Yup, the site is still going up and down. Believe me, we know! The stability has increased today and yesterday a bit, but that's not enough.
This wednesday we will be taking the site offline for up to two days.
This will be a major overhaul of our current server infrastructure. We will be taking it all apart, and rebuilding it from the ground up.
Thank you for all your support :)!
Posted by Keith
Gar, I'm happy this is missing my Spring Break. <br />
Unless it carries over to next week, which I'm supposing shouldn't happen, but might?<br />
And guys, come on. It's necessary. <br />
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And haha, a free whole week for GA users? That's ridiculous. It's two days. <img src="http://images.subeta.org/smilies/6398_emoticon_raspberry.gif" border="0" /> And you've already been given a new week, about two days ago, I think?
Unless it carries over to next week, which I'm supposing shouldn't happen, but might?<br />
And guys, come on. It's necessary. <br />
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And haha, a free whole week for GA users? That's ridiculous. It's two days. <img src="http://images.subeta.org/smilies/6398_emoticon_raspberry.gif" border="0" /> And you've already been given a new week, about two days ago, I think?
User not found:
I do not know if Keith is actually going to reply yo this, but I have SEVERAL times contacted a UA over missing stuff and they answer is always the same... the can do nothing about it. I actually USED to spend RL cash on this site, but I have decided against it in fear of losing MORE then I already have. It is not fair that GLITCHES happen and our items can't be replaced like they should. <br />
I hate Neo but if an item is lost in trades or there is a glitch, they at least replace the item for you. <br />
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The past down times have been ridiculous since NOTHING seems to be fixed. <br />
the comment about someone has to pay to fix the sight so GAs wont go into the MC was just pathetic and was wrong. Don't you know taking care of your players will get you more in the long run? * shakes head* I guess being a CEO/ owner at 18 leaves a lot to still be learned in the long run. <br />
If you took the time to actually listen to your players issues and concerns, people may not get so frustrated<br />
Good Luck with getting the site up and running, I for one do not think anything will change.... I hope you can prove me wrong. <br />
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Lastly if this post gets people mad, I am sorry, but I for once had to express my opinion.
I hate Neo but if an item is lost in trades or there is a glitch, they at least replace the item for you. <br />
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The past down times have been ridiculous since NOTHING seems to be fixed. <br />
the comment about someone has to pay to fix the sight so GAs wont go into the MC was just pathetic and was wrong. Don't you know taking care of your players will get you more in the long run? * shakes head* I guess being a CEO/ owner at 18 leaves a lot to still be learned in the long run. <br />
If you took the time to actually listen to your players issues and concerns, people may not get so frustrated<br />
Good Luck with getting the site up and running, I for one do not think anything will change.... I hope you can prove me wrong. <br />
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Lastly if this post gets people mad, I am sorry, but I for once had to express my opinion.
Meh, I won't get all bent out of shape, at least we got a warning. Pets Super Smash Brawl That'll keep me occupied at least. Hopefully this will solve the problem. >.>
<img src="http://images.subeta.org/smilies/smiley_sadface.gif" border="0" /> Great. <br />
Please Fix it Soon. <img src="http://images.subeta.org/smilies/smiley_angryface.gif" border="0" /><br />
This is getting worse in my opinion though.<br />
Is the downtime getting us near the re-vamp?<br />
I'm gonna miss subeta lol. I hope its worth it.<br />
Good luck on the downtime.<br />
Wish i didn't used my GA this month though ;_;
Please Fix it Soon. <img src="http://images.subeta.org/smilies/smiley_angryface.gif" border="0" /><br />
This is getting worse in my opinion though.<br />
Is the downtime getting us near the re-vamp?<br />
I'm gonna miss subeta lol. I hope its worth it.<br />
Good luck on the downtime.<br />
Wish i didn't used my GA this month though ;_;
I think HersheyKisses said just what I was thinking. I appreciate the advance notice, I REALLY really do. But.....<br />
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Didn't ya'll JUST do this? And before that was something else where you paid some people top dollar to get things up and running. I know nothing about nothing when it comes to this kind of thing, I admit. And I am sure it is frustrating to you as well, but, I don't know. It's starting to sound like a broken record, right? I'm sure you're tired of saying it too. I'm starting to dread what the recode is going to do the site, lol! <br />
Well I wish ya'll luck, I also wish "fixed" things stay fixed for more than a couple of weeks this time!
