Images :(
Hey everyone - we're aware that some images around the site aren't loading again. We're working on getting them back to working as soon as possible.
After the last time this happened we were given guarantees that our account wouldn't be unfairly suspended again (which it has been) based on bogus / trolling reports. Now that it has been, we're going to start the search on new providers.
The difficulty is that this bucket is where we've put every Subeta image (artist uploads, avatars, avatar wearable images, item images, all of it!) and it's very scary to move those around, but it's clear we've got to do it. I'll provide some updates on this soon (we have options, they're all just a little more expensive than amazon) after we've got the images working again.
I'm really sorry and understand frustrations around this. We've seen this issue get resolved in ~24 hours in the past.
After the last time this happened we were given guarantees that our account wouldn't be unfairly suspended again (which it has been) based on bogus / trolling reports. Now that it has been, we're going to start the search on new providers.
The difficulty is that this bucket is where we've put every Subeta image (artist uploads, avatars, avatar wearable images, item images, all of it!) and it's very scary to move those around, but it's clear we've got to do it. I'll provide some updates on this soon (we have options, they're all just a little more expensive than amazon) after we've got the images working again.
I'm really sorry and understand frustrations around this. We've seen this issue get resolved in ~24 hours in the past.
Posted by Keith
FaerieQueen
Thank you for the update. A better service is definitely needed. Good luck with the search.
I think it's a good decision to move providers because the current one doesn't seem to be very reliable. Not sure if there are better ones out there, but I very much hope so.
You can do it Keith/and everyone else involved!
You can do it Keith/and everyone else involved!
Ah, Amazon eh? say no more. Those chuckleheads don't give a damn about anyone but making money.
As scary as it is, I'm all for moving providers cause this is absolute crap service from the current people.
Keith
STAFF
I said this in the post I made about it last time, but we spend ~$50 a month on our image hosting on Amazon AWS, and it's the last thing that we've got there. Moving it is complicated (gigabytes!) and after some assurances last time that we'd have a flag that would prevent this, it didn't seem worth the time and effort to move all of those images.
Unfortunately, now we've got to do it :(
Unfortunately, now we've got to do it :(