Update
First off - I hate to say it but if you are missing items, you probably won't be able to get them back. Sending a message to a User Admin might help, but we restored all the items we could with the logs that we had, so if your items don't show up .. :(
On another note, there were a few item glitches this morning (BROKENHEART KAT WILL NEVER BE WEARABLE >:O!) including oofa fruits and other items. If you found this glitch please delete the items from it, as we will be searching for people.
Hopefully today we can get good-news news posts too!
Posted by Keith
Sirenia
hi there glad we are back but as to what im missing me wont know as i had loads as i hoard like 17 pages in one gallery note to self might copy all my moves in here from now on as im not loosing my account as a silly glitch no way...im grateful its back up sorry to all those people who lost alot ok..just one other thing how come they dont post on subeta h/q about things why another site.
Chaos: I think items are arranged by item number/release date or something similar now, as all my koi are together.
Are red balls supposed to be useable? Just trying to mention things that seem unusual to have that ability.
Are red balls supposed to be useable? Just trying to mention things that seem unusual to have that ability.
User not found:
Lucky me, I didn't loose or gain anything.
Is there any way to make it so my gallery is in alphabetical order again? The items are arranged all randomly now. You should give out Happy Nuggets as a free gift again, because it seems almost everyone, including me, had them deleted, and now there are hardly any left on the site.
I guess sometimes we just have to move forward, nothing is perfect. And I believe the team has done its best to make due with everything. Subeta has really grown over the time I joined and it has to be h-e-double hockey sticks on the servers and site traffic in general. I've lost some rare items but we can make up for it over time by saving and playing again.
User not found:
Thank you, I did get the one item I could remember missing back hugs
As far as the oofa fruit...For like 10 seconds I had Keiths Bottled Angst. It broke my heart to delete it...
As far as the oofa fruit...For like 10 seconds I had Keiths Bottled Angst. It broke my heart to delete it...
thank you to the staff for really working to resolve these issues for us quickly and to the best end possible.
Hmmm, lost a spectrum potion but got the tokens back. Meh, thats fine with me since the sites back =)
kitty follwing, ice blue diadem, sebastians phoenix toy, black rose summit scrol...gone....i'm pissed.
User not found:
*recovered
User not found:
Hey... I'm trying to plant in the Subeta Public Gardens and it says "that seed type does not exist". I've tried with different ones, and some I had already planted before, so the gardens are probably with some error/problem.
By the way, I'm already getting recovering from my items loss trauma. LoL.
By the way, I'm already getting recovering from my items loss trauma. LoL.
o.o'' I'd just like to say even though i lost a couple of expensive items from this "rollback"...i'm glad the server is back on...and i guess im gonna have to get everything out of my vault that was in my shop. x-X
I've lost well oner 110mil worth in items, several of which have been with me for months as I hoard a bit, I'm really annoyed. x.x;
Especially since both her donation items.
Especially since both her donation items.
I can't say I'm happy about Cash Shop items missing for good. I know of at least one item I had for sale that I spent real money on is gone for good.
I don't know if this is possible, but when we use PayPal, we get an e-mail receipt. If we forward those with our user names, any chance of some sort of reimbursement?
The problem with that though is that not everything is missing. I bought a Christmas Present, and one item from it went to my wardrobe (Dark Matter Staff) and the other into my shop (Wine Flamenco Dress, already had one) and so I've still got the staff, but the dress has disappeared forever. Getting another Christmas Present would mean getting three items, and that doesn't seem right either.
On the other hand, that would go a long way to making things up to people who have spent real money for items and will continue to spend money in the the Cash Shop if we know our investment will be reasonably safe.
I don't know if this is possible, but when we use PayPal, we get an e-mail receipt. If we forward those with our user names, any chance of some sort of reimbursement?
The problem with that though is that not everything is missing. I bought a Christmas Present, and one item from it went to my wardrobe (Dark Matter Staff) and the other into my shop (Wine Flamenco Dress, already had one) and so I've still got the staff, but the dress has disappeared forever. Getting another Christmas Present would mean getting three items, and that doesn't seem right either.
