Reward Card Notice
There will be a brand new reward card in the Cash Shop on October 15th. That means the current card, along with its prizes, will be retired at that time as well!
Remember that you earn stamps on your card for each 1000 credits you purchase through Paypal or Stripe. These purchases do not have to be all at once!
Posted by SubetaTeam
Keith
STAFF
Avedis - Yeah, like I said. We really wanted this to be a simple system and we tend to make big over complicated rules that then are really hard to explain. Imagine going to the page for the first time and seeing a card from two years ago, with a bit about how you can skip to the current one, etc etc. We're figuring out a balance, this is a new feature! One year+ was way too long for the bobbleheads, so we're seeing how three months works. If a lot of users aren't able to keep up with it we can extend it to six months. It's all about watching and seeing what happens :)
Also, I'm excited to see the new card. I finished this one the other week and was wondering when we'd see a new one.
Idea request: Can we please see our purchasing history on the page? Like
Total: $105
History:
July 20 - $15 Stripe subscription
August 10 - $25 Stripe purchase
August 20 - $15 Stripe subscription
September 4 - $50 Paypal purchase
Idea request: Can we please see our purchasing history on the page? Like
Total: $105
History:
July 20 - $15 Stripe subscription
August 10 - $25 Stripe purchase
August 20 - $15 Stripe subscription
September 4 - $50 Paypal purchase
@Keith Yea, I can see that. Though if you let them skip past cards, they could go straight to the current one - and maybe you can only do cards from this year. If you're working on a 2014 card, then when it becomes 2015 it retires for good. Either way, I totally get that it's a delicate balance! (And for the record, 3 months is a pretty decent release schedule.)
@Poison_Envy
It'd be worse for people who want items for the 4th card, for example... They'd have to spent $300 and something more to get the items. Imagine if there are more than 10 cards... Items would never be on the usershops.
Also, people who spent $1000 on this first card will have to spend at least more $100 on the next card, because it wasn't released yet. (Unless if they put the amount to rollover)
It'd be worse for people who want items for the 4th card, for example... They'd have to spent $300 and something more to get the items. Imagine if there are more than 10 cards... Items would never be on the usershops.
Also, people who spent $1000 on this first card will have to spend at least more $100 on the next card, because it wasn't released yet. (Unless if they put the amount to rollover)
@Keith
Thanks for the additional explanation of why they aren't rotated out sooner for those that have filled them, part of me wondered but figured there was a reason. Also I'm excited that they might be themed around the time of year/NPC who releases it. I'm keeping my fingers crossed for some dark and spooky Morostide items on this next card xD
Thanks for the additional explanation of why they aren't rotated out sooner for those that have filled them, part of me wondered but figured there was a reason. Also I'm excited that they might be themed around the time of year/NPC who releases it. I'm keeping my fingers crossed for some dark and spooky Morostide items on this next card xD
@Keith: I think you meant to say: "Everybody who spends a lot of money on credits" because I spend money steadily every month.. but never enough to fill up even for the first reward. I don't want to sound all whiny, and I know I probably will. But I just don't have a lot of money. And now it just feels like my contribution isn't worth anything to you.
TanyaThis was a bit soon for me. Wish I could fill it up, but so many unexpected things. Ah well, just those colelctables, ugh. lol
@Keith I know that with most stamp or punchcard systems..as soon as you fill yours up, no matter how slowly or quickly you do it, you move to the next one. The business doesn't just say oh well, you filled it up, so you can't have another until x time. They're just given a new card. Why not let the ones that have filled up their cards move to the next one in line? Is there a reason why that wouldn't work here? I don't know. Maybe i'm dumb. ><
Keith
STAFF
@Avedis I wish! The problem that we'd run into there is if we continue to release them every 3 months the people who've been maxing them out will have items that people who are new to the site have to spend thousands of dollars to get to, at once.
They're typically going to be themed around the time of year / particular NPCs and to be honest there will be some that people will want to complete because of that rather than actually wanting to buy CSC.
They're typically going to be themed around the time of year / particular NPCs and to be honest there will be some that people will want to complete because of that rather than actually wanting to buy CSC.
