For those of you who have a Deleted Account problem, don't worry! We are still working hard on a solution for you, and it should be available for you very, very soon.
If you haven't already, make a new account, as the process with include moving everything from your deleted account, to your new username. (If it's taken, we apologize, there is nothing we can do about it :()
Make sure to have this information handy, as it will be required to process a request:
- Old Username
- Old Pets
- Items in Inventory
- Items in Vault
- Items in Shop
- Was the account ever warned, either verbally or officially?
There may be other information required, but those are the main points that will be needed. You don't need to list every item that you had, just enough to verify that you are indeed who you say you are. :)
Posted by 
Keith
User not found:
Were do we send this information!!!!!!!!!
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lewysgal
Is the line you get in when you lost your account? lol I lived through the reset of early Subeta. For the last 2 years, I have pretty much always had a GA. I was in 2nd place in the Top Trivia scores! Second Place! Each month I bought a few DP. I had 3 galleries that were stocked several pages long! And here I am in line with the rest of you folks! I really hope they can get our stuff/pets back! I'm not sure that I have it in me to start all over a second time!
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User not found:
Oh, nevermind...I suppose we're suppose to wait for them to tell us where.
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User not found:
Excuse me, but where do I sent my information to re-get my account?
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Alecto_226
@vetean: Thank you =3 I was starting to feel alone being the only one explaining stuff to people and trying to keep things calm <img src=http://75.126.139.59/smilies/6398_emoticon_raspberry.gif border=0>
@Hitachiin: I bought a 4 month medal and activated the day before (I think) this happened T__T Its a good thing theyre selling the GA medals in the MC now so I can get the month back that Ive lost...plus some actually. *is now broke from buying GA medals*
@Hitachiin: I bought a 4 month medal and activated the day before (I think) this happened T__T Its a good thing theyre selling the GA medals in the MC now so I can get the month back that Ive lost...plus some actually. *is now broke from buying GA medals*
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User not found:
Hitachiins: quite a lot of people lost everything (that include me)
well from what i know,we should wait till subeta make a new script that would actually give our account back....so let's wait together and give our full support to subeta
well from what i know,we should wait till subeta make a new script that would actually give our account back....so let's wait together and give our full support to subeta
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User not found:
Where do we go for the help? i lost everything! i had just got a 1 month gold account medal as well ;_; and i can never get it back!
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User not found:
i had been lucky enough to had the chance to speak with debiless<img src=http://75.126.139.59/smilies/6398_emoticon_smile.gif border=0> (through) mail and i assure you guys they are doing all they can for our account...have faith<img src=http://75.126.139.59/smilies/6398_emoticon_smile.gif border=0> although i do miss my gallery<img src=http://75.126.139.59/smilies/6398_emoticon_smile.gif border=0> because it pwn so much
so thank you keith and the rest of the subeta team
so thank you keith and the rest of the subeta team
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Lillith_Faire
My account disappeared just today 5-9. I don't know if I need to be following these old instructions or who to contact with th information. This account is too new to use the forums and comments on peoples pages aren't working for me. I'm not even sure if the mail is actually working.
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User not found:
Uhh..Yeah i was doing really good..in fact the best ever since i joined and now it just got deleted!!! Is there like a place to give them our info or anything? i'm sure not all the users can remember all their items and all their pet names? isnt there like a pet database or a way where a user can look up their past user and define it by specific clues or something? like what color was the pet "babi3"? or something?
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User not found:
Ed's right. Both of us are not coming back to subeta until we get word that her pets and her oldest account are back. We will make wekly checks, but until then, neither of us are coming back.
~Kiba
~Kiba
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stan
Here I am again. I am tired of having to recreate my account. This is the third time I've done it. I just had the coolest pet, Kkuhlaijaah, who showed my love for my fiancee. And now she's gone forever. This wild goose chase of recreating my account is starting to make me angry. STOP DELETING ACCOUNTS. Even if you're not doing it on purpose, it's ticking me off to have to go and remake my pets. I miss my pets before the first remake I had to make. Now they're gone forever too. I'm not RSing anything, making any new pets, or doing anything until I know that this account won't get deleted.
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User not found:
Excuse me for getting angry, but my sister's second account to replace her deleted one just got deleted also. We have reason to be angry as she just adopted her pet Kkuhlaijaah, who represents the love she has for her fiancee. What the heck has just happened that caused her account to get deleted?!?!
