User Shops

Vintage Toy Rocket




Hey everyone! We're currently investigating a major hack involving user shops that includes duplicating items. Once the user shops are back up we'll enable a 25% sP buff to quests for the next few days, I know some of you haven't done yours yet today!



Thanks for your patience :heart: :heart:



Update: We're back! User shops have been turned back on and the bug has been patched. Nothing expensive was duplicated, and the user in question has been banned. All users quests have been reset and you have today and tomorrow with the buff :)!



Thank you for your patience while we worked this out!
User Avatar: 1

Posted by Keith

Load this on 🆕 Kumos site
popducK
@Cobaltbluetoo omg, is THAT what happened to Millsberry? That sucks. I loved that game so much.
Pad
Come back awesome buff! we didn't share enough time together ;-;
Sauriel
@Tokki no, it's happening to me, too. Worse than the alert-spam is if you happen to complete a quest in the half-second you don't have the buff, you don't get the extra cash.

At least that's what happened to me.
Azure_977
Um, am I the only one with this problem? Ever since midnight, this buff keeps resetting every few seconds. Its so problematic because my alerts are being spammed.
aprilgeminisaturn
I just wanted to say that I'm very impressed with how Subeta has handled this and I wanted to give Subeta kudos for handling this incident in such a swift and positive manner. Others could learn from this.
GDAY
@Norther Ahh that would make sense, thanks!
Norther
@GDAY from what I understand, the amount you earn from the quest is the total amount, and the buff tells you how much extra you earned. e.g. you got 50k from the quest with a 10k buff already included, not 50k + 10k. aka you would've gotten 40k without the buff, and 10k/40k is 25% :)
Zelly
@GDAY noticed the same thing but figured its still free sp. shrugs and smiles
StarShadow
I wanted to take advantage of this bonus and get some quests done before the midnight reset, but Subeta was lagging so badly that it finally made Firefox crash and take forever to recover. Too late now. Darn. :( Hope it's OK after the reset.
GDAY
I just got 50,000sp from a quest and my bonus was 10,000sp... I'm no math genius but isn't that only 20% and not 25%?
Aspirati
thanks so much for your help, subetateam! you rock.
Oasis
Thank you for staying on top of this and getting rid of the cheater Subeta Team!What was that person thinking?I'm glad that staff and team are open and honest when stuff like this happens,so unlike Neopets who lie and coverup everything.
Cobaltbluetoo
Several years ago there was a site called Millsberry which was owned by General Mills. They had games, human avatars, houses to decorate and pets. They also had cheaters who cloned expensive items to the point the site could no longer deal with it. They took the easy way out and just shut everything down.
Here we have a site with all kinds of great things which is owned by one young man. Cheaters come in and they get blown away. Everyone else gets a treat. Thank you Keith.
Luck
@Anberlin I thought Mori came out at 8pm?
StarShadow
Thanks. I had already done all the quests and don't have time to do them again before midnight, but that was nice.
seephira
thank you for the quest buff. but you said a few days but it's only available for 1 day and 4 hours. will this be changed?
Anberlin
Nice, thanks! For some reason it's 7pm and Nori's still in the Cursed Quests instead of Mori, though. Hope that gets resolved too.
Austria
Holy crap I need to do some questing. Thanks for being so on the ball with this, and thanks for the buff!
gucci
Thanks for fixing it so quick and thanks for the buff! ^_^
LADYX
Thank you 😄.

Does the quest buff, is it like the main shop buff? Can we still get it randomly?
lovecraft
Seriously why did someone think that needing to hack Subeta is something that needed to be done. This place is for fun...that is way to serious. Glad it was resolved and the person behind it removed. Love you guys here for everything you do. :)
Skulduggery
598,341sP

AND

You earned 1 QuestPoint! You can spend it here!

Your bonus sP for this quest was 119,668 thanks to your buff!

