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Nightracer the Blacklight Pherret has won the Pet Spotlight!
Posted by SubetaTeam at 12:00 am | Comments (8)
Posted by SubetaTeam at 01:50 pm | Comments (43)
In case you were wondering...
- The first day of Autumn is September 22nd, so we’ll be switching out the Seasonal Quest Shop and Millionaire Center to reflect that. Get your Summer goods while you can ! ;)- We haven’t forgotten about the Free Shop! We will be starting our giveaway extravaganza on September 8. There will be more information in the news post for how long it’ll run, what sort of things you’ll find, etc on the 8th.
Posted by Amber at 06:40 pm | Comments (33)
Quentin is the weekend quest! Do those quests for increased prizes and special rewards!
Posted by SubetaTeam at 12:00 am | Comments (18)
That islander wench — er, eh, I mean, Miss Noijatat, seems t’ be feelin’ better. Rita n’ Anabelle’ve been tendin’ to her. Gettin’ along rather swimmin’ly, all considered. Arr, but thar be one last fly n’ the ointment. Somethin’s still lurkin’ about n’ causin’ a right ruckus. We found this accursed bit o’ tat, seems t’ be connected. Kick that knave in th’ aft decks n’ send ‘em to th’ depths fer good, then we’ll all splice the mainbrace when yer through!
Miss Noijatat is feeling better. Rita and Anabelle are taking care of her and everyone is getting along. Unfortunately, there is still a problem. A creature is causing trouble. We found this Possessed Paintbrush in the Cash Shop, which may be related to it. Please take care of this minor issue and we shall celebrate with a round of drinks!
Posted by [user="User not found: [npc] Captain Jacques] at 02:08 pm | Comments (43)
Posted by SubetaTeam at 06:12 pm | Comments (8)
Aewion the Nostalgic Noktoa has won the Pet Spotlight!
Posted by SubetaTeam at 12:00 am | Comments (7)
Posted by SubetaTeam at 07:29 pm | Comments (455)
Keith has been actively debugging this and has already resolved several parts of the problem. Right now, the issue appears to be that some users get automatically logged out of New Subeta too frequently, possibly hourly. This is happening even though the cookie is set to expire after weeks. Keith is actively working on this issue. He's using information collected from reports (thank you!), and he has also reached out to teams at ISPs we've had trouble with to see if that helps us out.
Workaround & Other Useful Info
If you are experiencing any of the following issues:
- Forum threads not loading
- Pages on "new.subeta.net" don't work/load correctly (including wardrobe, custom wearables, cosmetics, and monthly subscriptions page)
Please try going to https://new.subeta.net/ and logging in, and then reload the page you were trying to use. 99% of the time the page will load correctly after you do this. Please note that the username is case sensitive on the login form. Other than that, you should use the same credentials you use on Subeta.net.
If you need more help but cannot access the forums, please use the Ticket Center to let us know. This is the fastest and most certain way to get assistance from staff. You can also use tickets to share more information about the problem.
Finally, you can view Admin Post Highlights (and all admin posts) on those pages even if you can't load the forums. There is also a link on the news sidebar, "Staff Forum Posts" under "Check Out" section, for your convenience.
Having a shared authentication system across two domains is... very tricky. Thank you so much for sticking with us as we figure this out. <3
Posted by Bug at 01:59 pm | Comments (50)
Mimickyu the Custom Twilight Ghostly has won the Pet Spotlight!
Posted by SubetaTeam at 12:00 am | Comments (27)
Remember that any free item is a good item. I’m adding items from all over the place (Melody, free gifts, restockables, retired items, cash shop, etc). Some things may not be worth as much as others, but it’s still free.
Posted by Amber at 12:19 pm | Comments (333)
Over the years the entire staff has taken ownership over various aspects of communication with the community. That has led to fragmented responses that sometimes take days or weeks. Now, we’re looking to put someone in charge of those interactions and keep the flow of information going back and forth.
This advocate will take the behind the scenes details like what is being worked on and craft a communication strategy that keeps users informed and involved in what happens on Subeta.
Responsibilities will include frequent communication with players and working with the product team (creative + Amber + programming) to create a public roadmap. This advocate will help shine a light on the “low hanging fruit” that could make the experience on Subeta significantly better for users, and communicate back how those changes are made. Other responsibilities might include working with users to create user generated guides, or crafting official guides.
This does not mean that this will be the only communication between the staff and players — we still intend to be active on the forums and social media, but we will have a more solidified message crafted by a professional.
The goal of this position is to create clarity and trust on both sides of the coin and to give players more confidence in playing Subeta in the medium & long term.
Job Requirements:
* Knowledge of Subeta and the player base
* Flexible schedule: We aren’t sure how many hours this is going to be initially, but 🤞 it grows to full time with a focus on the community
* General internet skills: We communicate on Slack internally, but if you’ve used any chat software you won’t have an issue
* Excellent communication skills: This role requires going back and forth with users, collecting feedback and building trust with the community.