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Didn't ya'll JUST do this? And before that was something else where you paid some people top dollar to get things up and running. I know nothing about nothing when it comes to this kind of thing, I admit. And I am sure it is frustrating to you as well, but, I don't know. It's starting to sound like a broken record, right? I'm sure you're tired of saying it too. I'm starting to dread what the recode is going to do the site, lol! <br />
Well I wish ya'll luck, I also wish "fixed" things stay fixed for more than a couple of weeks this time!
We won't lose anything will we? I'd hate to lose anything. If anyone knows please sMail me or comment me. I haven't gotten a clue on whats going on I just got up and read this.
Awww i'm going to miss it! looks for something else to do<br />
At least it wont be up and down everyday though...
At least it wont be up and down everyday though...
I hope the fact that Subeta is going to be taken down for a couple days to fix things (again) means that it wont be down over the Easter holidays... Or unbearably lagging...
Keith: "Er... why would you get an extra week?"<br />
<br />
Maybe because the site has been unplayable for 4 days and now it's going to be down for 2 more (more likely a week?) Not to mention all the yo-yo days we are going to have until Weds.
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Maybe because the site has been unplayable for 4 days and now it's going to be down for 2 more (more likely a week?) Not to mention all the yo-yo days we are going to have until Weds.
User not found:
good luck eith that.. hope it gets fixed soon<img src="http://images.subeta.org/smilies/6398_emoticon_sad.gif" border="0" /> we will miss subbie while it is down, but it cant be helped<img src="http://images.subeta.org/smilies/6398_emoticon_raspberry.gif" border="0" /><br />
good luck fixing the bugs /errors/both<img src="http://images.subeta.org/smilies/6398_emoticon_wink.gif" border="0" /><br />
<img src="http://images.subeta.org/smilies/6398_emoticon_smile.gif" border="0" /><img src="http://images.subeta.org/smilies/6398_emoticon_smile.gif" border="0" /><br />
x
good luck fixing the bugs /errors/both<img src="http://images.subeta.org/smilies/6398_emoticon_wink.gif" border="0" /><br />
<img src="http://images.subeta.org/smilies/6398_emoticon_smile.gif" border="0" /><img src="http://images.subeta.org/smilies/6398_emoticon_smile.gif" border="0" /><br />
x
You know we all love you, Keith. Thanks for working so hard to keep this site up and running.<br />
Let's hope everything will be better soon! :3
Let's hope everything will be better soon! :3
umm yeah^^ thaks for warning us, I gotta get a real life till wednesday then xD<br />
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well I´m fine if I know the site will be down, and especially if I know it will be working properly again after that!<br />
umm btw. pleeeaaaseee fix the pet zapper v2? I don´t mind if it does nothing sometimes, but a blank page is annoying^^
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well I´m fine if I know the site will be down, and especially if I know it will be working properly again after that!<br />
umm btw. pleeeaaaseee fix the pet zapper v2? I don´t mind if it does nothing sometimes, but a blank page is annoying^^
Wasn't the whole point of the site going down last time to switch servers and have less down time? Seems to me the issues have increased and NOT gotten any better. <br />
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shrugs<br />
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All I know, is I can honestly say I won't be recommending this site to anymore of my friends, until it's up and running 99% better than it has been. I won't say perfect because I know nothing is ever or will ever run with out some kind of error/glitch/downtime. But lately this has just been disappointing. <----- is what I typed
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shrugs<br />
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All I know, is I can honestly say I won't be recommending this site to anymore of my friends, until it's up and running 99% better than it has been. I won't say perfect because I know nothing is ever or will ever run with out some kind of error/glitch/downtime. But lately this has just been disappointing. <----- is what I typed
Perfect timing for me <img src="http://images.subeta.org/smilies/6398_emoticon_smile.gif" border="0" /> I believe I will be moving on those days, and won't even have an internet connection x) Thanks for the warning though, and hopefully this whole rebuild goes smoothly for you guys.
