Clarification on Free Shop + Lag
We fixed the original problem of the Free Shop yesterday, where the database wasn’t clearing out items that had already been grabbed so there were thousands of rows of phantom items clogging up the DB.
This early morning, however, was a different issue! There weren’t enough users to grab items out of the shop so the shop just kept adding more without eventually clearing like other restocking shops. I cleared out well over 6,000 items when I was able to get on today! We’re working on a solution for this today so it doesn’t happen again tonight.
I know how frustrating this is for y’all, and we’re working as quickly as possible to fix these issues so everyone can enjoy grabbing a cool item or two.
Posted by Amber
just2b
thanks for the update, still having "already purchased" comment any time I try. just trying to grin and bear it.
0
StarShadow
Gotten a few valuable items but so far ones I already had. Still looking for the swimming rat. ;)
0
Amber
:) That's beceause items ran out of the pool. That will happen now and again throughout the week, but we'll get the pool filled up again asap.
5
-HyperBlossom-
I think the free shop is broke again, but no new items are there even when they have restock
0
Diana_Marie
Can I please get some non-main shop items? As much as I love the free shop it's so frustrating to wait for it to restock to just get a normal shop item.
0
Beren
looks like yesterday, there are bunches of items in and buying out does not work fast enough (Just throwing in)
I love it, since I can get a item every time my CD is away...
I love it, since I can get a item every time my CD is away...
0
Mabon
I hereby do solemnly swear to do my best to help clear as many items as possible tonight :D I know I know what a hero
(Seriously though, thank you for all you do)
(Seriously though, thank you for all you do)
5
FCoD
Thanks for this staff. I've gotten some WL items out of it and everything else is just a bonus! :)
0
SongSparra
As I said in the other Free Shop topic, it's all good and a little disruption is OK (PITA for you I realise) I mean hell this is FREE! Grateful for what ever and when ever I get something and again I say... BEST.FREE.SHOP.EVER!!!
7
Muerte
I cannot believe you cleared all those items and didn't think to just give them all to me.
This is, frankly, reverse sexist.
This is, frankly, reverse sexist.
12
BoaConstrictor
"There are no items stocked :("
Just like I said: empty or slow restocks in the afternoon/evening, not accessible in the morning.
Just like I said: empty or slow restocks in the afternoon/evening, not accessible in the morning.
5
Galadriel
Thank you so much! Ngl, the lag can reeeeally frustrating, but having you communicate what’s going on makes it much more understandable on our end. I think everyone would be a lot more understanding about site issues if you kept up this communication about everything!
Thanks for the Free Shop, even with the lag. I haven’t nabbed a ton of nice items, but I’m super grateful for the ones I have gotten.
Thanks for the Free Shop, even with the lag. I haven’t nabbed a ton of nice items, but I’m super grateful for the ones I have gotten.
6
LilyValentine
I should've known something was wrong when I was actually able to grab stuff from the Free Shop! Can't remember the last time that happened.
1
Reaper
Not nearly as frustrating or irritating as *still* not having the csc + GA membership renewal cleared up 4 days after y'all took my money and also *still* not having the "supervisor" staff member it was reassigned to not even reply.
I just love giving y'all $20 for 0 CSC. But it's all good because the free shop got hand cleared again -_0_-
I just love giving y'all $20 for 0 CSC. But it's all good because the free shop got hand cleared again -_0_-
9
PiinkSparkles
if it wasn't taking out the items that were taken why did it say no items in the shop most of the time?
1
chookie
thanks for the info, good luck fixing the issues :heart:
and lag and errors aside, thank you for opening the shop!
and lag and errors aside, thank you for opening the shop!
1
Hamda
Sounds frustrating. You can dump all 6000 items into my inventory if you like. I don't mind >:-)
5
Stiles
There's a chance to grab great items you might not otherwise get a chance to own (including collection & cash) so some lag imo and having to refresh a while, is worth it, it's FREE.
8
Johnny_673
orz I hope this isn't causing massive levels of stress to you guys
-shakes fist at database-
-shakes fist at database-
1
Chocolate
Thanks for the update.
That being said, I just watched a restock sell out within 30 seconds. Just seems like there should be a happy medium between having items in stock, and crashing the site completely.
That being said, I just watched a restock sell out within 30 seconds. Just seems like there should be a happy medium between having items in stock, and crashing the site completely.
8
HallowsEve
I have no idea how people are getting multiple cash shop/collection etc of items. I just keep getting 10k and under stuff xD My luck is horrid apparently!
Thank you for the updates and for all the staff does to at least make an attempt to fix the broken parts of the site! I'm sure it's more frustrating on your guys' part.
Thank you for the updates and for all the staff does to at least make an attempt to fix the broken parts of the site! I'm sure it's more frustrating on your guys' part.
11
ibook
You all do such a good job, there are glitches that are bound to happen - as with anything. c: Thank you for the opportunity for some free items and for continuing to put up with the glitches (and negative people) so that we can enjoy this site.
2
Immortelle
With all due respect... I've been a long time member and I simply don't understand how it's possible that in all these years these things keep happening over and over and over again. It's like a hellish cycle which keeps repeating. I know you're doing your best, but since there are still such big issues with things like that, maybe something else should be done? :( It sucks immensely to see the same or similar issues over and over again.
13
Andrea
I'm a little sad there wasn't over 9,000 items overnight |D!!
Glad to hear the problem & y'all working on it. Also A+ for communication, much appreciated!
Glad to hear the problem & y'all working on it. Also A+ for communication, much appreciated!
2
Amber
It restocks like any other restocking shop, @MerlinPendragon. There will be more items soon! :)
1
Alkuna
Thank you for ALL your hard work. I remember hiccups and headaches in the past years, including a week long broken site. You've all worked so hard to fix the site and keep everyone updated on your progress.Keep up the amazing work, but don't burn yourselves out or stress yourselves so much that your health suffers! We can wait. :)
4
Morgenstern
I keep getting application errors when i go to the shop most of the time. I have a feeling that's why there was a huge supply in the shop
4