Fireside + Black Friday Information
Black Friday will not be starting today. We want to get Fireside out first, and there were a few issues with adding items over the past few days. You might’ve seen an item or two Fireside related pop up in the Item Directory the other night and then disappear, that was because I made them 'staff' rarity after realizing things weren't adding correctly. We’ve pushed a lot of changes, and tested with those delicious forum shop items, so I feel confident that things won’t break for y’all.
What’s that mean for start dates?
Black Friday will start THIS MONDAY. It will end on Monday December 9th. Everything from the previous post about Black Friday, like retirements and what isn’t on sale, are still correct.
Fireside will start tomorrow! You might see items added around midnight tonight, but the event itself will begin during the day tomorrow. Tomorrow’s news post starting Fireside will have all the information you’ll need about the holiday this year (end dates, how to unlock that gosh darn bonfire thief challenger, etc).
We’re truly sorry that everything has been delayed more so than usual. Y’all have been very patient with us and we appreciate it. <3
Reminder that Luminaire will not be changed at all with Fireside running into December. You will still get 31 days of gifts from Melody and enjoy the Luminaire festivities… while also enjoying a nice bonfire.
Posted by Amber
Amber
STAFF
@BoaConstrictor In regards to the challenger, it’s just part of the bonfire code. I’m more than happy to keep it around a little past the event so people have time to battle it. We’re def aware of the issues with Battling right now and it’s going to be worked on soon!
@Saturnine I was considering that, but a lot of people would rather see everything at once so they can decide what to get and what will have to wait. Some people are on very tight budgets and I don’t want them to miss out on something rad <3
@far Where are you getting errors? I’ll pass any new ones along to the staff.
@CastlesInTheSky Are the application errors happening right when you go into your gallery, or on a specific page within the shop set up? I’m not sure where Keith and Bug are on fixing shops, but I know they were working on it yesterday while I was testing item/vending updates with them.
@o0SnowyOwl0o As far as I’m aware, yes!
@Luce Anywhere specific?
@Ziorac No! I’m going to get the items added tonight so we can the holiday earlier in the day. I figure if I get all the items added tonight, do some last tests on my dev, it’ll be easy to just flip a switch and add a news post tomorrow. :) Which honestly means I don’t even have to be on, anyone on staff could technically do it.
@Decadent same
@Laurey Once these get sorted, it will be a lot better! Bug and Keith are, like I said earlier, wading through a lot of code that’s like 10 years old. As they’re fixing things, they’re making it more efficient and just overall better. It sucks that so many things broke, but that’s what old code mismatched together does ;_;
@Saturnine I was considering that, but a lot of people would rather see everything at once so they can decide what to get and what will have to wait. Some people are on very tight budgets and I don’t want them to miss out on something rad <3
@
@CastlesInTheSky Are the application errors happening right when you go into your gallery, or on a specific page within the shop set up? I’m not sure where Keith and Bug are on fixing shops, but I know they were working on it yesterday while I was testing item/vending updates with them.
@o0SnowyOwl0o As far as I’m aware, yes!
@Luce Anywhere specific?
@Ziorac No! I’m going to get the items added tonight so we can the holiday earlier in the day. I figure if I get all the items added tonight, do some last tests on my dev, it’ll be easy to just flip a switch and add a news post tomorrow. :) Which honestly means I don’t even have to be on, anyone on staff could technically do it.
@Decadent same
@Laurey Once these get sorted, it will be a lot better! Bug and Keith are, like I said earlier, wading through a lot of code that’s like 10 years old. As they’re fixing things, they’re making it more efficient and just overall better. It sucks that so many things broke, but that’s what old code mismatched together does ;_;
Broadband into my house at 1Gb speed, MSI laptop can handle average 400Mb, 1 other browser window open, nothing else running but the basics, a little more than 400 users on Subeta...took 27 seconds to load this comment page from the news page. I'm not running a monster but it's no potato and that's a long time "waiting for Subeta" :(
I know you've been busting you backsides to get things working, and I'm seeing improvements every visit, but I visit for less time and less often while the site is not running smoothly because it's not fun to wade through errors or wait for extended periods for a page to load. If the site struggles to handle less than half the player load it will see during events, it's not giving me much hope that it'll handle the holiday rush. The knowledge that things aren't fully functional but something this large is going to hit leaves me feeling sad about how it's going to play.