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User not found:
I'll just be happy when I get my pets back...they were the best in the world. And I know I can't recolor them because some of them were limited pets, and I don't exactly have the money right now to do such. I sent in money for a GA, and I still need it...it's frustrating. But I shall not complain anymore, for I must look on the bright side.
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Pip
My daughter is gonna keep some of my stuff, and hopefully I can get Nadis back too.
My question is what if someone makes a pet with one of our petnames in the meantime. I mean, I absolutly love my pets and I would hate for someone else to be rasing them. Should I just make a pet with the old pet names I love so much?
My question is what if someone makes a pet with one of our petnames in the meantime. I mean, I absolutly love my pets and I would hate for someone else to be rasing them. Should I just make a pet with the old pet names I love so much?
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Alecto_226
@Edward: In the update (or one of his comments in it) from 3-4 weeks ago Keith said that anything in inventory and trades will be fine when we get our stuff back just not anything in shops and the vault. I dont know if this is still valid but thats what he said then....Im still not taking any chances <img src=http://75.126.139.59/smilies/6398_emoticon_dead.gif border=0> I convinced my mom to keep all of my stuff until I get my account back just to be on the safe side...I have so much stuff to move back though because of it.
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User not found:
...so...any word on the script? I'm not impatient, I can wait...but I wish I had my wardrobe back...I had an Espergile...and everything...but I on't want the staff to rush, i can wait a little while...but I have a question. Once we get our info back, can we keep any items that we got before they restored it? Example: I got an Envious Matter in the trades, will I be able to keep it after my account is restored?
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User not found:
Probably if we rush them, they might accidently do something wrong and mess a whole bunch of stuff up too so we might as well let them take thier time or suffer the consiquensices.
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User not found:
Alectos: well i know what you are saying imao...and yes i know how hard subeta team are actually trying to solve this problem ( i had mentioned that on my previous post )...lets all hope for the best as we can see that the team are doing their best on this matter
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Alecto_226
@Twinkles: You should just be glad theyre even making one. Things like this have happened on other pet sites and they did nothing about it. At least the staff here care enough to try. Its going to take time and fussing about it will certainly not make it go any faster for anyone.
@veteans: A lot of people lost a lot of stuff, I did, you did and so many others did. Again everyone needs to just be greatful that they're even trying instead of making a fuss and trying to rush what cannot go any faster!
They are doing the best they can! Granted I to would like my stuff back sooner then later but they can take as long as they need to if it gets it back. At least theyre trying to help us instead of just leaving us and making us start over. Whether any of us like it or not its going to take time and all we can do is wait so everyone needs to stop fussing because its not helping anybody!!!
@veteans: A lot of people lost a lot of stuff, I did, you did and so many others did. Again everyone needs to just be greatful that they're even trying instead of making a fuss and trying to rush what cannot go any faster!
They are doing the best they can! Granted I to would like my stuff back sooner then later but they can take as long as they need to if it gets it back. At least theyre trying to help us instead of just leaving us and making us start over. Whether any of us like it or not its going to take time and all we can do is wait so everyone needs to stop fussing because its not helping anybody!!!
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User not found:
i'm very very much frustrated...all my hard earn RSED unbuyable....my DC gallery that i started ( spend more then 25mil on it and still counting)
all my trade are gone<img src=http://75.126.139.59/smilies/6398_emoticon_sad.gif border=0>...........trained pet, my weapon...everything is gone
just want to say that thank you subeta team coz i know that you all are working hard on this.......
"hope we all will get our pet and our items back coz i know how hard we all work for it"
all my trade are gone<img src=http://75.126.139.59/smilies/6398_emoticon_sad.gif border=0>...........trained pet, my weapon...everything is gone
just want to say that thank you subeta team coz i know that you all are working hard on this.......
"hope we all will get our pet and our items back coz i know how hard we all work for it"
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User not found:
how long is it going to take to make that script!?!
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User not found:
MY account got deleted.....<img src=http://75.126.139.59/smilies/6398_emoticon_sad.gif border=0>
i worked so hard for my pet stat....my gallery....and all my things<img src=http://75.126.139.59/smilies/6398_emoticon_sad.gif border=0>
and i don't know if my account was hacked or not.............
i worked so hard for my pet stat....my gallery....and all my things<img src=http://75.126.139.59/smilies/6398_emoticon_sad.gif border=0>
and i don't know if my account was hacked or not.............
