Whoops!





Hey Guys! I know that we've all been having fun grabbing things out of the Free Shop today, but there was a problem with the script that puts codes in the shop.



To keep things simple, it called a function called randomItem() which to the programmers looked fine when we run the script. It looks for a random item, and we thought it used the parameters (which for this free shop giveaway were rarity 50-99) to put the items in the shop.



The problem was, some number of years ago someone rewrote the randomItem() function to not take those parameters into account, and it wasn't noted. So, we've been calling the function and thinking it was working fine.



The point is, that a lot of r100+ items were put into the free shop. These include NPC items, staff-only items, super retired old items, and things like god weapons. If you got anything like that (or anything r100+ that isn't a wizard token) from the Free Shop, please delete it now.



We will be manually removing them as we look through our logs and try to figure out what went out, but it makes our lives so much easier if you cooperate and just remove them. Due to these issues, I'm going to continue the Free Shop giveaway through the night, and throw in tons more wizard tokens!



Thanks for helping us deal with the problems, I know you will all be super honest and run to delete those items right away :heart:!



Note: If you sold an item, or traded it, please make a ticket.
User Avatar: 1

Posted by Keith

07/5/10 9:33 pm Leave Comment

User not found: @

So is this recent? Or has it been happening for a longer period of time?
0

Seylia @

I didn't even know the power crystals were among those items, already got deleted though. :>
0

Starscream @

Thanks for removing the one 100+ item I got. Went in to do it this morning.
0

T1gger @

I've never got much of anything impressive lately, but I think I'll still check the rarities of my items anyways.
0

KadoTheCat @

Oh my, and I just got online. Thanks for being cool, Subeta. <img src="http://images.subeta.net/smilies/6398_emoticon_smile.gif" border="0" />
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slippy @

not going to remember everything I've gotten but did send in a ticket about the crystal I got.
0

Takato @

o.o Wow. Good thing I didn't get anything rare. All I got was a 1 Point Wizard Token.
0

Xilicia @

lol. I had an item that I didn't recognize. Apparently it was a restock war item. It was only a toy so it didn't break my heart to delete it
0

LizBlackDog @

Only thing outside those arameters I got was two Humming Power Crystals that I banked at once; I made two more from free shop items and deleted those though, so I guess we're square.

Thank you XD
0

oldhawkeye @

I can't remember getting anything other than the odd Wizard Token :/
0

why @

I had one I was sure of was over r99 (old subeta item) in my vault bit it was gone so I guess you took it. <img src="http://images.subeta.net/smilies/6398_emoticon_smile.gif" border="0" />
I found one more in my shop, a costume trunk item, and its deleted now. <img src="http://images.subeta.net/smilies/6398_emoticon_smile.gif" border="0" />
0

why @

I will take a look on the items I got. <img src="http://images.subeta.net/smilies/6398_emoticon_smile.gif" border="0" />
If there is any of them, do you get some other random item instead when you delete them?
0

Tennyo @

lol Oops

I never got anything earlier, though. :/

However, just now I got a red hunters hat. Yeehaw! lol
0

Immortelle @

Is it safe now to get the free shop items??

I just woke up and missed the whole "problem time", but is it ok to get items now, or not?
0

ratpark @

I got some items, I will check and remove any I find. And take the ones in my shop out.
0

Flavie @

Hum... Staff was faster than me. Thank you^^
0

Funkykitsune @

Great, of all the times my net had to start acting up.
0

Desolace @

Wow, I know ONE petsite where this would be a huge problem and all the users who got an item would be frozen immediately...

I didn't get any of those high-rarity items, but I LOVE you for the calm reaction on this <img src="http://images.subeta.net/smilies/6398_emoticon_smile.gif" border="0" />
*hugs and cookies*
0

satanael @

Glad for once I was sleeping at the time ^^ The only Humming Power Crystal I had is gone now so I guess everything is fine now.
0

Blood_Falcon @

I got Humming Power Crystal, but i deleted it.
0

alice_420 @

humming crystal goneee!
0

MisS_PiggY @

Thanks for this notice.... was surprised to get a bear plushie and it's now deleted <img src="http://images.subeta.net/smilies/6398_emoticon_wink.gif" border="0" />.... Have a nice day xxx
0

User not found: @

well since they re-do the coding for this giveaway....i had been getting all junks:K i want more token<img src="http://images.subeta.net/smilies/6398_emoticon_smile.gif" border="0" />
anyway kudos subeta team for this delightful giveaway...
0