Fingers crossed but..I'm not real hopeful.
I know you've been busting you backsides to get things working, and I'm seeing improvements every visit, but I visit for less time and less often while the site is not running smoothly because it's not fun to wade through errors or wait for extended periods for a page to load. If the site struggles to handle less than half the player load it will see during events, it's not giving me much hope that it'll handle the holiday rush. The knowledge that things aren't fully functional but something this large is going to hit leaves me feeling sad about how it's going to play.
Fingers crossed but..I'm not real hopeful.
Well it's not the first time Fireside has been running into Lumi. I'm glad it will be starting soon!
Thank you staff, for your continuing work in fixing everything, ilu <3
Thank you staff, for your continuing work in fixing everything, ilu <3
Thanks for the update and hoping all goes well for all three events! Looking forward to new stuff. :)
Aw man, I was sooo ready for a big spending spree! I hope the site can get more stable, I have had a couple errors today buying items from the loyalty shop and cash shop so it's better to delay if the cash shop stuff is still wonky.
For me the site is still running a bit slow, but improved from right after the downtime. The place I get consistent heroku errors is in my user shops. And I got the page that says "Looks like the page refreshed, this page is to make sure you didn't make multiple purchases" when I bought an item both from the cash shop and from the loyalty shop a couple hours ago. Everything else seems to load okay for me if a bit slow.
Keep up the good work guys, can't imagine trying to run events and getting all the errors under control. Fingers crossed you guys are able to make good progress this weekend. I wish I could buy y'all a pizza and some gatorade or like a nice dinner or something haha. It will be worth having the messiest holiday season if it can all be fixed up going into the new year I hope! And I'm still amped for the black friday sale, even if it's on cyber monday or beyond. :P
For me the site is still running a bit slow, but improved from right after the downtime. The place I get consistent heroku errors is in my user shops. And I got the page that says "Looks like the page refreshed, this page is to make sure you didn't make multiple purchases" when I bought an item both from the cash shop and from the loyalty shop a couple hours ago. Everything else seems to load okay for me if a bit slow.
Keep up the good work guys, can't imagine trying to run events and getting all the errors under control. Fingers crossed you guys are able to make good progress this weekend. I wish I could buy y'all a pizza and some gatorade or like a nice dinner or something haha. It will be worth having the messiest holiday season if it can all be fixed up going into the new year I hope! And I'm still amped for the black friday sale, even if it's on cyber monday or beyond. :P
I am ready for Fireside and can't wait to see the new items, but also a bit worried about how the servers will handle the event! Let's wait and see...
That's logical. Pitty for all the stuff being glitchy, but stores get revamped and renovated a lot too. It happens. Thank you so much for keeping us in the loop, and putting up with the saltiness too. <3 Thank you for all the hard work. I understand sleep is needed while trying to fight lines of coding. <3 you've done a great job.
Still way too much lag to enjoy questing, let alone a big event like Luminaire, with Fireside added in to put even more strain on an already wobbly platform. Not going to spend any real money on Black Friday, or anything else until the snail's pace lag, constant application errors, indiscriminate log outs, etc. are fixed.
now that's what I call being salty
guys try to be a bit less pessimistic, if they say it'll work if we wait for it then wait for it
thank you for all the work and communication! transparency is truly the most important thing.
guys try to be a bit less pessimistic, if they say it'll work if we wait for it then wait for it
thank you for all the work and communication! transparency is truly the most important thing.
When Luminaire starts
♪ Oh, the bonfire is slowly dying
And my dear, we're still goodbye-ing
♪ Oh, the bonfire is slowly dying
And my dear, we're still goodbye-ing
I realize the site isn't 100% yet, but I actually haven't been getting constant lag 24/7 anymore. It comes in spurts, and then it sorts itself out after a few minutes. I'm still able to do a lot of things.
