Today's downtime was caused by corruption in the MySQL Database. Only the user database was affected, and accounts of users accessing the site at the time of the corrupted database were lost. A backup from approximately two weeks ago was re-applied to the user database.
The following settings from the last two weeks were reverted (only if your account was deleted!)
Anything else (items, pets, etc) are safe and still as they were before the site went down.
If you activated a gold account in the last two weeks, please smail one of the User Admins (Go to the Staff page to find a user admin) and it will be re-activated.
Unfortunately any account that was deleted, and is newer than two weeks old was unable to be re-created. You are more than welcome to recreate your account. After doing so, mail a Admin (go to the Staff page) the name of your pets of your previous account (you may be asked to verify other key details) and they can be tranfered, along with your items.
Again, we are as upset as you are that this had to happen on Christmas, but we hope to reveal an exciting new feature sometime before the end of the month to make up for it!
As always, thank you for playing subeta. There wouldn't be a subeta without the dedicated users.
♥️
Keith & the Subeta Staff
The following settings from the last two weeks were reverted (only if your account was deleted!)
- Password
- Username Changes
- Profile Layout
- sP (onhand & vault)
- Basic Settings
- Account Type (ie: gold account)
Anything else (items, pets, etc) are safe and still as they were before the site went down.
If you activated a gold account in the last two weeks, please smail one of the User Admins (Go to the Staff page to find a user admin) and it will be re-activated.
Unfortunately any account that was deleted, and is newer than two weeks old was unable to be re-created. You are more than welcome to recreate your account. After doing so, mail a Admin (go to the Staff page) the name of your pets of your previous account (you may be asked to verify other key details) and they can be tranfered, along with your items.
Again, we are as upset as you are that this had to happen on Christmas, but we hope to reveal an exciting new feature sometime before the end of the month to make up for it!
As always, thank you for playing subeta. There wouldn't be a subeta without the dedicated users.
♥️
Keith & the Subeta Staff
Posted by 
Keith
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Oooo, that's terrible.... good thing I didn't log on on christmas. xD
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Subeta is a wonderful site. Thank you for all that you do. Happy Holidays!
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This is a wonderful site. Thank you for all that you do. Happy Holidays!
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bmg
That was an amazing giveaway. I missed most of the good stuff (went to bed when it was all Advent) but I'm not complaining. Well, okay, I admit I've been poking the Monkey's all morning, but only because Monkey's are fun to poke.<br />
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lull
so glad everythings sorted and back I was really worried 'cos I was online when it went down but everything looks ok <img src=/images/smilies/6398_emoticon_happy_sweatdrop.gif border=0> *hugs pet-ies* thank you Kieth and the subeta team
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Naija
<img src=/images/smilies/6398_emoticon_happy.gif border=0> I'm glad the site is back, and I'm glad I was able to take part in the Giveaway! Thanks SubetaTeam. <img src=/images/smilies/6398_emoticon_smile.gif border=0>
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Luckymax
Excellent work you guys. I've been so busy spring cleaning and clearing out I had no idea all this was going on! <br />
<br />
Thanks so much for all your hard work <img src=/images/smilies/6398_emoticon_smile.gif border=0>
<br />
Thanks so much for all your hard work <img src=/images/smilies/6398_emoticon_smile.gif border=0>
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Silvermare22
Big pat on the back to Keith and his staff for getting the sight back togeather again. I don't imagian that was how you wanted to spend your Christmas day.. Hope you all have a happer New Years..
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Awh, thanks for working so hard on a Christmas day!
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Synbar
Thanks for all the hard work on Christmas, and for the giveaway. We appreciate it all! *hugs* to Keith and staff!!