Lillith_Faire @

I banked 3 HPCs so I bought 3 and deleted them hope that evens it out.
0

Vaixation @

Oh goodness, I'm glad I didn't get anything like that! It's a good thing you guys caught that function error.
I hope nothing else goes wrong in this wonderful giveaway! It was an awfully nice thing for y'all to do! <img src="http://images.subeta.net/smilies/6398_emoticon_heart.gif" border="0" />

(Hooray, and now that I know more about PHP I actually <i>understand</i> these updates about site coding and glitches and whatnot~)
0

Jessiie @

One humming crystal gone <img src="http://images.subeta.net/smilies/6398_emoticon_smile.gif" border="0" />
0

Haifisch @

Bye bye Auburn Volume Goop. <img src="http://images.subeta.net/smilies/6398_emoticon_sad.gif" border="0" />
Ah well.
0

antler @

-sigh- Good bye, GA medal. I'll miss you. D8
0

Dill @ STAFF

You can check an item's rarity yourself just by clicking it in your inventory.
0

Dill @ STAFF

This is really simple, guys.

If it's over r99 and it's not a Wizard Token, it needs deleted.

If you traded, sold, gifted, or donated any items over r99 not a Wizard Token, file a ticket.

If you banked your HPCs, file a ticket.
0

Sydney @

If I were in question about any item's rarity check at subetahq.com. DO NOT go by how cheap they are. The crystals are 150 rarity. I just found out after its too late.
0

Elektroloop @

So, to confirm, St. Patricks Day Hat (rarity 101) is one I should delete?
0

StarShadow @

I think it's odd that I got 3 items that are listed as "super rare" and R95 but yet they're only worth 2-5K. Confusing. Shouldn't "super rare" items before worth more than that.
0

Elektroloop @

I will check into my items!!!!
thank you guys for continuing the giveaway through the night, the site was down when I tried to log on this afternoon and I thought I missed my chance for good
0

Hetty @

I'm still a bit confused, lol. Don't think I got anything particularly rare, but I did pick up a humming power crystal from the Donation Corner. I guess I'd better delete that, just in case.
0

Gracie2484 @

So I should delete the 3 humming power crystals I got since they are r150 ?
0

Renata @

It isn't over, the shop is still restocking. They did say it would go through the night, though how far through is anyone's guess. xD
0

Suzaku @

You don't need to go to any other site to check the rarity. Just click on the item itself, and it'll tell you.
0

facebook @

is it over because the shop isn't restocking???
0

fallenkitsune @

It sucks that i missed the giveaway.
0

Dingo @

Should I delete humming crystals? I think I have like 1 or 2 of them from the free shop.
0

AdamRose444 @

everyone go to subetahq to find find how rare the items u got
0

Karen @

I think it's funny people thought they could keep those items. You guys /always/ mess something up with the giveaway. It's like... part of the giveaway <img src="http://images.subeta.net/smilies/6398_emoticon_raspberry.gif" border="0" />
0

Jagger @

My Calvin blackmoon plushie is r99, so that's cool.
...humming power crystals are barely worth 5k :-/ but they're r150. I don't get it, but I'll delete it anyway.
0

pharmacy @

kind of glad i missed the giveaway, so i didn't have to worry. sorry all this mess happened guys. gl!
0

Believe @

I don't think I had anything. o.o
0

Punishment @

I didn't even know the giveaway was going on all day XD

Sorry for the inconvenience. Hope you guys get everything straightened out.
0

Memorv @

I actually paid no attention to the rarity of the items i got hahaha. i guess it's fine since you're going through and deleting stuff anyway! plus, i pretty much got a bunch of cheap stuff anyway........................
0

Thyne @

I got 3 power humming crystals. Deleting.
0

Mouth @

Wow o.o
0

AdamRose444 @

The prod is I can't remember all I gotten from the free shop, but i'll go threw my shop and try to remember
0

TracyH @

I missed it all, so I do not have to delete anything.
0

rifle_669 @

I got a SubQ item that isn't retired.
Should it be deleted?
0

BlueRiver @

I can't remember how many Power Crystals I got. How many should I delete?
0

bulleta @

Suzaku, I believe you have to delete those too. The ones I deleted were r150
0

Misty @

Check the rarity by visiting Subetahq.com or searching for the items via subeta's trading center! <3
0

Suzaku @

... I'm wondering about R150 items. Should they be delorted too?
0

Nisanu @

Ehh, well. I got an Elegant Gothic Box, opened it, and sold most of the items (which was about 3 or 4 hours ago)...what do I do now :/ ?
0