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Alecto_226
I hope we get the stats from our old accounts...I really do but if we dont, we dont. Ill just be happy to get back what all I do.
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Crash
I only have one question, will our stats such as scores and when we signed up be the new account or old accounts?
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Alecto_226
Darn my mother for not logging out and not telling me she logged in in the first place...argh!!! x__x
Anyway I think that anyone that got hacked or think they got hacked should contact a User Admin. I doubt youll get the help you need by posting a comment on here.
Anyway I think that anyone that got hacked or think they got hacked should contact a User Admin. I doubt youll get the help you need by posting a comment on here.
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User not found:
@Library: We have no choice but to. Once they figure out a way to return everything they will tell us what, where and when to send it.
@alice: If your account is missing like ours is then nothing on it would show up - username doesnt exists, pets dont exist, nothing you had exists. If your pets still exists then I dont think it has anything to do with this - as I told Ghost you too should scroll down to the bottom of the page and click Staff - scroll down there and pick one of the people in the User Admin section thingy and ask them for help.
Do understand that I could be wrong and Im only trying to help - either way I think contacting a User Admin would be more beneficial to you then posting here.
@
Do understand that I could be wrong and Im only trying to help - either way I think contacting a User Admin would be more beneficial to you then posting here.
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User not found:
I think I got hacked - The stuff in my pet's treasure chest appears to be gone. My account isn't showing up though, so I'm assuming it was deleted, although my pets still show. I'm so bummed about this, if I got hacked and I've lost all my stuff? <img src=http://75.126.139.59/smilies/6398_emoticon_sad.gif border=0> Also, Yeah, blue building, trophys, and stuff. Can we not just unfreeze the account and re-access the changed password and email, so that I can get it again?
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User not found:
Oh now i get it.
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User not found:
Alectos is right, I guess we should get off of the staffers back, I suppose it's frustrating losing everything we've done, but all there is to do now is wait for the news when it comes out. The staffers are probably as stressed as we are as they need to help us AND the users who didn't get hacked by releasing new items/pets for them too.
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Alecto_226
@ghost: It took a while to send me my activation code when I made this new account but...not that long. There should be an admin that you can ask about that. Scroll down to the bottom of the page and click Staff - scroll down there and pick one of the people in the User Admin section thingy and ask them for help.
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Alecto_226
@Tears: I to have been waiting...even got tired of not having anything so I bought a GA, adopted/created 10 pets and colored every last one of them simply out of boredom and still knowing that Id only lose them if I got my stuff back. I dont see why they wouldnt give trophies and things back...I mean that too is our stuff.
As far as not just giving the accounts back - because the accounts dissappeared the usernames may have been taken by someone else by know and who knows have many of them have. Its a lot of work to go back and fix all of that...again. As much as Id like to just have my old account back Im perfectly happy getting back everything that I am...its better then nothing after all.
As far as not just giving the accounts back - because the accounts dissappeared the usernames may have been taken by someone else by know and who knows have many of them have. Its a lot of work to go back and fix all of that...again. As much as Id like to just have my old account back Im perfectly happy getting back everything that I am...its better then nothing after all.
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User not found:
What happens if you never get an activation code for a new account? My friends account got deleted and she used a yahoo address to sign up a week ago and still no activation code despite sending it again twice.
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User not found:
I agree Alectos.
It's just frustrating. Some of us have been waiting for more than 3 weeks to get our accounts back. And to me, transferring accounts, instead of just giving them back to us doesn't seem the best solution. I mean, seriously, what about our trophies, collections, blue building fulfillments, mystery island fulfillments, etc?
I just forsee problems, but I suppose that almost anything is better than starting completely over... *shrugs*
I just want to get some of the cool new items coming out. I made a new account, but am afraid to us it. I'm not sure if the stuff we get on this new account will stay when we transfer the old ones... *sigh*
It's just frustrating. Some of us have been waiting for more than 3 weeks to get our accounts back. And to me, transferring accounts, instead of just giving them back to us doesn't seem the best solution. I mean, seriously, what about our trophies, collections, blue building fulfillments, mystery island fulfillments, etc?
