Scheduled downtime coming soon!
What’s this mean for Masquerade? Well, we’re going to be extending it for sure. Once the site is back up, we’ll give you a better time frame. We’ll also be making dances faster closer to the very end of the holiday, instead of just the last 24 hours. We want to give y’all plenty of time to get those wave two items, which are coming soon, before the holiday ends. <3
Posted by 
SubetaTeam
Cassandra
@CastlesInTheSky I understand that but I have been banned from the forums for a time. Even if the forums were working I still can't get information. It's frustrating as fuck. Thank you though. :D
0
CastlesInTheSky
@Cassandra if you can get to the thread you can post. It should still show up in it.
If that makes sense
If that makes sense
0
DimDim
Subeta will be down from 12:01am to 8:00am on Sunday, April 5 ?!?!? yes not everyone can read the time ---
I've been trying to log in since Sunday, but I couldn't. The buttons on the page that shows that subeta is down do not work on the mobile phone, neither FB, twitter nor any other, there was no information anywhere if and when to continue. I find it better if the site is closed for maintenance work, better than getting constant error messages, but leaving us without information is really not user-friendly and
ps: You have visited the bathhouse 1 day --- after 54 days, many thanks for that
I've been trying to log in since Sunday, but I couldn't. The buttons on the page that shows that subeta is down do not work on the mobile phone, neither FB, twitter nor any other, there was no information anywhere if and when to continue. I find it better if the site is closed for maintenance work, better than getting constant error messages, but leaving us without information is really not user-friendly and
ps: You have visited the bathhouse 1 day --- after 54 days, many thanks for that
0
Cassandra
So yet again those of us without access to the forums are being left out. I spend a fuckton (take in the exchange rate) of money on this site and while I accept the fact I can't go on the forums right now it is very ridiculous that you only post updates on some forum. IT'S NEWS THAT EVERYONE NEEDS TO KNOW. Put it on the news page.
@Keith @Bug @Amber @anyone who actually cares.
@Keith @Bug @Amber @anyone who actually cares.
4
Ziorac
>We understand that the current site conditions may make it difficult to load forum posts. If you are unable to read the latest update on our server move, you should be able to access it via the Admin Posts page.
I can't actually. I just went there and even though the banner on top says there are more updates and clicking it sends me to page two of an unloadable forum thread, the most recent admin post is Keith's initial post. So if there is any new info, I can't see it...
I can't actually. I just went there and even though the banner on top says there are more updates and clicking it sends me to page two of an unloadable forum thread, the most recent admin post is Keith's initial post. So if there is any new info, I can't see it...
2
FCoD
Just clicked after the reset and it's not counting at all, it should be day 3 of the mess and in reality it should day 337:
You have visited the bathhouse 2 days in a row!
You found 1 Carnival Ticket in the pool! This has been added to your currencies, not your inventory!
Hope it gets fixed soon.
You have visited the bathhouse 2 days in a row!
You found 1 Carnival Ticket in the pool! This has been added to your currencies, not your inventory!
Hope it gets fixed soon.
3
FCoD
You have visited the bathhouse 2 days in a row!
You found 1 Carnival Ticket in the pool! This has been added to your currencies, not your inventory!
I should be at 336 I do believe.
You found 1 Carnival Ticket in the pool! This has been added to your currencies, not your inventory!
I should be at 336 I do believe.
3
CastlesInTheSky
do we click he bath house or what.
Mine still says one day.
If I click it, will my real streak continue on once its fixed, or do i get f**ked because I clicked it....
Im going to click it.
Mine still says one day.
If I click it, will my real streak continue on once its fixed, or do i get f**ked because I clicked it....
Im going to click it.
2
BoaConstrictor
I really don't feel like dancing. I can't even handle my dailies and quests within reasonable time. I can't battle more errors with the tiresome dancing routine.
3
Ziorac
>Forums don't work
>Let's post an update on the issues on the forums
......Yeah. -coughs- I know things aren't easy, but that seems like a silly oversight.