Kenkou @

I just went through my Vault a few minutes ago and deleted all the items I got from the Free Shop that were over r99.(But not the Wizard Token as those are ok to have) I just hope I didn't miss anything -has gone through vault three times-, I don't want to get a warning or break any of the rules :C
0

bulleta @

Awn. I have to delete everything I liked <img src="http://images.subeta.net/smilies/smiley_sadface.gif" border="0" />
0

Life @

I kan haz moar tokanz?
0

Suzaku @

So I should delete the Minicore I got because it's rarity 150? Aww, that makes me sad... I wanted to keep it <img src="http://images.subeta.net/smilies/smiley_sadface.gif" border="0" />
0

Moonbeam @

Wow, apparently I missed all the craziness...glad to see it's being sorted. And much love to you, Keith, and all the staffers, for not only sorting it, but letting the giveaway go a bit longer to 'make up' for it. LOVE YA!!!!
0

Springdew @

I don't think my Sun Harvester plushie is an offender, it doesn't have a rarity number...
0

CarbonCoal @

@TheMadPumpkin

No its only for items 100+ Dragon Breath is rarity 66.Check the rarity of your items to make sure they are under 100.
0

Varg @

OK. Deleted my item.
0

Mumzyfae @

Does this include the Dragon Breath?
0

Sirenia @

its only worth like Yellow 2010 Fancy Glass 994 sP
so i would say im safe.
0

Sirenia @

@Callais.. it says for me Rarity: 101
thats when i click it from my inventry anyways i got it from the donation centre so i am hoping tis ok thanks anyways.
0

CarbonCoal @

@UMIX

No its only rarity 99 you can keep it.
0

Ankoku @

*cries as she deletes Shinwa Plushie* ;-; Ah well. I got some other nice stuff, at least. c:
0

Flier @

I deleted something from last year giveaways that I am pretty sure I should, but the problem is.. I can't remember anything else? I'm not sure if this is a problem *worries* Hopefully you guys can delete any others, since I haven't exactly kept track of all my items from the last free shop giveaway xD
However, if I get anything this time, I will delete ^-^ (My memory isn't thaaat bad, haha)
0

SeriousGreen @

Thanks soooo much for the extension! As to the uber rare items, oh well...easy come, easy go! Still fun in spite of the glitch!!! <img src="http://images.subeta.net/smilies/6398_emoticon_grin.gif" border="0" />
0

Orlais @

Does that mean I need to delete the Dragarth Plushie I got?
0

Ghosty_1 @

I got a magical bear plushie. Not sure if that counts or not, but either way it's in my plushie collection right now... =/
0

aiya @

I kinda think the Humming Power Crystals are ok too.
0

SuperNoodle @

it shouldnt be our faults u messed up, u shoulda let us keep the items we got from the shop but owell no use whining about it.
0

aiya @

hey people, before you delete something, if you are not sure, search user shops for it. If there are there, probably it's not a problem. If there are none of them, you may have one of those super rare items. That Yellow glass and Lilac Pherret Elixir are fine.
0

Aden @

Deleted a Humming power crystal. <3
0

Callais @

Thanks for letting us know about the glitch and keeping the event going!

@Sirenia The glass has a rarity of 46 so it should be fine to keep. <img src="http://images.subeta.net/smilies/6398_emoticon_smile.gif" border="0" />
0

Cassiopaea @

Lilac Pherret Elixir not sure is this one?
0

dreamsky @

Do I have to delete the r101+ stuff that I got from last year's giveaway too?

Anyways, deleting Voldo. It was so cute though. ;~;
0

agentboo @

Oh, wow. That must be a pain.

I'd delete if I had anything to...
But yay on the extension!
0

Sirenia @

ok sorry to be a pain but donation centre has items and i just got Yellow 2010 Fancy Glass so do i delete it as they may have got it from the shop.
0

Woodland @

Ok, deleting Blue Witch Cat Plushie, and Humming Power Crystal....
0

BleedingOrange @

going to delete crystal now and see if the plushie i got needs to be deleted too
0

JadeTalyn @

Well, I'll try to frag until I get three crystals, then delete those. (The three I got from the shop are already in my crystal bank.)
0