I just forsee problems, but I suppose that almost anything is better than starting completely over... *shrugs*
I just want to get some of the cool new items coming out. I made a new account, but am afraid to us it. I'm not sure if the stuff we get on this new account will stay when we transfer the old ones... *sigh*
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Alecto_226
Not to be rude but, for all of you asking where to send your information - they will tell you when and were to send/put it when theyre ready for it! They didnt say they want it yet so stop asking where it goes! I want my account back to but I mean come on...
Keith said that we need to get that information ready for WHEN they want it which, oh look, isnt right now. He also said that they have not completed the solution...which common sense would tell you that they cant do anything with the information yet so why would they want it before then? And even if they did want the information now common sense would tell you once again that they would tell you where to send it. Stop asking.
Keith said that we need to get that information ready for WHEN they want it which, oh look, isnt right now. He also said that they have not completed the solution...which common sense would tell you that they cant do anything with the information yet so why would they want it before then? And even if they did want the information now common sense would tell you once again that they would tell you where to send it. Stop asking.
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User not found:
Hey i had just lost my account a couple days ago it just vanished! i have some info on my old account but where do i go to ask for it back here or do i just tell a staff?
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Lacy_675
Thank you for posting this in the news ^^ I'm sure it's helped calm down a LOT of users, including myself. :3
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Ivy_Sprite
Well, my Son just tried to start a new account, but the name was taken.
So he tried with a different name-one I don't think will be taken, and it says something about automatic registration, and that we were trying too fast or something....
When can we try again? He just wants to play <img src=http://75.126.139.59/smilies/6398_emoticon_sad.gif border=0>
So he tried with a different name-one I don't think will be taken, and it says something about automatic registration, and that we were trying too fast or something....
When can we try again? He just wants to play <img src=http://75.126.139.59/smilies/6398_emoticon_sad.gif border=0>
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User not found:
my mom's account is still there (at least we can still see it, and her pets) but she can't get into it?
what do we do?
what do we do?
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User not found:
My account got deleted =/ and I don't see why! I try logging in and it wont let me,I try sending my password and it says I have no account by that <img src=http://75.126.139.59/smilies/smiley_sadface.gif border=0> -sad--dies-
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User not found:
Which admin do we send our info to though, I wouldn't want to send my info to the wrong admin, I wouldn't want to annoy them. DX
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Ivy_Sprite
Well, I'm just going to have my Son start a new account after school today. His pw has never changed, but he couldn't log in-he missed out on some really cool stuff....
I'll sMail the admins his new user name, since we both use the same computer.
Thanks for trying to get things sorted~!
I'll sMail the admins his new user name, since we both use the same computer.
Thanks for trying to get things sorted~!
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User not found:
Mine isnt gone, but it looks like someone hacked it... -scared-
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User not found:
I miss my account Supercupcake, but what happens if you used your second email address for the account I am using now? I would rather have my PW back on Supercupcake and delete this account to tell you the truth...
I miss my 1.4 mill.
And my extra-pretty pets. XD
I miss my 1.4 mill.
And my extra-pretty pets. XD
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User not found:
hi, my mom's having the same problem with her chinacat account, but if you can look up her profile and see her pets, the account isn't deleted, is it?
she's really proud of her pets, so can I submit a request for her if someone could just set her email back to chinacatfish@GMAIL, would that work?
she's really proud of her pets, so can I submit a request for her if someone could just set her email back to chinacatfish@
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Ghosty_1
I miss my old account (of the same username) Probably could have made a new name, but i'm attached to this one...
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User not found:
Hi there my sis (user = scampybabe) was overseas when this all happened so she can't get into her account and although she submitted that lost pw thing her email was obviously set to gibberish so it's not coming through. I have searched her lookup/profile thing and it still appears so I don't think the account was deleted she just can't get in! Can anyone tell me who I can contact for help? She likes this site more than me and misses her pets =) Plz smail or comment TY
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SHiVA
<b>Quote:</b><blockquote style="padding:5px; line-height:15px; background-color: #FAFFFF; border: 1px solid #000000; font-family: georgia; font-size: 10;">My account got deleted after the site went down on Wednesday, and I too had just set a PIN that day.</blockquote>
Yeah, that's when my account was deleted or whatever.. I miss my account <img src=http://75.126.139.59/smilies/6398_emoticon_sad.gif border=0> I hope I get everything back since I had so much in my shop, gallery, vault, wardrobe, etc..