I know some things still aren't working, but based on some of the stuff stated in recent updates, it seems like they're working on a lot of things on the backend that may need to be fixed before they can fix more individual things. Like especially the code for shops and stuff, they have said multiple times is outdated and causing some issues on the newer servers.
I understand the frustration, but there have been improvements over the past couple of weeks, even though we're still not at 100% yet. I'm not trying to invalidate complaints or annoyances or anything, but some of the comments are making it seem like nothing at all has been done when that's just not true.
Anyway, hopefully once all of this is over, there won't be as many issues in the future. ;~;
I know some things still aren't working, but based on some of the stuff stated in recent updates, it seems like they're working on a lot of things on the backend that may need to be fixed before they can fix more individual things. Like especially the code for shops and stuff, they have said multiple times is outdated and causing some issues on the newer servers.
I understand the frustration, but there have been improvements over the past couple of weeks, even though we're still not at 100% yet. I'm not trying to invalidate complaints or annoyances or anything, but some of the comments are making it seem like nothing at all has been done when that's just not true.
Anyway, hopefully once all of this is over, there won't be as many issues in the future. ;~;
Thanks for the update, appreciate it. But the site is running worse than it was before the maintenance. Maybe it should have waited until 1st of the year so it doesn't make any of the many events make the site go down again. Hope everything gets fixed and things start running well soon.
Thank you for the updates, but honestly? The site is still not stable. There is still lag to no end, which I imagine is only going to get worse during the holidays. There is still errors such as being unable to access large shops/wishlist sections, shop and other similar notifications still not popping up, and battling still isn't working among other things. I understand the staff is small and spread thin and you guys are working on it, but I'm honestly not expecting this to go well.
>Fireside itself will begin during the day tomorrow.
So.... Does that mean us Europeans are gonna get screwed by time zones again? As in, it'll release at 4pm Subeta time/10pm EU time, meaning I won't be able to do anything at all that day? I get that there's issues with items and releasing and etc, but I'd rather it release midnight sunday/monday then.... .___.
Anyway, good luck with the release, I hope it doesn't crash the site. :x Thanks for all the hard work!
So.... Does that mean us Europeans are gonna get screwed by time zones again? As in, it'll release at 4pm Subeta time/10pm EU time, meaning I won't be able to do anything at all that day? I get that there's issues with items and releasing and etc, but I'd rather it release midnight sunday/monday then.... .___.
Anyway, good luck with the release, I hope it doesn't crash the site. :x Thanks for all the hard work!
Thank you so much for the update! All the hard work you guys are doing to get this sorted is so greatly appreciated!
Thank you for the update. Bringing BF into December makes me become interested in creating my own custom items for the first time. We know you work hard behind the scenes. xoxo team! <3 (Whoever wants it. lol)
thanks for this. However i'm still getting loads of error messages around the site. So i hope the site can handle fireside
That’s a bummer. I was going to pick up a GA today as mine is expiring tomorrow. Maybe I’ll still pick one up later to squirrel away.
Thank you for the update.
Thank you for the update.
i'm with some others here: as ready as i am for the events, the site doesn't seem 100% yet on my end, so i'm curious as to how it will do under event stress. doing quests is still laggy for me ):
that said, thank you for the updates and transparency!
that said, thank you for the updates and transparency!
Thank you for the update and all your hard work on the site. ♥️ Really looking forward to Firenaire... or should we call it Lumiside? Haha, either way I can't wait for the festivities!
Ya, no thanks.
I do appreciate the stuff yall have done for us to make up for the problems but
Id love to know what keeps selling in my shop. Last known item that was bought was on 11/14/19 - 10:54:59 pm.
Id love to get to my galleries, But those damn Application errors always pop up.
Id love to do all my quests but those damn application errors & the lag show up.
Now you want to throw more stuff at us.
My guess this site is going to bog down even more.
I do appreciate the stuff yall have done for us to make up for the problems but
Id love to know what keeps selling in my shop. Last known item that was bought was on 11/14/19 - 10:54:59 pm.
Id love to get to my galleries, But those damn Application errors always pop up.
Id love to do all my quests but those damn application errors & the lag show up.
