Originally when I posted the news post about lost accounts, I was under the impression that 50 or less accounts had been lost due to the power outage. Under new information, this number seems to be far greater, more than any of the administrators can handle. An script will be written to help users recover their accounts. This script may take up to a day to complete, so the rule on not playing the site has been removed, you may play, however, any pets you adopt will be deleted or placed into the pound if there are no remaining pet slots in the original account. Thank your for your patience, and we apologize for the inconvinance. We will do our best to rectify this issue in a timely manner.
Posted by User not found:
User not found:
=(
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Crash
I want to apologize for my outburst the other day. I have tired of waiting, so I started to build on this account regardless of whether or not I will be getting my lost account back. The only thing that upset me so much about my lost account was that I had just paid and activated a two month gold account. Reading the FAQ for gold accounts I learned that any time lost on the gold account is just that, lost, so I won't have two months if I ever get my old account back, I'll have whatever remains of those two months. Please someone give us an update.
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Decepticon
I just want an update, to know if I'll ever see my account again. If not it would be nice to know as soon as possible so I can start building up this one. ):
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Asami_359
*twitch* Anyone else feeling like we're being brainwashed by things like token shop releases and the giveaway? It's kinda like they're trying to make us forget about our old accounts.
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nada
I agree with Triciazeling; and it would be nice to know whether or not are we EVER going to get our accounts back. I worked hard on mine and I'm sure there are people who were here longer and lost their accounts, too. I think we all would appreciate to know that at least someone's still working on it, or that someone will be.
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TriciaZeling
I'm wonder how the script will be of evolving... only if they might telling us briefing of what they make,<br />
we would not live so worried.<br />
<br />
Besides, it is certain that David does not make scrip<br />
any more? Then, this means that they have to start again to make it? And if the answer is affirmative , then, how long we have to wait more?<br />
<br />
I don't want to seem impatient, as a matter of fact I don't matter to wait, but I wish I could have a little more information about if I will be able to retrieve the account or if I have to start again.
we would not live so worried.<br />
<br />
Besides, it is certain that David does not make scrip<br />
any more? Then, this means that they have to start again to make it? And if the answer is affirmative , then, how long we have to wait more?<br />
<br />
I don't want to seem impatient, as a matter of fact I don't matter to wait, but I wish I could have a little more information about if I will be able to retrieve the account or if I have to start again.
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User not found:
Well when we've been waiting for our accounts for over a week, it's only predictable some of us get mad.<br />
<br />
I'm beginning to think Subeta can't do anything right myself.
<br />
I'm beginning to think Subeta can't do anything right myself.
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Crash
I WANT MY MONEY BACK! I PAID FOR A GOLD ACCOUNT AND CAN'T USE IT BECAUSE I LOST MY ACCOUNT NOT EVEN 24 HOURS AFTER PAYING FOR THE GOLD ACCOUNT!!!!!! I'M BEGINNING TO HATE THIS WEBSITE AND THE PEOPLE THAT RUN IT, AND I DON'T HATE.
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User not found:
<img src=/images/smilies/6398_emoticon_sad.gif border=0>!!!
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Yera
Shouldn't this be done by know?! I'm not usually one to complain, but it's been around two weeks already, wasn't this suppose to take a day? There should at least be an explanation for this delay...
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User not found:
well, i can wait all the time this is gonna take, but i feel bad for those who had gold accounts <img src=/images/smilies/6398_emoticon_sad.gif border=0>
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Frisk_911
My friend donated $100 to the site so I could get my two new pets I had about a week before I went to work and lost it all. I miss them. I worked hard for the 5-6 months I have been here to get my 12 pets. I was close to getting another MDP for 2 more pets. All I want is my account back then I'll be a happy person again.
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Asami_359
*glares* Are they just going to leave us hanging forever and hope we forget about our old accounts? Sorry, not happening.
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User not found:
just thought i let you know im not mad and i cant wait till i get my old account back and thanks for letting us get a pet so we can do our quest while we wait.
