Site Update
Wow, what a confusing few days! Thank you all for following the Pownce (sorry for abandoning the twitter!) for updates, and giving your opinion on the poll.
Instead, we worked very hard to get back as much data as we could from logs, and other various area's of the site. The things that are effected are:
- User Shops
- If you are missing items from your user shop (anything put in, in the past 10 days) check your sMail! You should have a sMail from SubetaTeam telling you what items have been put in your Vault. Some of you had quite a few items!
- If you are missing items from your user shop (anything put in, in the past 10 days) check your sMail! You should have a sMail from SubetaTeam telling you what items have been put in your Vault. Some of you had quite a few items!
- Items
- All the item data on the site (What they do, descriptions, etc) were lost, and had to be rebuilt (thank SubetaHQ for some help there!) from various areas of the site, and other information. That means that shop prices on items changed, as well as possibly some rarities. If you notice anything odd, please send either Keith, Amber or User not found: dna a sMail, and we will have it fixed as soon as possible!
- All the item data on the site (What they do, descriptions, etc) were lost, and had to be rebuilt (thank SubetaHQ for some help there!) from various areas of the site, and other information. That means that shop prices on items changed, as well as possibly some rarities. If you notice anything odd, please send either Keith, Amber or User not found: dna a sMail, and we will have it fixed as soon as possible!
There you have it! We didn't have to roll anything back (kind of) and worked hard to bring everyone to a happy medium. Hopefully everyone has their items, and as always, we are working very hard to make sure this doesn't happen again!
Note: Some people are confused about items that they have, that they sold before the site went down (that are now in their vault) and what they should do with them. Go ahead and keep them. We decided it'd be much easier to give out all the items, then not give out any items. You aren't abusing a glitch reselling them.
Posted by Keith
Nicki
Thank you so much. I was confused that I have a thing in my shop what I have already sold ^^
Thank you Subeta team for all of the hard work you did! No other pet site would have cared as much as you do. Thank you & once again I love Subeta! <img src="http://www.subeta.org/images/smilies/6398_emoticon_smile.gif" border="0" />
User not found:
I'm missing everything I put in my shop, but on the other hand, I got a potion back that I had sold. My user Profile updates have been erased... Is that normal?

Um... items I took out of my shop forever ago ended back in my shop. Good thing I noticed and removed them before they sold.
Thanks for the massive effort put in. About all I've noticed is all the main shop prices are double / treble what they used to be.
User not found:
hooray! but my christmas present is gone <img src="http://www.subeta.org/images/smilies/6398_emoticon_sad.gif" border="0" />
User not found:
Just wanted to say a huge THANK YOU to everyone who helped get the site back up and running. It sounds like it was quite a large task! I appreciate all your hard work. =)
You guys rock for fixing it all with so little fuss and making it as fair as possible. <img src="http://www.subeta.org/images/smilies/6398_emoticon_heart.gif" border="0" />
I have so many items I sold though. o.o We can really just resell them all?
I have so many items I sold though. o.o We can really just resell them all?

OMG Thank you for all your hard work!!! Much love to the Subeta team. <img src="http://www.subeta.org/images/smilies/6398_emoticon_smile.gif" border="0" />
I must say that I am very pleased with how this was handled. Other sites show that they don't give a damn and to piss off whenever crap like this happens. Job well done.
Thank you guys! All my items were in my vault. I'm so glad everything is working out.
You guys are the best.
You guys are the best.
Sure enough I checked my vault, and theres my items. Awesome!
Thanks go out to the the staff for all your work to fix the site.
Thanks go out to the the staff for all your work to fix the site.
Awww, thank you, thank you, thank you~ praises Keith and the Admin You worked so hard, and it sounds like things are going to work out pretty well. THANK YOU! hugs Subeta

Thank you Subeta staff. You've really did a wonderful job getting the site up and running and trying to keep everything in its place. I commend all the programmers that worked so hard. Thank you all very much.
<img src="http://www.subeta.org/images/smilies/6398_emoticon_grin.gif" border="0" /> Yay! the sites back. <3333 you guys are awesome!
I'm missing a TON of items <img src="http://www.subeta.org/images/smilies/6398_emoticon_sad.gif" border="0" /> My galleries are nearly empty, and the items are mostly NOT in my vault. Is there something I can do?
Yay! Subeta is back. <img src="http://www.subeta.org/images/smilies/6398_emoticon_smile.gif" border="0" />
I'm missing a full page of items in my shop but i don't know the names so i don't care. xD
I'm missing a full page of items in my shop but i don't know the names so i don't care. xD
User not found:
Thanks for all your work!
I'm so happy to have my pets back!!! hugs her pets
I'm so happy to have my pets back!!! hugs her pets
User not found:
Ahhh! Thank you! You're the best and this definitely worked out great <img src="http://www.subeta.org/images/smilies/6398_emoticon_grin.gif" border="0" />
User not found:
I am really pleased with how this all turned out. Thank you for polling and waiting and listening. I think this is the best possible solution all around. Thanks again! <img src="http://www.subeta.org/images/smilies/6398_emoticon_heart.gif" border="0" />
colddragon, i was just reading back on your posts and you better check your scrolls. everyone is missing their scrolls, at least i think everyone is. i know some are. i am missing my 4 scrolls so i imagine you are also. i tried to send you a message but cant do that and cant get on my or anyones profile, but at least we can do stuff. thanks again subeta for getting the site back to us.
Thanks for getting it back to us! <img src="http://www.subeta.org/images/smilies/6398_emoticon_smile.gif" border="0" /> Out of interest, who do we report missing items to? <img src="http://www.subeta.org/images/smilies/6398_emoticon_smile.gif" border="0" />
Thank you for bringing the site back up. <img src="http://www.subeta.org/images/smilies/6398_emoticon_grin.gif" border="0" />
And thank goodness no rollbacks had to be done. You all are awesome and keep up the good work. -- LD
And thank goodness no rollbacks had to be done. You all are awesome and keep up the good work. -- LD

