Site Updates

New Years Bell




Happy New Years, everyone!



As you know, we experienced quite a bit of downtime the past day. We’ll have a programmer explain the finer aspects of it sometime today, but here are a few updates/things:



    Anyone with a GA currently has had their time increased by 3 days! Anyone with a subscription now has had 100 CSC added to their account.

    December Monthly Collections will stay in the Cash Shop until the 3rd!

    The Unstable Snow Fairy will be around until January 5th at 11:59pm.

    Trees are still safe, we’ll be opening those sometime this week so you can get your gifts. There will be more on that when User not found: grelca makes a news post about it. :)

    We know quite a few people have missed out on the chance to visit Melody for the 30th and 31st because of the downtime. We’ll have a news post sometime today explaining our plan for that!

    Our actual New Years celebration will start later in the day when we know the site is more stable!
User Avatar: 217

Posted by Amber

chrelaade
I just want to wish the staff a happy new years. I'm so sorry you guys had to deal with this on top of people literally yelling and whining at you on the Facebook page.
Evy
Glad to hear something will be done for the ones missing the 31st for Melody. I tried to get on for about 12 hours to get the damn achievement, lol.
Raggy
Im so sorry this has happened and you have all had this headache when you should have been having some well earned fun/rest! its weird, but a lot of sites have been having problems, steam in particular, it seems someone doesnt like games sites.
It'll all go away soon enough thanks to your clever programmers.
Thank you for all the hard work youve all done for us And Happy New Year!
Annet
Happy new year.
Asumi
@qarakuzi

That happened to me too, 3 of everything. The Mystical Bitten Carrot I had 4 for some reason. I deleted all the extras except the Mystical Bitten Carrot because I'm wondering if Melody gave everyone 2 of those.... probably not, but I'm holing onto it until I'm sure.
HISTORY_377
Hmm... I hope their 'plan' for Melody is to open up her cottage for the last couple days again so that everyone can get that achievement. sigh I had another perfect record until yesterday. Hopefully I can get the achievement I and so many others deserve.

On a positive note, with the trees backed up, technically everyone will get gifted twice this year - now and in December lol. Yay gifts.

Happy New Year everyone!
kuzi
@Amber because of the lag melody accidentally gave me 3 of all 3 items. so is it ok if i just delete the duplicates? of should i file a ticket of some sort?
Marlboro
What about the Cursed Quest and the Luminaire items?
Oragami
Thanks to you (and everyone else) who got the site back :D
Cant wait dor the New Years stuff to happen (since this will ne the first year under the 'new' system for me I think :D)
MeowMeow
Glad the site is working again. Happy New Year everybody! :3

Only sucks i missed ONE day of Melody gifts... that was yesterday. :(
placebo
@Amber
i also have multiple items from Melody from yesterday. .
Should i just delete the extra items?

A Happy and safer new year! Thank you for the hard work!
bipolarness
I think I was doing pretty well with melody, too, this year. lol Oh well, can't help what you can't help. Doesn't seem like it was anything y'all coulda prevented. ^_^" I am happy to have subeta back though. Even though I'm pretty much a casual player, I enjoy this site very much, it's one of my favorites! <3
Maurane
@Amber
I don't really know who to ask this, but I tried to visit Melody's cottage yesterday, but the page wouldn't load and a few moment later the site was down, so I couldn't try again. But now I notice that there are Melody items in my inventory and even some double Melody items. However, I didn't get the achievement prize for going every day, and the achievement is still on 30 / 31...
Should I just delete all Melody items or wait for an update about what to do or...?
jukebox
I'm happy to see the site is back and working again. But most of all: happy new years to you all! Thank you for such a lovely site. :)
CATNIP
THANK GOD! I was worried about the 31st achievement! Thanks for planning something for this.
Jackdaw
Man I had a few hours to waste but subeta was down :c glad it's back now!
WARTOOTHrainbow
Thanks for all your hard work Subeta team, and keeping us posted too! <3
krajcici
Happy New Year subeta
Subeta team you are great,it is not ease to find eaven a tiny problem in such large text code, it take too much time and makes you tired. luve you fore what you do. thanks
Axolotl
So much for a less chaotic new year ay :P

Thanks for the update & for doing your best to try and get the issues solved.

