Gold Account Subscription Renewals
Posted by 
SubetaTeam
deborah1308
I am shocked the dailies & quests still haven't reset. If it goes through this evening we need an extra day of weekend quest, it is only fair. i om off to bed hope it is up and working tomorrow. but honestly every day we loose quest we should get it replaced, it is only fair. night all.
9
StarShadow
I'm just surprised that there's no mention at all of the problem and when it might get fixed. Let's hope we get an extra day of weekend quests. :)
8
StarShadow
Just got back from being out all day & shocked the dailies & quests still haven't reset. If it goes through this evening we need an extra day of weekend quest.
7
Diamondixi
Looks like the subscribe function is working as I was able to sign up again, and all "normal" quests show as 15.
1
StarShadow
More problems. Dailies & quests haven't reset yet. Guess I'll be heading to bed & hope they are ready when I log on tomorrow.
15
Sweetheart
um, i think there’s also an issue with quests? today’s quests aren’t refreshing, it still says i’ve done the 15 quests from yesterday.
8
Banana
if we wanna look for a silver lining, it's better to get these issues now and not during the upcoming holiday e___e
10
Synth
@_Last_Chance_
Hi! I did do all those things but it seems it was a widespread issue and is luckily already fixed. Thank you though!
Hi! I did do all those things but it seems it was a widespread issue and is luckily already fixed. Thank you though!
0
_Last_Chance_
@Synth
Thank you for your pings! Have you logged out of all versions of Subeta and then tried logging in through the Kumos site? I had the same issue a while back and had to do that. If you didn't already reset your password through Kumos you may need to do that as well.
Thank you for your pings! Have you logged out of all versions of Subeta and then tried logging in through the Kumos site? I had the same issue a while back and had to do that. If you didn't already reset your password through Kumos you may need to do that as well.
0
ColdDragon
My CC was charged yesterday but no gold today. This is the first time I haven't been gold from subscription or the medals for years.
1
StarShadow
Hopefully they can get it fixed within the next couple weeks since mine is set to renew on 2-13. Thanks for the notice.
0
Shadow
I was just gonna file another ticket for missing monthly item again but I don't see where one was announced yet anyway (no harm/no foul) lol.
These things happen; rando bug pops up, gets squished, 10 more scurry out from it. Don't stress too much.
~S
These things happen; rando bug pops up, gets squished, 10 more scurry out from it. Don't stress too much.
~S
5
_blackwolf_2009_
@Jess
Yeah, I noticed that after I went to check the forums out. -lol- Glad to know it's not just me. :)
Yeah, I noticed that after I went to check the forums out. -lol- Glad to know it's not just me. :)
0
Synth
Hey I know this is off-topic but I can't post in the forums right now because for some reason all of a sudden my account won't stay logged in on New Subeta. It keeps telling me to log in, so I do, then try to load the forums, and it tells me to log in on New Subeta again. Where it looks like I'm logged in until I refresh a few pages and I'm not anymore. Same on both desktop and my phone.
If this doesn't get fixed by rollover I won't be able to do the Bathhouse reminder ping, sorry everyone who relies on that...
If this doesn't get fixed by rollover I won't be able to do the Bathhouse reminder ping, sorry everyone who relies on that...
2
Jess
@_blackwolf_2009_ I think there’s an issue with New Subeta. I can’t get the wardrobe or forums to load at all either :frowning:
2
_blackwolf_2009_
Is the page meant to be down? I went to check on it and it's not loading at all for me.
0
sunflowerscythe
If I had bought a subscription in say September but in November my card declined, then in December when it didn't re-up is that a normal thing? Because if not, I bought a second subscription in January would I then have two subscriptions?
0
Amber