Things that don't work that I've found so far:
-None of the alerts work
-Bathhouse got reset
-Job Agency has no pets listed
-Autopricing gets stuck on the final stage
-Forums load forever
-Dancing doesn't work
-Everything is slow as hell
And probably other things I've forgotten or haven't noticed yet.
It's a shame this happens every time there's a database update, but staff is working hard at least. Communication could be better and I'm sure we'll all be compensated for this whole kerfuffle.
In the meantime, patience is key...
>Let's post an update on the issues on the forums
......Yeah. -coughs- I know things aren't easy, but that seems like a silly oversight.
Things that don't work that I've found so far:
-None of the alerts work
-Bathhouse got reset
-Job Agency has no pets listed
-Autopricing gets stuck on the final stage
-Forums load forever
-Dancing doesn't work
-Everything is slow as hell
And probably other things I've forgotten or haven't noticed yet.
It's a shame this happens every time there's a database update, but staff is working hard at least. Communication could be better and I'm sure we'll all be compensated for this whole kerfuffle.
In the meantime, patience is key...
4
Virus
https://subeta.net/forums.php/admin_posts
Please use the recent Admin Posts feature to read the update rather than attempting to navigate to the forums.
Please use the recent Admin Posts feature to read the update rather than attempting to navigate to the forums.
2
HeadPhonz
putting an update on the Non-loading forums seems a bit silly. an update Here would be appreciated...also now the dance links don't work. :c this is 2 sad masquerade days...
3
Kristine
I am trying to read the "update on the situation" by clicking "click here" But nothing is loading. So no what?
2
Nebet
So, banner at the top says "click here for an update on the situation" which leads to a forum post....and the forums do not load. Wonderful. How about a news post with an update instead?
9
Dunmer
Let's dance
Put on your red shoes and dance the blues
Let's dance
To the song they're playin' on the radio
Let's sway
While color lights up your face
Let's sway
Sway through the crowd to an empty space
1
CassieFenix
So, still nothing on the issues we're having? Darn...
As for the bathhouse issue, at least for me, I've checkmarked the achievement for it so I can go look at it to see if each day is counting or not. I don't know if it'll work for the days past the achievement days, but it's a start.
As for the bathhouse issue, at least for me, I've checkmarked the achievement for it so I can go look at it to see if each day is counting or not. I don't know if it'll work for the days past the achievement days, but it's a start.
0
Mabon
I can't see the forums (they won't load, even after waiting 30 minutes) so I was hoping someone could help me test something - I want to see if my dance invites are going through, because I haven't had any notifications that any of them have been accepted in like 3 days now even though I've been inviting quite a few different people. If someone could ping me that they'll be watching for my dance invite, I'll send you a bunch for the rest of today and then we can see if you got any of them.
1
kitestrings
staring at the infinite loading screen in the forum, wishing every single page didn't take 3 minutes to load... i feel like i'm in the year 2006 with dial up again.
2
CastlesInTheSky
This is it. (This is it.)
This is life, the one you get so go and have a ball.
This is it. (This is it.)
Straight ahead and rest assured you can't be sure at all.
So while you're here enjoy the view.
Keep on doing what you do.
So hold on tight we'll muddle through
One day at a time, (One day at a time.)
So up on your feet. (Up on your feet)
Somewhere there's music playing.
Don't you worry none we'll just take it like it comes.
One day at a time, (One day at a time.)
0
Snowwall
@Laurey
Well, do you knit? Imagine a very old cardigan that is moth-eaten in some places - every time you try to patch it up, another hole gets bigger. Often it looks like it would be easier to do it all from scratch - but when you remember it's a whale's cardigan, you sigh and go back to the darning board, trying to figure out which parts will break/had broken with change X and how much time it'll take to fix it (hint: you can't). That's what code-patching looks like. Alas, such is the way of the world.
As for the bathhouse, doesn't it wrap around at 30 days? I hardly ever get that far, but that rumour had always made it easier to start over... Would be a pity if it's wrong!
Well, do you knit? Imagine a very old cardigan that is moth-eaten in some places - every time you try to patch it up, another hole gets bigger. Often it looks like it would be easier to do it all from scratch - but when you remember it's a whale's cardigan, you sigh and go back to the darning board, trying to figure out which parts will break/had broken with change X and how much time it'll take to fix it (hint: you can't). That's what code-patching looks like. Alas, such is the way of the world.