BLESS YA'LL.
Naughty
Yay and glad the person got caught,so stupid and sad! Huzzas to yall for getting this corrected! :D
Lantern
Thanks for fixing this so quickly! And thanks for the nice buff :heart:
LithiumJay
Thanks for handling this so smoothly. 10/10 would Subeta again
TheCryptKeeper
Some people, really :( Thank you guys for fixing this issues so quickly and finding the culprit.
That you for the bonus as well. You guys rock!
lull
Thank you for sorting this so quickly and for the buff ^_^
Tomato
Thank you Staff!!!!! The staff here is great compared to another site I sometimes play on. You guys seem to be quick and efficient with great customer service.
Gaia
THANK YOU!
Bot
Great, thank you for keeping us posted. :)
Snowflake
yay thank u for the buff! :)
Ritual
Thanks staff! And many thanks to the cheating num-num for pointing out a flaw in the system and getting the rest of us some extra sP in the process :D
Stiles
Wow that was quick. Ty!
Zombie_Slayer
This is awesome I did all of my quests this morning and been off last hour or so and I didn't know there was a problem
Vanitas
Seriously, thank you.

548,924sP
Your bonus sP for this quest was 109,785 thanks to your buff!

Dissolves into puddle of happiness
Moonsyne
See. THIS is why Subeta is awesome! 1. You admit problems 2. You solve problems 3. You reward good members instead of reprimanding them.
frederick
Glad you guys got that fixed pretty quickly.
Odette_461
Oh thanks! : )
youngexplorer
Thank you!
Lyric
WTG team! It's too bad we had someone who wanted to be a jerk about things.
Darkrai
Thank you <3
PinkiePie
Horray! So glad you go t it fixed! :)
Vanitas
Wow that was taken care of quickly! Thank you for the quest buff too! :)
erinh
WELCOME BACK....
Me-Guru
Thank you for resolving the issue quickly and for resetting all quest ~ ♥️ ~
Futurama
Thanks! The Weekend Quest better be good for this buff. :D (Looking at you guys: Wizard, Quentin, Maleria, and Saggi).
Melodically
Thank you!
Aralyn
Thank you for resetting all the quests! :D
TracyH
OOps Yay! You all rock!!!
SpiritedLass
Thanks for the info - catch and ban those involved. So hateful.
TracyH
Poo, cannot quest. Well I can play with wardrobe or do minion battles. :D Thanks @Keith and your whole staff. You always do something special for us if you think we have been slighted in the least even if it is not at all your fault. :D <3
MoonKnight
applause
Temerat
That was faster than I thought ^_^ Yay! I was just about to change up my pets when the shops closed, hah.
clatskani
Whew
Thanks Keith
😄
Keith STAFF
All of your items are fine, we're just making sure we get it all fixed up :)!
TracyH
Dadgum Jerks! Subeta is an easy place to make sPs! No freaking reason to cheat! :/ >:(
clatskani
Oh no!
What about user shops that haven't been duplicated I've been selling items wizard coins etc all day is my sp safe
And my account :c
sassysubsis
I hope the idiots are caught and banned cause really LAZINESS!!!
Getting bored waiting cause everything i need to do i need shop search to work. :(
Nostalgia_507
O__O Do we need to change our passwords? Can individual user accounts be in trouble? I bought this wig last night, will I lose it? (dont make me lose this wig...;--; I love it...) Im worried now...
Naughty
I meant OMG and really pathetic, ty
Subeta! :/
Babs
Those fiends! o:
Naughty
OMKG and what eejits!
Extract
ah, I wondered what was going on ;)
springblom
Stupid hackers. 😳
ulalena
Thank you for letting us know and thank you so much for all your hard work!
Lirikai
Oh, yikes. Thanks for letting us know!
BoaConstrictor
oh, and I cannot take anything out of my own shop, either!? Thought it was just buying from other users. Damn, already bought the first item...
Evanesce
Glad you guys caught this! I hope that person is superbanned for life. Excited for bonuses later though!
Yorick
D: Yeesh that's terrifying! Um good luck and thanks for your hard work fixing the evil hack thingy. <3
osterizer
Awwwwww, man -- I just got a random bonus Wizard Quest, too! Of all the rotten timing!
BoaConstrictor
Oh No! User shops are temporarily disabled

