Site Updates
Happy New Years, everyone!
As you know, we experienced quite a bit of downtime the past day. We’ll have a programmer explain the finer aspects of it sometime today, but here are a few updates/things:
- Anyone with a GA currently has had their time increased by 3 days! Anyone with a subscription now has had 100 CSC added to their account.
December Monthly Collections will stay in the Cash Shop until the 3rd!
The Unstable Snow Fairy will be around until January 5th at 11:59pm.
Trees are still safe, we’ll be opening those sometime this week so you can get your gifts. There will be more on that when User not found: grelca makes a news post about it. :)
We know quite a few people have missed out on the chance to visit Melody for the 30th and 31st because of the downtime. We’ll have a news post sometime today explaining our plan for that!
Our actual New Years celebration will start later in the day when we know the site is more stable!
Posted by Amber
@jeanneh65 yea only delete the duplicates until you have one of each left. I somehow ended up with 5 copies of each balete balete
I'm so confused as to how all of this is happening :( the site was doing just fine and then all of a sudden out of nowhere..
Come on subeta TT_TT I believe in you! You can do the thing!
Come on subeta TT_TT I believe in you! You can do the thing!
Still can't do quests without buying doubles or even triples of items. Still getting 504 errors. Still experiencing a shit ton of lag.
Meh.
Meh.
@Cream
It's now 10 till, and buying things from shops are still lagging, throwing off 504's, and doubling items bought, which has happened all damn day. Beg pardon if I don't think that everything will be magically fixed by then. Either the New Year's tokens will be released amid tons of errors, or yet another promise will be delayed.
It's now 10 till, and buying things from shops are still lagging, throwing off 504's, and doubling items bought, which has happened all damn day. Beg pardon if I don't think that everything will be magically fixed by then. Either the New Year's tokens will be released amid tons of errors, or yet another promise will be delayed.
"We’ll have a news post sometime today explaining our plan for that! . . . Our actual New Years celebration will start later in the day when we know the site is more stable!"
HAHHAHAHAHA! You're killing me!
HAHHAHAHAHA! You're killing me!
@springfairy556
Do you have an actual csc subscription where money comes off a debit or credit card each month and you get csc placed into your account? If not then that is why you didn't get 100 csc because that is what they are referring to when they talk about a subscription. People who just have the gold account with no subscription were given 3 days of time credited towards that and we do NOT get the 100 csc.
Do you have an actual csc subscription where money comes off a debit or credit card each month and you get csc placed into your account? If not then that is why you didn't get 100 csc because that is what they are referring to when they talk about a subscription. People who just have the gold account with no subscription were given 3 days of time credited towards that and we do NOT get the 100 csc.
Trying to decide whether to bother staying up to do quests or just give up and go to bed and hope tomorrow things are working better. Bah. :(
Quests are also still giving me a lot of trouble. I now have 4 different copies of one item that I needed for the quest and 2 copies of the other item and they just aren't accepting that I have it in my inventory. This has happened more than once. Add that on with the error pages and it's super frustrating.
My GA time was not increased and its still being wasted because the site is constantly throwing errors so I can't quest.
Thank you for the update! I'm glad that something is being done about the past couple of days of Melody's cottage. I've already had to miss a few days due to family/Christmas stuff, so I'd hate to miss out on even more.
Thank you guys for working hard on fixing everything! I pray things go quickly and smoothly for y'all.
Thank you guys for working hard on fixing everything! I pray things go quickly and smoothly for y'all.
I know you are saying to delete the melody items if we received them for the 31st, is this just if we received it duplicate times?
Thank you Subeta team for all your hard work fixing this mess! I would like to make my achievement for the Melody daily visit for 2015! I only missed two days do to the site being down! I went to the site on 12-30 all the time and all I got was errors or blank pages! I got to the cottage on 12-31, but it would not let me collect the gift!
@Springfairy556
I don't think I've gotten mine either. Also I can't stock anything in my shop. I can't quick stock nor stock anything doing it the old fashioned way of using your inventory to stock it....I hope this gets fixed soon and I hope these attacks stop. Sucks all this is happening and sucks that it's taking up the Dev's holidays to deal with this.
I don't think I've gotten mine either. Also I can't stock anything in my shop. I can't quick stock nor stock anything doing it the old fashioned way of using your inventory to stock it....I hope this gets fixed soon and I hope these attacks stop. Sucks all this is happening and sucks that it's taking up the Dev's holidays to deal with this.
trying to do quests today has been a howling nightmare, so hopefully the coders will be able to figure it out soon.