Oh no, no subeta fix for two days! How will I survive? <img src="http://images.subeta.org/smilies/6398_emoticon_raspberry.gif" border="0" /> <br />
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Seriously though, glad to know when it will be down this time. Thanks much for keeping us updated. <img src="http://images.subeta.org/smilies/6398_emoticon_smile.gif" border="0" /> <br />
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Guess I'll actually have to do some studying this week.. tragic! XD
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Seriously though, glad to know when it will be down this time. Thanks much for keeping us updated. <img src="http://images.subeta.org/smilies/6398_emoticon_smile.gif" border="0" /> <br />
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Guess I'll actually have to do some studying this week.. tragic! XD
Awesome news! <img src="http://images.subeta.org/smilies/6398_emoticon_smile.gif" border="0" /> As others have said, I'd rather be without for a few days than have the site up and down like this. Is this work going to be the foundation for the recode, or will you be working from the ground up yet again? Either way, I'm all for it...and the timing works for me, too. Will be making finishing touches to wedding plans for the 20th. <img src="http://images.subeta.org/smilies/6398_emoticon_heart.gif" border="0" /> <img src="http://images.subeta.org/smilies/6398_emoticon_grin.gif" border="0" />
TWO DAYS?! thank you for telling us keith atleast <img src="http://images.subeta.org/smilies/6398_emoticon_grin.gif" border="0" /> there would have been a riot otherwise.... urgh, neopets shall have to sufice(sp?) for then, then <img src="http://images.subeta.org/smilies/6398_emoticon_sad.gif" border="0" />
I don't really get it. The site speed or anything has never changed since I joined. The only thing that's consistent is the fact that the website is down a lot for 'upgrades' which I've never seen before. <img src="http://images.subeta.org/smilies/smiley_sadface.gif" border="0" />
User not found:
well... guess that means I have to go do something 'outside' then.
"The stability has increased today and yesterday a bit, but that's not enough."<br />
Are you joking? This is actually the first time I can get on since yesterday afternoon - which was only a short peek in then!<br />
The site has virtually been down since Tuesday evening and you are just progressing with Trivias, Token Shop items, Recicle Beast, etc. as if nothing was wrong! I'm just glad I came on, noticed the new Trivia AND had time to answer it, I'd have thrown a tantrum had I missed that <br />
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and there already have been major on purpose downtimes for installing/fixing those servers over the past 3 months. <br />
Let's just hope, the upgrade/repair is one this time and not the exact opposite as it has been the last couple of times crosses fingers<br />
Are you joking? This is actually the first time I can get on since yesterday afternoon - which was only a short peek in then!<br />
The site has virtually been down since Tuesday evening and you are just progressing with Trivias, Token Shop items, Recicle Beast, etc. as if nothing was wrong! I'm just glad I came on, noticed the new Trivia AND had time to answer it, I'd have thrown a tantrum had I missed that <br />
<br />
and there already have been major on purpose downtimes for installing/fixing those servers over the past 3 months. <br />
Let's just hope, the upgrade/repair is one this time and not the exact opposite as it has been the last couple of times crosses fingers<br />
Erp, yes please! Please please do your best to keep everything intact - including recycle points!
I hope my account stays intact this time. No poofing please. ;-;<br />
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Thanks for the heads up!
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Thanks for the heads up!
Darkness_Dreaming, exactly my point. That is what I have done every time I find something missing and that is the exact same response I get is "oh well there is nothing we can do about it" its your loss.. and I see it coming now that everyone will say I never said that.. lol<br />
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well I hope this fixes the problems, just seems like its an awful lot of time going down.. and I am not complaining I am just stating facts.. thanks
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well I hope this fixes the problems, just seems like its an awful lot of time going down.. and I am not complaining I am just stating facts.. thanks
User not found:
Thanks for the heads-up! The people who are complaining don't seem to realize that you're going to be trying to fix all the downtime issues the site has been having lately, which I can only see as being a good plan of action. Of course, this downtime means I might actually get some of my important schoolwork finished on time, so I don't have all that much reason to be foaming at the mouth about it. XD
Hey, thanks for letting us know. <img src="http://images.subeta.org/smilies/6398_emoticon_smile.gif" border="0" /> Now I won't be sitting there going "*gaspgasp* Need...Subeta...fix...*gasp*"
User not found:
Thanks For The Warning Keith <img src="http://images.subeta.org/smilies/6398_emoticon_happy.gif" border="0" />
A major overhaul and rebuilding of servers from the ground up sounds like more than a 2 day job to me and I don't envy you any of it. Good luck! I hope all goes well.
User not found:
Alright <img src="http://images.subeta.org/smilies/6398_emoticon_wink.gif" border="0" /><br />
At least we know and won't be checking back every hour to see if it's online. Thanks for telling us ;D
At least we know and won't be checking back every hour to see if it's online. Thanks for telling us ;D
ooooooo, lots of fun for the programmers it sounds like <img src="http://images.subeta.org/smilies/6398_emoticon_raspberry.gif" border="0" /> Good luck <img src="http://images.subeta.org/smilies/6398_emoticon_smile.gif" border="0" />
User not found:
Oh my, in the middle of my spring break? Does that mean I'll actually have to do something -gasp- PRODUCTIVE!? Oh the humanity!<br />
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Thanks for the advanced warning. Hope this helps. Glad the problems are being taken so seriously. <img src="http://images.subeta.org/smilies/6398_emoticon_smile.gif" border="0" />
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Thanks for the advanced warning. Hope this helps. Glad the problems are being taken so seriously. <img src="http://images.subeta.org/smilies/6398_emoticon_smile.gif" border="0" />
User not found:
Well hopefully it wont crash anymore after the down time O.o * crosses everything i can cross*
User not found:
This is definetly a good thing! Take you time.