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User not found:
crashbash1221! wow, thanks xD so i'm going to clear my vault right now <img src=/images/smilies/6398_emoticon_smile.gif border=0> thanks for telling me ^^
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Crash
Penelo, the script they are making will not be given to each individual who lost their account. The script is to help the staff members find the lost information, and for everyone that sent in their account info, all the staff would have to do is in the coding for those members, put the info from the lost account. I believe that is how the script will work, it will override any info you might have, such as pets, shops, and your vault info, unless like they said on the pets it doesn't go over your limit.
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User not found:
I'm still waiting for an update about this.. I miss my pets and my things, and I refuse to make more pets until I get mine back.<br />
<br />
I just wish they'd give us a little light about this.. DD<img src=/images/smilies/smiley_sadface.gif border=0>
<br />
I just wish they'd give us a little light about this.. DD<img src=/images/smilies/smiley_sadface.gif border=0>
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User not found:
Made no sense *points down*
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User not found:
well, i thnk we can use our vault and when they give us the script, we could put all our items in our inventory and then use that script to get our account back... the thing is don't use the script having things in our vault... i think. o.O<br />
xD<br />
i hope so...^^
xD<br />
i hope so...^^
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User not found:
I know theyre trying but i think they should at least post an update as to whats going on.I miss my account <img src=/images/smilies/6398_emoticon_sad.gif border=0>
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User not found:
They predicted this might happen. They backed up the servers. Why didn't they warn us before they shut it down and lost our accounts?<br />
<br />
I know, I know... But still. Anyway, it's somewhat davids fault anyway. lol.
<br />
I know, I know... But still. Anyway, it's somewhat davids fault anyway. lol.
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User not found:
I already went crazy. I ate my left arm and since then haven't eaten anything. I've gone crazy. All thanks to David.
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Decepticon
I don't mind them releasing new regular items, but when they release new token shop items those of us without our accounts loose out because we don't have the tokens we've been saving up and only can do Widzard quests and hope to make enough, all while only having room for 50 items. Please can we atleast know why it's taking so long? I'm about to go crazy. ;-;
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User not found:
Well the staff seems to be ignoring our whining. Oh well. As long as they get our accounts back
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Bogart
Okay, I really think a news post with some update would be nice. ._. All we can do is wait, and we don't know what's going on anymore. So please, tell us what's going on? <img src=/images/smilies/smiley_sadface.gif border=0><br />
<br />
It's actually not that easy to play without being able to use the vault. :/ My inventory keeps getting full over and over again. Yeah, I know, we can use the vault, but I really don't want to risk using it. ._.
<br />
It's actually not that easy to play without being able to use the vault. :/ My inventory keeps getting full over and over again. Yeah, I know, we can use the vault, but I really don't want to risk using it. ._.
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DJ
I do agree we need a lengthy update on what has been going on and why it hasn't been fixed, or even noted, yet.
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User not found:
I do understand that it isn't those admin that are making the new items that are making the script.<br />
<br />
What I don't understand is why the script isn't made yet.<br />
<br />
Why I don't have my old stuff back.<br />
<br />
Or why no one dares say why. O.o
<br />
What I don't understand is why the script isn't made yet.<br />
<br />
Why I don't have my old stuff back.<br />
<br />
Or why no one dares say why. O.o
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Frisk_911
-sigh- I'm getting bored. If it weren't for my friends I would leave to do other things. I miss my pets. I would like to see an update at least. I wasn't even home when my account was lost in the power outage. I too can't make as much money as I use to. I'm not mad, just irritated a bit. Please just let us know what is happening. Thank you.
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Crash
I'm not angry with the admin releasing new items, because new items are not my business. Quests and games are how I make my sP. But I can't play the one quest that pays out the most because I no longer have enough sP to play them (Sagi quests for anyone who might be confused). And I have the same problem as sweetgirl, I purchased my GA the day prior to losing my account, so you can see why I might be a little irked by this.
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Voldemort
I havn't yelled at anyone from the staff. I have commented Keith about it, though. <br />
What I am angry about, is that I just recently bought 2 months worth of gold account... and I have not been able to enjoy those "priviledges" for a week now. That is seven days of my GA that have gone to waste.