Yeah, that's when my account was deleted or whatever.. I miss my account <img src=http://75.126.139.59/smilies/6398_emoticon_sad.gif border=0> I hope I get everything back since I had so much in my shop, gallery, vault, wardrobe, etc..
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VeeJayHedgehog
...My old account, LadyStarfleet, is gone. I can't honestly believe it. I'm almost in tears at the thought of all my hard work down the drain. I'd like to know something though...who is it that I need to send the required info about my prior account to? I kept a pretty detailed record of what I had, my pets and etc.
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Alecto_226
@GenerationalSavants: Its something that happened over 3 weeks ago. I dont remember exactly what happened now but something happened (power outage or something) and it caused some accounts to go missing, mine included. Because it happened that long ago there should be no problems with it happening now though I won't swear to anything.
@SeraphyLions: When its finished theyll tell us how and where to find it but for now we've all just got to be patient and wait for when they say this.
@SeraphyLions: When its finished theyll tell us how and where to find it but for now we've all just got to be patient and wait for when they say this.
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Tribunal
Wow.. I'm not setting a PIN now..
How are accounts getting deleted? Like, what is it that does it? Is there a certain activity I should avoid? Or is it just random?
*Hugs Account* I'm afraid for it.
How are accounts getting deleted? Like, what is it that does it? Is there a certain activity I should avoid? Or is it just random?
*Hugs Account* I'm afraid for it.
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Whiteraven27
Lol, now that I can't tell you but I'd suspect the news will reveal it <img src=http://75.126.139.59/smilies/6398_emoticon_smile.gif border=0>
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Whiteraven27
The script isn't quite finished yet- that is what staff is working so hard on and why they are giving us advance warning of what we will need in order to use the script when it is completed.
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SeraphyLion
excuse me , but where is this " script"? ( sorry, i just got on, and haven't heard about any of this yet ^^"<img src=http://75.126.139.59/smilies/6398_emoticon_wink.gif border=0>
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Whiteraven27
Guys (and girls) I think that "the script" will be a form that you fill out- meaning you do not need to "send/submit" your info to any one person personally- thats the idea of a script. So that it can be automatically done and doesn't need a live person for every single account. (Admin feel free to correct me if this is wrong)
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HeIsRisen287
Could someone please tell us who we are to send verification to please? Do we go ahead and do that now?
Thank you Keith and Subeta Team for all the extra work that you have had to do and for the way you have gone about it. It is great to know we matter and are appreciated, hope you know you are greatly appreciated as well!
Thank you Keith and Subeta Team for all the extra work that you have had to do and for the way you have gone about it. It is great to know we matter and are appreciated, hope you know you are greatly appreciated as well!
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Yarn_599
My account got deleted after the site went down on Wednesday, and I too had just set a PIN that day.
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User not found:
What about the items you had on your avatar? Do those get transferred to the new accout too? I'm so confused. I just want my stuff! XD
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petite_papillion
A friend of mine has a different problem. She tried to set a PIN on her account and was logged out suddenly. She hasn't been able to log in since. Its not her password that is giving her problems. She has been trying for over a week. I have sent several smails trying to help her with no luck. Is there something she needs to do so she can get back into her account? Thanks for any help.
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User not found:
I think what happened was that when the hackers got in to our accounts they stole our passwords and I THINK made our email addresses all numbers so that we can't reset our passwords. I think that is the reason we haven't been getting the email when we click the "Forgot Password" button. Who will we send our info about our stolen accounts to though?
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User not found:
I miss my pets! i forgot some stuff in m inventory/ <img src=http://75.126.139.59/smilies/6398_emoticon_raspberry.gif border=0>
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User not found:
I have a question...I realize that the GA account says that if anything happens you don't get tha back. I am wondering: how is it easier to transfer EVERYTHING and no just give the account back? And I am wondering how will all of our trophies, i.e. beanbags in collection, tiles in collection, plushies in collection, trading cards in collections be handled? Will those go away & what if we already have some of the requirements done for the Blue Building?
