Site Update
Wow, what a confusing few days! Thank you all for following the Pownce (sorry for abandoning the twitter!) for updates, and giving your opinion on the poll.
Instead, we worked very hard to get back as much data as we could from logs, and other various area's of the site. The things that are effected are:
- User Shops
- If you are missing items from your user shop (anything put in, in the past 10 days) check your sMail! You should have a sMail from SubetaTeam telling you what items have been put in your Vault. Some of you had quite a few items!
- If you are missing items from your user shop (anything put in, in the past 10 days) check your sMail! You should have a sMail from SubetaTeam telling you what items have been put in your Vault. Some of you had quite a few items!
- Items
- All the item data on the site (What they do, descriptions, etc) were lost, and had to be rebuilt (thank SubetaHQ for some help there!) from various areas of the site, and other information. That means that shop prices on items changed, as well as possibly some rarities. If you notice anything odd, please send either Keith, Amber or User not found: dna a sMail, and we will have it fixed as soon as possible!
- All the item data on the site (What they do, descriptions, etc) were lost, and had to be rebuilt (thank SubetaHQ for some help there!) from various areas of the site, and other information. That means that shop prices on items changed, as well as possibly some rarities. If you notice anything odd, please send either Keith, Amber or User not found: dna a sMail, and we will have it fixed as soon as possible!
There you have it! We didn't have to roll anything back (kind of) and worked hard to bring everyone to a happy medium. Hopefully everyone has their items, and as always, we are working very hard to make sure this doesn't happen again!
Note: Some people are confused about items that they have, that they sold before the site went down (that are now in their vault) and what they should do with them. Go ahead and keep them. We decided it'd be much easier to give out all the items, then not give out any items. You aren't abusing a glitch reselling them.
Posted by Keith
User not found:
So are we not going to be able to get back the items we lost via our shops then? I had a ton of subeatique restocks and nice gallery items i added in the past 10 days that arent in my vault, on the other hand I have a few doubles of mostly cheap items I remember selling; HOWEVER:: Thank you so much Keith and the team for all the effort you put into restoring the site, I was expecting something far worse when you said that it would be a 10 day rollback (seeing as my account was only about 2 weeks) so thank you.
User not found:
Missing items from 6 Cristmas Presents i bought from cashshop but everything else seems to be ok. <img src="http://www.subeta.org/images/smilies/6398_emoticon_grin.gif" border="0" />
Thanks and welcome back.
Thanks and welcome back.
Keith, I too am missing the three scrolls I had equipped to my pet (they'd been equipped for a long time, and no, they're not in my vault).
User not found:
I am missing a few items from my shop, I have no idea who to smail as i don't want to bother the wrong person.
User not found:
Oh. It seems that only two of my Mionions have stowed into my Vault as doubles. I don't think I had two of them so I don't know what's happened there. So I've ended up with a Myliege and Ferranella in my Vault and attatched to my pets. - And just to drown you all in praise. Thanks again. He he.
I was wondering the same thing Wyndiie. I sold some stuff that is now back in my SHOP, not vault, should I resell or not?
Thanks for bringing Subeta back. And all the items in my vault that I've already sold once. <img src="http://www.subeta.org/images/smilies/6398_emoticon_grin.gif" border="0" /> That was pretty cool of you all.
Thanks for bringing Subeta back. And all the items in my vault that I've already sold once. <img src="http://www.subeta.org/images/smilies/6398_emoticon_grin.gif" border="0" /> That was pretty cool of you all.
I double checked and I'm still missing: mean marshine scroll, shadow cloak scroll, champion scroll. They were equipped to a pet and I NEVER remove them. Not a huge deal, and I see you say that part wasn't affected but a friend also has pet equipped scroll(s) missing. Only other item I'm sure I'm missing is Adorable Rainbow Easter Cupcake. Not as bad as I had thought.. but curious as to why there's a problem with another part of the site that wasn't thought to be affected.
I understand that the news says you are letting all of us keep everything that we already sold but Im double checking. I know I sold the ISS already that's currently residing in my shop, are you sure I can keep/resell?
User not found:
I'm going to keep posting and saying thanks because I'm annoying like that. Just noticed that the shops haven't restocked but I get how there is probably a million other things to do. Thanks again.