As for the bathhouse, doesn't it wrap around at 30 days? I hardly ever get that far, but that rumour had always made it easier to start over... Would be a pity if it's wrong!
1
Laurey
@PiplupMagby34
I mean, I know that. But it doesn't make it any less annoying, especially when they keep making updates that are supposed to make the site faster and fix problems and things, but nothing really seems to work.
Anyway, I'll just doing something else for another couple days I guess.
I mean, I know that. But it doesn't make it any less annoying, especially when they keep making updates that are supposed to make the site faster and fix problems and things, but nothing really seems to work.
Anyway, I'll just doing something else for another couple days I guess.
2
Hexfear
My bathhouse streak was around 120-130. I just went again during this mess because we have gotten no word on the matter. "1 day streak!" Am I screwed?
0
PiplupMagby34
@Laurey
It's partially because they're working with decades old code....according to Keith.
Also posting my dance link
Now I'm off to see if accepting dances works....
It's partially because they're working with decades old code....according to Keith.
Also posting my dance link
Now I'm off to see if accepting dances works....
0
Laurey
Site is still extremely broken and the last updated on twitter was like 22 hours ago at the time of this post.
I don't understand why this still happens after like 10 years of being here. Every time the site gets taken down for maintenance, there are a million new issues when it comes back up.
At least Masquerade will be extended but like... it's still frustrating that the site always ends up being down for a couple of days even when the maintenance was only planned for a few hours. :/
I don't understand why this still happens after like 10 years of being here. Every time the site gets taken down for maintenance, there are a million new issues when it comes back up.
At least Masquerade will be extended but like... it's still frustrating that the site always ends up being down for a couple of days even when the maintenance was only planned for a few hours. :/
8
Dandelion
Same as many other people, I can't access the forums, the Job Agency is blank, alerts aren't working, lost my bathhouse streak and everything is crazy laggy. The admin posts page shows complete radio silence for the last three days... either that's broken too or nobody's said anything to explain this. Or both.
3
Solstice
While we wait for normal activity to resume, you can add the notepad widget to your sidebar and add dance links to it to continue dancing 💃🏻
I’m sure staff is working hard to resume normal functionality, and that we’ll have plenty of time to finish Masquerade with lots of trinkets.
I’m sure staff is working hard to resume normal functionality, and that we’ll have plenty of time to finish Masquerade with lots of trinkets.
0
Snowwall
Yep, forums don't show up for me, either. Infinitely trying to load the bit between top and bottom page lists (i.e., the actual content).
0
Cassandra
Users Online: 2
Sure. :expressionless: Can we get an update from someone? Anyone? It really is awful that it happens this way every time. Not all of us can access the forums btw so keeping those of us who have made mistakes, while also injecting real money into the site deserve an update too.
@Keith @Amber @Bug
Sure. :expressionless: Can we get an update from someone? Anyone? It really is awful that it happens this way every time. Not all of us can access the forums btw so keeping those of us who have made mistakes, while also injecting real money into the site deserve an update too.
@Keith @Amber @Bug
2
Cassandra
Ahh the shitshow that occurs after downtime. Alerts aren't working for the training centre, Mallarchy Pond, Random that I've noticed so far. Also the Job agency is empty. Alerts are working for the sp payouts for high scores so that's something I guess.
2
BoaConstrictor
This is frustrating I feel like having travelled back in time to the server move. It took me a whole 8 hours to finish off my BQs and a few other quests /tasks yesterday night till 2 o'clock my morning. Long Cat lasted a couple of days, but over half a year of problems is tough. I keep my fingers crossed, that your endless hard work pays off and you get the site up and running again soon!
I am positive, you will restore the bathhouse visits (I have 15xx I believe from day one on), but I also hope, you'll rectify and reimburse the Job Agency, some of us are losing quite a bit of money and also my pet is the by far leading one! Don't want to lose that, either.
