Important: New authentication system 🔒
If you're having trouble loading pages that use the API (forums, wardrobe, achievements) try logging out and logging back in, or logging in on new.subeta.net.
Posted by 
SubetaTeam
idyllik
Just came back recently after a long hiatus. I've logged in and out countless times and also logged in on New Subeta, but images still won't load on the site for me, and I can't edit any of my profile info, like email address, gender, or name. :c Using Chrome.
1
Serena922003
I have tried on three separate days now... Logged out and in, trying to log into the new and I can't. When I use my username and password it says, "Login Problem
Invalid login credentials, try again?" - and I tried with my email address instead of UN and it just spins and spins and spins. :/ I haven't been able to view the forums in a while. I'm not a big forum user but... I just keep trying I guess.
Invalid login credentials, try again?" - and I tried with my email address instead of UN and it just spins and spins and spins. :/ I haven't been able to view the forums in a while. I'm not a big forum user but... I just keep trying I guess.
0
LadyMeridius
The new subeta won't load, can't login to it. Hope this is something that will be fixed soon
3
Jai
I came here to ask about the logging in/out to access the forums, and I see I'm not the only one with that issue. I hope it gets fixed soon.
5
bunny
i really don't know what to do, i gave up trying to get to the forums and logging in and out every few moments, i really wish you guys would have waited until after the questathon but now every time i click an item it gives me an invalid id error. i genuinely do not know what to do or how to solve this.
6
FCoD
Ugh, this is a PITA. Only thing I can use on new Subeta is the wardrobe, everything else is blank and clearing things and logging out and in doesn't help.
2
Bliss
I need to log out several times a day just so I'm able to access the forums. Is this normal? Is there going to be a fix?
2
Pseudonym
It's seriously beyond ridiculous that, after I leave Subeta (closing the last tab, not logging out) that I have to then log out and log back in every freaking time because something won't load, like forum topics, item previews, wardrobe, etc. And no, hard refreshing DOES NOT WORK. Nor does clearing my cache or browser stuff.
7
Dracona
I know I'm getting really tired of every time I edit a pet profile having to do up to 6 verification tests! (yes I had 6 in one go yesterday) Is that really such a hacking problem that simply previewing the profile needs SO much security??
9
StarShadow
Keep getting pinged by friends but forums still won't load, just sit there with the circles spinning round and round. And I'm tired of having to keep logging out and in so will just wait until this gets fixed some day. :(
8
ChatLunatique
For anyone still having problems with the forums, I cleared my all items in my browsing history, then did a hard refresh on my computer. Once I got back on I did the authentication sign on through my wardrobe on the new Subeta. So far everything's working now.
3
Bliss
I'm having trouble accessing the forums. I've logged in and out several times and sometimes it works, and most times, it doesn't :(
3
BoaConstrictor
O.k. So just now, 3 hours later, I wanted to return to the wardrobe. I was required to log in again. Just like before logging in on new subeta did not work:
"Login Problem
Invalid login credentials, try again?"
"Login Problem
Invalid login credentials, try again?"
4
JackyMedan
also have to log out and back in several times a day on both my phone and my computer to get the forums and wearable previews to work.. really hope that's a temporary thing that can be fixed
6
BoaConstrictor
In wardrobe I cannot chose the "all items" option to preview, what I might want to add.
0
HADES
Have had issues accessing forums since this change. I cannot seem to log into the new site with my phone it doesn't give me the option. I fixed it on my PC last night and now I'm having issues again today. :,)
1
frederick
The new and old sites might still be having issues baking and sharing cookies. Forum threads won’t load without logging in at the new site.
2
StarShadow
Was hoping when I came back this morning that everything would be working but still can't see forum posts or the pings I've received. Hope this gets fixed.
7
Limeleaf
As a restocker working legitimately, let me tell you that I'm happy to see some of the bots and lag being dealt with!
9
Raven
Can this be tweaked some? I keep having to log out several times a day so far just to function. Its getting old quickly
11
DefJamRecords
Maybe this will weed out the obvious rsing bot someone is using. Or is it normal to have 50+ of every r99 in your shop?