Now you want to throw more stuff at us.
My guess this site is going to bog down even more.
I'd ask if it would be possible to put the BF prices on stuff already in the shop and have the new things on Monday, but it's your schedule and you're already working hard!
Thanks for the update! Just hoping 3 different events in Dec doesn't strain the severs too much. x_x
You said, you'd wait, till the site is running again? It definitely isn't, not the slightest.
Huge lag with nobody online and without event stuff happening in addition to dailies?!?!
So it'll be even harder not to be caught in application errors or to get the dailies done without spending close to 24 hours here?
"how to unlock that gosh darn bonfire thief challenger"
battling among the things not working yet?!!!!??
Why are you doing this after all?!
Huge lag with nobody online and without event stuff happening in addition to dailies?!?!
So it'll be even harder not to be caught in application errors or to get the dailies done without spending close to 24 hours here?
"how to unlock that gosh darn bonfire thief challenger"
battling among the things not working yet?!!!!??
Why are you doing this after all?!
Thanks for the updates and all your hard work to improve the site! And especially for the information regarding the specific start day of events. That's super nice to know! :D
aw that's a bummer, but thank you for the update & honestly for waiting it out! the silver lining tho is that now my weekend is a lil less stressful/hectic :sparkling_heart:
Honestly? I feel that a nice warm up by the bonfire after hours of Luminaire shopping is just the ticket. I know technology upgrades and changes always result in headaches.
When I worked at a bookstore, we were promised that our new registers would be fully functioning the next day. Upgrade hits, 4 out of 6 registers were down and the other two were spitting pea soup and rotating 360 degrees for a full week before things were back to normal...
Thank you for all your hard work!
When I worked at a bookstore, we were promised that our new registers would be fully functioning the next day. Upgrade hits, 4 out of 6 registers were down and the other two were spitting pea soup and rotating 360 degrees for a full week before things were back to normal...
Thank you for all your hard work!
Well anyway, it's good to actually know what day an event will start for once. I can't wait to see what the new items (Besides the ones someone in the forums managed to get images of before they disappeared) look like. And I also can't wait to find out just how the carnival will be involved in releasing the 2018 Morostide items and those two minions. I'm sure I'll have enough tokens if those are needed.
Amber
STAFF
@pointycatears & @Laurey They’ve been delayed not just because of the issues with battling, but in the case of the Friendly Challenger it’s usually Bug programming that unlock method and he’s got his hands full with …. everything else haha. We haven’t forgotten though! Cranberry and Purge were able to get the challenger done (with a few hiccups, gosh darn apostrophes) and we’re going to try to get them out before the end of the month.
♡ Thank you so much for the update and the transparency! I super appreciate that and all the hard work you guys are putting in.
Amber
STAFF
@Johnny Bug and Keith have been great at getting things fixed for us. They've been working through code that's old as dirt (so much of our site tbh) and I'm amazed at how much they've been doing the past few days. Like it sucks that all these issues happened, but things are working better as they get fixed which is rad.
@Frost doing my best!!!
@Frost doing my best!!!
Happy to wait if the site will be reliable and able to handle the activities! Wishing y'all smooth sailing behind the scenes!
Looking forward to seeing all the new items once everything is ready. :)
@Amber
It's okay if you don't know, but I was just curious if there's any idea of when this month's battle challengers might be released? I know there have been issues with battling not really working correctly, so I understand if those need to be delayed a bit more.
@Amber
It's okay if you don't know, but I was just curious if there's any idea of when this month's battle challengers might be released? I know there have been issues with battling not really working correctly, so I understand if those need to be delayed a bit more.
Do you have any news on the Friendly and Cash Shop challengers? I know who the Friendly Challenger is from the loot, and I know they're probably delayed because of the battle errors, but how will this affect the Cash Shop challenger? Will you release them very shortly one after the other, will you release them at the same time, or will you delay the Cash Shop challenger into December? Sorry if you haven't decided yet, I'm just a bit worried and would like some reassurance.
I really, really appreciate the news posts! Thank you for keeping us all in the loop and for all the hard work! <3
Again, thanks for all the hard work. To all the staff.