I hope everyone that is missing stuff gets everything back- but I am just glad the site is back. <img src="http://www.subeta.org/images/smilies/6398_emoticon_smile.gif" border="0" />
I can earn everything back. ^^
I can earn everything back. ^^
Hey hey hey, we're back! <img src="http://www.subeta.org/images/smilies/6398_emoticon_grin.gif" border="0" />
And I was planning to sleep tonight.
I second the request for a "I survived Downtime 08" shirt as a free gift.
And I was planning to sleep tonight.
I second the request for a "I survived Downtime 08" shirt as a free gift.
Keith
STAFF
Guys, PLEASE make sure that you are double checking.
The ONLY place that was affected on the site was user shops. If you are 'missing' an item from elsewhere, double check, because ti wasn't affected.
The ONLY place that was affected on the site was user shops. If you are 'missing' an item from elsewhere, double check, because ti wasn't affected.
Agh. My posted wasnt even there... My fault.
I have been going crazy without subeta... get a life right.. haha Subeta is like my life.
I have been going crazy without subeta... get a life right.. haha Subeta is like my life.
Yeah, I'm missing a Wine Flamenco Dress that I traded for a couple of days ago. Now I'm nervous, maybe I'm forgetting some items I had that are lost, but I'm still missing the SP?
Thank you! All my items are there. <img src="http://www.subeta.org/images/smilies/6398_emoticon_smile.gif" border="0" /> But the shop search doesn't seem to be working at the moment.
User not found:
Same. My pet Minions are attatched AND in my vault. Okies. And I still can't search any items but I can live with that for now. Thanks once again. (And it would rock to have Tee-shirts XD)
I hope they are still processing some of the shops and returning items as nothing from my manual pricing bites shop was recovered this included a fiah, a puppy following, a sapphire a mysterious costume trunk and at least 3 other items I received from christmas presents.
omg thanks so much for everything you guys. i had bought 2 frost quills for my battle pet and i still have them attached to my pet and i also have 2 of them in my vault. i havent finished checking the rest yet. too cool.
Oh yay! I am so happy to have Subeta AND all my items back! <img src="http://www.subeta.org/images/smilies/6398_emoticon_heart.gif" border="0" /> Thanks so much Keith.
Since profiles are down, go to your mailbox and go to new message- and just type the users name in that you wish to mail.
This is the best surprise ever! Thanks so much for working extra hard to avoid a messy situation. Cheers to you all!
Raptordono, double check your vault and the mail they sent you.
If you are still missing something- read the news post over again to see who to contact. <img src="http://www.subeta.org/images/smilies/6398_emoticon_smile.gif" border="0" />
If you are still missing something- read the news post over again to see who to contact. <img src="http://www.subeta.org/images/smilies/6398_emoticon_smile.gif" border="0" />
nice to have the site back, but im still missing some items.... is there anyone i should contact about that? guess i have to wait since profiles are still down
User not found:
Yay! Thank you! Aww. The poor Minions were stuffed in the vault too. Lol. I didn't have a particularly lonf list but I'm happy that Subeta's back. Yay for Subeta! And just in time for my birthday. Now I'm happy. Wahoo.
User not found:
Thank you for all the hard work.
Ahh Thank you for working so hard <img src="http://www.subeta.org/images/smilies/6398_emoticon_smile.gif" border="0" /> I can stop being bored now ^^
OMG! I wish I could buy everyone a drink. You guys are amazing and we love you!!! <img src="http://www.subeta.org/images/smilies/6398_emoticon_heart.gif" border="0" /> <img src="http://www.subeta.org/images/smilies/6398_emoticon_heart.gif" border="0" /> <img src="http://www.subeta.org/images/smilies/6398_emoticon_heart.gif" border="0" />
I checked my mail, wow I had a long list xD
Thank you for bringing the site back and working so hard on it. <3
Thank you for bringing the site back and working so hard on it. <3
User not found:
Thank you Keith, and all staff, you're amazing ^__^ now get some sleep you deserve it <3
User not found:
Yay ^^, thank you Keith and co~
Annnd beautiful recovery for Team Subeta!
Thank you and all the programmers for you hard work, Keith. <img src="http://www.subeta.org/images/smilies/6398_emoticon_smile.gif" border="0" />
Thank you and all the programmers for you hard work, Keith. <img src="http://www.subeta.org/images/smilies/6398_emoticon_smile.gif" border="0" />
OMFG Thank you!!!!! i was in atizz about my vampire trunk items <3 all the work you do guys!
Rabbit_Insanity