Site Updates
Happy New Years, everyone!
As you know, we experienced quite a bit of downtime the past day. We’ll have a programmer explain the finer aspects of it sometime today, but here are a few updates/things:
- Anyone with a GA currently has had their time increased by 3 days! Anyone with a subscription now has had 100 CSC added to their account.
December Monthly Collections will stay in the Cash Shop until the 3rd!
The Unstable Snow Fairy will be around until January 5th at 11:59pm.
Trees are still safe, we’ll be opening those sometime this week so you can get your gifts. There will be more on that when User not found: grelca makes a news post about it. :)
We know quite a few people have missed out on the chance to visit Melody for the 30th and 31st because of the downtime. We’ll have a news post sometime today explaining our plan for that!
Our actual New Years celebration will start later in the day when we know the site is more stable!
Posted by 
Amber
Masquerade
@jeanneh65 yea only delete the duplicates until you have one of each left. I somehow ended up with 5 copies of each *balete balete*
0
ren
I'm so confused as to how all of this is happening :( the site was doing just fine and then all of a sudden out of nowhere..
Come on subeta TT_TT I believe in you! You can do the thing!
Come on subeta TT_TT I believe in you! You can do the thing!
0
OOF
Still can't do quests without buying doubles or even triples of items. Still getting 504 errors. Still experiencing a shit ton of lag.
Meh.
Meh.
0
Sekhmet
@Cream
It's now 10 till, and buying things from shops are still lagging, throwing off 504's, and doubling items bought, which has happened all damn day. Beg pardon if I don't think that everything will be magically fixed by then. Either the New Year's tokens will be released amid tons of errors, or yet another promise will be delayed.
It's now 10 till, and buying things from shops are still lagging, throwing off 504's, and doubling items bought, which has happened all damn day. Beg pardon if I don't think that everything will be magically fixed by then. Either the New Year's tokens will be released amid tons of errors, or yet another promise will be delayed.
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Sekhmet
"We’ll have a news post sometime today explaining our plan for that! . . . Our actual New Years celebration will start later in the day when we know the site is more stable!"
HAHHAHAHAHA! You're killing me!
HAHHAHAHAHA! You're killing me!
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Cream
@springfairy556
Do you have an actual csc subscription where money comes off a debit or credit card each month and you get csc placed into your account? If not then that is why you didn't get 100 csc because that is what they are referring to when they talk about a subscription. People who just have the gold account with no subscription were given 3 days of time credited towards that and we do NOT get the 100 csc.
Do you have an actual csc subscription where money comes off a debit or credit card each month and you get csc placed into your account? If not then that is why you didn't get 100 csc because that is what they are referring to when they talk about a subscription. People who just have the gold account with no subscription were given 3 days of time credited towards that and we do NOT get the 100 csc.
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StarShadow
Trying to decide whether to bother staying up to do quests or just give up and go to bed and hope tomorrow things are working better. Bah. :(
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Hellbent
Quests are also still giving me a lot of trouble. I now have 4 different copies of one item that I needed for the quest and 2 copies of the other item and they just aren't accepting that I have it in my inventory. This has happened more than once. Add that on with the error pages and it's super frustrating.
0
Bison
My GA time was not increased and its still being wasted because the site is constantly throwing errors so I can't quest.
0
Abaven
Thank you for the update! I'm glad that something is being done about the past couple of days of Melody's cottage. I've already had to miss a few days due to family/Christmas stuff, so I'd hate to miss out on even more.
Thank you guys for working hard on fixing everything! I pray things go quickly and smoothly for y'all.
Thank you guys for working hard on fixing everything! I pray things go quickly and smoothly for y'all.
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jeanneh65
I know you are saying to delete the melody items if we received them for the 31st, is this just if we received it duplicate times?
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Targaryen
Thank you Subeta team for all your hard work fixing this mess! I would like to make my achievement for the Melody daily visit for 2015! I only missed two days do to the site being down! I went to the site on 12-30 all the time and all I got was errors or blank pages! I got to the cottage on 12-31, but it would not let me collect the gift!
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Kupomeg
@Springfairy556
I don't think I've gotten mine either. Also I can't stock anything in my shop. I can't quick stock nor stock anything doing it the old fashioned way of using your inventory to stock it....I hope this gets fixed soon and I hope these attacks stop. Sucks all this is happening and sucks that it's taking up the Dev's holidays to deal with this.
I don't think I've gotten mine either. Also I can't stock anything in my shop. I can't quick stock nor stock anything doing it the old fashioned way of using your inventory to stock it....I hope this gets fixed soon and I hope these attacks stop. Sucks all this is happening and sucks that it's taking up the Dev's holidays to deal with this.
0
kitestrings
trying to do quests today has been a howling nightmare, so hopefully the coders will be able to figure it out soon.
0
RiverStarr
Thanks for the update. I hope everything turns out to be good and it was just one of those random things. Looking forward to more info.
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Artist_169
I also have multiples from the last day of Melody, but for some reason I have 4 of one, and 3 of the other two? I clicked to receive them multiple times of the day, when subeta was up then quickly went back down before Melody's page could finish loading. I never got the achievement though, it still says 30/31 (and I'm pretty pretty sure I visited every day before the 31st).
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Deja
There's another DDoS attack going on? Who got pissed in their cheerios and needs a new hobby?
Thank you for keeping us updated. I'm sure this will pass and we can move on here.
Thank you for keeping us updated. I'm sure this will pass and we can move on here.
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Moyoleuhqui
As for the melody issue, my best suggestion is to add every user +2 days to their counter.
That'd make it up for those who couldn't visit melody.
