Data Breach!

Gold Embellished Lock




It's come to our attention that another site pet site that our users frequently play on had a security breach that included usernames and passwords, so we'd like to take this opportunity to remind you to:

  1. Have a different password for every site! We recommend using a password manager to automatically generate passwords, but even changing the last letter is more secure than using the same password on every site.
  2. Change your passwords once a year, or even more often!



If you used the same username/password combination as you did on that site, we recommend changing your password immediately.
User Avatar: 1

Posted by Keith

Kupy
Oh wow... thank you for posting it in your news! I never look at their FB and never would have known otherwise. <3 (Not that my un is the same... but can still change info at least.)
PiplupMagby34
I have a neopets account...
4 of them actually.
My main account has the most NP and doesn't seem affected...
But I'll check my other accounts too! :O
Confection
Also thank you Subeta for putting up details about this. You would think the other pet site might have thought it was WORTH EMAILING PEOPLE WITH AFFECTED ACCOUNTS OVER but apparently that's too much to ask. I wouldn't have even known or thought to check their social media if it wasn't for the message you put up here. I'm sad for what's happening to one of my old accounts, but at least the others were able to be salvaged thanks to you guys!
bipolarness
Well I'm glad mine were safe. I have a uc werelupe and uc grey yurble that were on accounts that I hadn't logged into for a bit. They are all safe. I only stay cause my ucs. lol
Fray
Oh phooey, I hope my account will be okay :/
dainty
Oh no. D: I started playing there again literally a week ago. How scary! I hope anyone affected can recover their account(s).
Lavy
thank god i moved over to subeta. bringing all my old OCs with me so they wont die in that realm of the dead. sigh. RIP Neopets 1999-2007
Confection
Oh goodie there goes the gallery that I made for my pet rabbit when he passed away. WHAT KIND OF A MONSTER EMPTIES A GALLERY THAT SAYS IT'S DEDICATED TO A CHILD'S PET RABBIT
Lore
Shocking, truly... :/ One of the many reasons I dropped it so long ago, lol. Thanks for the heads up though, I do feel for the people that still have accounts there that may have been hacked :c
Confection
Welp, one of my side accounts got stolen on aformentioned pet site. AWESOME lets' see how their ticketing system goes -_- I barely even play there anymore but I kept the accounts alive...it's infuriating and now whoever stole it has a lost password email in their inbox so that's gonna BE GREAT WATCHING THEM TRANSFER EVERYTHING I HAVE ON THERE BEFORE MY EYES BEFORE THEY GET TO MY TICKET.
Alcremie
I don't think I really care anymore if my Neopets account got hacked or any of its sides - I stopped going there a long time ago. :/ But yeah, thanks for the heads up, I'm sure this should apply not only here but every site you use, from email to social media.
Arkanea
Left them after joining subeta, 6 months later i check my acc and it had been hacked and no pets ayy great security
RoxyWolf
I no longer play on that site, but I have friends who do, so thank you so much for being courteous enough to notify everyone here, seriously! ^w^
Gintama
I used to play on that site, but I stopped when it got sold out to big cooperate, got way too commercial, and things got so strict with rules that it was no longer enjoyable. I love Subeta since it is a much closer community with players and much more intimate to make the pet site experience a lot of fun.
probabilistic
They're saying account security has improved since JS took over, but it would be a lot more confidence-inspiring if they actually gave details.
Autocracy
Rumor has it the only reason neopets hadn't been hacked up to this point was because nobody wanted to. Do keep everything separate from your neopets stuff... even a separate email is a good idea.
Hamda
people on the site were complaining that they were logged in as strangers and had to log out to their account...

not the first time Neo was breached though, stay safe everyone!
RunningWild
That sent my nerves in shock for a moment! Strange that neo seems to keep having these issues lately.
Thanks for the heads up and for looking out on us anyways! :)
clatskani
I lost everything because of this
thanks for the reminder to change everything on here
x.x
Gholgolaz
thanks for the kind reminder.
far
Never played the game but nice heads up.
Nobody
As someone who actually plays that site, thank you for the heads up.
Taters
I never played there 8D So nbd
beinagrind
bless thank you for the notice
Annika
Well I haven't known my password there for eight years, so I think I'll be safe.
EurusFaeriewillow
Thanks for the heads up... I don't know why I even still have an account over there. It looks the same as it did shortly after I left years ago. Makes me very appreciative of Subeta. It's painful to do anything over there!
welp
I checked back on my account there and I saw somebody else's dashboard before clicking off the page... almost gave me a heart attack
marvel
Jeez, I was worried for a moment, but since I don't play That Site, I've got nothing to worry about B)
KiaArra
Thanks for the heads up. I haven't been on there in years, I don't even remember my password, but I'm pretty certain I have changed all my other passwords since I was last on there, and I don't use the same UN from there for anywhere else. Probably time to do a password overhaul anyway though.
space
Thanks for the heads up.

I gotta say, I was a bit confused by the title of this news post (the exclamation point specifically) when I saw it on the subeta.net home page before logging in.
lovecraft
I haven't gone to that particular pet site in 6+ years.
Thelma
I only keep up my account over there because they have far superior games. We have a couple over here that are worth playing, the rest of them not so much. I don't do anything else there and pretty much cleared out my account years ago.
Chef
Thanks for the head's up! Thankfully I've changed both passwords since the data breach in 2012...the other one numerous times...and my passwords are a mashup of letters, numbers, and symbols that have no rhyme or reason to them. I just type a bunch of random stuff into notepad, copy, and paste. Outside of a password manager, it's the best way to do it in my opinion!
itsdash
theshadeofitall.gif
Shelbi
I JUST seen neo post that on Fb. Its scary! Thanks for the heads up guys!
MarchOnOff
Thanks guys! For a second there my heart skipped a beat...or four...:D I mean reading THAT title? It is a wonder I still breathe :D
Kaseydaqueen
Thanks for the information.
SexyFart
Neo what neo? Logged in once 9 years ago and been here ever since LOL Thanks for the heads up though!
Kevin
used to frequently play on*
Pac
Thanks for the info!
Urgh, I should probs change my info for my email too. I'm totally going to end up locked out of everything with my memory lol.
arixen
Thanks for always looking out for your users. Even when it comes to problems elsewhere.
Slowerthanzero
@legalcat I know right? Subeta has always been more fun, and the pet concepts and artwork sitewide has been far superior anyway. =3
Jasper
Good thing I stopped going there about ten years ago.
legalcat
Haven't played there in over 10 years. No need when there is Subeta. :)
PinkiePie
The last time they had a security breach on Neo I lost over 13 years worth of pets and items.
Rainey
I don't play at the other site either
Speiro
Quote by Neopets:
To be clear, this is specific to the Usernames, Passwords, Email Addresses, Birthdates, and Countries tied to player accounts.
Wait... are they still storing passwords as plaintext after all these years...? rusrs
Slowerthanzero
Lol wow. Glad I stopped playing on Neo long before I came here. Surprising that such a long running site would have an issue like this in all honesty. Subeta has always seemed far more secure.
bonita
Thanks for the heads up! Very thoughtful. Not a site I frequent, but it's nice to know you're looking out for us. ;)

@Fyreheart -- there's a link in the text. If you read it again, I'm sure you'll see it.
Fyreheart
I haven't been on Neo in years (because I hate them) so not sure I have anything to worry about.

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