CSC Purchase Problems
Hi, everyone! As many of you probably know, we had a few blips with buying CSC today. Unfortunately, there are just some things that are really difficult to fully test before code goes live, and this was one of them.
For Ultimate Game Card/PayByCash purchases, you should see your credits coming through soon. They know we haven't yet correctly received their submissions to us about who has bought CSC, so they will send us the data again.
For PayPal purchases, there are two groups of you. If you purchased CSC between midnight and 5:00 pm and have not already filed a ticket, please file one so that we can get you the new bonus CSC you should have gotten with your purchase but didn't! If you purchased CSC between 5:00 pm and 9:00 pm, you should already have been credited your missing CSC (along with an event), so please file a ticket if you don't have it.
Stripe payments were unaffected by either of these bugs.
We apologize for any inconvenience, and, as always, thank you for your patience while we dealt with these problems!
For Ultimate Game Card/PayByCash purchases, you should see your credits coming through soon. They know we haven't yet correctly received their submissions to us about who has bought CSC, so they will send us the data again.
For PayPal purchases, there are two groups of you. If you purchased CSC between midnight and 5:00 pm and have not already filed a ticket, please file one so that we can get you the new bonus CSC you should have gotten with your purchase but didn't! If you purchased CSC between 5:00 pm and 9:00 pm, you should already have been credited your missing CSC (along with an event), so please file a ticket if you don't have it.
Stripe payments were unaffected by either of these bugs.
We apologize for any inconvenience, and, as always, thank you for your patience while we dealt with these problems!
Posted by 
grace