Braintree Payments

Priceless Diamond Buttons
Aquamarine-Filled Seashell
Burrito Book
Long Strip of Tourmaline Fabric




We\'re launching a new method of taking payments in the Cash Shop called braintree. You can pay with credit card (including cards from over 130 countries) and use paypal.



To celebrate the launch we\'ve created a temporary currency that you can use in the Braintree Bonus shop for the next week only to purchase old cash shop bonus (stripe and paypal!) items. You earn 1 point for every $5 you purchase using braintree!



This bonus will end on Monday the 19th at 11:59PM.
User Avatar: 1

Posted by Keith

Reaper

Quote by @Keith:

Keith 10/12/15 3:24 pm Staff
lull These items are available for this week only in this method, the points are available for this week only. We'll send a notification to people who have them on Sunday telling them to make sure to spend their points before they're removed, this is entirely temporary.

After this week, it'll be back to normal.
Just a heads up - you guys did not send out a notice to those of us with points - I just asked in this thread if they expired and then was scrolling up to see if this had been addressed anywhere here since there's only a couple hours left. You may want to send a notice for anyone who happens to be online.
1

Reaper

@grelca
Does the braintree shop disappear tonight too or just the bonus points when buying?
1

penelope

Why does Braintree need a credit check? That's sketchy, no thanks. :/
0

StarShadow

Fortunately I already have the items here that I would have wanted. Cool to give other people who didn't get them a chance. Thanks.
0

Amy

@Springfairy556 Thanks for the update of information! This was not originally there at the braintree release date. :)
1

Lighthouse

For those asking if there's a way to remove your payment, there is.
If you go to the "Buy CSC" page.There should be a message halfway down the page in a brownish colored box that says "There is currently a payment method saved to braintree.Click here to remove it" or something along that line, click the "click here" and it removes your payment method.
0

Alenwen

Just got an achievement for buying stuff from the Braintree bonus shop.

Unlocked Forum Shop Purchase!
Buy items from the Forum Shop.

I guess this wasn't planned? :)
2

lovecraft

I logged in using my phone and my information was still there on how I paid. So where I read if I logged in elsewhere I would have to reenter my information again to pay is false right now.
4

lovecraft

Yea I don't like that my stuff is saved there. That needs to be removed. This makes me REAL uncomfortable.
5

Helly

I'm having kittens, I'm now on a different device and absolutely everything is still logged/saved to subetas servers or wherever. my account details, my password, etc. this makes me soooo so uncomfortable, I'm sick with worry. PLEASE let us delete our details !!! like many others commenting in also super private and this is just the worst, I won't be using the system either til I can get rid of my personal sensitive info , please please add a button to delete our payment info and just buy our CSC the other way q.q
5

Scorpio

Zebra Fabric Swatches
is a Stripe bonus item from April 2014 that is not listed in here fyi~
0

Marine

FEED THE ESOPHAGOR TWICE...
... is all I could think of. :')
15

_blackwolf_2009_

@Taters

There is several items in there I missed out on myself. So I'm gonna be stalking user shops for them to appear. XD I'm saving my CSC purchases for the actual bonus weekend coming up. -lol-
0

Amy

@Taters @luvotomy The frilly arm warmers were a pay by cash item, so I'm not sure why the other items aren't in here too.
0

Taters

@_blackwolf_2009_
Yeahh I guess, more just to please people. But I think it is better left out. Maybe someday when another pbc sort of card appears for internet games they will make it the bonus item again ;D

Im just glad that the darn bag of diamonds is back. I must have been gone when it was here. I didnt even know of it.
0

_blackwolf_2009_

@Taters

I never looked up the opal, just the sash. XD
0

_blackwolf_2009_

@Taters

Actually it would in a way. It'd let them be purchasable again. -lol- Oh well!
0

Taters

@_blackwolf_2009_ It even says on the subetalodge page that the opal was specific pbc. Though the sash was paypal, it was the other item from that specific weekend. So not out during these items listed in the shop now.
0

Taters

@_blackwolf_2009_
They did xD it was UCG I think, it didnt last long. But it was pre paid cards bought at places like 7-11 for those who didnt have paypal. It was before stripe was a thing as well. I believe the sash you showed and the opal beads @toilet posted were both pbc/ucg exclusives. So itd make no sense for them to add them to the shop when that method is no longer available/not related to this new method.
0

_blackwolf_2009_

@Taters

No, I don't think they had one like that.
0

Walrus

0

Reaper

@grelca
Okay thanks :) I'll probably switch to Braintree just to make it easier as soon as its available :)
0

Taters

@Keith
I think the problem for most is that if it isnt a desktop computer/isnt just theirs it leaves them vulnerable. I dont like the sound of it especially as an ipad user. If I ever lost it or had it stolen there goes my bank account.

