Images :(
Hey everyone - we're aware that some images around the site aren't loading again. We're working on getting them back to working as soon as possible.
After the last time this happened we were given guarantees that our account wouldn't be unfairly suspended again (which it has been) based on bogus / trolling reports. Now that it has been, we're going to start the search on new providers.
The difficulty is that this bucket is where we've put every Subeta image (artist uploads, avatars, avatar wearable images, item images, all of it!) and it's very scary to move those around, but it's clear we've got to do it. I'll provide some updates on this soon (we have options, they're all just a little more expensive than amazon) after we've got the images working again.
I'm really sorry and understand frustrations around this. We've seen this issue get resolved in ~24 hours in the past.
After the last time this happened we were given guarantees that our account wouldn't be unfairly suspended again (which it has been) based on bogus / trolling reports. Now that it has been, we're going to start the search on new providers.
The difficulty is that this bucket is where we've put every Subeta image (artist uploads, avatars, avatar wearable images, item images, all of it!) and it's very scary to move those around, but it's clear we've got to do it. I'll provide some updates on this soon (we have options, they're all just a little more expensive than amazon) after we've got the images working again.
I'm really sorry and understand frustrations around this. We've seen this issue get resolved in ~24 hours in the past.
Posted by 
Keith
FoxyFireGirl
Thank you for all the work you and staff always put forward to make Subeta such a great place to be! <3
0
Stocking
Wishing staff all the luck that the transition can go as smoothly as possible! Thank you for the updates as always!
1
undergreenlight
I hope you guys find a good answer that works for you guys. I love Subeta and I wish you all the luck!
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Cacaro
It's a shame people have nothing better to do, I hope everything goes well! Also, don't worry about us, I for one, have been here since 2008, I'm not going anywhere lol
11
Sweetichu
There is always a bright side. Instead of spending all day saturday playing on here I get to clean my house . Ok on second thought not so bright . woomp woomp woomp
3
BeanieBoo
Thank you for the updates! I don't understand why people would false report such an amazing site :`(
4
usagi
Thank you for the update, Keith, and I really appreciate you looking into moving image hosts, because yeah, crappy service from amazon is not sustainable in the long run.
4
Sydney
I have been here almost 17 years, and look forward to many more years. I love my time here, dang any trolls trying to mess with subeta.
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Banana
.........wanna bet it's someone on the n**p*ts staff.....
No I'm totally kidding, please don't throw rocks at me lol. But for real, I can't believe someone would waste their time trying to take down a low key, niche website that's not bothering anyone. Such strange behavior. I'm here with you guys until the very end, you do what you gotta do to keep it running and I'll be here (along with many others) willing to support <3
No I'm totally kidding, please don't throw rocks at me lol. But for real, I can't believe someone would waste their time trying to take down a low key, niche website that's not bothering anyone. Such strange behavior. I'm here with you guys until the very end, you do what you gotta do to keep it running and I'll be here (along with many others) willing to support <3
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Dracona
Thank you for letting us know what's happening. I can handle a lot of hassle so long as I know what's going on. Good luck!
6
Laurey
Thanks for the continued updates on this issue!
I hope the data move will go smoothly for you all, and I hope the ones submitting the false reports can learn how to not be so miserable as to take it out on others :)
I hope the data move will go smoothly for you all, and I hope the ones submitting the false reports can learn how to not be so miserable as to take it out on others :)
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barbie
for real what kind of dorks are trolling subeta?? like that is the goooooofiest way to spend your time it's pathetic lmao
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Julie
Here's hoping things run smoothly as you attempt to get the site back in order. No worries. You have to do what you have to do.
2
Clovis
Can't believe all this is just caused by trolls and false reporting. You'd think the service wouldn't let that happen. This is just as broken as the Youtube report and copyright system, when bad seeds get a hold of it.
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BlueRiver
Too bad there's probably no way to have backup buckets, seeing as moving every single image to just one single bucket is enough of a problem.
3
omg_carrie
Ugh, what do you wanna bet it's the same 1 or 2 trolls reporting it every time, huh? Frickin' idiots need to get a life already.
I can't imagine how frustrating this is for you guys, I'm so sorry this is still happening! I 100% understand why you haven't moved before, aggravating you're being pushed into it... fingers crossed the move will go okay and good luck! Thanks for the update.
I can't imagine how frustrating this is for you guys, I'm so sorry this is still happening! I 100% understand why you haven't moved before, aggravating you're being pushed into it... fingers crossed the move will go okay and good luck! Thanks for the update.
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PiplupMagby34
Why are people submitting false reports??? I don't think Subeta is that popular of a site.......
3
Marcus
Shame that the current/soon-to-be-former provider didn't stand by their assurances. With it being part of Amazon, I'm admittedly unsurprised - so much for being "obsessed" with customers lol. Thank you for the update, and honestly I hope the people submitting bogus reports move on and get a life.