I am positive, you will restore the bathhouse visits (I have 15xx I believe from day one on), but I also hope, you'll rectify and reimburse the Job Agency, some of us are losing quite a bit of money and also my pet is the by far leading one! Don't want to lose that, either.
3
CastlesInTheSky
You have visited the bathhouse 1 day in a row!
Im giving up on getting my streak as high as it once was
Im giving up on getting my streak as high as it once was
0
FCoD
I collected the Bathhouse last night right after the site switched over and even posted what I got on the BH forum. I do not want to lose my streak yet again.
2
Malygos
Yeah I did the same, my days should be 546(?) now. Would hate to lose the streak thanks to my dumbness c:
0
Chef
Well since no staff member has said whether we should collect the Bathhouse or not, I'm going to collect with complete confidence that it will be fixed to the proper amount of days soon.
(Can't hurt since the forums aren't working)
(Can't hurt since the forums aren't working)
0
Starscream
I made a quick visit to the Bathhouse, since I received no answer regarding whether or not it was all right and I didn't want to risk losing my streak. It should be 673 now.
0
Starscream
@Valiska
I get the messages from the site update group. There had always been a plan to release the Wardrobe for Masq. Did they release it too soon? Perhaps. But the reasons they gave for it certainly had nothing to do with brokent base colors.
I get the messages from the site update group. There had always been a plan to release the Wardrobe for Masq. Did they release it too soon? Perhaps. But the reasons they gave for it certainly had nothing to do with brokent base colors.
0
Abaven
@Valiska
Quote:
That's a pretty harsh and loaded accusation. Subeta's staff are very understanding and caring when it comes to their site's various demographics, so I highly doubt that was just a decision done out of lack of consideration.
I can't help feeling that if the white-people bases 2 and 3 had been broken, the site would NEVER have pushed the wardrobe out to everyone before fixing them.
5
Abaven
@jindo I'm having the same issues. When I click on the 503 error link, the site says Subeta is up and running fine.
Also, forums don't load at all for me, and purchasing from user shops sometimes gives a "unexpected error" message. I might just have to wait til tomorrow to get back on. :(
Wishing luck to the coders!
Also, forums don't load at all for me, and purchasing from user shops sometimes gives a "unexpected error" message. I might just have to wait til tomorrow to get back on. :(
Wishing luck to the coders!
0
jindo
Nothing is working on my end of things. In addition to the issues already discussed, I get 503 errors when I navigate to pretty much any page other than the news.
0
Nebet
Just chiming in here that I'm unsure about the bathhouse and whether to go or not as well. I was up to around 867 days I believe and now it reset, so sad to see. I hope they come out with a fix soon. I also hope the site in general is working better by tomorrow....
0
Nebet
Just chiming in here that I'm unsure about the bathhouse and whether to go or not as well. I was up to around 867 days I believe and now it reset, so sad to see. I hope they come out with a fix soon. I also hope the site in general is working better by tomorrow....
0
hungarian-dancer
My bathhouse reset, but since I'm bad at remembering it and it was only at three, I went again. Good luck!
0
Starscream
My bathhouse was also reset. I both filed a ticket, before I saw the banner, and posted in the forums about it. Since I won't get a response, I'm curious about what to do, since my streak was at 672, and I checked it before I left the site last night, so know I did go. Should I do so and wait for it to be adjusted up?
Asking since it is so close to end of day.
Asking since it is so close to end of day.
0
Malygos
I'm also wondering about the bath house, I was up to around 540ish, now I'm down to one.. I don't know if I should go ahead and visit or not.
0
Mort
Hello, is the downtime over? Because the site had been acting hiccupy for a couple of hours, I'm not sure if it's still going on or not, wanted to look up for information in the Forums but they're unfortunately down... Anyway stay strong, team!
0
Kristine
I also lost my bathhouse count. I am also wondering if we are supposed to fill out a ticket or just wait...….
0
Lavender
I'm also wondering about the bathhouse. My streak reset even though I'm positive I went yesterday. I'm worried if I go today it won't let my streak be set to the correct amount. But I'm also worried that if I don't do it now I'll forget later today and it will reset anyway :x
0
Goblin
I'm also nervous about the bathhouse! It says 1 day in a row. Should I visit today or would that mess things up?