30
teacup132
Could someone help clarify: Is there anything additional we need to do (e.g. change password, answer a security question, etc.) or things are the same on the user end and it's done without us needing to do anything?
0
elka
Logged out and cleared cache on all devices, relogged using new version of site, and still can't load forum posts, so advising!
9
MrsLuciel
Okay, i wish to read the topic and i cant open it....
Well... someday i will read it lol... no idea why... dont want to open
Well... someday i will read it lol... no idea why... dont want to open
0
StarShadow
I had to log out and back in at lunch time to get forums to work and now they're not working again, just sitting there with circles spinning. Hmm. Hope this gets worked out soon.
5
sickestambition
give it some time, it literally was just implemented yesterday. being snide about it is odd. thank you subeta team for doing the best you can and always thinking about the user base!
18
GoldenCoyote
So that's why the site's been lagging and timing out and just generally buggy for me. I'd initially attributed it to the Quest-a-thon but it's never been THIS bad before.
6
TheIntrovert
Earlier I was having trouble with things too and logged out and logged back in and it seems to be working okay now.
Wardrobe and avatar are fine and the previews are back.
Wardrobe and avatar are fine and the previews are back.
0
sickestambition
i never understood why people would cheat on subeta when it is literally soooooo easy to acquire sP and csc. but this is great, thank you!
11
iara
I am not gonna pretend for a second that I understand anything technical, so I will just thank you for your work.
Apparently this is related to cheaters? If so, keep on trucking with site features. I don't mind being unable to use them for a bit if this means weeding out cheaters.
Is this related to being unable to edit profiles yesterday?
Apparently this is related to cheaters? If so, keep on trucking with site features. I don't mind being unable to use them for a bit if this means weeding out cheaters.
Is this related to being unable to edit profiles yesterday?
0
DimDim
Wardrobe is not working, Forum is not working but heyy, i know if we get something new, nothing works well and is ok if you tell us what's going on till we can read self
2
SYLVAN
I'm loving the ability to use a dark theme on the new Subeta, can't wait until everything is migrated over to the new site. :D
3
Luck
I'm all for the security benefits but this update has changed the way my wardrobe looks and has made it impossible to click on a portion of my items :(
Topic: Usability issues with 7/6 wardrobe update
Topic: Usability issues with 7/6 wardrobe update
7
Rude
Is this what's suddenly causing broken image previews too, or is that a separate issue? Cause ever since reset they've all been broken for me and a bunch of friends. :<
2
Ryuu
Ah, so the quest-a-thon was just an excuse to push new security features on a wider user base. ;)
But, seriously, quick logout link for those who want/need it.
& Quick-ish walkthrough for logging on and off the new build (because I'm too tired to figure out how to just link that if you can):
Oh, & you'll have to log in and out on whatever devices you're using to access subeta, like both your phone and your desktop, just so that's clear.
But, seriously, quick logout link for those who want/need it.
& Quick-ish walkthrough for logging on and off the new build (because I'm too tired to figure out how to just link that if you can):
Hidden so no one should accidentally click it.
9
Anrivef
I wonder if this has anything to do with the item duplication glitch I encountered last month?
Thanks for always looking for more ways to improve the site 😊
Thanks for always looking for more ways to improve the site 😊
0
Beren
Thank you!
Glad you're concerned for our safety
I already figured that out, trying to get things in qeue.
But I am glad!
Glad you're concerned for our safety
I already figured that out, trying to get things in qeue.
But I am glad!
0
Cassandra
Great. All the things you guys do to improve safety is much appreciated.
Was there really a problem with cheaters? How have they been cheating? Are there any obvious signs to look out for?
Was there really a problem with cheaters? How have they been cheating? Are there any obvious signs to look out for?
2
terrerio35
I just noticed the wardrobe 'authentication' system about half an hour ago :P Is that part of it, 'cause I totally thought it was from the new web address change!
0
Cantarella
Hello there.
I play often on my smartphone, but the new subeta sides are blank. Nothing there.
even nothing to login or logout.
HELP!
What do I wrong?
I play often on my smartphone, but the new subeta sides are blank. Nothing there.
even nothing to login or logout.
HELP!
What do I wrong?
1