Now, as far as the melody items of those days... maybe make 'em a free gift or put 'em up for purchase. I don't even know what items are those but whatever they are, there should definitely be more on site.
That'd make it up for those who couldn't visit melody.
Now, as far as the melody items of those days... maybe make 'em a free gift or put 'em up for purchase. I don't even know what items are those but whatever they are, there should definitely be more on site.
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Sovereign
@MarissaUnderground some people got it, actually ( I was one of them. ) because we were lucky enough to get on when the site was working for a solid minute shortly after midnight to get our prizes for melody, but whatever fix they have for melody, I'm sure they'll have it account for the achievement and people who should have earned it, gain it, despite the down time (which affected the 30th as well). because im sure theres more than the ~100 or so people who got it, who want it, plus it's kind of unfair to have something up for a fair shot by everyone only for a small handful to get it and everyone else to be shit out of luck because the site got a DDoS tbh.
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Alcremie
I visited Melody every day except the 31st, and that was due to the downtime. I don't think the site was up at all that day for me to get my prize. Does this mean we won't get the final background because the site was down so nobody could get it?
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pandemonium
Appreciate the updates! Also im just gonna make it mental canon that the presents were stolen by Calvin Blackmoon and The Darkheart Phantom
0
Krystal
Please give us a way for us to make up for the Melody days we missed. I've missed 3 days due to site errors :(
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StarShadow
Just got back from seeing Star Wars and was hoping the site would be working again so I could get a few quests done. But still getting error pages. I hope we get an update and the pen set soon. Thanks for working on this.
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Jasper
Why not just give every account the day for the 31st? That way those who've been here will get their achievements and those that weren't get some freebies that won't be worth anything anyway?
0
Jillian
@Amber
I has a sad now. I was hoping to catch the opportunity to visit Melody for the 31st, but was unable to with the site being down. I am sad because I am leaving in a few hours to go on vacation with my family out of the country and will not be able to access the internets. Is there anyway I can send a ticket when I get back stateside so I may get the achievement? If not, I will not worry about a few pixels.
I has a sad now. I was hoping to catch the opportunity to visit Melody for the 31st, but was unable to with the site being down. I am sad because I am leaving in a few hours to go on vacation with my family out of the country and will not be able to access the internets. Is there anyway I can send a ticket when I get back stateside so I may get the achievement? If not, I will not worry about a few pixels.
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TwistedMiss
@Amber This is not a complaint, just an fyi cause I don't know if you know or not. I'm still getting 504s etc. Much better than before the site went down but still there.
0
Toby
The reason I couldn't get my Melody gifts on the 25th was because the site was down due to the tree issues whenever I tried to access it, not just because I was with family.
0
Opossum
Any chance the TS will be restocked again? it was so crazy I dont even recall when the restocks were ;__; i need the mulled wine wig and new years light so bad
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Cream
@Amber
Please say we get to drown our sorrows in free tokens and other things from the free shop as part of the celebration after all this downtime.
For real though, I can't believe someone would DDoS subeta again, Won't people ever get bored of that?! I mean it doesn't serve a purpose at all so why be a butt and do it?
Please say we get to drown our sorrows in free tokens and other things from the free shop as part of the celebration after all this downtime.
For real though, I can't believe someone would DDoS subeta again, Won't people ever get bored of that?! I mean it doesn't serve a purpose at all so why be a butt and do it?
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Marlboro
This stupid attack destroyed even the release of the first monthly collection of the year :(
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Carawick
Thanks for the update. Still getting a lot of bad gateway errors and the site is very glitchy.
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JaguarGal
I'm really glad to hear about Melody's being addressed, as I was one of the people who got blank pages all day on the 30th (and ofc it was down the 31st); I also just wanted to say thank you so much, to all of the staff!, for working so hard on this, especially since it is the holidays and you are likely taking time from those to help out. There may be some grumps out there, but I know everyone appreciates all that you are doing, and have done, for us <3
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Jessica
If I got yesterday's items but not the achievement or prize, should I just file a ticket instead of seeing what the plans for Melody are?
It's now nearly the evening. When will the New Year celebrations start?
It's now nearly the evening. When will the New Year celebrations start?
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Treecko
I subscribe monthly (1000 csc) did not receive the 100csc...? XD did I miss something?.. anyways don't wanna seem ungrateful, thanks for all your hard work. C:
0
Xenalicious
This is a definitely a Luminaire to remember. Looking forward to normalcy. Thanks for all your hard work. Happy New Year!
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TaintedTamer
SUPER glad to here there is something in order for those last 2 days for Melody. I was able to get in on the 30th, but not the 31st. Keep being awesome staff! Thank you all for your hard work and Happy New Year. :D
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satanael
Saggitarius: 16 / 15 What? I only refreshed several times because I was getting the error page. I'm also not sure if the amount of my CSC is correct. I thought I only had 7 left, now I have 250 more o.O Is it possible that these connection errors cause doubles every now and then? I don't want to abuse anything by accident *worried*
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Sneaky
I just want to know what your plan for Melody is, even if you don't do it right away!! I want the prizes from it, and any achievements that come with it!! Are you going to open visits for a while or are you just going to give us the items automatically?
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Frieda
Quote:
Happy New Ye... *doink*
Our actual New Years celebration will start later in the day when we know the site is more stable!
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Katastrophy
Still waiting for Advent Calender 31st,
But I am very thankful for all the work you guys are putting in.
I hope you guys figure out what happened soon so we an all get back to normal! :)
But I am very thankful for all the work you guys are putting in.
