Important info about me...
Yes, I am a member of staff. Specifically, I am an Assistant Administrator and the assistant head of the Customer Service and Support/User Admin (CSS/UA) department. This means I do many of the things a UA does, though I am not a UA. Unfortunately, I can`t draw art, push through new items, or fix programming problems. I know, I suck. 
Please use the Ticket Center if you have questions or problems that need to be addressed by a staff member. Programming issues should be reported in the Bugs forum. Thanks.
Frequently Asked Questions
Q: My GA hasn`t activated! What do I do?
A: Sometimes gold account benefits can take up to 24 hours to activate. If you have been waiting longer than 24 hours, open a support ticket.
Q: I made a purchase at the Cash Shop and haven`t received my items! Can you help me?
A: Please wait 24 hours to account for possible site lag before opening a support ticket about it. If you used PayPal`s eCheck or credit/debit services, wait at least 5 days.
Q: I encountered an error OR something isn`t working correctly; what should I do?
A: Please go to the Problems and Bugs area of the forums. Check to make sure the error hasn`t already been reported! If nobody has mentioned it there, please submit a bug report with as much information as you can give, including what you were doing when the error occurred and what browser and browser version you are using. If the glitch resulted in you gaining extra items or sP, open a support ticket to have the extras deleted (failure to delete exta items gained as the result of a glitch can result in freezing!)
Q: Why am I having problems with Trades/Forums/HAs?
Some people using Internet Explorer can, depending on their settings, experience problems, especially in the time immediately following server work. We highly recommend the Firefox browser. You should have no problems if you are using Firefox. (This issue should be fixed in the recode.)
Q: Can I apply for a job in the UA Department?
We only hire User Admins from the pool of Minimods. The good news is that yes, you can send  Rasputina an application (via the Ticket Center) to become a Minimod if we have positions available! We do have certain requirements, so be sure to include your age, whether or not you work or volunteer with any petsites or avatar sites, what forum(s) you feel you`re best for and why, any applicable online or offline experience in moderation or customer service/support, and anything else you feel is pertinent.
You can always visit...
Mbif`s Backgrounds and More - Over 2,100 backgrounds, over 900 cursors, and over 1,200 MIDI song codes. You can also find HTML and CSS help, mouseovers, color charts, and more!
Wikibeta - The Subeta encyclopedia written by you! This site runs on the same powerful software as Wikipedia and has help articles, information on your favorite characters, and much more.
SuSho - Subeta Showcase - Subeta's premier topsite list allows fansite owners to provide their users with added interactivity and helps to track traffic. Visitors will enjoy the list of Subeta fansites and reviews from other visitors.
OMGimages - Excellent FREE image hosting from  Keith; it`s perfect for all your Subeta graphics hosting needs! Sign up, click redeem, and enter promo code 234lja for FREE extra bandwidth and storage courtesy of Keith and Mbif.net! 
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