Thankies soooo much for bringing the site back up! I don't think my GA went back but its worth losing a week to get Subeta back!
Thank you for all the hard work all of you have done <img src="http://www.subeta.org/images/smilies/6398_emoticon_smile.gif" border="0" />


Yay, I'm so happy Subeta is back! Thanks guys for working hard to bring it back up and to get our items back to us. I'm missing a few minor items still but I'm just happy to be back on. <img src="http://www.subeta.org/images/smilies/6398_emoticon_happy.gif" border="0" />

Glad to see Subeta is back up and running!! Thanks for my items. <img src="http://www.subeta.org/images/smilies/6398_emoticon_smile.gif" border="0" />
mwah! and i don't even care about the few missing items, i'm just trilled i've got most of it back, you guys are awesome. thanks gang. <img src="http://www.subeta.org/images/smilies/6398_emoticon_happy.gif" border="0" />
User not found:
Only thing I know for a fact I lost was about 2,250 wizard tokens I put in my gallery. Besides that I think most everything is in order though which is amazing. Thank you for the great job.
I'm missing my Onqindishnal which no longer seems to exist, and the Spring Equinox I bought before the site went down.

Ok, thanks Proclaimer_Rye <img src="http://www.subeta.org/images/smilies/6398_emoticon_smile.gif" border="0" />
Glad to see the site back and running, although I can't get to anyone's profile. =/ Small price to pay just to have the site back! Especically on my birthday!
User not found:
Thank you! I have everything I had before this happened. I was worried I was going to lose some wigs, but everything's there.
Thank you again!
Thank you again!
>: I'm missing a spectrum and darkmatter potion that I put in my gallery within t5he past 10 days but didn't show up in my vault, what can I do to get these items back??? It took me a few weeks to get enough tokens and be able to trade for these potions I really don't want to have all my time wastede for nothing...
The site was down? 0_o
Kidding. Still don't know what a Pownce is, though.
And Pews, according to the news post, I'd say you could keep it, probably. Might want to ask a mod though.
Kidding. Still don't know what a Pownce is, though.
And Pews, according to the news post, I'd say you could keep it, probably. Might want to ask a mod though.
Missing happy nuggets, I-Love-You Rainbow, maybe other stuff
Smail does not work.
Profiles do not work.
I know you guys worked hard, but there are still some issues <img src="http://www.subeta.org/images/smilies/6398_emoticon_sad.gif" border="0" />
Smail does not work.
Profiles do not work.
I know you guys worked hard, but there are still some issues <img src="http://www.subeta.org/images/smilies/6398_emoticon_sad.gif" border="0" />

Um... a few days ago, i gave a reborn potion to my keeto, but now i have a the reborn potion in my vault... Should i take it out and delete it, or is it fine to keep it?
User not found:
YAY!!
Subeta's working!!!
Subeta's working!!!
What I REALLY enjoyed throughout this time that there was a notice up about what was going on, thank you for that, and thank you for working hard to get things as much back to normal!! 83
wow. that was great. the only thing that i care about thats missing is my lovable rainbow beanbag... but other than that i think ya'll did an amazing job...
Thanks Keith for getting the site back up fast! I am only missing one item which is Floe! I just got it from the recycle beast! <img src="http://www.subeta.org/images/smilies/6398_emoticon_sad.gif" border="0" />
i was only missing like 3 items i think but it doesn't matter i can work for them again i'm just happy about the great job keith and the subeta team did to make sure everyone was satisfied <img src="http://www.subeta.org/images/smilies/6398_emoticon_happy.gif" border="0" />
Thank goodness I didn't loose all those minions I splashed out on. The only thing missing is my Spring Equinox. Thanks team
<b>Quote:</b><blockquote style="padding:5px; line-height:15px; background-color: #FAFFFF; border: 1px solid #000000; font-family: georgia; font-size: 10;"> Thank you all for working so hard! </blockquote>
Yup. You guys are thee bessttest. :]
Yup. You guys are thee bessttest. :]
User not found:
I was also missing some Rainyday Frost stuff but figured I can RS again but if more people are missing them maybe that was some of the info lost?? ahhhhh I dont care lol I am just happy to have subeta back again I Rsed once I can Rs again <img src="http://www.subeta.org/images/smilies/6398_emoticon_grin.gif" border="0" />