Woodland @

I didn't get much, but I can't rememebr everything I got. I am freaking out trying to remember everything. If I forget something you guys will delete it eventually right?
0

rifle_669 @

I'm not sure how to determine the rarity.
;/
0

Pyol @

Ok, deleted 3 humming power crystals.
0

Jeryn @

Deleted 2 cash shop wearables, and a handful of crystals. -boohoo-
0

Raynn @

Im assuming you will be removing the plushies that were added to our collections from this then, since we cant?
Hopefully this means I might find a token now<img src="http://images.subeta.net/smilies/6398_emoticon_smile.gif" border="0" />
0

horizon @

I deleted the green scene hair and the 2 power crystals. Unfortunately I can't specifically remember anything else I got through the free shop, and I put it all in my shop which has almost 4,000 items. I'm sorry, I hope you can find them! <img src="http://images.subeta.net/smilies/smiley_sadface.gif" border="0" />
0

Bagheera23608 @

heehee nm - just got an 800K sticker!
0

Wolfmyth @

Thanks Keith! Deleted the items that needed to be deleted.
0

HISTORY_377 @

I didn't get anything like that, so I guess I'm in the clear. <img src="http://images.subeta.net/smilies/6398_emoticon_wink.gif" border="0" /> Thanks for making a formal news post about this though.
0

Mech @

I was so worried I would have to delete the RoQ Candy Turvey Tattoo I got but it seems Im in the clear. =)
0

Kamerynn @

Deleted my tome of water.
0

whyrl @

Has Keith been giving the president political advice?
Make imaginary things and give them away for free. The masses will overlook the errors.
0

jersey @

Dang it. Two of my items are r150 and one r101 so I will delete. <img src="http://images.subeta.net/smilies/6398_emoticon_sad.gif" border="0" />
But thanks for letting us know. And thanks for the other goodies I did get.

Hope I can get some tokens before bed. I figure this will be over by the time I get up in the morning.
0

Byrus @

Um, are humming power crystals ok? I've already turned mine into the crystal bank so I can't exactly delete it, but it's not worth much anyways....
0

Rei_106 @

Does this mean I can't keep/sell my Plushie Recycle Beast since it's r150? :c
0

Lunarflight @

Let me clarify. When I said I shoved anything else I got in my shop, I meant my gallery. I'm not selling anything at all right now (working on hoarder achievements).

Still, I'm fairly sure everything else I got was tokens, because I remember my first non-token item really confused me. XD
0

Sirenia @

ok 2 Humming Power Crystal deleted.just got my plushie elixir and a book.they look ok.
0

condescension @

I got humming power crystal. It's been promptly deleted.
Thank you for continuing the giveaway longer for this mishap!
0

Dreamer4Darkness @

I got a wig.. white smoked soon hair.. but I put it in my wardrobe and I don't know how to remove things from my wardrobe. I'll keep trying to figure it out...
0

Bagheera23608 @

LOL - I would prolly faint if I had grabbed one of those. Nothing spectacular for me just yet.
0

Crow @

I got Yellow Frilly Bloomers, but I've deleted them. I -think- that's it for me c: Thanks for the info, and the extension.
0

BoneCollector @

i dont think i got items over 100 rarity but is there a list to go true ??
for me the visual thing is easier - so i would notice it immediatly

but beside 3 crystals - 4 tokens and an etalochoc i didnt got expensive stuff, before site went down
so i think i dont have to worry about <img src="http://images.subeta.net/smilies/6398_emoticon_smile.gif" border="0" />

anyway have to sleep now hope i will be able to catch some more tomorrow morning

good night all
0

SEA @

Oh wait, I got a Humming Power Crystal...I'll go find it.
0

Merida @

I will delete the Seashell Memento.
0

JigSawsPrincess @

Deleted the Glittering Ruby Tank I received.
0

Lunarflight @

Hm, had a 150r Black Tulip and duly deleted it. My heart, she is breaking. <img src="http://images.subeta.net/smilies/6398_emoticon_raspberry.gif" border="0" /> I was wondering why that, of all things, landed in the free shop. XD

I don't think I got anything else over R99 that wasn't a token, but if I did, it got shoved in my shop, I hope that won't be a problem for you guys to delete.
0

QwertyJoker @

Thanks for the announcement. I was getting super jealous of those getting god weapons and the such. It's a shame that now the staff have to check every item that went out, since we all know some people won't delete them on there own.
0

Keith @ STAFF

If you got a DP, a cash shop item, or a retired item, you need to delete them.
0

BULLET @

R150 items too? Like Morostide items?

