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Site still crashing, GA time still ticking away. . .
#81 :: April 24th, 2012 @ 1:36 AM
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I had no idea how annoying those ads can be, having used Firefox until recently (in comparison to my time here on Subeta) and/or had a GA in the past. My Google Chrome doesn't have Ad Block installed.

Anyway, it freaked me out there for a moment... Thought it was something I'd done. LOL

Thank you Keith for the fix (and then some!)... I really appreciate your quick response to the problem as well!


Last Edit by: Aeon 4/24/12 - 1:40:21 am



#82 :: April 24th, 2012 @ 1:37 AM
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I will forever remember that gold account glitch. lol
Thank you for the Loyalty Gold Account Totem and the one week gold account!


#83 :: April 24th, 2012 @ 1:40 AM
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__________


Now I'm curious.... my GA was only a week and I only had a few days left when it got deleted along with everyone elses. Is the free 1 week GA in the free gift meant for us who only had a week and anyone who lost longer should file a ticket? Man I feel stupid. Sorry.


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#84 :: April 24th, 2012 @ 1:47 AM
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Edit:
Its there now! Thanks

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#85 :: April 24th, 2012 @ 1:51 AM
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@Heilig

I think the free gift one is for everyone. I don't think it can be made so it's only given to select people.

@Piercing

I got mine and the 1 week one from the free gift so maybe it's a glitch?




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#86 :: April 24th, 2012 @ 1:52 AM
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What a wonderful gift! Subeta has problems sometimes, but the staff usually makes up for it beautifully.


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#87 :: April 24th, 2012 @ 1:54 AM
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@_blackwolf_2009_
That's what I was thinking, but I wasn't sure. If I don't have one by the time I wake up in the morning I'll probably make a ticket.


#88 :: April 24th, 2012 @ 1:55 AM
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Wow, that's pretty damn epic. I made a ticket though since I had around 5 months left of a GA before.



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#89 :: April 24th, 2012 @ 1:55 AM
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@Piercing

Alright and good luck!




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#90 :: April 24th, 2012 @ 1:59 AM
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I started my 12 month GA just a few weeks ago... but I don't know the exact date.

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#91 :: April 24th, 2012 @ 2:00 AM
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@Tjulan
Neither do I. I presume they can track when you activated the medal...or so I hope. :S



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#92 :: April 24th, 2012 @ 2:11 AM
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I had around six months on mine or thereabouts. I can't really remember when it started though, since I also had a few weeks left from a previous GA. -Snerk- I do hope it's possible to track when you activated a medal as User not found (1): Fever said because I don't want to take more time than I should... But, on the plus side, I'm glad Subeta is so quick to fix problems and whatnot. Personally I've never had much downtime when I'm on the site and only had minor problems with my Wardrobe during the Masquerade where it was down for a week and one major autoprice malfunction.


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#93 :: April 24th, 2012 @ 2:12 AM
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@Keith, thanks so much for the Loyalty Gold Account Totem and the 1 week Gold Account Medal


#94 :: April 24th, 2012 @ 2:25 AM
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I've been having lag issues as well. At least I got a couple extra months from that loyalty medal.


#95 :: April 24th, 2012 @ 2:28 AM
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Awesome, just noticed the totem in my inventory
Thanks guys! That extra GA time is gonna be really handy.


#96 :: April 24th, 2012 @ 2:39 AM
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Just received the totem in my inventory as well! Thanks so much guys! Giving us a few extra months on our GA's was incredibly generous (I'm hoping it wasn't a glitch that I received my totem). Kinda confused here, but extremely grateful nonetheless!

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#97 :: April 24th, 2012 @ 10:06 AM
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to answer everyone's question, YES they can track back on how much time you have left : )

That being said, some mods will give you back exactly how much time you had left, so not including the 3 month (so if I had 7 months left, I would only get back 4). But some mods will give you that much time in addition to the 3 months extra. It depends.




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#98 :: April 24th, 2012 @ 10:09 AM
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@fuzei-chan
Quote:
That being said, some mods will give you back exactly how much time you had left, so not including the 3 month (so if I had 7 months left, I would only get back 4). But some mods will give you that much time in addition to the 3 months extra. It depends.

Do you think it's worth me asking about this further in my ticket? Because I'm not entirely happy that my months are only being made up while some others just have 3 extra free months. :/ (Had 5 months originally).

Last Edit by: User not found (1): Fever 4/24/12 - 10:09:23 am



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#99 :: April 24th, 2012 @ 10:11 AM
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@fever

yea, I feel you. I had 7 months left, and only got back 4, hence the example.

