New Subscription Item: Gilded Double Frame

Gilded Double Frame
We've changed the special item for our Subscription Quester, Councilor, and Goddess plans. We will be changing this special item slot every month.

Note on the special item from the subscription plans: Based on your feedback, we've improved our special item system to ensure that you do not receive duplicate special items that have to be manually swapped out by staff! If the special item hasn't updated by the time your subscription renews, you will not get an item when it renews; instead, you will receive your item prize later when the new item is released. The rest of your subscription perks will go out on your renewal date, as usual. Enjoy!

Additional note: This update may not be perfectly retroactive, so if you do happen to receive a duplicate this month, please file a ticket: a User Administrator will swap your item out, and a Programmer will make sure it is not an issue for you again moving forward.
User Avatar: 744

Posted by SubetaTeam

LadyTamarwen

The frame is very nice. I hope the quality of these items continues to impress. Last month was a bit disappointing for a reward you await all month long. Apologies, but I didn't even know what to do with it, as I couldn't see ever using it.
0

Bison

Oh this is cute!!! I love it.
0

StarShadow

This is the 1st item I've seen that I really want. But can't renew my subscription for 3 more weeks. Darn.
0

peachling

It worked perfectly this time for me, thank you!
0

lull

@Skull & @Knives thank you ^_^
1

Bug

@Kaiyo Yes, you'll receive all the prizes right away on a new subscription. The only time you wouldn't get the special item with everything else is if the new item isn't out yet when your subscription renews. In that case, you'd get it when it comes out later, instead of getting a duplicate of an item you got before.

As for "why gift gold accounts", well - a lot of people do give them to friends, but you could also gift one to a stranger for any reason, like to say "thanks for the helpful forum post!", or even just as a random act of kindness.
2

LadyMeridius

Looking forward to the new item <3
0

Skull

@lull
September's item was Sapphire Adorned Barley.
Sapphire Adorned Barley
1

Knives

@lull
Sapphire Adorned Barley
1

lull

Can anyone tell me what Septembers subscription item was please?
0

That_One_Elf

Ohhh pretty~
I'm looking forward to for my subscription renew!
0

Reaper

@Bug
I love the change to how the subscription item is awarded. I saw the note on my renewal earlier today and then got a new event once the item had gone live and the script awarded mine to me! I am really glad y'all worked out a way to get this out without us having to file tickets monthly ♥️
1

PiinkSparkles

@Solsticesprite thank you
0

Solsticesprite

@PiinkSparkles the question nobody is answering is that the goody you get from subscribing is rarity 125 Cash Shop. In the blue box on the Fragmentizer page, rarity 125 is NOT INCLUDED in the rarities of the things that it will destroy.

You're good.
2

Kaiyo

If I sign up for a plan will I get the item upon purchasing? I still have months left on my GA I believe.
Another thing, why gift people gold accounts? I don't have friends and would rather use it for myself or get extra credits lol.
0

Nova

Oooo.. that's so beautiful. It might be my favorite one yet.
0

Bug

@PiinkSparkles You will get it when your subscription renews.

@Skull Hm... You'll get whichever item is active at the time when your subscription starts or renews. It is not technically "late" since you will receive this item during the month that it's active, just towards the tail end. I get what you mean though.
0

Avel

Just got it. Thanks! :)
0

Rumi

The system worked perfectly for me this time. Got the event, got the item. Thanks!
0

Ariko

@PiinkSparkles you get the special item when your subscription renews - if it renewed earlier today and you didn't get it, file a ticket, admin will take care of it :) otherwise just wait until your renewal date!
0

Skull

I just signed up for Councilor two days ago (10/10/20).Will I be getting this, and all the special items a month late?
0

PiinkSparkles

@Bug still confused as to when we are getting it??
0

Bug

Sorry everyone, we are all doing a bit poorly today and there was some confusion on our end. I read over the news post and it somehow didn't register that it was inaccurate until after it was posted :sob:

I've just edited the news post with the correct information, so please give it a second read, and ping me if you need any further clarification. This change was made specifically to address the issue with people getting duplicates and having to write tickets every month. See this Site Feedback topic for a bit of context :)
3

Sneaky

Never mind, looks like I'll be getting it tomorrow after all.
0

PiinkSparkles

i don't want to accidentally frag it that's what i'm doing now is fragging
0

Sneaky

9h, you still released it today after all? Thanks. And it fits in with the monthly theme too. Looking forward to getting it tomorrow. Or tonight. Are we supposed to get an alert about receiving the item?
0

Dill

Sit tight, the News post will be edited for clarity in a moment. Sorry for the confusion!
1

Bug

Hey all, the information in this news post is a bit inaccurate. We're working on editing it now, sorry about that.
1

Kellijuana

OMG lol this is hilarious as I just cancelled my councilor membership the other day so that I could reup earlier in the month because I'm too impatient to wait my turn. XD *dying*
0

PiinkSparkles

@Dill when? i haven't received it
0

Dill

It goes out automatically and will appear in your inventory.
2

Galaxia

@PiinkSparkles

I got an event when one was placed in my inventory a few minutes after this announcement, so I suspect they're running a script to send it out.
1

PiinkSparkles

so how do we get it?
0

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