What I am angry about, is that I just recently bought 2 months worth of gold account... and I have not been able to enjoy those "priviledges" for a week now. That is seven days of my GA that have gone to waste.
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DJ
By the way, the people putting up new items are the artists and Assistant Admins, not people working on the script. Not every admin on this site is able to go through and make scripts. So before your start yelling at half the staff that has absolutely no power over restoring accounts, please consider that.
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DJ
Okay everyone, there's no reason to get this mad over a virtual site. We can still play and chat which is better than nothing. A news post of an update would be nice though.
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Crash
Sweetgirl if you read the message at the top of this page that David posted, it says " this script may take up to a day" so to be waiting longer than that is a little crazy, especially since some people did get their accounts back. What about the rest of us that lost our accounts?
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Voldemort
I don't remember them saying a day, but I do remember that there were some people who got their accounts in the beginning ofthe week, and no one has since them. It would be nice to actually see a little progress or an update or something. And putting out all of these items in the token shop is totally unfair.
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Crash
ONE WEEK! WTH! Why are we still waiting, I'm beyond irritated, and moving on to pissed. Why hasn't David come on to explain that hey it's taking longer than we expected, that'd be better than just not being available. One day has turned into a week without an apology for the time. I fully understand that these things take a little bit of time, but don't us it'll be a day and then make us a wait a week plus.
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User not found:
I would have to agree. I'm getting very irritated. Stop focusing all your time on new items and such and get our accounts back. It's been a week. A long, hard week. And I'm officially bored with everythign else on subeta, I want my chibi warador back so I can pamper it with toys.<br />
<br />
GIMME!
<br />
GIMME!
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Asami_359
*rolls eyes* This is getting stupid. We've gone about a week without our accounts and the script isn't up yet. You're probably all working very hard to help us (and I appreciate that) but honestly...releasing items in the Token Shop and coming out with so many new items doesn't exactly solve OUR problem.
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Zanic
I hope there isn't a time limit to when accounts can be bought back, I ain't one to complaine and I won't but I'm a little on the worried side since admin inboxes are full, making it unable to send old account details. I wouldn't want to bother staff members, without instructions to go elsewhere than sMailing David about this. <img src=/images/smilies/6398_emoticon_sad.gif border=0> It's just a game of playing the site on this account, and waiting for inbox space to open for him, I ain't minded enough to know about what this script'll do lol
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Alecto_226
Stupid thing cut off my message o_0<br />
*As far as shops and vaults go - Im taking my chances, if I lose whats in it so be it but at least Ill have something to do for the time being.
*As far as shops and vaults go - Im taking my chances, if I lose whats in it so be it but at least Ill have something to do for the time being.
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Alecto_226
It is taking longer then they said it would but at least they're trying to get them back, most sites wouldnt even bother trying and that alone makes the wait worth it. It is by no means easy to do and would take time even if it was. Either way all we can do is be patient and wait to see what happens, wishing it went faster won't make it do so.<br />
<br /> if I lose whats in it so be it but at least Ill have something to do for the time being.
<br /> if I lose whats in it so be it but at least Ill have something to do for the time being.
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User not found:
I actually put all my crap in my vault and sell everything I get for halfprice in shop. <img src=/images/smilies/6398_emoticon_raspberry.gif border=0>
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Voldemort
You can't put items in your vault or shop, you risk losing them when you do manage to get your shop back.<br />
I agree though, this is taking too long. It has almost been a week since it happened.
I agree though, this is taking too long. It has almost been a week since it happened.
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Decepticon
I wish they would stop coming out with awesome new things that some of us can't afford because we don't have our stuff back. <img src=/images/smilies/6398_emoticon_sad.gif border=0>
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User not found:
You could always put the items in your vault or start a new shop, crash
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Crash
Where's David, his inbox is full, and he hasn't been on in days, I thought this script was going to take a day! I can't play games anymore unless they don't give out items, my inventory is almost full, grrrr! I'm also losing out on money spent for a gold account, this is getting ridiculous. I know they're working hard to fix this, but come on!!!