I hope you guys figure out what happened soon so we an all get back to normal! :)
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CastlesInTheSky
"Our actual New Years celebration will start later in the day when we know the site is more stable! "
Not today then I take it.
I say this because still every other page it seems is a 504 error
Its really bad for me when buying items for quests.
Ive been on here for about 5 hours now trying to finish them :-/
Not today then I take it.
I say this because still every other page it seems is a 504 error
Its really bad for me when buying items for quests.
Ive been on here for about 5 hours now trying to finish them :-/
0
barratrous
So, I'm going on vacation for a week on Sunday... Does anyone know how that works with trees and opening them? Will I be able to open my tree when I get back? It's my first Lumi so I'm still new to this lol.
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Spiral
I was lucky enough to get my Melody items late on the 30th, but there was no open window yesterday, I'm happy to hear that that's going to be dealt with somehow, thank you so much Subeta Team for working on this over the holidays!
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Helly
to the people having issues with quests- if an item isn't buying after a few seconds and the tab just gets stuck on loading- hold down CTRL and click buy, then you'll be able to get your item :) if this doesn't work, just go down the list and keep CTRL + buy, until one of the tabs works c:
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Nami
I'm so sad I didn't get to collect melody's :(
Every time I entered the site it was down.
I'm sorry you're having a hard time, staff!
Every time I entered the site it was down.
I'm sorry you're having a hard time, staff!
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kytten
Doing quests are basically impossible right now. Almost every time i try to buy an item i get 504 error. *sigh*
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StarShadow
@Hellbent @humorless @serinde
Thanks for the info. I stayed up until the midnight reset last night and nothing was working. Hope they give it to us today.
Thanks for the info. I stayed up until the midnight reset last night and nothing was working. Hope they give it to us today.
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Hellbent
@StarShadow I checked to see if Subeta was up at around 10:30 last night and when I saw that it was, Melody was the only place I got to before it went back down again. So basically those of us who have the item got it due to sheer dumb luck.
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Allegria
I'll add my voice as someone who also got the last items but it didn't register for the achievement and the prize.
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humorless
@StarShadow The pen set from the Melody achievement? The site was up last night for a few minutes so that's probably how they have it. I know I got it last night.
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serinde
@StarShadow Normal way, by finishing the achievement. I managed to get here to collect last gifts shortly before site was taken down and got it with minimal problems. Others surely did too.
On topic: good to see site up but I'm getting slow loading and occasional bad gateways still. Not as bad as it was, but I'm gonna wait at least another day before trying to quest or anything :/
On topic: good to see site up but I'm getting slow loading and occasional bad gateways still. Not as bad as it was, but I'm gonna wait at least another day before trying to quest or anything :/
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Amber
@FLUX If we don’t get trees open by the 3rd, I’ll consider it. :)
@innamoramento @qarakuzi + anyone else who had extras from melody: yes delete the extras <3
@Marlboro @Hellbent We haven’t technically ended Luminaire yet specifically to keep the Cursed Holiday items going out :) We’ll have a news post when we end the holiday. That means the fairies are still going out via Random Events and everything.
@Luck Yes, I’ll be doing a few more restocks later <3
@innamoramento @qarakuzi + anyone else who had extras from melody: yes delete the extras <3
@Marlboro @Hellbent We haven’t technically ended Luminaire yet specifically to keep the Cursed Holiday items going out :) We’ll have a news post when we end the holiday. That means the fairies are still going out via Random Events and everything.
@Luck Yes, I’ll be doing a few more restocks later <3
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StarShadow
That's interesting, I see that some people have the pen set for sale. Wonder how they got it.
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Helly
sweet baby jesus. the vitriol in the comments section just beggars belief. apparently on subeta, people are not free to have or express their own opinions. the sentiments being shared here are not damaging, discriminatory or illegal. they're utterly harmless. and yet people are consistently reacting to these harmless opinions with this absurd "UR WRONG, FITE ME" mentality.
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witchywoman
So much complaining. At the end of the day, it's a friggin game, these are pixels. So petty.
Thanks subeta team for working throughout your own new years I'm sure, which must have sucked royal. Cheers!
Thanks subeta team for working throughout your own new years I'm sure, which must have sucked royal. Cheers!
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SassyGal2008
@Cream
Yes I paid for a 500 CSC month Only $4.90 / month subscription it Started yesterday!It was taken off my card
Yes I paid for a 500 CSC month Only $4.90 / month subscription it Started yesterday!It was taken off my card
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StarShadow
Oh I just saw that pen set item. I want it! I hope they get it to us OK. It's beautiful and my favorite colors (silver & blue).
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StarShadow
I'm still getting occasional error messages and lots of lagging. Yes it's nearly impossible to do quests, every time I try to purchase a quest item it just sits there saying "connecting" or I get an error page. Grrr.
Hope they get it fixed soon and we don't lose anything, presents, etc, and they figure out how to give us the Melody achievement since I went every day through the 30th.
Hope they get it fixed soon and we don't lose anything, presents, etc, and they figure out how to give us the Melody achievement since I went every day through the 30th.
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Lawnbuddha
@Loser, bear in mind that many folks here pay money to play the game - if you paid for any other service over the holidays, you would expect good service in return. Many companies close for the holidays rather than continue to provide their service. Subeta elected to stay open (and collect folks' money), thereby making an implicit pledge to maintain a consistent level of service. While some folks are being less-than-mature in their complaints, it's not unreasonable to expect fast and quality work in return for money paid.