I do know some people who also use library computers still, so that is an issue as well. Logged in or not.

As bad as I want an item in there, Im not going to use it until its more secure for those who have a device they bring with them. I could care less if it were my desktop, but ehhh, this is just a bit much for me.
3

Taters

@_blackwolf_2009_
Because it was likely pay by cash or some other method they arent promoting today.

@luvotomy
Really? I could have sworn that was stripe. Maybe they made a mistake then if it was....plus its less than 1mil sp. so unlike the pearls that would make a huge difference in the market and would truly be unfair, that doesnt make a diff/no one is likely to buy it as the 1 point cost them 25mil or so.
0

nier

@Taters
according to subetalodge, the frilly sleeves were paybycash though. MYSTERY
1

Lighthouse

@grelca
Will I HAVE to save my info to my computer? I'm very protective of my info and even though its my computer, I never ever opt into saving any of my info, including passwords.
1

tighnari

@Keith
I didn't say it was saved to subeta. I said if someone were to get ahold of our technology.
1

_blackwolf_2009_

@toilet

Pearly Blue Shawl
isn't in there and according to SubetaLodge was also a item used for the bonuses a one point.
1

Lighthouse

I'm not fond of my info being saved to my computer.I never ever choose to save anything to my computer, including passwords.This should be an option.
2

Keith

@Hiccup This isn't saved to your Subeta account, it's saved to your computer. If you log in to Subeta from another computer, that information wouldn't be displayed and it would ask you to enter information again.
1

Taters

I believe they are only adding paypal/stripe bonus items, nothing from pbc or otherwise. It wouldnt really be fair to stick those in when this has nothing to do with that company leaving/being changed.
0

toilet

Opal and Black Pearls

???
3

toilet

Where are those opal bead thingy that no one has and was a bonus item for a old payment system? That should've been added in the shop
2

Trendy

FFS! I just bought $20 of CSC yesterday!
0

rhino_loupe

Thanks for making these items a little more available :) Great bonus!
0

tighnari

@grelca
is there any way this can be made a little more secure? I know Keith said it was pretty secure but the fact that we don't have to put in our security code and the fact that it remembers our info makes me feel incredibly uncomfortable. If someone were to get a hold of our laptops/desktops/phones/tablets, they could easily see our info. I know we personally can't add the security code to the requirements but perhaps there is something else that can be done?
6

SexyFart

@Keith I think I misundestood and also just got frustrated. :( I kept inputing my info for my debit card where it says to and continually got an error message. I added my card to the site and paid that way instead. Does this mean I won't get the points? :(
0

Crystalrain

will useing pay pal also give us the credit for braintree
0

_blackwolf_2009_

So if I understand correctly, Stripe will be replaced by Braintree after a certain date and we can still use both paypal and credit card like we use to? I use to put 5 on through both to get both the bonus items.
0

SexyFart

Gah, finally got it figured out. How confusing. X_X
0

SexyFart

The site won't let me use my debit card, keeps saying error. :(
0

Blackjack

Rude. My bank balance takes enough abuse from me without you lot adding to it! Back, back I say!
3

littlebriarrose

what i'm so confused
0

lovecraft

I feel confused.
0

nocturnal

@311 because you're naked XD there is no shop keeper, it's just whatever your HA is.
0

Fray

lol the first thing I thought of when I saw this is Richard Braintree from Silent Hill 4, whom I have a fan pet of under the name "Braintree" XD

but this is cool! maybe I could get some this way next time I get paid ;)
0

ulalena

Are we having an estimated time frame how long we can use Stripe for buying CSC outside a subscription?
And will Prepaid Visa Cards like Visa to Go from Wirecard work?
1

omg_carrie

Pleeeeease add an option to delete our info from the page, I really would prefer not to have that displayed at all on the site >__> Not sure what was wrong with the old Paypal set-up.......
6

Helly

@Keith hi! can you add a button to unlink/delete our pp/credit card accounts from the payment page pretty please?
4

311

My shopkeeper is NEKKIDDDD.
0

HYPEBEAST

I see my own avatar as the shopkeeper... XD
1

space

Who is that shopkeeper?
1

Kellijuana

Ack! I need like 80 dollars right now! D:
0

FCoD

I have the same question as @311. Will prepaid Visa gift cards work?
1

Keith

@Yoshi We don't actually have that information. Braintree (which is owned by paypal) has it saved on their server (and it doesn't even have it saved, they don't have your entire credit card #, just the has that they can use to process payments forward) and sends us the last four digits to display on that page. It's actually more secure this way because you aren't submitting your card number over and over again :)
1

Enthusiasm

Nevermind. Ignore. It took a few mins to process and go through.
0

Briar

this is kind of confusing. i'll just hold off until the system is more concrete
1

Enthusiasm

It said 1 point for $5 spent. I just spent $10 so I could get 2 bonus points. I only got one point. Did I miss something?
0

Vaixation

Aw what... xD I just bought $20 of CSC this morning. Gosh I wish I'd waited a little bit now.... man. x'D
0

Yoshi

I tried this out since there was an item in the braintree shop that I wanted, and I have to say I'm not at all a fan of the fact that my card info is saved on the payments page. Change the saved info thing to be an option for people who are comfortable with it; I see this as a huge security issue. Especially since I can't even take my card info off this page without putting on another card.
4

Chrysariel

This should help a lot of people...course like others I'd already bought my csc for the month...UGH! lol
0

Speiro

Did someone say...