User not found:
Anytime I've ever contacted a UA about missing items I've always been told oh well, it sucks but we can't do anything about it. Just, you know, throwing that out there.<br />
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Two days down for no more lag and site crashes is worth it.
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Two days down for no more lag and site crashes is worth it.
IMO, this has been what was needed for a long time, so the programmers can really get in there and fix things. A difficult decision I'm sure, but a lot easier to take if we get forewarning. I look forward to a better more reliable subeta when I log in next weekend(ish).<br />
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FWIW, another site I play set up a temporary board on proboards to publish updates and had a link on the main homepage to get you there. Maybe you or the staff could regularly post on one of the fansites with official updates? Or do something similar? It certainly made waiting much easier.
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FWIW, another site I play set up a temporary board on proboards to publish updates and had a link on the main homepage to get you there. Maybe you or the staff could regularly post on one of the fansites with official updates? Or do something similar? It certainly made waiting much easier.
I am amazed at how many people are complaining about this. This is designed to FIX the site so it won't have so much unplanned downtime.
Thank you for letting us know, thank you for doing this in the middle of the week, and good luck!
Keith
STAFF
<b>Quote:</b><blockquote style="padding:5px; line-height:15px; background-color: #FAFFFF; border: 1px solid #000000; font-family: georgia; font-size: 10;"><br />
well I just hope we don't lose anything because myself and others I know of have lost things from our galleries when this happens and we can't get them back unless I pay for them again to replace.. I have lost a lot of expensive minions, several old DP's I had in gallery for trading and sure other things I haven't found as I go.</blockquote><br />
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If you lose something, you should contact a user administrator. Considering that I don't get any messages about it - there is nothing I can do. <br />
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<b>Quote:</b><blockquote style="padding:5px; line-height:15px; background-color: #FAFFFF; border: 1px solid #000000; font-family: georgia; font-size: 10;"><br />
I am just wondering why this is happening every single week almost every day something is wrong. Why? well here is hoping we don't lose everything, I sure do spend a lot of RL cash for all this down time.. thanks</blockquote><br />
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This is <strong>planned downtime</strong> to <strong>decrease</strong> the amount of spontaneous downtime we have.
well I just hope we don't lose anything because myself and others I know of have lost things from our galleries when this happens and we can't get them back unless I pay for them again to replace.. I have lost a lot of expensive minions, several old DP's I had in gallery for trading and sure other things I haven't found as I go.</blockquote><br />
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If you lose something, you should contact a user administrator. Considering that I don't get any messages about it - there is nothing I can do. <br />
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<b>Quote:</b><blockquote style="padding:5px; line-height:15px; background-color: #FAFFFF; border: 1px solid #000000; font-family: georgia; font-size: 10;"><br />
I am just wondering why this is happening every single week almost every day something is wrong. Why? well here is hoping we don't lose everything, I sure do spend a lot of RL cash for all this down time.. thanks</blockquote><br />
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This is <strong>planned downtime</strong> to <strong>decrease</strong> the amount of spontaneous downtime we have.
well I just hope we don't lose anything because myself and others I know of have lost things from our galleries when this happens and we can't get them back unless I pay for them again to replace.. I have lost a lot of expensive minions, several old DP's I had in gallery for trading and sure other things I haven't found as I go.<br />
<br />
I am just wondering why this is happening every single week almost every day something is wrong. Why? well here is hoping we don't lose everything, I sure do spend a lot of RL cash for all this down time.. thanks
<br />
I am just wondering why this is happening every single week almost every day something is wrong. Why? well here is hoping we don't lose everything, I sure do spend a lot of RL cash for all this down time.. thanks
User not found:
Do you know like...around what time it will be going down on wednesday?<br />
Like the beginning, afternoon, and night?
Like the beginning, afternoon, and night?
Aww darn, well, at least it should help fix the downtime. <img src="http://images.subeta.org/smilies/6398_emoticon_smile.gif" border="0" />
Thanks for the heads up! I don't mind the downtime, I would rather a long period of complete downtime for it to become stable, than have a long period were you can't trust whether or not the site will work.
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That week was for the week that the site has been going up and down. How do you figure that's fair if the site's still going up and down? And will be taken down... Where do we actually get the week?<br />
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Well said Pixie!!!