Clarification on Free Shop + Lag

Just some clarification on the lag and free shop:

We fixed the original problem of the Free Shop yesterday, where the database wasn’t clearing out items that had already been grabbed so there were thousands of rows of phantom items clogging up the DB.

This early morning, however, was a different issue! There weren’t enough users to grab items out of the shop so the shop just kept adding more without eventually clearing like other restocking shops. I cleared out well over 6,000 items when I was able to get on today! We’re working on a solution for this today so it doesn’t happen again tonight.

I know how frustrating this is for y’all, and we’re working as quickly as possible to fix these issues so everyone can enjoy grabbing a cool item or two.

Posted by Amber

01/27/20 10:29 am Leave Comment

Ran 01/27/20 10:55 am

Thank you for your hard work!

Ran 01/27/20 10:55 am

Thank you for your hard work!

Stiles 01/27/20 10:54 am

There's a chance to grab great items you might not otherwise get a chance to own (including collection & cash) so some lag imo and having to refresh a while, is worth it, it's FREE.

~~Johnny_673~~ 01/27/20 10:52 am

orz I hope this isn't causing massive levels of stress to you guys
-shakes fist at database-

Cheshire 01/27/20 10:49 am

Thank you for your continuous and tireless maintenance ♥

Stakely 01/27/20 10:49 am

you can send those cleared 6k item to my inventory and vault. that should help

(:<

Chocolate 01/27/20 10:48 am

Thanks for the update.

That being said, I just watched a restock sell out within 30 seconds. Just seems like there should be a happy medium between having items in stock, and crashing the site completely.

HallowsEve 01/27/20 10:48 am

I have no idea how people are getting multiple cash shop/collection etc of items. I just keep getting 10k and under stuff xD My luck is horrid apparently!

Thank you for the updates and for all the staff does to at least make an attempt to fix the broken parts of the site! I'm sure it's more frustrating on your guys' part.

ibook 01/27/20 10:45 am

You all do such a good job, there are glitches that are bound to happen - as with anything. c: Thank you for the opportunity for some free items and for continuing to put up with the glitches (and negative people) so that we can enjoy this site.

Immortelle 01/27/20 10:44 am

With all due respect... I've been a long time member and I simply don't understand how it's possible that in all these years these things keep happening over and over and over again. It's like a hellish cycle which keeps repeating. I know you're doing your best, but since there are still such big issues with things like that, maybe something else should be done? :( It sucks immensely to see the same or similar issues over and over again.

Targaryen 01/27/20 10:43 am

Amber Thank you!

mollykmooney 01/27/20 10:41 am

Thanks! :heart:

Foolkillersfancy 01/27/20 10:41 am

@Amber
Thanks, love. <3

Mayumi 01/27/20 10:39 am

thank you so much for your hard work and free items

pumpkins 01/27/20 10:39 am

Appreciate the transparency ♥️

Synth 01/27/20 10:38 am

Thanks for the free stuff, hard work and communication! :)

ChatLunatique 01/27/20 10:37 am

Always grateful for a few freebies, regardless! :)

Rick 01/27/20 10:36 am

Thanks for uptade Amber!! Really appreciate :3 <3

Amber STAFF 01/27/20 10:36 am

@Andrea Oh, the night before there were a good 10,000 rows of phantom items (ones that had already been grabbed) + actual items in there. So many things to delete!

Thespian 01/27/20 10:35 am

thank you for the update and all the hard work! ' v '

Andrea 01/27/20 10:34 am

I'm a little sad there wasn't over 9,000 items overnight |D!!

Glad to hear the problem & y'all working on it. Also A+ for communication, much appreciated!

Amber STAFF 01/27/20 10:34 am

It restocks like any other restocking shop, @MerlinPendragon. There will be more items soon! :)

turbid 01/27/20 10:34 am

Appreciate the updates :)

MerlinPendragon 01/27/20 10:33 am

6k cleared and now there's nothing. sighs. Hope you have it all fixed soon.

Alkuna 01/27/20 10:33 am

Thank you for ALL your hard work. I remember hiccups and headaches in the past years, including a week long broken site. You've all worked so hard to fix the site and keep everyone updated on your progress.Keep up the amazing work, but don't burn yourselves out or stress yourselves so much that your health suffers! We can wait. :)

bocephous 01/27/20 10:33 am

Thank you!

Colorful 01/27/20 10:32 am

Thank you, Amber!!
<3

Idiot 01/27/20 10:32 am

Thanks for letting us know what happened!

Emma 01/27/20 10:32 am

Thanks so much for the update! :heart: :heart:

Georgie 01/27/20 10:32 am

You could always cut the wait time during the night :D

Nekomata 01/27/20 10:31 am

Thank you for your hard work and keeping us updated!
♥♪

Morgenstern 01/27/20 10:31 am

I keep getting application errors when i go to the shop most of the time. I have a feeling that's why there was a huge supply in the shop

MsBehavin 01/27/20 10:31 am

Thanks Amber for the update

Marcus 01/27/20 10:31 am

Thank you for the update!

Disasters 01/27/20 10:31 am

Thank you for the update <3

Senti 01/27/20 10:30 am

Thank you!!!

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