Scheduled Downtime





We're going to have scheduled downtime starting at 2AM on Friday December 2nd. We're expecting this downtime to last up to 12 hours, but we're hoping to cut that short throughout the process. Keep an eye on the status site and our social media during the downtime for updates.



We're moving the database to a new service which requires making a backup of the current site, beaming it to a server and then feeding it into this new database. Subeta is huge and you've created a lot of data over the past 12 years which takes a lot of time to move from server to server.







All of your currencies, pets, and other account data are entirely safe as we're starting this entire process by creating a backup.



The downtime will be on a day that Melody's Cottage is open, so we're going to reduce the requirements for the 2016 achievements by a day, so even if you aren't able to visit Melody you can still earn the achievements.



Thanks for your patience and happy holidays!
User Avatar: 1

Posted by Keith

Targaryen
Site is still freezing! I saved my tree and it was NOT saved! Guess what right after that the site froze! I am not buying any CSC or anything till this is fixed!
seephira
I thought this was supposed to FIX the errors? I'm still getting them
seephira
Didn't work I'm still getting errors
Julie
Thank goodness midnight is 9:00 pm tonight (my time) and I can play till at least 11:00 pm. Then I should go to sleep while this is going on.
Serena922003
Hello, I am among those worried about the bathhouse streak. I have not missed a day since it opened. If the site is down longer than anticipated, through end of day, is there a plan?
"You have visited the bathhouse 123 days in a row!"
Xenalicious
Been looking forward to Luminaire forever... Hope the move is speedy and painless. Please fix ha likes. This is a feature that I love. It is all broken.
RainbowPeach
Thanks for the update.

Although I am a completely frustrated that my avatar likes have been messed with again. This is the second time.
Annet
If I have positive feetback I'll give, if I've negative feedback I'll still give it too. Simple.
AeriaLure STAFF
For those of you interested in the new server provider, Keith made a site update announcement here:
https://subeta.net/forums.php/read/864643/Maintenance-Additional-Information
For additional information.

Personally I love all things provided by Amazon, so my hopes are pretty high for this move.
HYPEBEAST
Patience? Haha good one!

And we'll see about that :x We'll see........
PUNK
Hmm. Forgive me for not jumping up and down with excitement. We've been here before - many times. Being told new servers will makes things better, smaller shops, galleries etc etc.
I'll reserve judgement for a later date, as I don't want to get my hopes up about anything on here anymore.

Can I also express my surprise/disappointment that the feedback thread about the lack of information/updates from staff has been locked. Are we only allowed to give positive feedback? If that's the case, there won't be much of that coming at the moment -_-
Beren
@Ares this actually makes sense (and I am European, too) - since this is night in the area where subeta is located
and while I am often not to happy withupdates being in the middle of european nights - this really makes sense for me.

PLUS I have to work most of this time on friday, so I do not really care laughs
Toby
Count me in as someone worried about the bathhouse streak. I don't have a good streak at the moment, but I'd like not to lose it due to something out of my control.
Santiago
Nice, that like allways this happens during the European daytime...
Clouds
Awesome, thank you!
MarquiseOnionGirl
I'm also worried about the bath house streak. I'm over 100 days in a row right now... That would be a lot to lose.
Tekki
Will my visiting streak at the bathhouse be kept safe?
Tekki
Will my visiting streak at the bathhouse be kept safe?
Straywillow
Thanks for the notice and good luck! Hope it all works out well :)
Austria
But I'm off work Fridays! What will I do when I'm sitting here all night because of my stupid holiday schedule?! Lol but really, thank you for the heads up and for thinking of Melody!
BabyGirl1516
thank you for thinking of melodys cottage!
FancyNancy
Thanks for the heads up. I too, hope that this one goes waaaaaaay smoother than the last database move. I thought that moving things to the cloud and having to delete our old shops and galleries and start up new ones was supposed to fix things like the 502s etc.
bonita
Appreciate the heads up & it reminds me I STILL HAVE SHOPPING TO DO BEFORE THE SALE ENDS!
Annet
Thank you staff to let me know.

By the way @Keith your face is adorable at this moment. LOL!
Ambition
I really wish you started it at midnight and not 2am, because I'll be bored out of my mind during the daylight hours (6 hours for me) that it is down!!!! lol
I'm pathetic. lol subeta addict
raul
@Ariel @far if, by any chance, these items get very inflated (yk, people are scary), they can always be added as a Free Gift anyway. Just saying :)
Paradise
Awesome, thanks for the notice! @Keith if you have time, a Keith Answers video on Friday would be fun since we won't have anything else going on? :) That's assuming the server move is more of a 'passive' thing and not an 'actively be involved for 12 hours' thing, because if so obviously you'll be busy.
Ariel
@far
Melody herself will run as per usual, but the achievements will be set at 24 and 30 days (vs. the usual 25 and 31) to accommodate for anyone who may miss that day.
hobgoblins
thanks for the heads up and happy holidays to you love subeta
xMoonbeamx
Thank you.
Jessica
Another database move? Really? Let's hope THIS "new" service is better than the last......
Burton
Finally thank youuuuuuuuu
omg_carrie
Thanks for the heads-up!
Botanical
Thanks for the update Lil Pound cake
Fray
AW MAN, why did it have to be the day I get back from my time away? ;___; if it was the 1st I'd still be away!!
seephira
12 hours? argh
Lizard
I'm excited, I don't know about you guys, but I'm excited. Like really excited.
LisaJean1003
Thanks for always keep us informed.
Keith STAFF
@far There will be items, anyone who is awake at midnight can grab them then, or after the downtime. Those items will also be available in the inevitable giveaway at the end of the month where thousands of leftover Melody items find their way.
Laurey
Thanks for the information, I hope everything goes well ~
far
Quote:
The downtime will be on a day that Melody's Cottage is open, so we're going to reduce the requirements for the 2016 achievements by a day, so even if you aren't able to visit Melody you can still earn the achievements.
From what I understand, there will be 30 days instead of 31? Will the 2nd have items at all? Will we be able to get these later?
Rowan
Thank you for the fair warning, Keith.
FireFlea
Thank you for the update!
Chocolate
Thank you for the update / information!
And thanks for preemptively lowering the achievement number.
Hibiscus_526
Okay good! I was worried we weren't going to be able to get the achievement!!
Thanks for the heads up!! <3 <3
Julie
Ah, thanks for the heads up and info. Will make a mental note to visit melody right after midnight. It doesn't sound fun but I am hopeful that this will make the site stable. Good luck and thank you for communicating with us about this.
springblom
Thank you for making sure we don't miss out on the melody achievment! :)
DoctorWho
oh, does that mean there will be less lag and 502/3/4 errors after? that's great!!!
Diana
If it helps with site stability it's well worth it!! :-) Thank you!!

Gah, I'm so sick of 502 errors...
jersey
Sounds scary.
ty for the heads up. Hopefully all the data makes the move without any kind of hiccup.

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