48

FLUX

Thanks for purchasing from the shop!

Spilled Bag of Diamonds


Awesome :D Thanks! This was the only item that I liked and still needed.
0

Evy

Worked just fine with paypal!

Just a question though: "You've earned the Forum Shop Purchase achievement!" Got that achievement when buying from the shop, don't think that was supposed to happen?
0

311

Are we able to use prepaid visa gift cards, etc with braintree? And also, once we enter in one payment type are we able to change cards or use different cards later even though the payment info automatically saves?
2

Sirensong

Well, that figures. I bought csc yesterday.
2

Silvy

UGH Just bought CSC two days ago.
There goes my paycheck I haven't received yet :/
0

nier

no chance for opal and black pearls then ?? ;; im aware that it was a paybycash bonus, but still............... ANYWAYS ill be waiting till payday for this
1

Katlamos

So I'm assuming that the new option to actually type out my card info and then hit buy is the braintree payment, yes?
1

Katlamos

This is just evil. I want so many of those things T-T
0

grace

@Paddy i totally get that. i actually honestly thought i'd set an option where it wouldn't be saved until i could figure out a way to let people explicitly save payment methods (ie how stripe is set up), but i must have done it wrong :(
2

Crucify

What about people with mobiles? :(
0

Paddy

Thanks @grelca - it'd just make me feel happier about it if I knew I had to bung in my word each time (also saves silly mis-click purchases!)
0

finilain

I love this so much, thank you!! I live in Europe and I actually had to wait 10 days and then file a ticket every time I ordered CSC with paypal (and I don't have a credit card). And I just ordered CSC with brain tree and got them a second later <3 amazing! This means a lot more cash shop for me in the future.
2

grace

@Paddy there will be soon (but it might be a few days while i dig through the documentation and figure it out, sorry!).
2

Squid

For a mere 110$ I could have all of the bonus items I ever missed! (Well, a bit more, actually. Canadian dollar is weak right now I think)
3

Kisrah

@grelca Thanks! It was actually a problem on my end though. Just hit me that this change probably means something new that NoScript was blocking. And it was. xD Problem solved.

ANYONE USING NOSCRIPT. You need to allow "braintreegateway.com" on the Buy CSC page in order to see all the buttons and forms correctly.
1

Paddy

@grelca is there a way to force the paypal button to reappear each time? (I don't want it to automatically connect to my paypal account without me having to add my word)
0

grace

@Kisrah you have to wait for the actual form to load. for some reason they have it set up where the pay button shows before the rest of it, which i can't change, but when it finishes loading the form has a paypal button and a credit card number/info form.
0

BEACH

So @Keith Can I get credit now even though I bought through pp before your annoucement? Cause well $30 is a bit of money, you know!
0

Laevateinn

Good thing I have to buy more CSC this weekend anyway. :'D Can't wait to be able to collect items I never thought I'd be able to get! xD
0

Kisrah

@grelca How do I do that then? As I said in my last post, when I clicked the "Pay" button I just got a "Thanks" message. There was no option to go through PayPal as I normally do.
0

lull

@Keith - Thank you for the clarity ^_^
0

grace

@Kisrah you can continue to use paypal. it will just be processed on our end through braintree (which is a paypal company). :)

also, though, you've never had to store your payment info with stripe unless you were signing up for a subscription.
0

Meredithh

Pretty exciting. Literally bought csc only a few hours ago. But I'm still hyped to get a couple of items I've missed previously. I'd love some new relish items though..... ;)
0

Peppermint

Hnnnngh perfect timing. I was just thinking of buying a little csc in preparation of Black Friday sales. Heck yes, I've had my eye on a few of those previous stripe/paypal items. ♥️
0

grace

@Andrea to be fair, paypal (or their parent company, idk whatever) is the company that named it, not us :P
1

Kisrah

I clicked the "Pay" button to take a look at the new option. I just got a "Thanks" message about receiving CSC when payment is verified or something. But I have no payment options saved.