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User not found:
Okay, done watching Borat. Now I'm bored and out of popcorn
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User not found:
Meh. *accepts popcorn*<br />
<br />
I guess I'll go rent a movie or something.
<br />
I guess I'll go rent a movie or something.
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Voldemort
I know exactly how you feel Zachie. I find it kind of weird that there were a few who got their accounts back right away, and since them, I haven't seen anyone else get theirs back.
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Lacy_675
I cant wait until I get my account back e_e<br />
<br />
Oh and Niadavaya, the accounts were actually deleted, there's no trace of them at all. All comments, posts, everything was just gone. So its not like the passwords were just lost..
<br />
Oh and Niadavaya, the accounts were actually deleted, there's no trace of them at all. All comments, posts, everything was just gone. So its not like the passwords were just lost..
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User not found:
*still waiting*
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User not found:
*still waiting*
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Bogart
Hm, I hope we can get our stuff back soon, 'cause my inventory is full and there's not much I can do about it... x3 Except deleting or donating stuff. But then I can't use quickstock, 'cause I don't have a shop. Maybe I should just create a shop and then delete it...
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User not found:
Still waiting. :O<br />
<br />
Script should be done by now, lol.
<br />
Script should be done by now, lol.
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User not found:
Good luck to all who are trying to get their accounts back <img src=/images/smilies/6398_emoticon_smile.gif border=0>
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User not found:
I'm really glad this news came out, because I already gave up, but now there's a chance I get my pets back! *dances*
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Pink
What a hero, saving everyone like that...<br />
I don't know what a script is but if dave does than I'm sure it'll work (well if It's really a caffeii type thing it might not... hyper little bean it is)
I don't know what a script is but if dave does than I'm sure it'll work (well if It's really a caffeii type thing it might not... hyper little bean it is)
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User not found:
OH. And sorry about double posting, but when you said "An script will be written to help users recover their accounts. " It is supposed to be A. I am sorry, but it was a bit annoying <img src=/images/smilies/6398_emoticon_dead.gif border=0>
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User not found:
Well, at least you are trying and thats all that matters. But I have not lost my account yet; but if I did, would I not be able to get my password back through e-mail?
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DJ
umphhh I miss doing 10 more quests. <img src=/images/smilies/smiley_sadface.gif border=0> I hope my GA doesn't run out, I can't remember what I had on it.
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KeturahRose
my account was also lost so I made a new one with one pet. If I get the old account back I will delete this one.<br />
I do hope to get my older account back.
I do hope to get my older account back.
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Paint
Hrm, just wondering, you say we can play the site, so I bought some clothes for my temporary human avie. But I'm wondering, will this "new" wardrobe be merged with my new one, or will the clothing I bought while waiting disappear? o:
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SoundByter
Well, I guess I'll live with Coughdrops and my temporary buds <img src=/images/smilies/6398_emoticon_grin.gif border=0> (I'm happy, even if I have to get rid of em when the script's done <img src=/images/smilies/smiley_sadface.gif border=0>)
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User not found:
And we wait, lol.<br />
<br />
I want my account back. xD
<br />
I want my account back. xD
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User not found:
Hope you enjoy! Even though it's not much...I spent a lot on a dusk popoko elixir before this whole thing...
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User not found:
Urp, if I had the sp to fund it I'd donate stuff to the people who had lost their account. Oh wait, *remembers stuff in vault*...
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User not found:
My account that I lost was under this same name, since it was lost, and the info retrieved would not be under the original account anyway, I hope reusing this sn won't be a problem, and I hope it doesn't confuse admin. Thank you for getting me my account back, *futuristically speaking that is*
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Tere
thank you, i lost my account so i was a little confused <img src=/images/smilies/6398_emoticon_happy_sweatdrop.gif border=0>
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User not found:
As am I.
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User not found:
Thank you for the information.. I'm looking forward to having my pets back..
