Trees!
Good news, everyone! The Luminaire Trees have opened and you are now able to retrieve your gifts.
If you've been keeping up with our updates, you'll know we hit a few snags along the way, but we're pleased to say that everything has been restored, including the names of the users who gave the recovered gifts.
If you received stocking events and gifts and still have not deleted all of the items from the 25th, please make sure to delete any duplicates that you receive! If you're unsure about what items you received that you might have used originally, and have not already filed a ticket, please do so now and we'll help you sort it out.
Posted by 
SubetaTeam
DimDim
thank you soo much for the amazing luminaire gift, i am very happy with them. the time to wait was ok if i see what nice item i got :) and also thank you for the update always and the work you have done for us
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Raggy
Thank you for all your hard work, it must have been a nightmare to sort out. Ive not even opened my tree yet, but just want to say thank for the gifts.
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Jasper
So you allow us to open trees but reduce our inventories back to 100-250 again? "Makes sense." e_e
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Pockets
I wasn't able to be around much over luminaire and only caught the end of the issues you guys were having, but wanted to say thank you for working so hard over the holiday period. Great result! The Melody items are gorgeous and sweeten the fact that I missed out on so much over the past month or so... <3
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Pockets
I wasn't able to be around much over luminaire and only caught the end of the issues you guys were having, but wanted to say thank you for working so hard over the holiday period. Great result! The Melody items are gorgeous and sweeten the fact that I missed out on so much over the past month or so... <3
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WhiteRabbit
Great job getting this all fixed. I was so excited to finally see my gifts :) Thank you all who gave me gifts and thank you subeta team for all of your hard work getting this sorted out. This was my first Lumi and it was so much fun! I hope everyone here had a great Lumi :D
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arixen
Great job getting all this fixed. All the hard work done by grelca and the whole Subeta team during their holidays (and all year long) is much appreciated. It took great dedication to find the lost giver data. Happy for everyone that trees are out and Subeta is back to normal.
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Strength
I was gone for most of the day, so this was an awesome thing to come back home to! I'm so happy to finally see what's been under my tree and I love eveeerything. Thanks for the extra gifts, too!
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Cream
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frederick
I got a bunch of sweaters and coats. People seem concerned about my avatar standing out in the snow with only a short sleeve shirt on!
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DreamsInPink
Just wondering, was there a glitch with CWs in the trees? Like, people not getting them?? Please ping me if you know!
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Kraze
Wonderful! I got so many things o:
It's only my first lumi. Thank you, everyone and Subeta team.
It's only my first lumi. Thank you, everyone and Subeta team.
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Fray
I'm so happy with what I got ahaha worth the wait! Thank you for getting everything resolved! :D
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Julie
Wow great news. Thanks Keith and staff for your hard and diligent work on this issue. We members truly appreciate your valiant efforts.
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Gerommey
But really, thank you so much for fixing the tree problem, even if it meant us waiting for almost two weeks. I got so lucky this year!
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wwixards
question: should we delete the double melody items? as in if we managed to see melody one of the days where there were site issues but she sent the gift under the trees as if we hadnt.
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FCoD
Thanks staff and a bug heartfelt thank you to everyone kind enough to put a gift under my tree. *big hugs*
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AmberCordyceps_sapiens
Yaay! All the wait makes it that much more exiting that I can finally see what my presents are.
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Cresenta
THANK YOU SO MUCH! <3 <3 <3
And can I just say that I'm IN LOVE with the sunset dragon items?!?!? *_*
And can I just say that I'm IN LOVE with the sunset dragon items?!?!? *_*
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Dice
Woo hoo! You did it! I'm so glad there were no more set backs and everything seems to be working this time. Thanks to staff for all their hard work, and a pre-emptive thank you to everyone who gifted me (I'll open my gifts tomorrow when I'm not on a tablet).
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theladywrath
Oh my goodness, I am so spoiled xD I have amazing friends!!
Thank you Staff for getting this up today!
Thank you Staff for getting this up today!
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odduckOasis
My question is, where do you go to see the gifts you've given? Like, where is the link for that? I can't seem to find it anywhere...