1
BoaConstrictor
I didn't even look, if my bathhouse count was o.k. till it said "you have visited 2 days in a row"
later I went in again, to look at the highscore, there is none, though. But it said "you have visited one day in a row" - if I go back again, will it go into negative numbers? :-)
We have lag, new error numbers galore, forum and games not working,... I'm at a loss: How does making a copy/backup of something break the original?
later I went in again, to look at the highscore, there is none, though. But it said "you have visited one day in a row" - if I go back again, will it go into negative numbers? :-)
We have lag, new error numbers galore, forum and games not working,... I'm at a loss: How does making a copy/backup of something break the original?
6
Chef
Since the forums aren't working for me to post this one, what should we do if our Bathhouse was reset to 1? Should we collect it today? Should we send a bug report? Should we just leave it until it's fixed? Some guidance on this would be good. Thanks!
2
CassieFenix
Well, there goes my Bathhouse streak again... Also, plenty of "503" Errors abound as well.
1
Trubble
Welcome back.
Bathhouse streak has gone and forum pages are not loading at the moment. So I cannot post on there.
Bathhouse streak has gone and forum pages are not loading at the moment. So I cannot post on there.
1
StarShadow
I just wish they could wait until 1AM or 2AM Subeta time to give us a chance to get some dailies done after the midnight reset before the site goes down.
1
Tinkerbabe
Thank you for the “heads up”. Please protect our Bathhouse count. Today I reached 533 in a row for the first time and don’t want to miss it tomorrow. Thanks and thanks again. . :)
2
Valiska
Please fix the wardrobe.
Please fix dmab base 7 and dfab base 8 so that avatars can be made with those bases that display properly instead of giving broken images. I can't help feeling that if the white-people bases 2 and 3 had been broken, the site would NEVER have pushed the wardrobe out to everyone before fixing them.
Please fix it so that all saved outfits can be worn. I don't care about "legacy outfits". The word "legacy" means nothing good on this site and the wardrobe was fine in terms of "trying on" before that limit was dropped. Now it's as glitchy as legacy SHOPS were.
Give the people with 1200 outfits a week to delete (I deleted from 914 to 396, so not much sympathy here) so that we can wear ALL the outfits in our wardrobes.
Please fix dmab base 7 and dfab base 8 so that avatars can be made with those bases that display properly instead of giving broken images. I can't help feeling that if the white-people bases 2 and 3 had been broken, the site would NEVER have pushed the wardrobe out to everyone before fixing them.
Please fix it so that all saved outfits can be worn. I don't care about "legacy outfits". The word "legacy" means nothing good on this site and the wardrobe was fine in terms of "trying on" before that limit was dropped. Now it's as glitchy as legacy SHOPS were.
Give the people with 1200 outfits a week to delete (I deleted from 914 to 396, so not much sympathy here) so that we can wear ALL the outfits in our wardrobes.
1
Skrett
Thank you for extending it. I know I just...haven't felt it this year at all. I keep hoping tomorrow will be the day, but time is running out.
1
L0stS0ul
@reaction
I'm glad I'm not the only one being confused xD
Now that I'm thinking about it, we mainly used the 24 hour system in written texts. In speech, everyone uses the 12 hour system. We never say that we have a meeting at a quarter to sixteen, it's always a quarter to four. But everyone will write 15:45 in their agenda, or when sending e-mails.
I'm glad I'm not the only one being confused xD
Now that I'm thinking about it, we mainly used the 24 hour system in written texts. In speech, everyone uses the 12 hour system. We never say that we have a meeting at a quarter to sixteen, it's always a quarter to four. But everyone will write 15:45 in their agenda, or when sending e-mails.
0
Anrivef
@L0stS0ul even as someone whose country uses primarily the AM/PM setup (we refer to the 24hr clock as “military time” oddly enough, and most people are familiar with it despite it not being widely used here) I still pause every time someone says “12am” or “12pm” because AM feels like daytime and PM feels like nighttime haha
1
Amber
KeithMarchOnOff
Your gold account has expired.