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Aimee
and we apologize for the inconvinance.<br />
<br />
erm yeah, i think that would be inconvenience... <img src=/images/smilies/6398_emoticon_raspberry.gif border=0><br />
<br />
I'm sure you're working hard to sold the problem! keep up the good work David. *is very glad her account wasn't lost*
<br />
erm yeah, i think that would be inconvenience... <img src=/images/smilies/6398_emoticon_raspberry.gif border=0><br />
<br />
I'm sure you're working hard to sold the problem! keep up the good work David. *is very glad her account wasn't lost*
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User not found:
Scripts pwn. GO, ATTACK US WITH SCRIPT OF AUTO RECOVERY
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User not found:
Im confused I was able to log on my account like 8 hours ago I come back to this news and my account is still there a long with the pets im just not being logged on. Is that the result of this glitch or is it just my account. My account is Amoora I just created this one so I could get help <img src=/images/smilies/6398_emoticon_sad.gif border=0>
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User not found:
Three cheers for the staff! ♥ Y'all are awesome <img src=/images/smilies/6398_emoticon_smile.gif border=0>
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Kittycatrat
Sorry for all those affected ones... I know what it's like to lose an account when it's not your fault... thankfully the staff were willing to listen...<br />
<br />
Well, half of it was my fault for not having a good eye lol!
<br />
Well, half of it was my fault for not having a good eye lol!
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User not found:
My account was recovered, so I just have to say how thankful I am to the admins and how proud of all the hard work they're doing ^^ Nice work guys!
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User not found:
I'm sure it's much harder on staff then users though. Sure, a missing account sucks, big time. imagine being on staff having to fix SO many accounts plus all the other problems. I mean look at the bug page, thats a lot of bugs and time the staff are putting into it. They are doing a wonderfully amazing job on this and all the other problems. Think of the mail and comments the staff get daily. Honestly, if I had an account with any less the like Ten million or so I'd just let it go. Thats me though. <br />
If it's minor I would wait to bother staff about it now. Seriously I was about to mail David about a small profile problem looking at his comments it's not worth bugging him about right now. I'd have nervous eye twitches having to hear problem after problem. xD
If it's minor I would wait to bother staff about it now. Seriously I was about to mail David about a small profile problem looking at his comments it's not worth bugging him about right now. I'd have nervous eye twitches having to hear problem after problem. xD
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Ryndarwen
I wish luck to all subetarian administrator you will need a lot !<br />
Good luck to all who lost their account !
Good luck to all who lost their account !
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Xiria
David, you said that the shops and vaults won't be merged, but what will happen to the wardrobe? Will those items be merged?<br />
<br />
Also, you said that trade lots would be merged. You can only have up to ten trade lots at a time, though. What if the total number of trade lots after the merge was more than ten? Would some of the lots be deleted, then?
<br />
Also, you said that trade lots would be merged. You can only have up to ten trade lots at a time, though. What if the total number of trade lots after the merge was more than ten? Would some of the lots be deleted, then?
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User not found:
Sigh, I really do hope that you can all find a permanent solution for the accounts being deleted problem.After all, it is a reoccurring problem.<img src=/images/smilies/6398_emoticon_sad.gif border=0>
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User not found:
Wow. That's got to be really hard on both the affected users and the staff, and I bet finding out how serious the problem turned out to be was a real shock. Good work making the adjustment so smoothly, and best wishes getting everything handled.
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Poisonous_809
Rebel, chances are that was probably part of it. Over 40,000 people were left without power up here. XD<br />
<br />
Dunno how many of em were on subeta or whatever, though. cB
<br />
Dunno how many of em were on subeta or whatever, though. cB
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rebellious
Why was there a power outage? Was it because of that big storm in the Northeast? /nosy.<br />
<br />
Thank you so much for trying to fix everything.<img src=/images/smilies/6398_emoticon_grin.gif border=0>
<br />
Thank you so much for trying to fix everything.<img src=/images/smilies/6398_emoticon_grin.gif border=0>
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TRAUMA_436
David, you and Keith work so hard, with you team. I wasnt affected, but I really appreciate your attitude towards this. You could just go "Too bad, so sad.", but you dont.<br />
<br />
I
<br />
I
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KittyOdd
That's what I was wondering. It doesn't hurt me then. xD I just wanted to see if my new pets might vanish. Sorry I confused you.
