Various issues around site
Hi, everyone! I just want to take a moment to thank you all for your patience while we deal with the various issues happening around site. We know you’ve all been looking forward to Morostide and the issues are making it very hard to properly enjoy it. Please keep reporting issues you’re experiencing around site, we have staff keeping an eye on the forums and shoutout box to see where people are having issues.
Posted by 
Amber
ButterflyFlower
thx for the update - it is difficult to do quests due to lagging and I still am getting 504 ERROR blah, blah, blah messages throughout the day today - I couldn't autoprice my shop yesterday nor could I keep up my steak with the BathHouse :( I finally just now got back on here to autoprice... hope it gets fixed soon cuz of ToT and Pumpkin Patch stuff...Thx for keeping on trying to fix it
0
Truffula
most pages loading OK if slowly, but all attempts to trick or treat end up with cloudflare error.
1
FaerieIshee
I totally get why it's laggy, but the difficulty it's causing with quests is pretty frustrating. :( Just when it seems like it's safe to try them without being interrupted, it starts back up.
1
Nicole
Thanks for the update and all your hard work!
Is there any chance that gold accounts will be extended a couple of days because of the lag and downtime? I missed a good chunk of quests Friday night and was not able to autoprice my shop Friday. It took so long for the pricing to go through last night that it was past midnight before it went through too.
Is there any chance that gold accounts will be extended a couple of days because of the lag and downtime? I missed a good chunk of quests Friday night and was not able to autoprice my shop Friday. It took so long for the pricing to go through last night that it was past midnight before it went through too.
2
panda_cub29
it's taking a while to get into Subeta and when in it loads really slowly. Thanks for everything you guys are doing.
0
draithypie
Pretty much can’t use the site all last night and today so far due to lag and gateway errors. Every 20th or so refresh goes through. Hoping for ship-shape when you can!
0
Efferd
Thanks for the update! It's been impossible to play during the evening (which must be afternoon for the majority of the site users), so I mostly just give up and play in the morning. Would be nice if this changed back to normal soon, but tbh I'm quite used to these issues...
2
Aline
I sent a ticket over an early tot issue but i'm tempted to just delete all items involved (there are just 4 anyway)
(though, i know i shouldn't do it before the ticket is closed...)
(though, i know i shouldn't do it before the ticket is closed...)
0
BoneCollector
Blood in the Night is a book i guess?? because its about a story in th eshort discription but you cannot read it to a pet
0
Amber
@RachelLynn Bugs from bug catching are floaters like the pumpkins, so they're competing with the pumpkins. So they're still working, just it's going to be harder to find them.
0
MrsLuciel
Ouch, well its good to see have noticed about that... i just see the common error 504 or the delay response on the wardrobe by the lag in the page... but out of that, i dont catch any error for the moment...i will keep an eye... ¡thanks for concern about that!
0
Evanesce
I was going to write an original comment but then I saw that gif from 'The Room' and I was done. XD
You guys are doing amazing. Glad things were tackled so fast!
You guys are doing amazing. Glad things were tackled so fast!
1
Monime
Morostide is going great! First one I'm actively participating and even though there have been lags etc., things are going well!
Also, glad to know it's not my pc or internet that are rebelling lol
Also, glad to know it's not my pc or internet that are rebelling lol
1
bulleta
Site events without lots of lag at the start are just like, not site officially events at all. I already prepare to come on too hot in the beginning
By the way
I saw something on my dashboard that left me mortified
Member For 10 years, 1 month, 5 days
what the hell you guys
where did the time go
By the way
I saw something on my dashboard that left me mortified
Member For 10 years, 1 month, 5 days
what the hell you guys
where did the time go
6
Madeleine
The first few days of site events are always a doozy for the servers. We've all learned to have patience by now, haha o3o
1
NeonDinosaur
It has been a huge bummer, I haven’t even really been able to ToT people properly because every two clicks for me is a shut down, but it’s kinda ok cuz I gotta work all weekend and don’t have time for subeta anyway x) I hope everything will be fixed by Monday! I can’t wait to grind this Moro <3
0
Sekhmet
I missed Carereaper because of the lag D: *various curses*
Bug and Amber are doing their best, it's not their fault the site is shit.
However, I'm not going to thank Keith for something that should have been fixed YEARS AGO.
Bug and Amber are doing their best, it's not their fault the site is shit.
However, I'm not going to thank Keith for something that should have been fixed YEARS AGO.
