Reward Card: COMING SOON
Posted by 
SubetaTeam
Amber
Yeah, unfortunately, I can't do anything about the points. If you fill out a ticket, you'll still get what was meant for you for this past card! UAs can see the purchase and if you didn't get the points, they can give them to you.
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velvetlurker
@GoldenCoyote@Paradise@Chocolate@Tiswabley
just so you guys don’t feel like you’re yelling into the void, i have the issue with loyalty points when buying csc too and they’ve told me via ticket that they’re aware of it and to just keep submitting a ticket it when it happens.
just so you guys don’t feel like you’re yelling into the void, i have the issue with loyalty points when buying csc too and they’ve told me via ticket that they’re aware of it and to just keep submitting a ticket it when it happens.
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Bandercamp
I don't really notice how all this works, I just go to the cash shop and see my points. I think I had all of them (spent) accounted for, at any rate. Anyway, cool there's a new Reward Card =)
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Chocolate
(As an update, I was able to get my loyalty points via ticket. Not sure what caused the delay in the first place, but it's been fixed.)
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Tiswabley
Yeah, I’ve been consistently facing the same issue as @Paradise @Chocolate and @GoldenCoyote have, and I haven’t even made a ticket for my last two CSC purchases, yet. My ADHD brain doesn’t have the executive functioning ability to do that in any sort of timely manner. (;–;)
1
Paradise
@Chocolate
Yeah, and I always buy CSC through the recommended Cash Shop Credits method, but I always have to file a ticket for my points. Usually the ticket response is quick anyhow so, while it's not optimal, I don't generally mind filing the ticket and waiting but currently my ticket is unassigned and Sunday looms ever closer.
I think perhaps the loyalty card release should be postponed until CSC-related tickets are answered, considering some of us bought CSC specifically to finish-up our current loyalty card.
Yeah, and I always buy CSC through the recommended Cash Shop Credits method, but I always have to file a ticket for my points. Usually the ticket response is quick anyhow so, while it's not optimal, I don't generally mind filing the ticket and waiting but currently my ticket is unassigned and Sunday looms ever closer.
I think perhaps the loyalty card release should be postponed until CSC-related tickets are answered, considering some of us bought CSC specifically to finish-up our current loyalty card.
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Chocolate
I'm in the exact same position @Paradise and kind of baffled.
I've never historically had problems getting my Loyalty Points after a purchase- it's usually immediate. So when I went in yesterday to spend my last $10 to finish my card, I didn't expect to still be here waiting, with an open ticket pending response.
😞 I hope it gets resolved before the new card. Not the end of the world, but a bummer.
I've never historically had problems getting my Loyalty Points after a purchase- it's usually immediate. So when I went in yesterday to spend my last $10 to finish my card, I didn't expect to still be here waiting, with an open ticket pending response.
😞 I hope it gets resolved before the new card. Not the end of the world, but a bummer.
2
Paradise
@Amber
I have a pretty consistent problem of buying CSC but the loyalty points don’t trigger; I always have to file a ticket. Sure enough, I bought CSC yesterday to finish off my reward card and received no points. I made ticket as usual but with the new card coming tomorrow, I’m worried it won’t be resolved in time to complete my current card 😅 Could you help, perhaps?
I have a pretty consistent problem of buying CSC but the loyalty points don’t trigger; I always have to file a ticket. Sure enough, I bought CSC yesterday to finish off my reward card and received no points. I made ticket as usual but with the new card coming tomorrow, I’m worried it won’t be resolved in time to complete my current card 😅 Could you help, perhaps?
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GoldenCoyote
Did you ever make it so that you could get stamps from ANY purchase of CSC? Because the last few times I bothered to buy it I didn't get anything.
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Marybeth
Yay, I'm excited!! I always get a lil bummed when I max out both my cards and then I have to wait for a new one to earn more points. Every time I buy CSC I think "oh... all the lost LPs..." ;P I can't wait to see the new items!!! c:
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Amber
@Tammynoneed20 Nope! Points don't expire so you can totally hold off using them until the new round of items come out Sunday. Sunday just means a new card will come so you'll have to fill up the stamps again!
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