On the other hand, that would go a long way to making things up to people who have spent real money for items and will continue to spend money in the the Cash Shop if we know our investment will be reasonably safe.
I'm missing a Spring Equinox (which I find interesting considering that the token shop should have records), but as I was accidently refunded some other items, I'm not too worried about it.
My Hayt turned into an Abominaminabible!
No, I didn't zap my pet with the V2 Zapper.
It was just like that when I just logged on today <img src="http://www.subeta.org/images/smilies/smiley_sadface.gif" border="0" />
No, I didn't zap my pet with the V2 Zapper.
It was just like that when I just logged on today <img src="http://www.subeta.org/images/smilies/smiley_sadface.gif" border="0" />
Hey if you're all mad at the Subeta people think about how hard it must be for them to get through all the glitches that this site has, then they have to go through a bunch of people yelling at them, Come on.
Anyway I think the team did a pretty good job at fixing all the bugs on this site, and I'm missing a few items myself, but I can get 'em back eventually. =D
Anyway I think the team did a pretty good job at fixing all the bugs on this site, and I'm missing a few items myself, but I can get 'em back eventually. =D
Thanks for nothing subeta. I'm missing stuff I'll never get back? And you call this FAIR????
I'll admit that I'm missing two items, but they weren't worth too much and I honestly don't care. I'm just glad that Subeta's back ^__^ Thank you all so much for all the hard work you put into getting the site back! I've been going through withdrawal and so I'm very very glad to be able to get my daily fix of Subeta again. XD This site is like a drug, but in a good way. <3
User not found:
I'm really sorry to all those who lost items.
I feel really bad for you, honestly. There's no items that I can see I'm missing, but I do feel really bad.
I feel really bad for you, honestly. There's no items that I can see I'm missing, but I do feel really bad.
User not found:
A LOT of itens of my gallery has disappeared, they're not even in my vault. All the new itens of the last ten days I bought from Icy Goods and Holiday Shop and so on... all gone! The itens I bought from Subeautique too! LOST! <img src="http://www.subeta.org/images/smilies/6398_emoticon_sad.gif" border="0" />
User not found:
Thank you so much, everyone. I don't think I'm missing many things, found a bunch of stuff in my vault. I'm just happy I got it all back. Lots of sP. I'll go do some digging and see what I'm missing.
My Demonic Hearts are gone from my shop...I'm glad Subeta is back though <img src="http://www.subeta.org/images/smilies/6398_emoticon_smile.gif" border="0" />
I got a letter from you guys but I am still missing one Item The oringal one I have been missing? But thank you for putting the site up and working hard
I have lost over the 400 minions where i worked so hard for, but i'm happy that i can play again. Thanks.
My main sale didn't get affected.. I am so very very happy about that!! Not sure if I am missing anything.. will do some digging.. just so happy about my sale staying in tact!
User not found:
I had bought 2 Mysterious Costume Trunks from <strong>Gernine</strong> between those 10 days and now, after the rollback, they are gone. My 10mill was paid and didn't refund. Forget about the gold, I just want the trunks back, please. Aren't there any log for trade, too. I don't know if this will be enough to prove, but in <strong>my profile comment</strong> and <strong>Gernine profile comment</strong> have a conversation about trading those 2 trunk..
mine
http://www.subeta.org/profile.php?act=comments&user=319724
Gernine's
http://www.subeta.org/profile.php?act=comments&user=248187
I hope you can please help me, thank you so much in advance and thank you so much for all you have done for us. I'm glad Subeta is back. It was so boring while Subeta was down. <3~
I will smail this to some UA, I hope their mailbox not already full. T^T
mine
http://www.subeta.org/profile.php?act=comments&user=319724
Gernine's
http://www.subeta.org/profile.php?act=comments&user=248187
I hope you can please help me, thank you so much in advance and thank you so much for all you have done for us. I'm glad Subeta is back. It was so boring while Subeta was down. <3~
I will smail this to some UA, I hope their mailbox not already full. T^T
Thanks for getting it back up. I am missing one thing that I know of. Im missing my Spring Equinox that I got from the token shop right after it came out. That makes me a little sad. I hope I can get it back. I am very happy the SB is back though!
oooh.. i miss my cash shop items... T.T but subeta is back, thats fine ^^ thank you Keith and Subeta Team
User not found:
I've lost some expensive itens I had got from Wizard and from the Donation Corner, such as an Arid Feli Plushie and some rare pants I forgot the name...
