Trivia Glitch
There was a problem (as I know many of you already know) when the trivia was changing over last night. For some reason the script stopped processing in the middle of giving out prizes, which caused not everyone to get their prizes (or the "sorry you got it wrong" events) or for the trivia to change at all.
Unfortunately, there\'s no way for us to know who got their prizes and who didn\'t, so the only recourse now is for you to file tickets to get your prizes.
KEEP IN MIND
We only keep your trivia answers recorded until the next one is released! This means that in order for a UA to verify you had the correct answer, they have to check it before midnight next Thursday night/Friday morning. This means if you don\'t file your ticket until 11:59 Thursday night they probably won\'t be able to help you. Be proactive and don\'t procrastinate!
I am super sorry for the inconvenience this has caused everyone. But as a silver lining (since I am an eternal optimist), at least we keep your previous answers recorded now, right?
Posted by 
grace
FrankieBug
Dang. This is what comes of not being able to access Subbie on my phone- I think I missed out on filing :(
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Whym
What if I can't remember if I played or not (yes, I am lame-brained at times LOL)... should I still file a ticket just in case?
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Toby
You don't have to give the answer again. I completely forgot what I had entered too. I just said that I was among the people who didn't get any trivia notification. I got my item, the sP, and my trivia count updated. :)
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twocents
I want the +1 trivia count, so even though I can't remember if I put in the right answer, I filed a ticket to have it checked. :)
Glad to know our answers are getting recorded now!
Glad to know our answers are getting recorded now!
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Becks
@Kierra
We only keep your trivia answers recorded until the next one is released! This means that in order for a UA to verify you had the correct answer, they have to check it before midnight next Thursday night/Friday morning.
So thats a no. You ONLY have to file a ticket to get a UA to check you had the right answer as they have them all filed till next Thursday/Friday.
We only keep your trivia answers recorded until the next one is released! This means that in order for a UA to verify you had the correct answer, they have to check it before midnight next Thursday night/Friday morning.
So thats a no. You ONLY have to file a ticket to get a UA to check you had the right answer as they have them all filed till next Thursday/Friday.
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Kierra_777
so do we have to give the answer again O.O because that means i have to figure it out again
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moonlight_miles
I remember working on the question, yet can't remember if I submitted an answer let alone the right answer. So eh, I think I'll skip filing a ticket.
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StarShadow
Must have happened right after I went to bed last night. I didn't get any kind of event, either did/didn't get the answer. But I thought I put the right answer. However since I didn't write it down I can't confirm that so guess I'll just skip this one for now.
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Deja_Vu
I'm glad I still have the paper that I worked out the answer on! At least they'll now keep the previous trivia answer just in case.
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Nudibranch
So that's what happened. I was confused, thought it was supposed to alert you even if you lost... and I was sure I got it right. Checking back in the archives, I see that I did get it right. Hope you at least saved the data, some of us want the prize. :)
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RedSekhmet
I can't even remember what I put for the trivia now but didn't get any event or prize so ticket filed. Silly glitches.
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Tipawhee
Does this prize do anything (wearable, weapon, ect.)? I can't do anything expect put it in my pet's treasure..
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Rorita
I did get my prize, but it's great to see you guys working out a way to fix it for those who didn't!
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SlayerWolf
I kinda figured it was a glitch like that but on the good front I don't have to delete my prize :)
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JuneMunky
Thank you for the info! Was wondering why I didn't get an event telling me if I was right or wrong...
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Lawnbuddha
I got my prize; but I think it means you can get your prize if you file the Ticket before the next answer is released (which they expect to be next Thursday at 11:59)...at least, that's how I read it!
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Willow
Im confused, I didnt get my prize, but does that mean I dont get it because its already past friday morning?
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