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I'm so happy to see subeta back online! <img src=/images/smilies/6398_emoticon_smile.gif border=0><br />
but did any one elses quests wiz/sag/etc. not reset?? is that part of the same thing? <img src=/images/smilies/6398_emoticon_sweatdrop.gif border=0><br />
<br />
Instead of getting 30 new quest for dec 26th I only have whats left from dec 25th... (its like losing a day of quests).
but did any one elses quests wiz/sag/etc. not reset?? is that part of the same thing? <img src=/images/smilies/6398_emoticon_sweatdrop.gif border=0><br />
<br />
Instead of getting 30 new quest for dec 26th I only have whats left from dec 25th... (its like losing a day of quests).
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zetina
I'm so glad subeta is back! ^^ I was afraid that my account and all my hard earned pets would be gone, but phew... Looking forward to the feature <img src=/images/smilies/6398_emoticon_wink.gif border=0>
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PhoenixRose
; I meant to say I recieved duplicate advents too. And that's what I did. Why did that happen? <img src=/images/smilies/6398_emoticon_dead.gif border=0> -doesn't usually comment or anything, gomen-
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PhoenixRose
<i> So I deleted them and donated the 1000 sp. <img src=/images/smilies/6398_emoticon_dead.gif border=0> It was the only thing I could think of doing, especially since that's what's recommended for trivia when they double.</i>
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Remember subeta team, all your members support you because you are a great team that can do anything. Now go enjoy your Christmas and have a happy holiday!! Hugs!
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Thank you for everything!<br />
<br />
<br />
For some reason I recieved duplicates due to the maintence of the advent prizes (Christmas Tree Alarm Clock and Festive Star Lamp and 1000 sPs).<br />
<br />
WHO DO I RETURN THESE TO? ANYONE KNOW?
<br />
<br />
For some reason I recieved duplicates due to the maintence of the advent prizes (Christmas Tree Alarm Clock and Festive Star Lamp and 1000 sPs).<br />
<br />
WHO DO I RETURN THESE TO? ANYONE KNOW?
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Corvinus
You guys are dedicated. <img src=/images/smilies/6398_emoticon_grin.gif border=0> Great work.
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WhiteDragoness
thank you subeta, your dedicated staff, and really hot owner, make this the best petsite in the world! i love you guys, <img src=/images/smilies/6398_emoticon_heart.gif border=0>'s to you all and merry christmas <img src=/images/smilies/6398_emoticon_happy.gif border=0>
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bmg
First, I'm another one who's impressed with y'all's dedication, to work on this all day on Christmas is going above and beyond. My account seems to be exactly as I left it this morning--I guess since I wasn't actually actively online at the time, I managed to avoid problems.
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I gotta say, I am incredibly impressed at the dedication of the Subeta Team. Working through Christmas to save the accounts... you guys are awesome. Happy Holidays!
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Rayquaza
My account seems okay. I haven't done much of anything the past few weeks. Thanks for working so hard just for us! XD Mery Christmas!
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Rayquaza
My account seems okay. I haven't done much of anything the past few weeks. Thanks for working so hard just for us! XD Mery Christmas!