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zulafish
It's good to know that the mods are working so hard with the affected people to fix this, instead of just looking at the number of lost accounts and saying, "That's too many, they'll just have to start over."<br />
Nice to know we've got such great mods here. <img src=/images/smilies/6398_emoticon_happy.gif border=0>
Nice to know we've got such great mods here. <img src=/images/smilies/6398_emoticon_happy.gif border=0>
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Victoria_884
But again... it seems like you're part of a different glitch. Okay, in other words, what I'm trying to say is that your 6 hours old account probably won't be retrievable.
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Victoria_884
Kitty, it doesnt seem like your account was part of this glitch... this glitch only happened on Friday, yet the account you're using now is 2 weeks old?
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Crash
and if we had gold accounts, that information will be tranferred as well? i had just signed up for a gold account, and want to be sure that the money I spent isn't lost.
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KittyOdd
I have completely started over since my first account vanished (it was only 6 hours old when it vanished). I have the max number of pets now, so will two of my pets be disowned and replaced with the original two? I don't really want that to happen. Should I empty my vault and shop now? Sorry for more evil questions. xD
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User not found:
Sorry for all you people that are affected by this! =-(
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Lindsie
I'm glad mine wasn't affected but it's really good that everyone's doing as much as possible to set this all right. :/ -thumbs up-
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User not found:
What if we make sPs would those get merged also?
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User not found:
Thaks for the infornation David! Thanks Kerryee, hope to see you soon hun <img src=/images/smilies/6398_emoticon_heart.gif border=0>
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User not found:
*applauds the response to help those who've lost their accounts more quickly, and also understanding on behalf of the staff towards those who want to be able to play while waiting*<br />
<br />
I wasn't affected, but it's good to see staff being understanding toward the users about the whole thing!
<br />
I wasn't affected, but it's good to see staff being understanding toward the users about the whole thing!
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User not found:
if i may be so bold ... perhaps this is an extra good time to visit the cash shop and buy as many donation items or GA medals as we can afford, since this is bound to be costing the staff a *lot* even if it's in hours of donated labor. i for one plan to spend as much as i can there. and if a bunch of us pour in over and above what we would normally do, perhaps it will really help a lot.
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User not found:
Thank you for the update, I'm just glad I was lucky enough not to lose mine after all the hard work I've put in over the past few months. I hope all who did lose their accounts get everything back safe & sound.
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Frisk_911
Thank you David and administrators. Your hard work is appreciated by me and all those who lost their accounts.
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User not found:
Trades and inventory will be merged, I won't bother merging new shops/shop stock and new vault items however, so Don't place anything at all in your vault.
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User not found:
Thanks so much for keeping us all updated. I and my family member's all have our accounts safe and sound, but we understand the upset caused by what happened, and we are thankful you are all working so hard on the other's behalf.<br />
<br />
<br />
~applauds~<br />
Thank you!
<br />
<br />
~applauds~<br />
Thank you!
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DJ
I've got another question, If we put the items we've restocked in trades, when our old things come back, will our previous trades be deleted or affected in any way?
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emiliers
The staff are absolutely great for trying to fix this. Good luck. <img src=/images/smilies/6398_emoticon_happy.gif border=0> And I also wish the people who lost their accounts luck in regaining them soon. <img src=/images/smilies/6398_emoticon_smile.gif border=0>
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User not found:
Items you restock will be kept, since there is no actual limit on those. However, be aware that any shops you create will be deleted. I forgot to mention that in my post.
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grumblewolf
wow. that's awful.<br />
the staff fixing this situation are amazing!!! <img src=/images/smilies/6398_emoticon_smile.gif border=0>
the staff fixing this situation are amazing!!! <img src=/images/smilies/6398_emoticon_smile.gif border=0>
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User not found:
phew, I'm glad my account was safe <img src=/images/smilies/6398_emoticon_smile.gif border=0>
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User not found:
Sorry to those whos accounts were lost <img src=/images/smilies/6398_emoticon_sad.gif border=0>
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