I mean, seriously...I am so very happy I might get my old account back, but there has to be a better way or a way to just let us be able to log in to them again...rather than transfer everything. That is obsurd!
I mean, seriously...I am so very happy I might get my old account back, but there has to be a better way or a way to just let us be able to log in to them again...rather than transfer everything. That is obsurd!
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waterfall
Do you guys remember what items you had in your galleries? That counts as a shop, right?
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User not found:
Ivy_Sprites
There was a time a while back when all the passwords were reset, to prevent hackers from 'borrowing' accounts. I'd suggest talking to a staff member and making sure you have any identifying information that would have been on the account.
There was a time a while back when all the passwords were reset, to prevent hackers from 'borrowing' accounts. I'd suggest talking to a staff member and making sure you have any identifying information that would have been on the account.
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Ivy_Sprite
My Son's account wasn't frozen, but the log in screen doesn't accept his pw.
We've been trying for a while now...he's missing out on so much <img src=http://75.126.139.59/smilies/6398_emoticon_sad.gif border=0>
And when I have him submit a query because he "forgot his pw" it doesn't send <img src=http://75.126.139.59/smilies/6398_emoticon_sad.gif border=0>
He knows his pw....why wont it work <img src=http://75.126.139.59/smilies/6398_emoticon_sad.gif border=0> <img src=http://75.126.139.59/smilies/6398_emoticon_sad.gif border=0>
We've been trying for a while now...he's missing out on so much <img src=http://75.126.139.59/smilies/6398_emoticon_sad.gif border=0>
And when I have him submit a query because he "forgot his pw" it doesn't send <img src=http://75.126.139.59/smilies/6398_emoticon_sad.gif border=0>
He knows his pw....why wont it work <img src=http://75.126.139.59/smilies/6398_emoticon_sad.gif border=0> <img src=http://75.126.139.59/smilies/6398_emoticon_sad.gif border=0>
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Shadow
I'm just wondering whats going to happen to the accounts that WERENT frozen, but still have not received a 'reset password' email. My buddy eradragon has done it several times now to no avail (and yes I've contacted a few UAs on the matter)
~Kai
~Kai
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User not found:
Meeeeeooooow to you all! I'm glad to be back!! <img src=http://75.126.139.59/smilies/6398_emoticon_heart.gif border=0> Now, onto the next question; where do I put the needed information to get my pets back? <img src=http://75.126.139.59/smilies/6398_emoticon_happy_sweatdrop.gif border=0>
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Terra
How much is "enough to verify"? I know I had 3 or 4 pages of items in my shop, but I can't remember what they were. I'm not sure about the items in my Vault either. <img src=http://75.126.139.59/smilies/6398_emoticon_sad.gif border=0>
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User not found:
My friend can't register a new account,she needs activation code. <img src=http://75.126.139.59/smilies/6398_emoticon_raspberry.gif border=0>
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User not found:
Does anyone know how long it'll take for activation codes to be sent? My sister is complaining because she misses her pets...Flame, Fullmetal, Envy, Wrath, Tetsu, Kurogane, Hagane, Lune, and Kailuianne...I miss them too...*sob*
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Kim_712
Heh, my Fiance lost his.. and strangely he likes the progress he's made with the new one better.. =cX
What do you do in that instance?
What do you do in that instance?
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User not found:
i agree with Cisa. my friend got her account deleted, but no activation code was sent . . .
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Andreea
lucky I wasn't one of those people I wouldn't have remembered anything except my pets names, if that XD
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User not found:
waaaa awesome news!!, i soo miss my pets T.T *cry* just hope that the solution will show up as soon as possible (just hate all those hackers!!)
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User not found:
Uhm...EdwardTheFullmetalOne can't get back on...she's tried three times now, and it still hasn't sent her an email...help please?
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TriciaZeling
Great!! Thank you very much for the update!! It is very hopeful. I think I gonna make a list of all the things requieried to not forgoten any of it ^^
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User not found:
Yay, my sis will be back!!
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User not found:
I'm glad it's still getting fixed, I miss my pets D;
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puissance0
thanks so much for keeping us up. Unfortunately, I didn't know that I could make a new account with the same deleted username, so I'm stuck with this one. Oh well, i'll be so happy to have my stuff back that I won't mind though <img src=http://75.126.139.59/smilies/6398_emoticon_grin.gif border=0>
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Zanic
I'm very thankful for the missing accounts being still looked at and fixed. Although remembering items is not going to be easy at all, it's like part of the Generation game lol But hopefully the info i do have will be adeguate, as I'm sure other members hope so too.