I...I really don't know. I mean, on the one hand, it is completely in our right to ask for the extra three months since everyone else got it for free. But on the other hand, I don't want to sound selfish and rude? :S




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#100 :: April 24th, 2012 @ 10:17 AM
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I seriously freaked out when I logged in and saw ads - thank you so much Keith for doing this!
I also REALLY like that it was the totem so it couldn't be sold - that was smart.



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#101 :: April 24th, 2012 @ 10:18 AM
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@fuzei-chan
Having the same issue. :/

I decided to just politely ask why that was. I admit I feel like I've lost out...I know I got back what I paid for but so did others and then some.



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#102 :: April 24th, 2012 @ 10:20 AM
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@fever
I think I might do the same, and just mention in the end that it's totally fine if I don't get the extra, since hey, I didn't pay anything for them anyhow
but yea, again, I feel you OTL




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#103 :: April 24th, 2012 @ 1:04 PM
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@fuzei-chan @Fever

I'd definitely give them a thorough badgering about the extra time...if anything you guys are even MORE deserving since you have the longer medals and have put more usd/sp into keeping up your account. More loyal customers n aw dat.


#104 :: April 24th, 2012 @ 5:17 PM
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@flux @fever

just got a response back from my ticket. It seems that all the users who have had more than 3 months did not get that additional 3 months :S

Quote:
We have only been giving any additional time that was not covered by the Loyalty Gold Account Totem to users who had more then three months remaining on their GA at the time it was deleted.


whelp.
what can you do.

At least I got a few weeks extra from them recovering my 4 months (out of the 7) XD
/always think on the positive side immiright?




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#105 :: April 24th, 2012 @ 6:08 PM
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That seems really freaking unfair to those of you that consistently support the site by maintaining their GA medals. My GA was about to expire and got three free months - it baffles me as to why people that those with longer times are being penalized.



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#106 :: April 24th, 2012 @ 6:15 PM
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when did we get Loyalty Totems? o_O

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#107 :: April 24th, 2012 @ 6:23 PM
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Only certain people did.




#108 :: April 24th, 2012 @ 6:37 PM
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I only had a few weeks left on mine, I was going to buy a year's medal next week. I'm SO glad I didn't! This way, I get two and a half months free.

I do agree, however, that it sucks if you have a massive amount of time left.


#109 :: April 24th, 2012 @ 10:51 PM
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Quote By @fuzei-chan:

just got a response back from my ticket. It seems that all the users who have had more than 3 months did not get that additional 3 months :S

Quote:
We have only been giving any additional time that was not covered by the Loyalty Gold Account Totem to users who had more then three months remaining on their GA at the time it was deleted.


whelp.
what can you do.

At least I got a few weeks extra from them recovering my 4 months (out of the 7) XD
/always think on the positive side immiright?


It sounds to me like you recovered all 7 months. Up to and including 3 months got covered by the totems that were handed out. Anyone with remaining time beyond 3 months is supposed to write in to be reimbursed for the remaining time -- that is, any time in addition to the 3 months you already received compensation for via totem. That leaves you with 4 months to be reimbursed for, which you've stated you received. Am I missing something here, or are you perhaps misunderstanding the nature of the reimbursement? The totems are not "freebie bonus time" in addition to what was lost (that's what the Free Gift is for: 1 freebie week.)


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Last Edit by: mbif 4/24/12 - 10:54:34 pm



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#110 :: April 24th, 2012 @ 11:16 PM
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@mbif

yes, I did recover all 7 months. I might have been a little unclear on that sorry! I think my confusion was that I thought everyone on subeta, GA user or not, got the three month totem (I still don't know, and frankly, don't really care). And I think a lot of other GA users assumed the same thing upon first getting the notification, which is why we all had a small, collective, brain fart moment.

Hope this clears things up c:

Last Edit by: fuzei-chan 4/24/12 - 11:16:46 pm




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#111 :: April 24th, 2012 @ 11:25 PM
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@fuzei-chan Alright, that explains some of the confusion, then. Thank you for clarifying -- I know some of the other members were similarly misunderstanding your post and thinking that some people were getting 3 extra months of GA time, so hopefully everything's all cleared up for everyone.


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#112 :: April 24th, 2012 @ 11:28 PM
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@mbif
LOL OH GAWD
I hope I'm not the instigator of the confusion that's been going around oh lord ;u;
/crai

yup! and thanks for all your help.




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