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taBOO
Not to say that yes, there could have been more updates, but yes there was also a holiday that's very big and very important to a lot of people so maybe Subeta as a ~community~ should be more understanding and go hey, maybe they were with their family and had better things to do than give daily updates. I'd have appreciated being informed as well, but there's a better way to handle it than the way a lot of people are.
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taBOO
The outlandish way some of you are acting is just beyond ridiculous, you really need to reprioritize your life if Subeta has absolutely ruined your life because of something beyond their control. Focus your energy into literally anything else, any other hobby. This is coming from someone who is on Subeta frequently/very often, so it's not as though I don't understand the stress relief or the 'escape' it can offer. But you people need to get a goddamn grip, you're behaving absolutely asinine. I think most of you have genuinely forgotten what Christmas is supposed to be about; GIVING to others, not receiving, being around loved ones, etc. Not, you know, what you're going to get for free and how quickly are YOU personally going to receive compensation for something beyond Subeta's control.
Let's keep in mind that several of the staff sacrificed THEIR holiday time to try and get things together for everyone, stop whining about the trees and learn to be patient. I understand the anticipation and wanting your gifts, but it's literally just a site and there are far, far more important things in life.
Let's keep in mind that several of the staff sacrificed THEIR holiday time to try and get things together for everyone, stop whining about the trees and learn to be patient. I understand the anticipation and wanting your gifts, but it's literally just a site and there are far, far more important things in life.
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spidertag
Be great if Subeta learned something from this fiasco. All we want is to be kept informed every step of the way, otherwise we get disgruntled. There weren't enough updates by half, leaving people to have to vent on Subeta's facebook page. Lets hope we don't have a ruined Lumi next year. And here's to finally (maybe) getting to open our trees very soon.
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Gabriela
Thanks for the update,
Still getting Bad Gateway errors when I put stuff in my Gallery shops.
Still getting Bad Gateway errors when I put stuff in my Gallery shops.
0
Tucker
ooo New Years stuff later today. I probably should hold off on doing all my quests right now, as much as I'd love too. lol
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Luck
I'm a bit curious as to what the deal with the token shop is going to be. Will there be more restocks of the last batch of items?
Quote by Amber:
The site was down most of the time it was supposed to be restocking more :o
SINCE WE HAVE TWO NEW ITEMS FOR THIS ONE, I'll likely do more than my usual 4 restocks.
0
Cream
@Laevateinn
That item comes from the achievement you get for having visited melody all 31 days of december, If you didn't miss a day before all the site problems happened then you would get this when they release the fix later on today.
That item comes from the achievement you get for having visited melody all 31 days of december, If you didn't miss a day before all the site problems happened then you would get this when they release the fix later on today.
0
Cream
@Toby
If you weren't able to get on for christmas because of family things then staff aren't going to credit you that, I missed a day on christmas eve from being with family, If it's because of a site issue they will credit you for it but they aren't going to just hand it to you, That's not how it has ever worked.
If you weren't able to get on for christmas because of family things then staff aren't going to credit you that, I missed a day on christmas eve from being with family, If it's because of a site issue they will credit you for it but they aren't going to just hand it to you, That's not how it has ever worked.
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Laevateinn
Sooooo, is this an item some of us missed out on getting from Melody?
I'll be more upset on missing out on that than missing out on the last couple days of my GA. :(
I'll be more upset on missing out on that than missing out on the last couple days of my GA. :(
0
Cream
@SassyGal2008
Do you have an actual csc subscription where money comes off a debit or credit card each month and you get csc placed into your account? If not then that is why you didn't get 100 csc because that is what they are referring to when they talk about a subscription.
Do you have an actual csc subscription where money comes off a debit or credit card each month and you get csc placed into your account? If not then that is why you didn't get 100 csc because that is what they are referring to when they talk about a subscription.
0
Stiles
This is the least of the problems or concerns right now, but in case anyone knows an answer, IK a few people were wondering if there was somehow a way to still have the retired Holiday items in Cursed Quests for a couple of days since the downtime didn't give the chance to receive them?
0
SassyGal2008
I had a subscription but didn't get credit with the 100CSC but did with the 3 days for GA!
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Hellbent
Are we supposed to still be getting the Snow Fairy random events? Because I just had a red fairy come to me.
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Strength
I want to punch DDoS-ers in the kisser. Get a life. That being said, I'm glad to see you're back! I missed you, Subeta.
0
Hunger
Thanks for the update! It really sucks that it happened on new years eve/day. Thank you subeta staff for all your hard work, and thank you for the extra 3 days! You are so good to us users, when anything goes wrong you make it up to us. That's one reason why I love subeta <3
I hope staff doesn't have a lot of work to do because of this.
Happy New Year!
I hope staff doesn't have a lot of work to do because of this.
Happy New Year!
0
Mav
Thanks for the updates and all the hard work. Really appreciate the GA extension myself. :]
Happy New Years, Subeta!
Happy New Years, Subeta!
0
capper09
*+* wish u all a happy new year *+* was the first time in all my years here the site was down on 31 and it was strange not to talk with my friends on midnight, sending greetings and wishes...miss and lose some stuff but ok, on the end we talk about pic's we can't eat or sell for RM..:)... site is back, friends are back, people talk together, new year party was amazing... m' happy.. :)...
cool down, all will become well... we no run away, have a great start in the new year *+*
cool down, all will become well... we no run away, have a great start in the new year *+*
0
Edinburgh
Wow, was a DDoS what caused it? That's crazy, who would do that??
Thanks again for all your hard work, staff! We appreciate it so much, and happy holidays! <3
(Also, I am really excited for the New Years stuff - the stuff in that shop is adorable!)