Also, I DO NOT WANT my payment info saved to my account. There's a reason I never used Stripe. I feel safer going through PayPal and having to enter my details every time. Do we HAVE to have our details saved? :(

I'm a frequent purchaser of CSC, and this is turning me off.
5

Shelbi

I'm not one to complain often. But of course this happens once I already bought so much csc xD
0

Damon

Nope... Bad timing for me I got CSC a few days ago.
0

Andrea

Interesting, I think I've gotten all of those items I want so I won't be trying this out yet, but next time there's a bonus we'll see how this works.

That said, am I the only one who's first reaction was "wtf braintree, this isn't neopets, subeta go home ur drunk" |D?
11

grace

@Reaper braintree subscriptions aren't available yet, but you will be able to continue to use your stripe subscription as long as you want even after we switch them over. existing subscriptions will 100% still be honored. :)
0

Galaxia

is this going to overlap with the usual Delish/bonus weekend, perchance?
0

Reaper

If we aren't at our renewal date yet can/should we switch to Braintree instead of stripe? @grelca
0

DryadGurrl

D'oh, typical of me, pushing the wrong buttons. Thank you though, I appreciate it!
0

Keith

@lull These items are available for this week only in this method, the points are available for this week only. We'll send a notification to people who have them on Sunday telling them to make sure to spend their points before they're removed, this is entirely temporary.

After this week, it'll be back to normal.
2

Keith

It should be faster than stripe, checking it out now to double check :)!

@DryadGurrl You actually used stripe instead of braintree, be more careful next time :) We're going to credit you anyway.
1

azkaban

hhhh subeta why
i just bought csc a few days ago ;_;
0

lull

Before I go crazy rushing to buy csc to get braintree points for this week I was wondering if you could tell us how things will work after this week? Will they be the same as before but just a different paying agent thingy or are the braintree points a permanent new thing? Will all these items be available after this week in some way or are they gone again after this week?
1

joy

Is going through Braintree slower than the methods used before?

I just bought CSC seven minutes ago and it wasn't credited to my account.
0

Keith

@DryadGurrl Up to 5 minutes.
0

Me-Guru

@grelca ~ Yes, I did receive a notification, it did go through ~ :) ~

Ahh...alright, I understand now, thank you for your clarification ~ ^.^ ~

0

Amy

@Keith @grelca Haha thank you for the differing answers. ;P
While it does make me feel better that the information is only seen by the source, I'd much prefer the option to remove it altogether - so thank you for looking into it!
0

DryadGurrl

How long does it take for Braintree Bonus Points to register in my account? The shop is still saying I have 0 even though I just purchased CSC.
0

grace

lol @Keith
2

Keith

Or apparently there is a way to remove it! :D
2

grace

@amicorn i'm positive that there is, i will look into the documentation on it and add the option when i can!
2

Keith

@Amicorn Unfortunately, no. If it makes you feel any better, we don't actually have that information, Braintree (owned by paypal) is the one that stores it, we ping them and they display your information, we never see any of it. :)
0

Amy

Once you've added a payment method - is there a way to remove it? I didn't realize it would save and not be able to be removed. I don't feel comfortable with any site keeping my information saved & prefer to enter it in every single time.
6

Keith

Just a note, braintree IS paypal and credit card payments, so if you use either of those you will get the bonus.
1

grace

@Hamda right. because paypal is being processed through braintree now :)

@Me-Guru (do the bracketed pings work in the news? guess i'm about to find out!) it will only be processed through paypal if you choose to pay through paypal (ie use the paypal button and not the credit card form below it). prepaid debit cards should work.
0

Darkrai

@grelca Okay, I was just confused because the button was missing xD I'll just leave it alone for now then, thank you c:
0

InSaNe

Subeta : where there is more currencies than pet species
11

Poet

Right after I bought CSC already. >>
0

Keith

@Hamda Yup! You can use paypal as well :)

Although this is the same company that owns paypal, so you shouldn't feel insecure putting in your CC#, it's transmitted in the same way as when you use paypal :)
0

Me-Guru

I'm a bit confused? I understand that we are able to use credit cards that are available in different countries. Does this include prepaid debit cards as well, and will everything be processed through Paypal?
1

Hamda

ok so just to make sure. I use paypal and I get the braintree thingie? I don't have to enter my CC number?
0

grace

@Darkrai we're still using stripe for subscriptions, so that's why the option is still there. you can continue to use your saved stripe card for now (the button just got added back, that was my fault!), but we will eventually be replacing stripe subscriptions with braintree subscriptions, at which point the only thing you'll be able to do with stripe is cancel an existing subscription.
0

Darkrai

Okay, so I already had my card information saved through Stripe. I'm still seeing a "Remove Card" button. Is my information still stored or do I need to save it again?
0

Johnny_673

dollar why you must be so expensive
this is so very nice! unfortunately I can't spend 20 bucks on 500csc
0

BEACH

haha Sure now you do this! I just spent $30 on CSC from pp~! LOL My luck always!
0

HYPEBEAST

Nice. I won't be getting any money during this period!
4

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