Thanks for the update. I hope everything turns out to be good and it was just one of those random things. Looking forward to more info.
I also have multiples from the last day of Melody, but for some reason I have 4 of one, and 3 of the other two? I clicked to receive them multiple times of the day, when subeta was up then quickly went back down before Melody's page could finish loading. I never got the achievement though, it still says 30/31 (and I'm pretty pretty sure I visited every day before the 31st).
There's another DDoS attack going on? Who got pissed in their cheerios and needs a new hobby?
Thank you for keeping us updated. I'm sure this will pass and we can move on here.
Thank you for keeping us updated. I'm sure this will pass and we can move on here.
As for the melody issue, my best suggestion is to add every user +2 days to their counter.
That'd make it up for those who couldn't visit melody.
Now, as far as the melody items of those days... maybe make 'em a free gift or put 'em up for purchase. I don't even know what items are those but whatever they are, there should definitely be more on site.
That'd make it up for those who couldn't visit melody.
Now, as far as the melody items of those days... maybe make 'em a free gift or put 'em up for purchase. I don't even know what items are those but whatever they are, there should definitely be more on site.
@MarissaUnderground some people got it, actually ( I was one of them. ) because we were lucky enough to get on when the site was working for a solid minute shortly after midnight to get our prizes for melody, but whatever fix they have for melody, I'm sure they'll have it account for the achievement and people who should have earned it, gain it, despite the down time (which affected the 30th as well). because im sure theres more than the ~100 or so people who got it, who want it, plus it's kind of unfair to have something up for a fair shot by everyone only for a small handful to get it and everyone else to be shit out of luck because the site got a DDoS tbh.
I visited Melody every day except the 31st, and that was due to the downtime. I don't think the site was up at all that day for me to get my prize. Does this mean we won't get the final background because the site was down so nobody could get it?
Appreciate the updates! Also im just gonna make it mental canon that the presents were stolen by Calvin Blackmoon and The Darkheart Phantom
Please give us a way for us to make up for the Melody days we missed. I've missed 3 days due to site errors :(
Just got back from seeing Star Wars and was hoping the site would be working again so I could get a few quests done. But still getting error pages. I hope we get an update and the pen set soon. Thanks for working on this.
Why not just give every account the day for the 31st? That way those who've been here will get their achievements and those that weren't get some freebies that won't be worth anything anyway?
@Amber
I has a sad now. I was hoping to catch the opportunity to visit Melody for the 31st, but was unable to with the site being down. I am sad because I am leaving in a few hours to go on vacation with my family out of the country and will not be able to access the internets. Is there anyway I can send a ticket when I get back stateside so I may get the achievement? If not, I will not worry about a few pixels.
I has a sad now. I was hoping to catch the opportunity to visit Melody for the 31st, but was unable to with the site being down. I am sad because I am leaving in a few hours to go on vacation with my family out of the country and will not be able to access the internets. Is there anyway I can send a ticket when I get back stateside so I may get the achievement? If not, I will not worry about a few pixels.
@Amber This is not a complaint, just an fyi cause I don't know if you know or not. I'm still getting 504s etc. Much better than before the site went down but still there.
The reason I couldn't get my Melody gifts on the 25th was because the site was down due to the tree issues whenever I tried to access it, not just because I was with family.
Any chance the TS will be restocked again? it was so crazy I dont even recall when the restocks were ;__; i need the mulled wine wig and new years light so bad
@Amber
Please say we get to drown our sorrows in free tokens and other things from the free shop as part of the celebration after all this downtime.
For real though, I can't believe someone would DDoS subeta again, Won't people ever get bored of that?! I mean it doesn't serve a purpose at all so why be a butt and do it?
Please say we get to drown our sorrows in free tokens and other things from the free shop as part of the celebration after all this downtime.
For real though, I can't believe someone would DDoS subeta again, Won't people ever get bored of that?! I mean it doesn't serve a purpose at all so why be a butt and do it?
This stupid attack destroyed even the release of the first monthly collection of the year :(
Thanks for the update. Still getting a lot of bad gateway errors and the site is very glitchy.
I'm really glad to hear about Melody's being addressed, as I was one of the people who got blank pages all day on the 30th (and ofc it was down the 31st); I also just wanted to say thank you so much, to all of the staff!, for working so hard on this, especially since it is the holidays and you are likely taking time from those to help out. There may be some grumps out there, but I know everyone appreciates all that you are doing, and have done, for us <3
ButterfliesAny chance of a dark grey cat. My cat doesnt really have a likeness on subeta yet