Cash Shop: Stripe
Keith
Load this on 🆕 Kumos site
IkaroI've been waiting for about 27 and a half hours...
That's awesome @Sahi I'm still waiting....been about 8 hours now. :( I hope I get my credits soon. I have stuff to buy. :)
Just want to say a thanks to the staff for dealing most effectively with my ticket, and putting an extra 500 csc in my account for the wait of over 12 hours.
This site has fantastic customer service as always.
This site has fantastic customer service as always.
I've been waiting about 6 hours now. Should I go ahead and submit a ticket as well?
I just got a reply from my first ticket. I don't think I should make another???
My ticket was answered :0) Make sure you put the Cardholders name you used in your ticket. I forgot to do that just copied the other info. If you did not they will ask for it.
I really appreciate and was not expecting the bonus for my patience. Thank you Subeta! Often reminded why I love this site :D
I really appreciate and was not expecting the bonus for my patience. Thank you Subeta! Often reminded why I love this site :D
Thanks for posting yourself there are some glitches with new method
MarchOnOffTipical. So glad I waited. Thinking to wait some more...
Ooh nevermind, it literally just came through :)
How long should we be waiting for the credits to appear? :)
I didn't use Stripe last night, but I used Paypal and I still haven't received my credits, but I sent in a ticket already.
I hope mine gets resolved as well.
I hope mine gets resolved as well.
Should we still be making a ticket if we ordered this morning and not last night? or give it some more time?
Made one just before this showed up. Hopefully things can get fixed a bit easier this way. :)
Thank goodness. Still waiting for my ticket to be picked up. :(
Thank you for addressing, Keith!
Littletwinstars: It would likely be best to respond to your current ticket, or else you'll have multiple UAs assigned to your one problem. :)
Littletwinstars: It would likely be best to respond to your current ticket, or else you'll have multiple UAs assigned to your one problem. :)
If you've already made a ticket just wait for a reply to that one :D The UAs now have a procedure for dealing with this issue and should answer them much quicker now :D
And if we've already made a ticket, should we make a new one or reply to that?