Subscriptions

1 Month Gold Account Medal
We are aware that Subscriptions are acting up again. Unfortunately, we are seeing over 10,000 fraud attempts per day coming from Subeta. This is obviously problematic for many reasons, and our processor has suspended Subscription activity again as a result. This means:

  1. No subscriptions will process, and
  2. We will likely see the ones that were supposed to process clear out like last time.


We have instituted a CAPTCHA in an attempt to stymy the fraud attempts to some degree. We are also working with our vendors to figure out more details about what's happening and how we can stop it.

Thank you for your patience as we navigate this hurdle. <3
User Avatar: 744

Posted by SubetaTeam

Load this on Kumos site
Eivor
That sounds like a bot/script problem, as someone else said, but I fail to see how that's a Subeta problem when it's clearly on the processor's side.
METROID
10,000? And for what? What is someone’s problem? We’re a small pet site and don’t do anything. Why can’t freaks leave us alone
LaraAnita
10k??? That's actually insane :O
FyreNWater
BOY HOWDY that sounds like a bot/script situation. Best of luck making that go away.
Skolletta
Ouch, poor Subeta staff. D: Hope you can get it cleared up soon!
Dill STAFF
Your payment information is safe, so no need to worry about that! As for what exactly is going on, well, that's what we're working with the vendors on, trying to figure it all out.
L0stS0ul
@Laurey Probably not genuine users, but bots trying to get through.
Pretzels
Oh, that's too bad some are like that, I don't understand dishonesty, people attempting to take what isn't theirs. Thank you for letting us know, and working on things to keep our information safe!
Lovespell
10,000?!?!
BoaConstrictor
Does this only affect Braintree payments?
My subscription went through without problems... I'm glad it is, because all CSC buying links now lead to the Kumos site (also the Avatar Borders) and I cannot use any, because Kumos (whatever has been done with it after the composting game) now no longer works on my browser.
Is our loyalty credit carrying over to the next card?
Gastrodon
Is the information of the users paying for subscriptions secure? Hang in there staff!
Dot
That sounds actually alarming. Hang in there to whoever's on that issue!
PetraKore
Wow, how frustrating for everyone involved! I can definitely be patient while it gets sorted!
_blackwolf_2009_
Oh, wow that is insane. Hopefully you can clear it up!
youngexplorer
What do you mean by "fraud attempts"?
theentirelegend
🫤🫤 That sounds so frustrating to deal with... thank you for the transparency and for all the work you're doing to try and sort it out!! Here's hoping it gets better soon! 🤞🏻🤞🏻
Hexadecimate
Probably just bots who scrape the internet for users of major funds transfer sites to scam. :-/
Laurey
Are there even 10,000 people who still use this site? Subeta is a pretty small player-base compared to other sites, as far as I'm aware, so it seems odd for fraud attempts to be that high. Unless this is some kind of targeted thing like the page loading something that was mentioned a while back.
StarShadow
Wow, I'm glad my sub went through 3 days ago. Hope things get worked out.
Someone
Not as worried about the subscription as I am my dwindling CSC xD sorry y’all are having these issues and hope it can be resolved soon.
Faune
Oh my gosh. Ugh. Thank you guys for fighting so hard for Subeta. It's truly appreciated.
Sellbot
Holy moly, at least they're only attempts? Best of luck figuring stuff out
Oreo
Omg, that sounds really serious. o_o i’m glad you guys are investigating! Hopefully everything can be resolved soon.
mournful
what does fraud attempt means? :0 that sounds... awful

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