I personally am happy that we are getting a new card, I just wish it actually came out at the start of the month rather than the 15th. We've had this card for almost three months now, and it's time for there to be a new one.
Yes $100 to fill a card is a lot of money to spend on a luxury like Subeta. But for the people who support Subeta above and beyond need to be encouraged/rewarded for their continuing support otherwise this site would be in big trouble. Making sure these items retain some rarity is a great way of doing that. You don't have to fill up a card to get these items, like everything else, you can always buy with SP if you can't afford to buy the CSC to earn them.
Yes $100 to fill a card is a lot of money to spend on a luxury like Subeta. But for the people who support Subeta above and beyond need to be encouraged/rewarded for their continuing support otherwise this site would be in big trouble. Making sure these items retain some rarity is a great way of doing that. You don't have to fill up a card to get these items, like everything else, you can always buy with SP if you can't afford to buy the CSC to earn them.
Such a tough balance to maintain between users who don't spend much quickly (and might miss out on cards) and those who go through cards quickly (and miss out on rewards for purchases after the first $100). A tier system could definitely ease this.
Card A released. Users earn rewards until maxed.
Card B released. Users who maxed card A progress immediately (carry-over balance would be especially great). Users still working on card A have the option to continue with card A or skip to card B (but forfeit the ability to finish card A).
Card C released. Users who maxed card B progress immediately. Users still working on card A/B continue with progress on those cards or skip ahead to C and forfeit completion of earlier cards.
Rinse, repeat.
This would also mean that staff doesn't have to fret over the timing of cards so much - just keep adding new ones at the same pace or whatever is about average for users to complete a card.
Card A released. Users earn rewards until maxed.
Card B released. Users who maxed card A progress immediately (carry-over balance would be especially great). Users still working on card A have the option to continue with card A or skip to card B (but forfeit the ability to finish card A).
Card C released. Users who maxed card B progress immediately. Users still working on card A/B continue with progress on those cards or skip ahead to C and forfeit completion of earlier cards.
Rinse, repeat.
This would also mean that staff doesn't have to fret over the timing of cards so much - just keep adding new ones at the same pace or whatever is about average for users to complete a card.
Quote by MarchOnOff:
Unless they charge the CSC equivalent to the amount we had to purchase for each item in its tier (i.e. a tier 5 item that was awarded when you had spent a total of $50 should cost 5000 csc) then I don't see how that's fair to anyone who filled up their card in order to get the prizes.
I can understand why it has to be 15th of October, with Morostide coming. However I was wondering if maybe the items on this current card could be moved to the cash-shop for purchase till the end of October?
Keith
STAFF
Hey guys! I'm here to answer some of the questions.
A bonus for purchasing cash shop credits. I understand that everyone wants to be able to collect everything, but these are specifically items meant as a bonus for purchasing credits from the cash shop. I hope that this makes sense and of course we're watching the feedback and are happy to make changes to the system but right now this is just a little bonus for people spending CSC, not a big system or something we want to make endlessly complicated.
- There is no rollover. If you spend $150 on this card, you will not have $50 on the next card.
- We decided to keep it simple and not have the cards work as "tiers" or allow you to work on multiple cards at a time, etc. It made the system a lot more complicated than what it is meant to be which is...
A bonus for purchasing cash shop credits. I understand that everyone wants to be able to collect everything, but these are specifically items meant as a bonus for purchasing credits from the cash shop. I hope that this makes sense and of course we're watching the feedback and are happy to make changes to the system but right now this is just a little bonus for people spending CSC, not a big system or something we want to make endlessly complicated.
technically you do not have to spend 100$, i know that and i also know that the servers don't run on sunshine and buttlerflies... but it's just so quick o_O those bobblehead were up for over a year!
For everyone saying this was too soon:
Cash Shop Reward Card Announcement - July 20, 2014
So as unfair as you feel it is to you that you didn't have the ability in 3 months to fill one card, we feel it's equally unfair that with as much as we've supported the site with our cash purchases of CSC, we don't get any additional rewards - unlike the bobblehead system which used to at least give us the chance at getting some rare ones.
