Downtime!

Hi, everyone! This afternoon we took the site down due to a number of errors being thrown out around the site (like news comments, the forums, user dashboards, etc). They were all related to our MongoDB database provider. We’re in contact with them to figure out what exactly went down and why.

Unfortunately, that meant we had to bring the site down. We know that means a lot of you missed out on prime questing time as well as hunting for flowers for Vesnali. We’re extending Vesnali until 11:59pm on May 3rd, with the Vesnali forums closing at 11:59pm on the 4th. Quests will still act like weekend quests throughout Monday as well.

Posted by SubetaTeam

05/1/16 5:22 pm Leave Comment

Helly 05/1/16 5:30 pm

this is really decent of you <3 would it be too much to ask for the april collection items to be available for one more day too? i wanted to buy oneee more but the site went down ToT

Shelbi 05/1/16 5:29 pm

I love u guyz

Amber STAFF 05/1/16 5:29 pm

@~~far~~ Dude, I wish frosting would fix it all.

Luck 05/1/16 5:29 pm

Thanks for looking at the issues and providing compensation :D

selenicseas 05/1/16 5:29 pm

Thank you for the extension.

Stiles 05/1/16 5:28 pm

The lag is still really crazy slow but thanks for trying to take care of things. Frustrating on both ends, I'm sure <3

starlesswinter 05/1/16 5:28 pm

Thanks for that! :)

Gem 05/1/16 5:28 pm

Thanks for the extension, much appreciated. :)

SecretAgentJane 05/1/16 5:27 pm

Thanks all the way around, for letting us know you were working on it and extending Vesnali. You guys are awesome!

ChelleOfEvil 05/1/16 5:27 pm

Thanks for the update and extension to the event. :) Now bring on the flowers!!!

Rookie 05/1/16 5:27 pm

glad for the extension, hoping he site works well enough that i can get some shit done now. b

Silla 05/1/16 5:26 pm

Thank you! :)

~~Scorpio~~ 05/1/16 5:26 pm

The all weekend quest weekend, the free GA, the extension of Vesnali AND quests weekend.
Staff you are beautiful, and so on-top of it! <3

hobgoblins 05/1/16 5:26 pm

so many people complain when things happen. it is a fact of life things happen. keith you always make it up to us and i for one greatly appreciate it. THANK YOU

efil 05/1/16 5:25 pm

Thank you :D

Eire 05/1/16 5:25 pm

thank you :heart:

Snoopy 05/1/16 5:25 pm

Thanks, you all rock :)

~~far~~ 05/1/16 5:25 pm

Error on error on error on err - forever going on.
I feel like the cake layers are crumbling. Quick! Bring the whipped cream to hold everything.

Astronaut 05/1/16 5:24 pm

Wooohooo ok thank you!

MistressMurder 05/1/16 5:23 pm

Thank you for extending our time.

Annika 05/1/16 5:23 pm

Really appreciate you letting us know during the downtime as well as the extension! Thank you!

raul 05/1/16 5:23 pm

Thank you! :)

Straywillow 05/1/16 5:23 pm

Thank you!

Laurey 05/1/16 5:23 pm

Thanks for all of the hard work and for being so generous with the quests and event extensions! <3

Bunbon 05/1/16 5:23 pm

Thank you for extending Vesnali! I know it must be frustrating that the site has kept on having errors!

Bohicon 05/1/16 5:23 pm

Nice! Thank you!

Ambition 05/1/16 5:23 pm

thank you <3

Liliana 05/1/16 5:23 pm

Thanks!

Regan 05/1/16 5:23 pm

Thank you guys for keeping us updated!!

Calculus 05/1/16 5:23 pm

THANK YOU!

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