Monthly Collection still delayed, hello crystal shop!

Shattered Ship in a Bottle
We're still having issues with images ( :( ), but Keith is doing what he can with Amazon to bring them back! Unfortunately, we can't add the monthly collection because the artists can't upload items without breaking.

Angelic Pie Minion
Mothers Day Dragarth Plushies
Cherry Blossom Firework
Book of Twisty
Upset Marshmallow
I can rerelease old items, though! So enjoy this Crystal Restock!
User Avatar: 217

Posted by Amber

Amber

Didn't take it that way, @Sneaky! I just want to make sure something important like this is in a news post where everyone will see. :)
0

omg_carrie

No worries guys, take as long as you need :) Thanks for the update, I know the collection will be well worth the wait, just wish Amazon wasn't being a jerk in the first place -_-
4

Gastrodon

Also you guys are doing such a great job, I haven't seen any missing images at all today! The staff are really coming through for us <3
2

Gastrodon

Thanks for doing something nice for us like this!! We appreciate you! Good luck Keith!!!
0

SaboKat

yippee!!
1

Kat77

Yay lots of goodies I need!
1

Avel

Ah, I was crossing my fingers that maybe the old May ones would come out, but oh well. Worst case scenario, there is always Black Friday.
1

Akita

Even with the delay, monthly collections are still more regular and reliable than my period
17

Shelbie

Keep in mind that staff have lives away from these pixels. It’ll get done as soon as they can get to it. There’s 25 days left in May for them to do it.
21

Sneaky

I'm sorry, I didn't mean to sound entitled or anything. I just have this thing about when things are late and there isn't anything to make up for the lost time, so the thing that's been delayed is around for less time. That's why I get so stressed when Morostide starts over halfway into October but we still only have until the 31st to get all the RNG-given items.

I'm lucky enough to be able to buy a monthly collection right away if I want to, but I know that not everyone can, and if it's around for less time, it may not be around anymore by the time some people are able to buy it and then they'll have to wait a whole year (or until Black Friday if they still bring back all the collections) for it to be back. It's always "What if?" for me.

And the fact that this collection has been teased to be really funny is making me want it to be out already even more than I would have done if it hadn't been teased.
0

Bro

Unless you were only able to access Subeta within the first few days of each month, the collection being delayed is a non-issue. If this is true for you, I'm sure the overly-accommodating staff here would assist you via a ticket explanation. Cope. 💀
23

StarShadow

Yay, the dice in Bluff are no longer invisible. Thank you. :D
4

bobajake

yay thank you for fixing the images :heart:
2

FyreNWater

Hey staff, sorry things outside of your control are causing so many problems. Thank you for keeping users in the loop!
10

Shelbie

Honestly does it matter whether it’s 28 days apart or not? I’ll be happy if they’re able to upload it soon. They were as hamstrung as the rest of us. Have a bit of patience.
29

Sneaky

Well, 3rd June is 28 days from now, so if the collection isn't coming out today then it will be less than 28 days away unless you have the next one later as well, it shouldn't be too hard to get back into the groove of having the collections be at least 28 days apart and then having them be out on the 3rd again, right?
0

Amber

@Sneaky We are not going to give CSC out to people over this. You'll find out what we plan to do when the collection comes out. :)
24

Pollux

is that a plushie on my wishlist I see?
0

Rat

happy for the crystal shop restock! i needed the pie, book, and plushie! :D
1

Jamileigh17

I deeply appreciate how you keep us in the loop. One of my other gamesites doesn't and it's led to a LOT of frustration/long term players quitting or cutting back after a hack last year. "It's on the list of things to fix" has become their go to phrase, with absolutely no idea of when to expect anything, no announcements when things ARE fixed, no way to tell what's still broken, etc. Drives me up the wall because it's so much smaller, and they could easily in more than a year since, made some sort of reference page that gets updated quarterly or something. Or include the info in the already existing monthly update. So even though we'll grumble here, know you're doing an awesome job at clarity!
17

Bliss

Aww! I was hoping to see these

Northern Lights Sticker

Malerias Dark Matter Jawbreakers


@Amber
*side eyes*
3

Celesdragon

@Amber Speaking of re-releasing old times.. can there be a way to get these back in rotation so people can get them into their plushie collections? Maybe in the Antique Shop since it's been a decade since that event?

Street Team Bumbus Plushie

Street Team Bumbus Plushie
Street Team Chai Plushie

Street Team Chai Plushie
Street Team Ghostly Plushie

Street Team Ghostly Plushie
Street Team Roadie Plushie

Street Team Roadie Plushie
16

Ipsi

Seems the issue is fixed for now? Hope it keeps up 🤞
4

myrtus

A book and a food I still need :D
0

Faune

Ugh, so sorry this has been such a challenge for you guys. Thank you for the continued communication and for the crystal restock, thoughtful!
8

Evil

Make me spend my crystal hoard :(
0

Disasters

Anyone else pissed that Amazon are being such dicks? For a company that makes so much money you’d think they could afford proper customer service!
10

Sneaky

Ate you going to do something to make up for lost time if the collection ends up coming out less than 28 days than when the next one is due? Like somehow have it so that this month's is still available for a few days even when the next one comes out? Or does the coding not allow that? Maybe you can give out a collection through free gift, or failing that, give free CSC so people who usually can't buy one right away and might miss it have an opportunity to do it sooner?
1

Tammynoneed20

I got the Mothers Day Dragarth Plushies they are so adorable
2

Cerredwyn

Awesome restock!! Loving the minions (for example Upset Marshmallow) that I'm still needing, as well as the books, such as Book of Twisty. Thanks so much. I'm very willing to continue to be patient regarding the monthly collection, and appreciate the updates. :)
2

Tammynoneed20

Thank you for all for ur hard work n the restock my tv is off I might miss something on subeta :) *back to questing*
1

Sweetheart

i got my
Cherry Blossom Firework
right away! 🌸
1

Truffula

yes, images seem to be back! just in time I guess...
0

Shelbie

Are the images back? Because I can see my cw submissions again.
1

bobajake

hope the image issues work out, appreciate the effort and hard work! :heart:
1

Tammynoneed20

Wish it had more minions that I needed guess I have to still buy from users shops no may collections is sad well I will just keep adding the csc up n wait n watch more TV n clean
0

misskass

So many plushies... can't buy them all...
1

Banana

Love when super expensive plushies are made more attainable 😭 thank you!!!!
7

Skull

Thank you, bought the Cherry Blossom Firework 😊🌸
2

Oreo

(Sorry to hear you guys are still having issues though :< crossing my fingers that you guys can get to the root of the problem asap! 🤞)
(And also thank you so much for this ;u; )
1

Oreo

YAY :D
0

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