Happy New Year to all!
covet
You are stars, I always appreciate your consideration for what people may have missed out on when these issues occurs. I hope you've managed to have holidays, yourselves!
taffyann
Yay! I am glad the site is back! I worked 15 hours yesterday and was a bit like :(

I hope you programmer people had a little time to ring in the new year:)

Happy new year to all!
Merope3
Glad to know that maybe I haven't lost the 31st's gift from Melody.
I tried 2 times to have them, but both times was impossible to enter in the site :(
AlbinoCrow
SO glad you are addressing the achievements for the 30th and 31st.
FLUX
@Amber
I know this is a stretch, but would you guys consider leaving the Collections in the Cash Shop until the trees open? I know quite a few people that were waiting to buy them just in case they had been gifted things from the collections :) I don't wanna make someone's gift a double :c
Rii
I am so sorry that you guys had to spend your New Years fixing problems <3 But glad it looks like things are on the way back up!
mincy
you guys are cool as always :)! thanks for finding a way to deal with this. it must have been a bit of a hard day on you guys so i hope you get well deserved rest!! happy new year haha! <3
arixen
Thank you so much to the Subeta staff for all the hard work they have been doing to work on these untimely site issues during the holidays. I really hope you guys have been able to take time out to do some much deserved celebration of your own.

Wishing all of Subeta, staff and users alike a happy, healthy and peaceful 2016.
Amber STAFF
@Crisgems Within the next 7 days ;)
Moiira
Thank you all for all your hard work! We really appreciate it.
Crisgems
@Amber 7 days?!?! ahh more waiting.... ah it can't be helped. Thank you for answering my question.
Amber STAFF
@just2b :) It's in the news post that Melody will be dealt with later today!
just2b
Last day of melody?? Could we have that too please?
Chrissy
Happy New year guys ..thanks for every thing you have done and working on
Amber STAFF
@Crisgems I meant it as more of an "in the next 7 days" sort of thing.
Helly
was it really a ddos? what group of people would hold that big of a grudge against subeta that they'd sit at their computers all day on new years eve attacking the system??
Crisgems
Ahhh... Subeta is back... how I missed you so! Thank you for working hard to fix this. Hey you said this week trees but there are only 2-3 days left so ummm???
Muerte
Someone is very cranky they didn't get gifts yet, or had to delete their gifts. =|
Amber STAFF
@Thrax They will happen, don't worry! <3
Kirra
Thanks guys for all the hard work, may you all have a great new year <3
Snowflake
thanks for the hard work. glad the site is back up :)
Nox
Still no presents.. oh gosh. ._.'
Kevin
@Mythology
file a ticket if it's missing, though if they open up the free shop this year, getting a new one will be easy.

@Liberdine
a lot of people didn't, they'll address this later today so don't worry about it :)
Liberdine
I didnt get to do that last day of melody. :/
Mythology
Missing the Krampus belt from Melody...managed everything else but that seems to have vanished from my wardrobe
BlackBobcat
Hopefully that was the bad luck of the year and this new year will be full of only good luck ^^!
and on that note, Happy New Year everyone :D
Dice
Welcome back! Over 24 hours of downtime and errors is generally an indication that something horrible happened, so I was more worried than frustrated. Hopefully you guys can get it all smoothed out in the next few days and we can have a nice shiny start to the New Year!
Vibe
I don't have a problem with the downtimes and all. It's just a website and you guys should have your holidays too.
But I hope you have a solution for melody around the first downtime (which was on 25th I think). When there is a downtime (even not the whole day) please don't forget the people that actually have to work (even on holidays) and people also have real lifes and are not able to access the site all time.
Tserel
(nvm it's apparently the library quests)
Tserel
That was close. I almost did quests before seeing if there was going to be a WQ.

(....is there?)
LittleStereo
Sometimes we just have bad weeks! Don't be too hard on yourselves subeta team! We love you and we'll be here to support. Thank you for the hard work, especially during the holidays that you all should get to enjoy too. ???

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