Thanks again for all your hard work, staff! We appreciate it so much, and happy holidays! <3
(Also, I am really excited for the New Years stuff - the stuff in that shop is adorable!)
0
taffyann
For Duplicate 31st Melody items.. I deleted the items and sent a ticket letting them know. That is all you gotta do. Everyone knows you do not get to keep dupes. :p Sadly because that carrot one is adorable!!
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springjoy
OH MY GOODNESS. You poor people. What a horrible way to try to enjoy the holidays. Thanks for your work, you guys. Here's to hoping all the bad site things jump in the deep sea or something in this new year. <3
0
Star_Gazer
Happy newyear everyone :) its so nice to see the site is back up I missed getting ons seeing what people are doing.
0
Extract
I went to melody when the site was up for a second but I don't have them now ;) so not sure that visit even counted...yeah, says visits 30/31. ready for the fix :) and Happy new year too :)
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Toby
Yes, when fixing the Melody issue please consider that some of us couldn't get on for Christmas either. I have 28/31 because of Christmas and the past two days. :(
0
Radi0rulz
I have a 12 month GA subscription but I didn't get the 100 CSC added to my till??? :( I used my real life money to purchase the GA for 12 months.
0
Luck
is posting on threads working or broken right now? I just tried to post on a thread and when I hit post, the page reloaded as though I had posted but I didn't. It didn't appear in my recent posts page either.
0
Lion_Crab
As irritating as it is, I'm glad you guys are all working on it. I'd hate to see this site just go down full force. Computers and coding are finiky things to say the least.
0
SYLVAN
Sweet baby sugar gliders, glad to see the site is back up! I'm also glad to see that there's going to be a remedy to the Melody situation and that we're still going to have a New Years celebration. :) Thanks for the updates and the hard work!
0
Straywillow
Thanks for the update. I hope it isn't DDoS!
I should have gotten the and hoping Melody is straightened out soon.
Happy New Year Subeta, may all have a good 2016!
I should have gotten the
Happy New Year Subeta, may all have a good 2016!
0
Nine7tales
@Amber
Items are going in and out of my shop just fine now. That problem cleared up. When I go to my inventory though, it says You have 15 items on hand. We will only display 1000 at a time. (instead of 100)
Items are going in and out of my shop just fine now. That problem cleared up. When I go to my inventory though, it says You have 15 items on hand. We will only display 1000 at a time. (instead of 100)
0
Tinkerbell
Happy New Year Keith & Staff!
Thank you for mentioning Melody's Cottage, I was a little discouraged not being able to do it yesterday. <3 Goodluck on the coding and fixing of things!
Thank you for mentioning Melody's Cottage, I was a little discouraged not being able to do it yesterday. <3 Goodluck on the coding and fixing of things!
0
CMYK
@Archimedes
Keith has long stated in a forum post that it wouldn't make a difference if the site was up or pulled down while they work on repairs for the site since it would be the same amount of work.
Maybe add in the news post that quests aren't working correctly at the moment instead.
Keith has long stated in a forum post that it wouldn't make a difference if the site was up or pulled down while they work on repairs for the site since it would be the same amount of work.
Maybe add in the news post that quests aren't working correctly at the moment instead.
0
Archimedes_580
seriously, in god´s name, get your work together already or take the site down for awhile completely to repair it right. It´s no fun to get payouts from quests that aren´t in your inventory OR to get the message you wouldn´t have the items to finish a quest but you did buy them AND/OR to lose the sp you bought them with but not having them in the inventory.
I´m royally displeased.
I´m royally displeased.
0
Ark
does anyone know what the 3 melody items from the 31st were? I got them but I think I lost them when I moved them to my wardrobe.
0
Nine7tales
@Amber
I'm moving around the site well now, but when I try to put an item into a shop the cloud flare comes up. Hope that helps with the fix.
I'm moving around the site well now, but when I try to put an item into a shop the cloud flare comes up. Hope that helps with the fix.
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CaveAdsum
Some people need to get another hobby! A DDoS attack is just mean! It's not your fault what happened! So thank you all dear staff people for your hard work and have a happy new year! Thanks for the extra days GA and all those other compensation gifts you gave us during the last days! I'm sure the mayority of the Subeta community will support you all as well as you always support us! We will not let some idiots ruin our fun and the joy we find here! I hope everything will be sorted out soon!
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starlesswinter
Glad for the update, it's never good when the site is down but happy to know we are fighting the good fight! Happy 2016.:)
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TrueRukiaFan
@Kraze
You can Google that for full details, but in short, a DDoS attack is where someone sends thousands of bogus requests from a bunch of different computers to a target Website in rapid succession in an attempt to crash the site.
You can Google that for full details, but in short, a DDoS attack is where someone sends thousands of bogus requests from a bunch of different computers to a target Website in rapid succession in an attempt to crash the site.
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CATNIP
@Eye
oh ooops, re read my comment and didn't mention the 'not yelling' so sorry about that not being clear..... so yah, it was just an announcement. that's all. :) And I am truly thankful for what they already have given everyone and what they plan on doing. I am always appreciative of the staff, it's just this one thing out of oh say a half dozen things I have an opinion over that isn't very positive.
oh ooops, re read my comment and didn't mention the 'not yelling' so sorry about that not being clear..... so yah, it was just an announcement. that's all. :) And I am truly thankful for what they already have given everyone and what they plan on doing. I am always appreciative of the staff, it's just this one thing out of oh say a half dozen things I have an opinion over that isn't very positive.
