Scheduled Downtime
We're going to have scheduled downtime starting at 2AM on Friday December 2nd. We're expecting this downtime to last up to 12 hours, but we're hoping to cut that short throughout the process. Keep an eye on the status site and our social media during the downtime for updates.
We're moving the database to a new service which requires making a backup of the current site, beaming it to a server and then feeding it into this new database. Subeta is huge and you've created a lot of data over the past 12 years which takes a lot of time to move from server to server.
All of your currencies, pets, and other account data are entirely safe as we're starting this entire process by creating a backup.
The downtime will be on a day that Melody's Cottage is open, so we're going to reduce the requirements for the 2016 achievements by a day, so even if you aren't able to visit Melody you can still earn the achievements.
Thanks for your patience and happy holidays!
Posted by 
Keith
Targaryen
Site is still freezing! I saved my tree and it was NOT saved! Guess what right after that the site froze! I am not buying any CSC or anything till this is fixed!
1
Julie
Thank goodness midnight is 9:00 pm tonight (my time) and I can play till at least 11:00 pm. Then I should go to sleep while this is going on.
0
Serena922003
Hello, I am among those worried about the bathhouse streak. I have not missed a day since it opened. If the site is down longer than anticipated, through end of day, is there a plan?
"You have visited the bathhouse 123 days in a row!"
"You have visited the bathhouse 123 days in a row!"
1
Xenalicious
Been looking forward to Luminaire forever... Hope the move is speedy and painless. Please fix ha likes. This is a feature that I love. It is all broken.
1
Zyrabella
Thanks for the update.
Although I am a completely frustrated that my avatar likes have been messed with again. This is the second time.
Although I am a completely frustrated that my avatar likes have been messed with again. This is the second time.
2
Annet
If I have positive feetback I'll give, if I've negative feedback I'll still give it too. Simple.
1
AeriaLure
For those of you interested in the new server provider, Keith made a site update announcement here:
https://subeta.net/forums.php/read/864643/Maintenance-Additional-Information
For additional information.
Personally I love all things provided by Amazon, so my hopes are pretty high for this move.
https://subeta.net/forums.php/read/864643/Maintenance-Additional-Information
For additional information.
Personally I love all things provided by Amazon, so my hopes are pretty high for this move.
3
PUNK
Hmm. Forgive me for not jumping up and down with excitement. We've been here before - many times. Being told new servers will makes things better, smaller shops, galleries etc etc.
I'll reserve judgement for a later date, as I don't want to get my hopes up about anything on here anymore.
Can I also express my surprise/disappointment that the feedback thread about the lack of information/updates from staff has been locked. Are we only allowed to give positive feedback? If that's the case, there won't be much of that coming at the moment -_-
I'll reserve judgement for a later date, as I don't want to get my hopes up about anything on here anymore.
Can I also express my surprise/disappointment that the feedback thread about the lack of information/updates from staff has been locked. Are we only allowed to give positive feedback? If that's the case, there won't be much of that coming at the moment -_-
8
Beren
@Ares this actually makes sense (and I am European, too) - since this is night in the area where subeta is located
and while I am often not to happy withupdates being in the middle of european nights - this really makes sense for me.
PLUS I have to work most of this time on friday, so I do not really care *laughs*
and while I am often not to happy withupdates being in the middle of european nights - this really makes sense for me.
PLUS I have to work most of this time on friday, so I do not really care *laughs*
0
Toby
Count me in as someone worried about the bathhouse streak. I don't have a good streak at the moment, but I'd like not to lose it due to something out of my control.
7
MarquiseOnionGirl
I'm also worried about the bath house streak. I'm over 100 days in a row right now... That would be a lot to lose.
13
Austria
But I'm off work Fridays! What will I do when I'm sitting here all night because of my stupid holiday schedule?! Lol but really, thank you for the heads up and for thinking of Melody!
1
FancyNancy
Thanks for the heads up. I too, hope that this one goes waaaaaaay smoother than the last database move. I thought that moving things to the cloud and having to delete our old shops and galleries and start up new ones was supposed to fix things like the 502s etc.
3
Ambition
I really wish you started it at midnight and not 2am, because I'll be bored out of my mind during the daylight hours (6 hours for me) that it is down!!!! lol
I'm pathetic. lol *subeta addict*
I'm pathetic. lol *subeta addict*
2
Paradise
Awesome, thanks for the notice! @Keith if you have time, a Keith Answers video on Friday would be fun since we won't have anything else going on? :) That's assuming the server move is more of a 'passive' thing and not an 'actively be involved for 12 hours' thing, because if so obviously you'll be busy.
1
Jessica
Another database move? Really? Let's hope THIS "new" service is better than the last......
16
Fray
AW MAN, why did it have to be the day I get back from my time away? ;___; if it was the 1st I'd still be away!!
0
far
Quote:
From what I understand, there will be 30 days instead of 31? Will the 2nd have items at all? Will we be able to get these later?
The downtime will be on a day that Melody's Cottage is open, so we're going to reduce the requirements for the 2016 achievements by a day, so even if you aren't able to visit Melody you can still earn the achievements.
4
Chocolate
Thank you for the update / information!
And thanks for preemptively lowering the achievement number.
And thanks for preemptively lowering the achievement number.
1
Hibiscus_526
Okay good! I was worried we weren't going to be able to get the achievement!!
Thanks for the heads up!! <3 <3
Thanks for the heads up!! <3 <3
0
Julie
Ah, thanks for the heads up and info. Will make a mental note to visit melody right after midnight. It doesn't sound fun but I am hopeful that this will make the site stable. Good luck and thank you for communicating with us about this.
0
Diana
If it helps with site stability it's well worth it!! :-) Thank you!!
Gah, I'm so sick of 502 errors...
Gah, I'm so sick of 502 errors...
0
jersey
Sounds scary.
ty for the heads up. Hopefully all the data makes the move without any kind of hiccup.
ty for the heads up. Hopefully all the data makes the move without any kind of hiccup.
0
Keith
@SomeDame I'm being vague here and in the explainer post because unfortunately this isn't something that we can do a lot of testing against without actually moving.
We've done load testing and stress testing, and the benchmarks are positive.
We've done load testing and stress testing, and the benchmarks are positive.
7
Slowerthanzero
Oh cool! I am very appreciative of this information in plenty of time before hand! I am also happy to know I won't have to worry about any errors in the process possibly hurting my account. You guys are awesome. <3
0
Wyn
Thank you very much for communicating with us and giving us a good time for heads up, very much appreciated. Will the server change result in fewer error pages or less downtime?
0
Helly
oohhh okay thank you for the heads up *_* that just means we need to visit melody on the 2nd after 00:00 but before 2:00 subeta time right?
0
Duane
I hope this fixes the errors we keep getting every 5 pages or less which really comes out to about every 10 to 15 seconds
1
Darkrai
Aw man I work in the evening that day, here I was thinking it would be over by the time I got home.
Fingers crossed for everything to go smoothly + thanks for the heads up <3
Fingers crossed for everything to go smoothly + thanks for the heads up <3
1