Nice to haves:
* Project management skills: We use Notion internally, and would use that to show users public documents on plans, roadmaps, etc
* Comfortable with ambiguity: Things move fast on Subeta (I know it doesn't seem like it sometimes) and that can require crafting communication plans while the site is burning down
Details
This is a W-2 position that starts at $15/h. We aren’t sure how many hours this position will take up, but anticipate at least 10-20 hours a week while ramping up.
This is a remote position, with schedule flexibility (feel free to work at 3am!) and a friendly team to work with. This position does not require any travel.
This position does not include benefits (health insurance, life insurance, etc), however we are investigating how to create a benefit pool as we grow the team again in 2021 and beyond.
Interested?
Send your resume (no cover letter needed!) to jobs@subeta.net 💖
Posted by Keith at 02:58 pm | Comments (0)
Posted by SubetaTeam at 09:23 am | Comments (31)
Pete is the weekend quest! Do those quests for increased prizes and special rewards!
Posted by SubetaTeam at 12:00 am | Comments (6)
Hanna the Custom Marsh Kanis has won the Pet Spotlight!
Posted by SubetaTeam at 12:00 am | Comments (39)
Posted by SubetaTeam at 12:27 pm | Comments (94)
Yennefer the Storm Devonti has won the Pet Spotlight!
Posted by SubetaTeam at 12:00 am | Comments (12)
bustling bee the Scribble Bumbus has won the Pet Spotlight!
Posted by SubetaTeam at 12:00 am | Comments (13)
Posted by SubetaTeam at 12:10 pm | Comments (39)
Posted by SubetaTeam at 05:09 pm | Comments (37)
Posted by SubetaTeam at 09:31 pm | Comments (75)
Maleria is the weekend quest! Do those quests for increased prizes and special rewards!
Posted by SubetaTeam at 12:00 am | Comments (4)
Desdinova the Custom Spectrum Legeica has won the Pet Spotlight!
Posted by SubetaTeam at 12:00 am | Comments (18)
In the comments, let us know something you love about the site. It can be your favorite item, NPC, or pet!
We've asked something along these lines before and one of the most frequent answers we get is the friendships made through the site. It warms our hearts on staff that so many of you have found lifelong friends through Subeta. Here's to another year of friendship!
Posted by SubetaTeam at 02:12 pm | Comments (268)
There are no current plans for these items to retire.
Posted by SubetaTeam at 10:30 pm | Comments (55)
Posted by SubetaTeam at 12:14 am | Comments (56)
Pink the Custom Dawn Feli has won the Pet Spotlight!
Posted by SubetaTeam at 12:00 am | Comments (18)
Posted by SubetaTeam at 03:14 pm | Comments (41)
Kui the Custom Common Experiment #810 has won the Pet Spotlight!
Posted by SubetaTeam at 12:00 am | Comments (12)
Go visit that there blighter, Carl, if ye want t' hornswaggle our treasures in a way more befitting t' scallywags. Don't be surprised if young Brunhilde finds ye with one o' her almighty belches for th' trouble. Happy Plundering, mateys!
Translation: Hello friends! The Freyalise Trading Co. is back open for business until the end of the month and we're ready for a jolly good party. There's no paint to be found this time, Port Plunder is back to looking as wonderfully quaint as it always has, and even Babette's Inn has been renovated for the occasion, with fresh art in the water closets! And you thought the ocean was the place to be!
Remember to visit the distinguished gentleman Carl if you'd like a little help in locating some of our treasures, he's been generously giving them out via his quests. What a generous man. Maybe Brunhilde will find you and give you her own form of encouragement, the sweet young lady!
Happy Keel Hauliday!
Note: All quests have been reset for today. :)
Posted by [user="User not found: [npc] Captain Jacques] at 09:19 am | Comments (145)
Posted by SubetaTeam at 11:43 am | Comments (21)
Ontry the Nostalgic Ontra has won the Pet Spotlight!
Posted by SubetaTeam at 12:00 am | Comments (8)
Posted by SubetaTeam at 12:02 am | Comments (30)
More jobs will be added throughout the year. I apologize for not getting any out during the Summer like originally promised! If you have some you’d really like to see, please suggest them here.
Posted by Amber at 02:09 pm | Comments (51)
Posted by SubetaTeam at 08:39 am | Comments (21)
Quentin is the weekend quest! Do those quests for increased prizes and special rewards!
Posted by SubetaTeam at 12:00 am | Comments (11)
Saren the Common Experiment #8001 has won the Pet Spotlight!
Posted by SubetaTeam at 12:00 am | Comments (8)
Posted by SubetaTeam at 04:28 pm | Comments (46)
Pablo the Sweetheart Neela has won the Pet Spotlight!
Posted by SubetaTeam at 12:00 am | Comments (5)
All four challengers now have achievements!
Posted by SubetaTeam at 12:03 am | Comments (49)
Hyssop the Custom Chibi Experiment #84 has won the Pet Spotlight!
Posted by SubetaTeam at 12:00 am | Comments (26)
Witcher the Storm Harvester has won the Pet Spotlight!
Posted by SubetaTeam at 12:00 am | Comments (11)
Posted by SubetaTeam at 11:59 am | Comments (45)
Posted by SubetaTeam at 10:40 am | Comments (52)