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CATNIP
@Eye
I was merely making an announcement, wasn't yelling as I stated in my comment.k and I still don't think it's quite fair. but that's my opinion. @Hamlet darlin, you always help me out. thanks for breaking that down for me. I appreciate it cuz I wasn't very clear on how many ways you can obtain a GA.
I was merely making an announcement, wasn't yelling as I stated in my comment.k and I still don't think it's quite fair. but that's my opinion. @Hamlet darlin, you always help me out. thanks for breaking that down for me. I appreciate it cuz I wasn't very clear on how many ways you can obtain a GA.
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Hamlet
@Arwen_Undomiel
Subscriptions arent just GAs, people also have CSC subscriptions, which are billed at the end of the month, which means those people would have been billed yesterday during the downtime but would not have been able to see or use their CSC, so i think it makes sense to give them a little extra as an apology.
Subscriptions arent just GAs, people also have CSC subscriptions, which are billed at the end of the month, which means those people would have been billed yesterday during the downtime but would not have been able to see or use their CSC, so i think it makes sense to give them a little extra as an apology.
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Eye
@Arwen_Undomiel
You need to chill and be happy they are giving us anything as they are not obliged to do that. You do still get 3 days of GA bonus so be thankful a bit...
You need to chill and be happy they are giving us anything as they are not obliged to do that. You do still get 3 days of GA bonus so be thankful a bit...
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CATNIP
EVERYONE... I'M TYPING IN CAPS SO EVERYONE WON'T MISS THIS::::
YOU WILL NOT GET THE 100CSC ADDED TO YOUR ACCOUNT IF YOU HAVE GA THROUGH A GA MEDAL. YOU WILL ONLY BE GIVEN THE 100CSC IF YOU HAVE PURCHASED A GA THROUGH STRIPE. WHICH I DO NOT UNDERSTAND BECAUSE ISN'T THE ONLY WAY TO GET A GA ACCT IS TO PURCHASE A GA MEDAL???? ANYWAY, THOUGHT YOU'D ALL LIKE TO KNOW.
YOU WILL NOT GET THE 100CSC ADDED TO YOUR ACCOUNT IF YOU HAVE GA THROUGH A GA MEDAL. YOU WILL ONLY BE GIVEN THE 100CSC IF YOU HAVE PURCHASED A GA THROUGH STRIPE. WHICH I DO NOT UNDERSTAND BECAUSE ISN'T THE ONLY WAY TO GET A GA ACCT IS TO PURCHASE A GA MEDAL???? ANYWAY, THOUGHT YOU'D ALL LIKE TO KNOW.
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Kraze
I was annoyed yesterday but then got some caffeine and got cleaning and sculpting so it all turned out ok. People should unplug sometimes.
What is a DDoS?
What is a DDoS?
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omiai
keep up the good work! you guys must be at your wits end trying to fix this, so just take plenty of time to chill out and not scream at your computers too much! we love you, and know you can do it! thank you so so much for all you are doing! and hopefully my withdrawal symptoms from subeta will be alleviated...
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Reykur
God, I was sooo annoyed yesterday, but now I came back today to see this! I really love that the staff of this site actually takes care of problems instead of just ignoring them.
Also happy new year everyone!
Also happy new year everyone!
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far
The downtime gave me enough motivation to finish the first season of an anime that I needed to watch.
Amazing.
Happy New Year staff and everyone.
Waiting for all the goodies now.
Amazing.
Happy New Year staff and everyone.
Waiting for all the goodies now.
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chrelakru
I just want to wish the staff a happy new years. I'm so sorry you guys had to deal with this on top of people literally yelling and whining at you on the Facebook page.
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Evy
Glad to hear something will be done for the ones missing the 31st for Melody. I tried to get on for about 12 hours to get the damn achievement, lol.
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Raggy
Im so sorry this has happened and you have all had this headache when you should have been having some well earned fun/rest! its weird, but a lot of sites have been having problems, steam in particular, it seems someone doesnt like games sites.
It'll all go away soon enough thanks to your clever programmers.
Thank you for all the hard work youve all done for us And Happy New Year!
It'll all go away soon enough thanks to your clever programmers.
Thank you for all the hard work youve all done for us And Happy New Year!
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Asumi
@qarakuzi
That happened to me too, 3 of everything. The Mystical Bitten Carrot I had 4 for some reason. I deleted all the extras except the Mystical Bitten Carrot because I'm wondering if Melody gave everyone 2 of those.... probably not, but I'm holing onto it until I'm sure.
That happened to me too, 3 of everything. The Mystical Bitten Carrot I had 4 for some reason. I deleted all the extras except the Mystical Bitten Carrot because I'm wondering if Melody gave everyone 2 of those.... probably not, but I'm holing onto it until I'm sure.
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HISTORY_377
Hmm... I hope their 'plan' for Melody is to open up her cottage for the last couple days again so that everyone can get that achievement. *sigh* I had another perfect record until yesterday. Hopefully I can get the achievement I and so many others deserve.
On a positive note, with the trees backed up, technically everyone will get gifted twice this year - now and in December lol. Yay gifts.
Happy New Year everyone!
On a positive note, with the trees backed up, technically everyone will get gifted twice this year - now and in December lol. Yay gifts.
Happy New Year everyone!
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Oragami
Thanks to you (and everyone else) who got the site back :D
Cant wait dor the New Years stuff to happen (since this will ne the first year under the 'new' system for me I think :D)
Cant wait dor the New Years stuff to happen (since this will ne the first year under the 'new' system for me I think :D)
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MeowMeow
Glad the site is working again. Happy New Year everybody! :3
Only sucks i missed ONE day of Melody gifts... that was yesterday. :(
Only sucks i missed ONE day of Melody gifts... that was yesterday. :(
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innamoramento
@Amber
i also have multiple items from Melody from yesterday. .