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fiction
a little unrelated, but still on the subject of accounts..
my boyfriend's password got reset by the staff i think, but whenever he tries to get it resent, it says that the email failed to send.
:/ is this gonna be fixed or..?
my boyfriend's password got reset by the staff i think, but whenever he tries to get it resent, it says that the email failed to send.
:/ is this gonna be fixed or..?
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OpHeLiAc3
my first account opheliac is gone but what do i have to do al my pets are nou with other poeple <img src=http://75.126.139.59/smilies/6398_emoticon_sad.gif border=0> <img src=http://75.126.139.59/smilies/6398_emoticon_sad.gif border=0> <img src=http://75.126.139.59/smilies/6398_emoticon_sad.gif border=0> <img src=http://75.126.139.59/smilies/6398_emoticon_sad.gif border=0>
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Scythe
oop, sorry about that last post, but I can't see my profile and other people can't see it either D=
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User not found:
Hey! I'm happy to hear these news <img src=http://75.126.139.59/smilies/6398_emoticon_smile.gif border=0>
I hope everything will work fine with it <img src=http://75.126.139.59/smilies/6398_emoticon_happy.gif border=0>
But I can't remember most things, too <img src=http://75.126.139.59/smilies/6398_emoticon_sweatdrop.gif border=0>
We'll see if it's enough <img src=http://75.126.139.59/smilies/6398_emoticon_grin.gif border=0>
I hope everything will work fine with it <img src=http://75.126.139.59/smilies/6398_emoticon_happy.gif border=0>
But I can't remember most things, too <img src=http://75.126.139.59/smilies/6398_emoticon_sweatdrop.gif border=0>
We'll see if it's enough <img src=http://75.126.139.59/smilies/6398_emoticon_grin.gif border=0>
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User not found:
yay, hopefully this will make my sister happy..
She also made a new account but no activation code was sent. and also- what about your pets minions?
She also made a new account but no activation code was sent. and also- what about your pets minions?
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User not found:
Would the people who had their accounts hacked have to do the same thing?
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User not found:
This news brings great joy to my heart. I think I remember enough of the information required to be useful. I do have a question or two though. I have an active GA on that account. Will my GA be extended the length of time that my account was missing and who do we contact with the necessary information? Keep up the great work! I never lost faith in the excellent staff of Subeta. I know you are working really hard and it means a lot to me. My pets may just be digital but I really do miss them.
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lull
my account was deleted and i have since recieved everything but my sPs and GA. will it be possible to get them back?
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User not found:
Do you have to have names of all the items and all pets and stuff
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User not found:
My sister had her account deleted recently and made a new one but no activation code has been sent.
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User not found:
What if they've made a new account but the Activation Codes were never sent?
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User not found:
Good news!
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Monstrous_332
About time <img src=http://75.126.139.59/smilies/6398_emoticon_raspberry.gif border=0>. LOL.
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User not found:
Yes. My friend will get her account back in no time
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Bogart
Finally, thanks for the update. ^^ I'm not sure if I can remember those things though. :/ I guess galleries counts as shops? 'Cause I do remember most items I had in my gallery. My inventory on the other hand... I never really keep track of the items there. <img src=http://75.126.139.59/smilies/smiley_sadface.gif border=0>
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User not found:
Wow, this is awesome news! I am so glad to know my lost account is not lost forever!!! <img src=http://75.126.139.59/smilies/6398_emoticon_smile.gif border=0>
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User not found:
Ah, this is great. I know someone who'll be very glad you're working on this. ^^
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Pink
I guess you just put some of the stuff you CAN remember, like I remember I had a green gem in my vault...
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User not found:
I was so worried about a friend of mine, now I think she must be one of those "deleted accounts", too. Hope she'll be back soon.
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Asher
What if we don't know some of those things? Like, I can't remember the stuff in my inventory, nor can I remember my items in vault or shop.
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gangsta
I'm glad to see they're still working on this. <img src=http://75.126.139.59/smilies/6398_emoticon_smile.gif border=0> I bet my friend already left subeta for good,though. =/
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