No shit, really?! I want my 2 days back.
Are you sure is not Corona?!
No shit, really?! I want my 2 days back.
Are you sure is not Corona?!
2
frederick
This will read harsher than I mean it, so I apologize for that- Usually taking down the site for full back ups runs waaaaaaaaaay longer than planned. Is bathhouse streak protection in the cards for April 5th? Not just for people whose usual Subeta time is during the scheduled back up time, but also for the rest of us if unexpected circumstances turn it into an all day affair.
14
Torria
Thank you for working on the back-ups! Makes me feel at ease knowing that if something goes wrong, there is a way to recover the lost :D
0
Shadeslayer
Thanks for the heads up, and good luck! *knocks on wood*
backups are, as we've recently seen, super important - so I'm glad to see things are now being done to ensure we've got them, and they work :)
backups are, as we've recently seen, super important - so I'm glad to see things are now being done to ensure we've got them, and they work :)
0
Andrea
Good luck with backups, hope they work!
That said ugh I'm over masq already. Dancing, accepting, countless alerts.... does it always go on this long?
That said ugh I'm over masq already. Dancing, accepting, countless alerts.... does it always go on this long?
0
L0stS0ul
Ok, nevermind, Wikipedia has spoken. It sais midnight is 12 AM.
It defies all my logic to start counting at 12, and then go up to 1.
It defies all my logic to start counting at 12, and then go up to 1.
1
L0stS0ul
Ugh, this AM PM stuff always makes me confused. My country uses a 24 hour clock xD
AM is "ante meridiem" meaning before midday. PM is "post meridiem" meaning after midday.
So uhh, if the downtime would start at 11am, I wouldn't be very confused, because I know it would start at 11 in the morning, since it's supposed to be before midday.
The confusion starts with 12AM and 12 PM. So according to my logic, 12AM would follow after 11AM, right? So 12 AM is midday? And thus 12 PM is midnight.
What is 12:01 AM supposed to mean? Isn't that 0:01 PM then?
So downtime from 12:01 AM untill 8AM spans midnight, right? Because if 12:01 AM is 0:01 PM, then you first need to go over midnight for it to become AM again? xD So it'll be down on April 5 and part of April 6th?
If so, then the downtime is a bit longer than the 8 hours I initially thought.
I'm confused.
Not that it matters. I'll be down as long as needed.
AM is "ante meridiem" meaning before midday. PM is "post meridiem" meaning after midday.
So uhh, if the downtime would start at 11am, I wouldn't be very confused, because I know it would start at 11 in the morning, since it's supposed to be before midday.
The confusion starts with 12AM and 12 PM. So according to my logic, 12AM would follow after 11AM, right? So 12 AM is midday? And thus 12 PM is midnight.
What is 12:01 AM supposed to mean? Isn't that 0:01 PM then?
So downtime from 12:01 AM untill 8AM spans midnight, right? Because if 12:01 AM is 0:01 PM, then you first need to go over midnight for it to become AM again? xD So it'll be down on April 5 and part of April 6th?
If so, then the downtime is a bit longer than the 8 hours I initially thought.
I'm confused.
Not that it matters. I'll be down as long as needed.
0
SaboKat
That would be the last day of my gold account, would I be able to be reimbursed an extra day?
1
Coraychi
Sounds like a good plan, ty for the heads up :relaxed:
And the check in on wave 2 is appreciated as well! I was just wondering about it~
And the check in on wave 2 is appreciated as well! I was just wondering about it~
0
StarShadow
Just hope this doesn't end up the same way the last down time for maintenance did so good luck with this. :) And thanks for the warning. :)
10
Muerte
Subeta: There will be down time.
Me: Oh, that's chill.
Subeta: It's when you are usually alone to quest.
Me:
Me: Oh, that's chill.
Subeta: It's when you are usually alone to quest.
Me:
17
Anrivef
Thank you for the heads up, and update on item wave 2! :3 Really makes all the difference.
0
Pinocchio
Even Subeta is social-distancing us now!?
jk, just do y'all best and I wish the best of luck!
5