Should i just delete the extra items?
A Happy and safer new year! Thank you for the hard work!
i also have multiple items from Melody from yesterday. .
Should i just delete the extra items?
A Happy and safer new year! Thank you for the hard work!
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bipolarness
I think I was doing pretty well with melody, too, this year. lol Oh well, can't help what you can't help. Doesn't seem like it was anything y'all coulda prevented. ^_^" I am happy to have subeta back though. Even though I'm pretty much a casual player, I enjoy this site very much, it's one of my favorites! <3
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Maurane
@Amber
I don't really know who to ask this, but I tried to visit Melody's cottage yesterday, but the page wouldn't load and a few moment later the site was down, so I couldn't try again. But now I notice that there are Melody items in my inventory and even some double Melody items. However, I didn't get the achievement prize for going every day, and the achievement is still on 30 / 31...
Should I just delete all Melody items or wait for an update about what to do or...?
I don't really know who to ask this, but I tried to visit Melody's cottage yesterday, but the page wouldn't load and a few moment later the site was down, so I couldn't try again. But now I notice that there are Melody items in my inventory and even some double Melody items. However, I didn't get the achievement prize for going every day, and the achievement is still on 30 / 31...
Should I just delete all Melody items or wait for an update about what to do or...?
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jukebox
I'm happy to see the site is back and working again. But most of all: happy new years to you all! Thank you for such a lovely site. :)
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CATNIP
THANK GOD! I was worried about the 31st achievement! Thanks for planning something for this.
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WARTOOTHrainbowkrajcici
Happy New Year subeta
Subeta team you are great,it is not ease to find eaven a tiny problem in such large text code, it take too much time and makes you tired. luve you fore what you do. thanks
Subeta team you are great,it is not ease to find eaven a tiny problem in such large text code, it take too much time and makes you tired. luve you fore what you do. thanks
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Axolotl
So much for a less chaotic new year ay :P
Thanks for the update & for doing your best to try and get the issues solved.
Happy New Year to all!
Thanks for the update & for doing your best to try and get the issues solved.
Happy New Year to all!
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covet
You are stars, I always appreciate your consideration for what people may have missed out on when these issues occurs. I hope you've managed to have holidays, yourselves!
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taffyann
Yay! I am glad the site is back! I worked 15 hours yesterday and was a bit like :(
I hope you programmer people had a little time to ring in the new year:)
Happy new year to all!
I hope you programmer people had a little time to ring in the new year:)
Happy new year to all!
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Merope3
Glad to know that maybe I haven't lost the 31st's gift from Melody.
I tried 2 times to have them, but both times was impossible to enter in the site :(
I tried 2 times to have them, but both times was impossible to enter in the site :(
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Rii
I am so sorry that you guys had to spend your New Years fixing problems <3 But glad it looks like things are on the way back up!
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mincy
you guys are cool as always :)! thanks for finding a way to deal with this. it must have been a bit of a hard day on you guys so i hope you get well deserved rest!! happy new year haha! <3
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arixen
Thank you so much to the Subeta staff for all the hard work they have been doing to work on these untimely site issues during the holidays. I really hope you guys have been able to take time out to do some much deserved celebration of your own.
Wishing all of Subeta, staff and users alike a happy, healthy and peaceful 2016.
Wishing all of Subeta, staff and users alike a happy, healthy and peaceful 2016.
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Helly
was it really a ddos? what group of people would hold that big of a grudge against subeta that they'd sit at their computers all day on new years eve attacking the system??
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Crisgems
Ahhh... Subeta is back... how I missed you so! Thank you for working hard to fix this. Hey you said this week trees but there are only 2-3 days left so ummm???
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MuerteMythology
Missing the Krampus belt from Melody...managed everything else but that seems to have vanished from my wardrobe
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BlackBobcat
Hopefully that was the bad luck of the year and this new year will be full of only good luck ^^!
and on that note, Happy New Year everyone :D
and on that note, Happy New Year everyone :D
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Dice
Welcome back! Over 24 hours of downtime and errors is generally an indication that something horrible happened, so I was more worried than frustrated. Hopefully you guys can get it all smoothed out in the next few days and we can have a nice shiny start to the New Year!
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Vibe
I don't have a problem with the downtimes and all. It's just a website and you guys should have your holidays too.
But I hope you have a solution for melody around the first downtime (which was on 25th I think). When there is a downtime (even not the whole day) please don't forget the people that actually have to work (even on holidays) and people also have real lifes and are not able to access the site all time.
But I hope you have a solution for melody around the first downtime (which was on 25th I think). When there is a downtime (even not the whole day) please don't forget the people that actually have to work (even on holidays) and people also have real lifes and are not able to access the site all time.
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Tserel
That was close. I almost did quests before seeing if there was going to be a WQ.
(....is there?)
(....is there?)
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LittleStereo
Sometimes we just have bad weeks! Don't be too hard on yourselves subeta team! We love you and we'll be here to support. Thank you for the hard work, especially during the holidays that you all should get to enjoy too. ???
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Rocketlauncher
Wow, talk about ending the year with a bang D:
Thank you for doing what you can about this unwanted misfortune!
Be careful moving items and currencies around while it's stuttering. Do it slowly so you can remember what was there before. They may disappear, only to show up minutes later at the intended destination.
Thank you for doing what you can about this unwanted misfortune!
Be careful moving items and currencies around while it's stuttering. Do it slowly so you can remember what was there before. They may disappear, only to show up minutes later at the intended destination.
