About the Downtime
Hi everyone!
As a lot of you know, we had to bring the site down this morning due to fatal errors being thrown. There was an issue with the service we use for our logs, where their ssl certificate expired so Subeta couldn’t connect to them properly (which is why you got errors). It’s been resolved, though!
If you lost anything during the time the errors were going out, such as losing out on trinkets from a dance or trying to buy an item from shops (such as the Blackheart Hollow), please file a ticket! A UA will work with you to reimburse you.
We’ve reset normal quests (not Shinwa or Battle, sorry), so even if you completed them earlier in the day you’re more than welcome to complete them again.
Posted by SubetaTeam
Load this on 🆕 Kumos site
Stiles
@Stellar Yeah I was getting a few challenges at least by this time last year. Idk if its about location or if its just RE which I thought it was. Hopefully we both get challenged soon!
While I didn't notice the downtime or possible loss of tokens (which I'm sure I can make up during the course of the event), would it be possible to get an alert (like the npc 15%) for anytime the quick-feet pass comes by, it's like it hits and then poof a blink and its gone. I didn't even notice i had it until the 'it wore off' popped up.
I don't think I lost enough to warrant taking up a UA's time. I'd say I only would have gotten a couple of trinkets, since I decided to wait until I had a dancing partner rather then try to dance with people in the forums. Anyway, I'm with the others, thank you for resolving the problem early on.
@Cobaltbluetoo
you wouldn't find her if you tried, but I may have mentioned it before, I don't remember xD
they'll probably both tell you I'm annoying! (little brother syndrome)
you wouldn't find her if you tried, but I may have mentioned it before, I don't remember xD
they'll probably both tell you I'm annoying! (little brother syndrome)
@kbbob OH. MY. GOD! I had no idea her name is Amber! In this age of internet stalking I can see how that would make your jaw drop. To clarify: Amber = Amber You poor guy.
@Cobaltbluetoo
are you talking about Amber or my gf, and if you're talking about my gf, how did you know her name was Amber D: (they are not the same person)
are you talking about Amber or my gf, and if you're talking about my gf, how did you know her name was Amber D: (they are not the same person)
@kbbob Your SO holds the key to that chest and she's not giving it up...well, maybe Amber might know a secret or two but I wouldn't hold my breath waiting for her to spill it. ;)
@Cobaltbluetoo
aw thanks :)
now point out some of my flaws so my ego doesn't go crazy please.
@introvert
too lazy. at least quentin was reset, time to do those again.
aw thanks :)
now point out some of my flaws so my ego doesn't go crazy please.
@introvert
too lazy. at least quentin was reset, time to do those again.
Amber, thanks so much for the reset. I work up the widget and had just finished Quentin when things went wonky. I'm really loving the fact I can do Wiz, Sag, and Quentin again, they're my favs. (hug)
@kbbob You are so bloody hysterical...do you know that?! You're kind, helpful, thoughtful and funny. We're lucky to have you....and you have no idea how tightly I have my fingers crossed for you. Good luck.
@kbbob You are so bloody hysterical...do you know that?! You're kind, helpful, thoughtful and funny. We're lucky to have you....and you have no idea how tightly I have my fingers crossed for you. Good luck.
Honestly, reduced dance time would've been more appreciated. Usually can't do quests in the morning like I used to b/c of the errors but I was trying to do Shinwa, and this isn't a reset quest.
(I don't need a token bag - I can do the work myself)
(I don't need a token bag - I can do the work myself)
Quote:
Isn't the event like 2 weeks long? Like, you'll have plenty of time to catch upwhy not just give everyone a steamtoken bag, I mean we missed out on dances and tokens today because of the downtime, and for me this happened in the afternoon so not going to get much today =/
Aw, wish I didn't wake up to 2 hours downtime so I could get double the quests. :P But I'm just glad the site is back up and there's a news post about it. :blush:
Thanks for the info! I was only affected by not being able to log on as the site was down. I missed the errors. Now I have to finish my quests again.
why not just give everyone a steamtoken bag, I mean we missed out on dances and tokens today because of the downtime, and for me this happened in the afternoon so not going to get much today =/
I filed a ticket about losing the BHH item before the downtime, so I'll just wait for someone to be assigned to it. Unfortunately, I have no idea how many trinkets I lost, but I know it was only very few, so I'm not too concerned about that. Anyway, thanks for the update, etc. and for the second round of quests :) crossing my fingers that the rest of the event runs smoothly.
thanks for fixing it so quickly. i wish i'd finished all my quests so i could have double but alas it was not meant to be.