4
StarShadow
Don't know about anybody else but I've gotten nothing but repeat skins I already have with the zapper. I thought last year they said they were going to do something to decrease the chance of repeats. Hope that's coming up. :)
6
Shikogo
Well, it's my first morostide and I'm having a blast, and the server issues aren't going to ruin that for me. Y'all are doing a fabulous job. I love you, and I love Subeta <3
2
StarShadow
@Amber
I understand. I have to go back to work Monday and will be working all day on the 31st so won't be able to take advantage of any decreased times then. So maybe the weekend before that would be nice. :)
I understand. I have to go back to work Monday and will be working all day on the 31st so won't be able to take advantage of any decreased times then. So maybe the weekend before that would be nice. :)
1
Laurey
Lol okay I get the frustration, but it's still only like Day 1-2 right now. And they started early as it is, so we actually have 18 full days of the event this year. That's a lot, there will be plenty of time still once things get fixed.
5
Amber
@StarShadow While that's a good idea, we won't do anything like that until the end just because we want the site stable for a bit of time before we encourage more activity.
1
StarShadow
It would be really nice to decrease the wait times for TOT, patch and zapper for the rest of the weekend so we can catch up a bit. Thanks.
1
Laurey
Appreciate all the efforts to keep the site going!
The situation isn't ideal, but I'll take a bit of lag and still being able to do stuff over having the site be completely down for hours on end. Love you staff <3
The situation isn't ideal, but I'll take a bit of lag and still being able to do stuff over having the site be completely down for hours on end. Love you staff <3
0
arixen
Thank you Amber 
Keith and Bug for working so hard and long to get Subeta back up and running smoothly again. All your efforts are very much appreciated. (Gotta love computer care and maintenance - nothing like it for providing the every so often long shift with no sleep.) Please go get some rest and take good care of yourselves as well as the servers.
Amber Keith and Bug for working so hard and long to get Subeta back up and running smoothly again. All your efforts are very much appreciated. (Gotta love computer care and maintenance - nothing like it for providing the every so often long shift with no sleep.) Please go get some rest and take good care of yourselves as well as the servers.
3
Jai
Honestly, the only thing that really frustrated me was that I was only able to battle Carereaper twice before the site went down. I'm glad it is better now, but I hate having to wait until April for the next Friday the 13th.
2
Diana_Marie
@Amber Should I file a ticket for my tokens? I tried to exchange them and got a white page with the word error. Then I looked and my tokens are all gone and not in my inventory or credited to my account.
1
Jonquil
Thank you for letting us know what is going on. I really do appreciate being kept in the know....especially since now I know the lag is not just on my end of things. For once, I did not break something on my computer. Yay!
0
Valiska
Mostly I'm just frustrated when the Wizard penalises me during questing for taking over one or two minutes to get him his items, when the reason for that is that I can't get the site to load.
2
Isilven
Nobody can blame the servers for not being able to handle the load, or you guys! Make sure you caffeinate or sleep (sleep is better)
0
Alexy
The bug i see: Inventory not updating. I just received an item and it don't shows in the inventory.
Searching for: Pilot Phug
1 found in your Inventory
[But i can't see my derpy phug D:]
Searching for: Pilot Phug
1 found in your Inventory
[But i can't see my derpy phug D:]
1
Johnny_673
Honestly with the event starting this soon there is nothing to complain about
Morostide always cause lags and bugs because there are so many new things and so much more users online, we know everything will be fixed
Thank you staff <3
Morostide always cause lags and bugs because there are so many new things and so much more users online, we know everything will be fixed
Thank you staff <3
1
SNSD
Thanks for the update! We appreciate you!
(The errors are keeping me from no-lifing which is totally just what I would do during Morostide, so I mean...)
(The errors are keeping me from no-lifing which is totally just what I would do during Morostide, so I mean...)
0
Austria
Thanks for all your hard work, guys... it's frustrating for us, but I know it's frustrating for you too. And remember... for every 20 minutes you stare at your screen... stare at nothing for 20 seconds to give your eyeballs a rest!
0
frederick
I figure Morostide started earlier so we could fix the bugs before the holiday kicks in proper, right?
2
Potion
Thank you guys for trying to fix the issues, it's pretty annoying but I know you're doing your best.
0
nut
thank you! btw just some feedback: the little update blurb is SO appreciated. Even if it is just hey guys, few mins! or something, it really really helps. I know it isn't something you have to do so I really want to thank you for continuing to keep us in the loop ♥️
8
Disasters
Really nice seeing you guys are watching this so closely! and Morostide did start pretty early so hopefully the kinks will be worked out soon <3
0
MuerteAries
The lag and errors are irritating me as well but the fact that morostide started early makes up for it.
0
Alisialy
Thank oh for working so hard to fix all the problems! It might interrupt for a few minutes, but you guys get everything running again in under and hour and honestly you are all so amazing!
0
Inknote
I mean the site's never been great with holding up in the beginning parts of favorite events so it's not unexpected at least! Good luck keeping the site together lmao
2
DizzyTheBat
We're so appreciative of what you guys do for us here, so don't stress just because these things happen! Thank you for your hard work!
3
Gabe
Yeah, the lag and constants errors are bugging the s*** out of me but I'd like to say thank you to the SB team for doing their best to fix things!!
4