Wardrobe Issues

We are experiencing a few issues with the wardrobe and and avatar system this morning. We are actively looking into the issue and will be sure to keep everyone updated throughout the process. As of right now, we have noted the following issues:

Avatars and Previews: Avatars and previews are not working.

Missing Items in Wardrobe: Items will appear to be missing from your wardrobe. We have checked several accounts and items are still listed in the database. Your items are safe! The error is somewhere between the database record and displaying the item in the wardrobe. Be mindful that this error will affect other areas of the site like achievements.

We recommend holding off on trying to load the wardrobe or your avatar until we have these issues resolved.

Posted by Scarsdale

03/1/14 9:24 am Leave Comment

Load this on 🆕 Kumos site

Kalahira 02/12/21 8:49 pm

This is a current issue for me. I'm trying to create my first avatar but every time I try to do hair, the page blanks out and won't reload.

RhysKilroy 06/10/15 11:47 pm

Is this why my human avatar keeps showing up nude and bald no matter how many times I save it?

dainty 03/6/14 9:47 pm

Is this issue what's making my wardrobe not load at all? :c I can't remove any items... Trying to remember not to try loading it, however. I just hope it's fixed really soon! It's been, what, five-six days now? u_u

lilgirlclown 03/2/14 2:02 pm

Has this issue been resolved yet? I'm not sure if I'm being affected by this issue or a new one... My HA shows up fine, but I am unable to load ANYTHING in my wardrobe. My saved avatars show up but I can't click on them, and I cant see any of the individual items I'm wearing, or anything else in my wardrobe. I also logged on the first time in a few years yesterday... but that (and the hungry pets at the resort issue that seems to be affecting everyone) is my only issue.... : )

hope all gets resolved...! : D

Diana 03/1/14 7:22 pm

My wardrobe hasn't loaded for a few years...that's why I spend my money elsewhere these days. I only check back to put stickers in a friends collection...

BLAZE 03/1/14 5:22 pm

Well... =/ This is disappointing. I hope it is fixed soon, thanks for the update.

MoosMutzel 03/1/14 1:35 pm

Some quest have reset the third time today...

Trendy 03/1/14 1:33 pm

Yay, all is fixed! Now bring on the new DP! :D

Beowulf 03/1/14 1:23 pm

I did not see the warning about loading the wardrobe, I hope all my items are safe. I love my clothe!

Raggy 03/1/14 1:11 pm

Im in England, I was on here about 7 hours ago, [its 6pm here now] and went to my wardrobe to change when I saw our virus's were fading, but I ended up naked, I hope this hasnt affected anything in my wardrobe.
Good luck fixing things :0) wasnt there a notice the other day saying the site would be down ?

Inknote 03/1/14 12:47 pm

NAKKIE TIME!

Paddy 03/1/14 12:26 pm

Thanks for the update :D

azazel 03/1/14 12:06 pm

It's actually rather silly to see what the site decided to let some people wear. XD

Tyhus 03/1/14 12:06 pm

I mean before the problems were announced and we were told not to load the wardrobe.

Tyhus 03/1/14 12:05 pm

I was wondering if we loaded the wardrobe before the problems will we lose items?

Jasper 03/1/14 11:56 am

And my heart finally leaves my throat. XD
After this issue is fixed, I'm writing down all the CW's I own.

caito 03/1/14 11:56 am

Oh dear. I hope it's resolved soon, otherwise I won't be able to do my Daily Item thing.

xoxo 03/1/14 11:51 am

I mean missing not safe.

xoxo 03/1/14 11:50 am

Ah that makes me so nervous that my items are safe. :o
Hope you are able to get this fixed soon.

Marx 03/1/14 11:49 am

this is a good opportunity to try and look stylish in old-ass clothes, i guess! hope this is figured out quickly.

~~Eye_468~~ 03/1/14 11:47 am

Everyone is naked :O This is Game of Thrones all over again!

Budgie 03/1/14 11:33 am

praising my vanishing cream

bandgeek452 03/1/14 11:29 am

Everyone's nakey!!

kristinicole80 03/1/14 11:28 am

Thanks for letting us know. Hope it is resolved soon. I would really like to change my HA.

Chronic 03/1/14 11:23 am

For now, the Subeta avatars have turned into a colony of nudists I guess.

Rue 03/1/14 10:51 am

lol public nudity.

I wish to be reunited with my missing items soon!

devils_flame666 03/1/14 10:32 am

Oh my. Naked and bald people everywhere. My kind of par-tay.

zomBambi 03/1/14 10:22 am

Thanks for the heads up n'all. I'm wondering the same thing that NewYork is, though. Granted, I haven't even managed to make it to stage 3 yet even though I became infected about a week ago. But even if I wanted a friend to buy from the shop for me, I can't tell them what to buy 'cause I can't see any of the wearables. xD;

Plewps 03/1/14 10:19 am

I was wondering why everyone was suddenly naked even the quest givers! XD

Crab 03/1/14 10:14 am

Thank you for the update! Really reassured to know the database still has a record of my items :)

PinkiePie 03/1/14 10:04 am

Thanks for all your hard work an dedication Subeta Team!

Yemagh 03/1/14 9:49 am

thanks guys for all the hard work and informing us.. i look like a puff of smoke with a random floating goat head XD

Sayonara_Baby 03/1/14 9:48 am

I am very tired of all the issues on this site. I will also be convinced that all items that were in my wardrobe are "safe" when they appear again. Since the March Collection is supposed to be released today its just a great time to have HA and Preview issues as well.

Gremlin 03/1/14 9:44 am

Thanks for the update!

Lyllytas 03/1/14 9:38 am

:3 thanks for the heads up and for keeping us in the loop!

Trees 03/1/14 9:33 am

Well since I don't like being seen naked, I've decided to be invisible for now.

Tanis 03/1/14 9:33 am

thanks so much for keeping us up to date with it :)

metronome 03/1/14 9:32 am

Ah, thank you - wish I had seen this as BEFORE I went into my wardrobe to see why I had no head....

lull 03/1/14 9:32 am

Thank you for keeping us informed :)

Pewy 03/1/14 9:32 am

Thanks for letting us know! <3

NeonDinosaur 03/1/14 9:31 am

thanks so much for making this clear! I was one of the first to discover it since I was in the middle of making a new HA. I was panicking thinking I got hacked or something. I appreciate the work being done to fix it

<3 u subeta team

Julie 03/1/14 9:30 am

OMG, I was freaking out before I read the news. Thanks for the heads up. I'm literally a blank slate.

Yelan 03/1/14 9:28 am

Thank you for clearing up that all our items are safe. :)

Morticia 03/1/14 9:27 am

Ahhhh.. so we are all going nudist for a while. Perfect ending for this event. -naughty grins-

Taurus 03/1/14 9:26 am

Thanks for the update!

omiai 03/1/14 9:26 am

ah! thanks for letting us know! i was getting worried!

(my avatar was sporting a bra and panties to show off her infection and harvested body...but panties and no bra just aint a good look XD )

Dracona 03/1/14 9:26 am

Thank you!

Mafia 03/1/14 9:26 am

Will being able to buy from Skitter's den be extended? I FINALLY got to stage 3 today but can't see any of the wearable items in the den to know if I would want to buy them or not and of course today is the last day x_x

Anasazi 03/1/14 9:26 am

nakie!!!!!!!!!

Ruby_754 03/1/14 9:26 am

Thank you for the heads-up! :)

TaintedTamer 03/1/14 9:25 am

Woooooo, naked party! :D

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