6
Vivi
Crossing all my fingers and toes for a smooth, safe, and painless transition to a different host <3 Godspeed you brave little toasters
3
Arrowhoodcobra
As soon as I noticed the images not working again I instantly let out an exasperated sigh on your behalf. This must be unimaginably frustrating, and even more because they said it wouldn't happen again! It's super demoralizing. I hope finding a new provider and moving everything goes smoothly. Can't speak for everyone but I know I'm more than willing to wait out some technical difficulties.
7
Thundercracker
Awww Keith, I am sorry this is happening. Would a server dedicated to just Subeta be a worthwhile investment? I don't know money or computers so logistics of such is beyond me. It is just a thought?
2
Epicene
Dang! I hope it goes as smoothly as possible for y’all. Sorry the service is letting you down.
13
SpiritedLass
Last time this happened there was a forum post with mention of possibly taking up a collection or doing a donation regarding this. If necessary please do so as I am sure you would have the support.
17
Faune
Thank you so much for keeping us updated. I can't imagine how frustrating this is. I'll never understand why anyone would want to bully or attack this site. Your community supports you all and appreciates your efforts! <3
6
Bliss
Thank you for the update! I understand that you have no choice but to move images when you find another provider. I'll be patient when it comes to the transfer, as I know hiccups can happen. I'm sorry you keep having issues with Amazon.
5
cliq
Sorry to hear you having troubles. Take your time in searching and there's no rush. Thank you for letting us know.
2
Gastrodon
Thankyou for telling us whats going on. Its good to know you want us to be in the loop. :)
5
Sheap
I feel sorry for the image server that lost a long so much years old loyal client... kinda... Not.
1
Oreo
I’m so sorry that you’ve had to resort to doing this ;n; sending hugs and wishes that everything works out as soon as possible! ♥️♥️ you have my infinite patience c:
2
Delirium
Man, imagine being such a bitter and spiteful loser that you go around filing false reports against virtual pet websites.
24
MidnightShadow
I'm sure a little more expensive is much cheaper than having to have this "emergency" continue to pop up and interrupt everything you're working on. Much cheaper than the stress and time it has cost you and any staff involved.
I'm sorry Keith. Amazon sucks at fixing problems that they can't just refund.
I hope you find a solution that you're happy with soon!
I'm sorry Keith. Amazon sucks at fixing problems that they can't just refund.
I hope you find a solution that you're happy with soon!
10
Dahlia
This is very unfortunate news. Not mad, but disappointed in the people who file those fake reports because they've got nothing better to do with themselves...
I'm definitely all for a new image provider if it helps with the issue even with a higher cost included because the service from Amazon is very poor based on the protection guarantees and what not.
Thank you for keeping us in the loop and doing what you can!
I'm definitely all for a new image provider if it helps with the issue even with a higher cost included because the service from Amazon is very poor based on the protection guarantees and what not.
Thank you for keeping us in the loop and doing what you can!
15
DreamsInPink
*sigh* I'm sorry you have to go through this, Keith/Staff. But I'll be here for the changes!!
3
Eivor
I would really like to slap some of the trolls for this. I saw the images vanishing on and off and just groaned. I can't imagine that frustration on your end.
7
Sirensong
I am so sorry you are dealing with this nonsense. And I am sure it's very scary indeed, thinking about moving all of the images. Thank you for taking the time to deal with this.
3
kingdomhearts5eva
gosh, i'm so sorry this keeps happening for you and the staff. I can only imagine ya'll wanna pull your hair out with what's been going on.
As always, thank you for a great site and for helping to provide us with the best experience.
I logged on and saw the images crashing, and I felt so sad, cause I know it's been jumping through hoops for everyone on the admin end of things..
As always, thank you for a great site and for helping to provide us with the best experience.
I logged on and saw the images crashing, and I felt so sad, cause I know it's been jumping through hoops for everyone on the admin end of things..
4
FaerieQueen
Thank you for the update. A better service is definitely needed. Good luck with the search.
3
Vanessa
I think it's a good decision to move providers because the current one doesn't seem to be very reliable. Not sure if there are better ones out there, but I very much hope so.
You can do it Keith/and everyone else involved!
You can do it Keith/and everyone else involved!
5
METROID
Ah, Amazon eh? say no more. Those chuckleheads don't give a damn about anyone but making money.
16
METROID
As scary as it is, I'm all for moving providers cause this is absolute crap service from the current people.
21
Keith
I said this in the post I made about it last time, but we spend ~$50 a month on our image hosting on Amazon AWS, and it's the last thing that we've got there. Moving it is complicated (gigabytes!) and after some assurances last time that we'd have a flag that would prevent this, it didn't seem worth the time and effort to move all of those images.
Unfortunately, now we've got to do it :(
Unfortunately, now we've got to do it :(
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