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Thank you for all your hard work, especially at xmas time! Im stoked subeta is back online <img src=/images/smilies/6398_emoticon_smile.gif border=0>
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So happy to see Subeta back online.<br />
<br />
So sad to see you all working diligently especially if you have a tummy full of turkey (like me) ..... it makes you sleepy apparently.<br />
<br />
Merry Xmas to Keith and the Team. A round of Red Bull for all <img src=/images/smilies/6398_emoticon_grin.gif border=0>
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So sad to see you all working diligently especially if you have a tummy full of turkey (like me) ..... it makes you sleepy apparently.<br />
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Merry Xmas to Keith and the Team. A round of Red Bull for all <img src=/images/smilies/6398_emoticon_grin.gif border=0>
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calvinorion
My account was one that was deleted. I lost around 18 million in onhand sP BUT because that sP in my vault was reset as well, I gained about the same amount there. So I pretty much broke even. Amazing, I thought I was going to lose everything. Thank you to all the staff who worked so hard to make things right. I'm sure it's not how you wanted to spend christmas day but I really appreciate it. <img src=/images/smilies/6398_emoticon_smile.gif border=0>
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Cass
Thank you so much for getting the site back. ^__^ Losing some sP isn't so bad, considering that we could have lost a lot more. o__o;; -clings to her pets/items- I'm just glad the site is back. XD Even if I wasn't around most of the day anyway. <img src=/images/smilies/6398_emoticon_heart.gif border=0><br />
Thanks for all your hard work, I know you guys didn't want to spend Christmas fixing this any more than anyone else wanted to have the site down for the holiday. ^^;;
Thanks for all your hard work, I know you guys didn't want to spend Christmas fixing this any more than anyone else wanted to have the site down for the holiday. ^^;;
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Givaway!! Yay, kawii, thanks for getting subeta back up! <img src=/images/smilies/6398_emoticon_smile.gif border=0>
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Ophelia_886
It would take a lot more than this to make me stop coming to subeta. I hope everyone who lost anything recovers it quickly.<br />
<br />
Thanks for being great, Subeta staff. n_n
<br />
Thanks for being great, Subeta staff. n_n
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Dalton_381
You guys rule <img src=/images/smilies/6398_emoticon_smile.gif border=0> I'm so glad this was sorted out. I missed the site dreadfully but you guys did a great job on getting it back online. ♥
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Yay! We <br />
Thanks for your work.
Thanks for your work.
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Snot
Thanks so much for working on this today and telling us what happened. Even more thanks are in order for that giveaway.<br />
<br />
<img src=/images/smilies/6398_emoticon_grin.gif border=0>
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<img src=/images/smilies/6398_emoticon_grin.gif border=0>
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Yay the sites on!!! but im missing 20m...
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bobbijo
that ok glad u got it back up and working again, and i wouldn't go any where else<br />
Merry Christamd all
Merry Christamd all
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Cuddle
Wow, I missed Subeta! Thank you all for getting it back up so quickly and without too much lost! =) <br />
<img src=/images/smilies/6398_emoticon_heart.gif border=0>
<img src=/images/smilies/6398_emoticon_heart.gif border=0>
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Shadow
Aww I'm just glad that you got it all sorted out. =3<br />
Thanks for the freebies! =3<br />
~Kai
Thanks for the freebies! =3<br />
~Kai
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Quite a team effort *dies from programming exhaustion*
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Cheri
Wow, Glad to see ya back up and things are going ok. Great job getting it back up and running!!! Yal shouldn't worry about the sp's we lost..i'de rather have the pets and the items ive gotten from friends. SP's are easily earned back. Thanks staff!
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Hop
Thanks so much for the quick work, guys! This couldn't have been an easy thing to handle on Christmas, but thank you so much for not letting it sit until tomorrow! <img src=/images/smilies/6398_emoticon_happy.gif border=0>
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Thanks for giving us the update on the downpage. I was freaking out before you updated the most account info was safe. <img src=/images/smilies/6398_emoticon_smile.gif border=0>
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Mav
-clings to Subeta- I missed you ;^; I think My account looks okay. -hopes it is- I feel sorry for those who may have lost anything or have to make new accounts. 2 weeks may not seem like alot but I created and inked most of my pets in the first 4 days so yeah I feel sorry for those who did the same and lost everything ;; -huggles you all- Glad to have you guys back though ^^ Panda still loves you too ♥
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Thank you for the hard work!
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It's great you saved nearly all the accounts (if not all) and fixed it so fast. n___n Good job.
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Don't feel too bad. I like Subeta <img src=/images/smilies/6398_emoticon_smile.gif border=0>
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You guys did great. You saved many accounts and are doing as much as you can to restore how things were. Admins like you guys are what make subeta great to be on. <img src=/images/smilies/6398_emoticon_happy.gif border=0> I tell my friends to come here or atleast check it out.
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