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nicolas
That's right, the site doesn't like when I try to use underscores for emoticon faces :s whoops
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nicolas
@kbbob
Same xD I kept opening the Subeta tab and being like "... oh, right :'("
Hopefully they get all this sorted out! It's been from one speedbump to another this holiday season it seems @User not found: __@
Same xD I kept opening the Subeta tab and being like "... oh, right :'("
Hopefully they get all this sorted out! It's been from one speedbump to another this holiday season it seems @User not found: __@
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Kevin
@Gabriel
it won't come off from my laptop either so it's just a problem it has, but like I said nbd, agreed with you I'd rather have it on there with the site back than it being down.
I am lost without the site. I kept checking my browser and realizing it was pointless haha
it won't come off from my laptop either so it's just a problem it has, but like I said nbd, agreed with you I'd rather have it on there with the site back than it being down.
I am lost without the site. I kept checking my browser and realizing it was pointless haha
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nicolas
@kbbob
You're not the only one unable to get rid of it lol but I'd rather have that stuck to the top of my screen than the site down for hours :P
You're not the only one unable to get rid of it lol but I'd rather have that stuck to the top of my screen than the site down for hours :P
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Darkfae_635
Ah, so that's why I couldn't get to Melody's - or anywhere - on the site. I was rather disappointed that I wasn't able to access it the last day of the event. This DDoS attack seemed pretty serious, even worse than the ones before. =(
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Kevin
Ohey the blue announcements system was fixed? Wasn't that broken a few days ago? Can't get rid of it on my phone but nbd.
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Ange
Glad I was at my job for most of the downtime...I don't know what to do with my life without subeta anymore xD
Netflix, champagne and snacks while I wait for the site to stabilize. Happy New Year's everyone!
Netflix, champagne and snacks while I wait for the site to stabilize. Happy New Year's everyone!
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Megu
Thank you, Amber. I hope your New Year wasn't completely wasted on here trying to fix things. c:
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Vallaria
Thank you guys for all the time and effort you've put into the site lately. Have a lovely New Year and happy holidays regardless!
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barbie
I was about to ask what a subscription was but I found it. I had no idea that was a thing ~*~the more you know~*~
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MoondustDreams
Well at least during the downtime our families were able to spend more time with us! Thankfully these errors are getting worked on and although im sure you worked hard instead of fully enjoying your personal festivities, I thank you for all you do. I hope staff could pull a decent holidays and thanks so much. Im looking forward to trees and things in store for 2016!
love subeta community! <3
love subeta community! <3
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Maniac
woo, subeta's back. i had no idea how addicted i actually was up until this (honestly long) downtime. luckily the new year's celebration is here just in time to take my mind away from that and from the trees, lmao. happy new year, everyone!
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FCoD
Happy New Year and thanks for the hard work.
I can't tell you how excited I was to be able to do Shinwa's quest! :)
I can't tell you how excited I was to be able to do Shinwa's quest! :)
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jKat
Holy Cow I feel for the Subeta staff what a full on couple of days for you guys. Thanks for the update.
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Poet
Yeah, there's a loooot of issues regarding items. Hint: Do NOT do any of your quests. I've bought the same item like 4-5 times - got the message, found it in my inventory - and it has just disappeared. Wait until the site is more stable. In fact, don't buy anything from the shops at all.
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Hamda
Thanks for the update.
I got the from the achievement yesterday, I was trying to move it to my inv. when the site crashed and now it's not even on my account -_-;
hope I didn't lose more stuff along the way, that's the one I caught!!!!!
I got the
hope I didn't lose more stuff along the way, that's the one I caught!!!!!
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Hetty
oooh so very pleased to see y'all :) Hugs Amber and Grelca and all the staff still working on the problem. Jeepers, I've missed this place, lol. Not that I'm addicted :P
Possible DDoS - wasn't the BBC taken down by one just a few days ago?
Possible DDoS - wasn't the BBC taken down by one just a few days ago?
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Amber
@Cobaltbluetoo Please file a ticket! It might take a bit for us to get to it, but we'll sort it out for you. <3
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Cobaltbluetoo
@Amber: The damn thing took off on me! *growl*
I bought a Rikag for 175 tokens. Returned to my inventory and both minions are gone! What do I do???
I bought a Rikag for 175 tokens. Returned to my inventory and both minions are gone! What do I do???
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Stiles
Thanks for the updates. I know this isn't a pleasant situation for users and staff alike, and esp during the Holidays <3 :/
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Cobaltbluetoo
@Amber
Things are still screwed up! I went to Dara's Darlings and got my Tuutwan. Went to my inventory and locked it. Went to the Token Shop and bought a R
Things are still screwed up! I went to Dara's Darlings and got my Tuutwan. Went to my inventory and locked it. Went to the Token Shop and bought a R
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Katlamos
ohgodthesiteismelting. Save the HA and the minions first, the women and children can wait!
In all seriousness, wow, did the site get hit hard by... whatever has happened. Just getting to this page threw me though about 5 bad gateway errors. I hope you guys are working at home fixing this and able to get a few swigs of the good stuff while trying to keep the servers from melting.
Happy New Year Subeta team. Might as well start it off in an "exciting" way! (and may it be smooth sailing into the future!)
In all seriousness, wow, did the site get hit hard by... whatever has happened. Just getting to this page threw me though about 5 bad gateway errors. I hope you guys are working at home fixing this and able to get a few swigs of the good stuff while trying to keep the servers from melting.
Happy New Year Subeta team. Might as well start it off in an "exciting" way! (and may it be smooth sailing into the future!)
0