Also, my gallery is totally disorganized, my favorite category is empty, some itens are in the other categories, others are in the vault and so on.
I haven't check everything that can be missed yet, but it is really sux...
I hope my GA will be extended, considering theses days we had off.
Also, my gallery is totally disorganized, my favorite category is empty, some itens are in the other categories, others are in the vault and so on.
I haven't check everything that can be missed yet, but it is really sux...
I hope my GA will be extended, considering theses days we had off.
I don't really miss my tokens, but I'm not sure how my Tactical Tome Of Phoenix disappeared. <img src="http://www.subeta.org/images/smilies/6398_emoticon_sigh.gif" border="0" /> It was really pretty item.
Oh that is so not good news for me. I'm missing over 8 million dollars worth of items from trades (items were put in my Holding Cell Gallery)...But I'm holding out hope I will get them back. I have proof they were sent to me via mail <img src="http://www.subeta.org/images/smilies/6398_emoticon_smile.gif" border="0" /> Any nice UA is more than welcome to rummage through my mail from LadyKai and deposit those items back in my vault. Thanks for getting a majority of our items back and for all your hard work thus far staff!
Nuu....I'm still missing one Spectrum Potion ._. I don't really NEED it, but I bought it from the Token Shop the day before the crash...
i'm not really sure which items were glitched. i only have 3 oofa fruits in my inventory, but i'm pretty sure they were mine. what other items are glitched? i'm not really sure what i'm missing or not. i don't keep track.
My CS items have reappeared in my vault. <img src="http://www.subeta.org/images/smilies/6398_emoticon_smile.gif" border="0" />
You can always still try contacting the UA if you know what you're missing and how you got it. I'm waiting for a response for my smails, but I figure their mailboxes are probably close to overflowing already. ^.^;
I had 5 or so Bookmark minions in my Tri gallery. Gone.
Dozens of Pink, Gray and regular Beach Balls. Gone
Drama Lama. Gone. Sinister Flopit. Gone. Gatekeeper Collar of Slavery. Gone. This is a lot to be just gone. I appreciate what was recovered, but why is so much just gone?
Dozens of Pink, Gray and regular Beach Balls. Gone
Drama Lama. Gone. Sinister Flopit. Gone. Gatekeeper Collar of Slavery. Gone. This is a lot to be just gone. I appreciate what was recovered, but why is so much just gone?
I got a lot of stuff back, but I'm also missing things =( mostly things that were just released within the last 10 days like new token shop items and such.
Actually, the Onqindishnal is flagging as a nonexistent item in the search. o.o Did it not get reentered into the site? Come to think of it, I do have a phantom item in my gallery when I view it.
OMG Greydancer, thank you for mentioning that! I didn't even think to check to see if I still had my Onqindishnal! I'm missing it, too. ;.;
I spent $50 on Christmas Presents. I"m missing 4 items that I got from them. If I don't get replacements, needless to say, I will be very upset. <img src="http://www.subeta.org/images/smilies/6398_emoticon_sad.gif" border="0" />
I didn't read all the posts since I have to make lunch and what not but Keith I mailed you and figured I'd post here too for good measure.
I am missing an item that I noticed right away. Missing it isn't my issue as I would suck it up and buy another but the Onqindishnal doesn't exist anymore it seems <img src="http://www.subeta.org/images/smilies/6398_emoticon_sad.gif" border="0" />
I am missing an item that I noticed right away. Missing it isn't my issue as I would suck it up and buy another but the Onqindishnal doesn't exist anymore it seems <img src="http://www.subeta.org/images/smilies/6398_emoticon_sad.gif" border="0" />