That was clear, after reading this announcement, however, why doesn't the NPC shop show up and I have to first figure out the shop, then click it and then search in there?
Keith STAFF
@ChibiStraws - Banks and major film studios are getting hacked every day, internet security is hard ;)
Trickster
:'( sorry to hear that, hope can fix it soon u.u you can do it Subeta Team! :D
ChibiStraws
Eep. You guys seriously need to work on your security. Just saying. But since this hardly ever happens, all I can say is "Morons".
Luck
Eep scary. I already did quests though... Too bad for me, huh.
MrCool
So that's why I couldn't autoprice.
Nimbus
Ahhh, I was wondering why some of the items had weird "average price" listings in the hovers! Glad it's being cleared up :)
Impure
i had no idea the vintage toy rocked existed. o.o
if it wasnt for this news post, i wouldnt have noticed, though i did find it suspicious i didnt sell anything in quite some time >.>

couldnt that user try to hack some other thing... like.... the self freeze button in their own account? >.>
Gremlin
THE INFLATION!
tighnari
I was wondering why it looked like super rares were selling for 1-2 sP! It didn't make sense. Thanks for letting us know!
Carpathia
I was in the middle of quests, and hadn't autopriced today. But I completely understand, this is a huge issue. Thanks for letting us know what's up.
Tigtorres
Aawww. :(. Thanks for keeping us informed!!!
Illyria
Glad you guys caught it and thank you for letting us know!
Was wondering why the hover prices were so funky 0.o
Keith STAFF
@InSaNe Already on it ;)
Jeno
Glad you guys are on the ball with this stuff.

Keep up the good work!
InSaNe
@Keith

I'm aware.. do make a quick check on valuable items count though.
Robin
Ew hope everything sorts out. D8
Lore
Yeesh, I don't understand the need to cheat on subeta in the first place o.O Thank you for clarifying though, when I read 'attack' on the notification at the top, it had me a little freaked out thinking CGers or something xP (too many bad experiences on neo :v)

Thank you for the quest buff!
Francine
Last time there was a hack was a couple years ago, and it was Wizard Tokens. I even remember the username of that person because it was a very ironic name.
Eivor
Again?
Psychedelia
Oh, good. I haven't done mine, not like I do regularly... but now I will when this is all sorted. Ouch, though. I saw shops and 25% and thought you were doing something horrible like reducing everyone's prices by that and I was worried for a second, ha.
DarkVixen28
Whoops. Was in the middle of doing quests when the site went down. Finished 2 or 3 more before you took down the users shops. :x I hope I didn't buy any bad items. And thank you muchly for the heads up and bonus!
Dimples
Sorry to hear that. :( Hope it all gets sorted out soon.
Sovereign
well shit
thanks for letting us know though Keith!
Keith STAFF
@InSaNe this actually hasn't happened in years (duplicating items) and we're mostly taking a precaution here - no godlies or anything of actual value were duplicated, just someone trying things blindly this morning that got logged.
Jessica
Who's stupid enough to hack user shops? I hope they're caught

Any way you could reset quests so those of us who have already finished quests could take advantage of the buff?
Disney
Oh no, just sped through wizard quests already -.-
Harmony
Does that have anything to do with why the hover prices are so oddly mismatched with actual shop prices, or is that something different? I did post about it on the help forum.
Soki
And I was just about to start quests haha. Thanks for the info.
Taters
Aww dangit D: I just activated my 1 week gold yesterday so I could do a ton of autopricing. I guess Ill have to wait :|
InaraWulf
Sorry to hear Keith.. Thanks for the buff.. Your awesome!
InSaNe
Again?
Austin
Did most of my quests earlier! Sad day.
Oh well!
Stiles
Glad it's being taken care of, thanks for letting us know. Any estimate of when they may be back up?
Zay
Thanks for letting us know!
tirane93
wow. bad about the hacking of course, but cool to get a buff. good hunting!
Bear_588
For once I haven't finished most of my quests so whoot! Thanks. <3
Keith STAFF
We'll extend the bonus for the next few days :)!
sassysubsis
and for those of us that have done some quests???
Sopheroo
Well shit.
Francine
Damn, I already did my quests...
Vulpine
The one day I finish all my quests early! That'll show me for being organised. Hope everything is sorted soon.
Chrissy
oh boy thanks for letting us know the deal
Verdi
Oh awesome! I just got home and haven't done my quests yet. Thank you!

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