But thanks! I too hoped they would open today. Very cool and glad it all was fixed. Good job guys!
But thanks! I too hoped they would open today. Very cool and glad it all was fixed. Good job guys!
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Ink
Yay for fixing things! Is anyone else having the page load completely blank though? I got all my items but I really want to know who sent them..
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Hamda
Thank you so much for all your hard work, we know we complained none stop about the trees but you stuck with it and came through for us, and threw in some lovely art to boot :D
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ecks
Yay trees!
...mine exploded and destroyed my inventory. Again. Lucky quick stock and the vault didn't completely break this time.
Next year's tree theme is totally gonna be "bad gateway".
...mine exploded and destroyed my inventory. Again. Lucky quick stock and the vault didn't completely break this time.
Next year's tree theme is totally gonna be "bad gateway".
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Lanara
Yay, thank you! :-)
Is there somewhere where I can see my gifts? Collecting them worked but the server timed out on me I got 504 error instead of who had gifted me... :-(
Is there somewhere where I can see my gifts? Collecting them worked but the server timed out on me I got 504 error instead of who had gifted me... :-(
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Stiles
I do want to know that if I was able to receive a couple of these prizes from Melody on the day she released them (I was able to click on the link and receive) do I need to delete them from what's under my tree? Because IK you said a couple things would be "extra" so not sure what that entails. I'll delete if I need to, just wondering?
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Confection
Great job staff :) congrats on all the triumphs you had in the face of this difficult problem. I hope you all can rest easy now!
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Ciannwn
I was able to visit Melody every day so now have duplicates of the ones added to the tree gifts.
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Song_745
Yessss, thank you! <3 Great work getting everything restored, and thank you so much for the extras! I'm thrilled with the dragon stuff! <3
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Thelma
Thank you Grelca for getting everything fixed up, you're a miracle worker!
To the rest of the Subeta staff, thank you all very much for the kind gifts under our trees, thanks for putting up with all our bitching and thanks for having a site we can come on to to waste away our lives! :heart:
To the rest of the Subeta staff, thank you all very much for the kind gifts under our trees, thanks for putting up with all our bitching and thanks for having a site we can come on to to waste away our lives! :heart:
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Nezha-Veles
I hope the donation corner will reopen soon. I had planned a holiday giveaway that's been waiting. :)
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cryptozoology
Hooray 8D thank you so much for all the extra work you guys had to do for this~ it was worth the wait!
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Yuzu
LOUD SCREAMING YES THANK YOU GUYS
I'm going to have to send out some thank you gifts.... *loud staring at the people who bombed me with excellent stuff*
I'm going to have to send out some thank you gifts.... *loud staring at the people who bombed me with excellent stuff*
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Alexy
Ow, the Lumi board is already closed? Do we brag and thanks for the gifts at the Gift Bragging boards?
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Maniac
it's funny because i was so sad about trees not opening but now looking at the gifts i got and realizing i was screwed over multiple times by people from gift threads i feel like it wasn't worth the wait lmao. good job either way, staff. the melody items are very appreciated!
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Snuggle
Oh hooray! It's the first week of winter quarter and things have been a little bit dull. This was a wonderful way to perk up my week. I appreciate all of the hard work that was done to make this happen. Now it's my turn for a bit of work. I have quite the list of thank you's to send out. Hehe. c:
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Laurey
I love the new Melody items included in the trees, they're very nice! That dragon hide is cool :)
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mallory
WOOHOO! Thank you @grelca for all your hard work!
I got freakin' spoiled. :'D I have the best friendos.
I got freakin' spoiled. :'D I have the best friendos.
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Magi
What about the stuff I got from the Advent (e.g. the bunny puppet) no problems before the site went down and got again from Melody?
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Daymare
Woo hoo! Thank you staff, and especially grelca, for working on this so tirelessly! I had faith in you guys! You're all amazing! :D (Now make sure you get some well-deserved rest!)
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Stiles
Wow good job everyone, wasn't seriously expecting these until at least tomorrow <3 And now the site will crash possibly because everyone logging in at once LOL
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