All right.
0

SEA @

Cool, I didn't get any above that number in rarity but I went to check anyway. <img src="http://images.subeta.net/smilies/6398_emoticon_smile.gif" border="0" />
Thanks for continuing the giveaway for longer for this Keith <img src="http://images.subeta.net/smilies/6398_emoticon_heart.gif" border="0" />
0

talisman @

so that means "super rare" items are ok, right?
0

CakeMoose @

Thanks for clearing that up <img src="http://images.subeta.net/smilies/6398_emoticon_smile.gif" border="0" />
0

_blackwolf_2009_ @

Yay thanks Keith! I'm wanting more wiz tokens cuz I don't wanna do the quests right off hand for them right now <img src="http://images.subeta.net/smilies/6398_emoticon_smile.gif" border="0" />
0

Jeryn @

Cash Shop Items,... delete them too???
0

Taylby @

John Constantine Plushie deleted. *wince*
0

JasmineDragon @

Deleted the offending item! Thank you so much for the giveaway, it's been a blast. <img src="http://images.subeta.net/smilies/6398_emoticon_grin.gif" border="0" />
0

KimC @

I'm fairly sure that the two plushies I got are normal items, but I really don't remember what they are and I've already put them in my collection. *smiles* I really won't miss them if they disappear.
0

Psychedelia @

oops i sent my crystals to a friend, I hope she deletes them <img src="http://images.subeta.net/smilies/6398_emoticon_sad.gif" border="0" />

Ah more stalking, i suppose.
0

Fayren @

Farewell, OhCasual Shorts. *deletes*

I feel for you guys, though. Having to go through all those logs must be really tiring. <img src="http://images.subeta.net/smilies/smiley_sadface.gif" border="0" />
0

Sirenia @

ok checked and none as yet thanks as well for the giveaway still waiting for the 1000 token though lol.
0

MissRhodes @

Does my chibi potion gotta go?... I mean it is 105 rarity?
0

Zyra @

DP items are actually given in some giveaways, so I'm not sure about those...?
0

Majestic @

I was so worried that I had gotten a bad item. Thanks for clearing it up and thanks for being very nice and extending the giveaway and including more wizard tokens. <img src="http://images.subeta.net/smilies/6398_emoticon_smile.gif" border="0" />
0

Thrinoskia @

If you're not sure whether or not an item needs to be deleted, please file a ticket!
0

Ambition @

thanks <img src="http://images.subeta.net/smilies/6398_emoticon_grin.gif" border="0" /> sounds fun!
0

ShakenBridge @

Deleted my Snowflake Matter - thanks for the clarification!
0

Naila @

I got a Pantheon Potion should this be deleted also?
0

TheBirthdayPrincess @

Deleting the token shop rarity 150 item given in error was painless considering all the other loot gotten today. Thank you for the fun giveaway, Subeta Team!
0

Falorie @

Thanks for specifying this <img src="http://images.subeta.net/smilies/6398_emoticon_happy.gif" border="0" /> I'm happy this will be continuing through the day <img src="http://images.subeta.net/smilies/6398_emoticon_heart.gif" border="0" />
0

BEACH @

thanks for trusting us and <img src="http://images.subeta.net/smilies/6398_emoticon_heart.gif" border="0" /> you!
0

Sirenia @

im not too sure what its doing havent had such items but have had super rare what shall i do
0

haunt_869 @

darn 8(
well, at least more tokens will be made available. <3
0

JadeTalyn @

Guess that old donation present item wasn't meant for me.
0

SheDevil @

Havent won any of those items but if I do Ill delete them ASAP. Thanks for the giveaway and yay!!! for more tokens.
0

Orange @

Thanks for clearing this up.
I didn't get any of these items, thankfully. =)
0

murkrow @

Does this include Donation Present items?
0

Autumn_275 @

Thank you, very informative <img src="http://images.subeta.net/smilies/6398_emoticon_smile.gif" border="0" />
0

CaptainAmerica @

Love ya Kieth.
0

Zyra @

Thanks for clearing up this issue, and thank you for extending the giveaway too! (:
0

edelgard @

Okay, thanks for clearing this up. :3
0

Bolt @

Does this include trunk items? Because I've stumbled onto two.
0

Rauch @

I went to delete the item I got and it's already gone..so you must have removed it already <img src="http://images.subeta.net/smilies/6398_emoticon_smile.gif" border="0" /> Nice to have it for a few minutes <img src="http://images.subeta.net/smilies/6398_emoticon_smile.gif" border="0" />
0

chic @

Thanks for clearing this up. I'm been kind of confused. <img src="http://images.subeta.net/smilies/6398_emoticon_raspberry.gif" border="0" />
0

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