Cash Shop Reward Card Announcement - July 20, 2014
Quote:
When the card retires, you will have had 2 days shy of 3 full months to acquire all of your stamps. Those of us who spend frequently have been asking for quite awhile for a new card and/or for the ability to fill up multiples of the same card. Your purchases towards each stamp don't have to be made all at once! As your ongoing total reaches a level, you'll receive your next stamp. There will be new cards released from time to time - complete with new stamps and prizes!
The Loyalty Card considers all CSC purchases from Thursday, 17 July, onward as qualifying purchases.
So as unfair as you feel it is to you that you didn't have the ability in 3 months to fill one card, we feel it's equally unfair that with as much as we've supported the site with our cash purchases of CSC, we don't get any additional rewards - unlike the bobblehead system which used to at least give us the chance at getting some rare ones.
I can understand why it has to be 15th of October, with Morostide coming. However I was wondering if maybe the items on this current card could be moved to the cash-shop for purchase till the end of October?
Definitely dont agree with the retirement of the first stamp card. I used to buy a lot of CSC on a fortnightly basis but I am unable to now and I dont think its fair that it will be retired. Why cant the new stamp card be the next tier? Because when i first looked on the stamp page that was definitely the impression I got.
Thank you! :) I spent more than enough to run through the first and than some. Will this be a schedule thing? Every couple months a new card will come out? I know that will keep me buying CSC regularly if the cards are switched out often enough.
Wow, that is incredibly quick :( I only got one stamp and totally no items. Now I have to start all over again on the next card and probably won't make that one either. So do spend money on Subeta but eventually have nothing extra to show for it.
I know I am probably whining. But it would be nice if us people who don't have an awful lot to spend would be able to fill up over a long period of time. I like the suggestions that the new card could be added as a new tier or something.
I know I am probably whining. But it would be nice if us people who don't have an awful lot to spend would be able to fill up over a long period of time. I like the suggestions that the new card could be added as a new tier or something.
yey! cant wait for a new one :D i got all the items really early on so have been waiting for a new card :D
I have to agree with Alaizabel! Spending 100$ in two months is a lot! I can't do that, but I also want to have fun with this game ... but not giving users like me a chance to fill up a card in a decent pace ... really, thats just unfair :/
I was hoping for a new one soon! Will our extra
points past the last tier count towards the
next one?
points past the last tier count towards the
next one?
I completely lost track of time there, I agree that it would be nice to have cards sit longer than just two months at a time.
I'm excited for the changeover too. I've filled this one up and then some - kinda bummed that the item rewards don't repeat on the cards since there's a transformable item and a book =/
What Evy said. I spent a shitton on this card. Interested to see if any will transfer over.
Will our over payments past the 100 count? I do also agree maybe not retire but add more slots a tier 2 something?
Jiovanni:
Baby Griffin Talisman
Fancy Pug Plushie
Flowered Coffee Tuft (can become Loyalty Coffee Tufts and vice versa)
Kitty Print Leggings
Stamp My Card!
There was also a title.
Baby Griffin Talisman
Fancy Pug Plushie
Flowered Coffee Tuft (can become Loyalty Coffee Tufts and vice versa)
Kitty Print Leggings
Stamp My Card!
There was also a title.
woah, that card came out in august? two months to spend 100$ on subeta? wow, that is a lot.
so ... this means that users who do not spend 100$ have no chances to get the other items? why retire one card and do not see the new card as a tier 2 of the first one :/
Don't remember if this was discussed on the release of the cards, but will the extra money we have on this card be transferred to the next one? (150 spend on this card, is 50 worth of stamps on the next one?)
...oh. So purchases made via PBC aren't rewarded? I don't think I had realized that :/
It'd be nice if purchases made from now until Oct 15 would count for the new card, otherwise I foresee everyone waiting until then to buy anything, heh.
It'd be nice if purchases made from now until Oct 15 would count for the new card, otherwise I foresee everyone waiting until then to buy anything, heh.
Ehh stuff gets retired all the time. The same can be said for bobbleheads - new users didn't get a chance to complete those.