Various issues around site

Sad Spooky Pumpkin Balloon




Hi, everyone! I just want to take a moment to thank you all for your patience while we deal with the various issues happening around site. We know you’ve all been looking forward to Morostide and the issues are making it very hard to properly enjoy it. Please keep reporting issues you’re experiencing around site, we have staff keeping an eye on the forums and shoutout box to see where people are having issues.
User Avatar: 217

Posted by Amber

Nellerz
We all appreciate you subeta staff!
PUNK
It's doing much better now, yay! :D
Damon
Ah thank you so much! Totally understand! :D Good luck with everything! :heart: -excited-
Amber STAFF
@Virus oh yeah dude, we have plans for like battle challengers and TS goods. I just don't to even touch those things until the site has been stable for a while!
fizz
Thank you guys, we know you're doing your best :heart:
Jonquil
Thank you for letting us know what is going on. I really do appreciate being kept in the know....especially since now I know the lag is not just on my end of things. For once, I did not break something on my computer. Yay!
Damon
@Amber
Sorry for so many pings... ;; when the site calms down some could we please get a TS restock of minion Nip and the monocle?? Please and thank you!
Arte
Thanks guys! You rock!
Damon
-gives @Amber all the candy-

And Bug and other staff too!

Thank you for all your hard work!
Amber STAFF
@Alexy @Zay Yeah, there seems to be some delay on items. I had the same issue last night with the pumpkin patch, though if you give it a few minutes the site should catch up.
Marlboro
Of course during my birthday day lol
Valiska
Mostly I'm just frustrated when the Wizard penalises me during questing for taking over one or two minutes to get him his items, when the reason for that is that I can't get the site to load.
Isilven
Nobody can blame the servers for not being able to handle the load, or you guys! Make sure you caffeinate or sleep (sleep is better)
Zay
@Amber
Thank you and the rest of the staff members for looking into things and fixing the various issues Thank you for keeping us informed! <3
Like Alexy I'm not receiving my tot/pumpkin patch items right away, this was happening last night too.
Disasters
@Amber

I think its perfect you guys started it early because this way (hopefully) the bugs will all be fixed before it normally would've started. That to me is an amazing thing. Its nice to see you guys so active and giving us clear communication! Its amazing!
Alexy
The bug i see: Inventory not updating. I just received an item and it don't shows in the inventory.
Searching for: Pilot Phug
1 found in your Inventory
[But i can't see my derpy phug D:]
Johnny_673
Honestly with the event starting this soon there is nothing to complain about
Morostide always cause lags and bugs because there are so many new things and so much more users online, we know everything will be fixed
Thank you staff <3
intermission
:heart::heart::heart:
Doom
No worries. It might be a bit of a struggle to deal with, but it gets worked out.
:)
nut
@Amber
I honestly don't mind the lag nearly as much when I get any info from you guys at all so thank you staff! Super duper thankful for all the extra effort.
talisman
thank you loves c: i will play patiently and keep an eye out for odd bugs
VALHALLA
Thank you for the update!
kytten
Thank you guys SO MUCH for doing what you can, i really appreciate it <3
SNSD
Thanks for the update! We appreciate you!

(The errors are keeping me from no-lifing which is totally just what I would do during Morostide, so I mean...)
Amber STAFF
@nut We have various staff replying to users on our social media accounts too! We're trying to communicate the best we can. We're also trying to keep the status site updated as well.
Austria
Thanks for all your hard work, guys... it's frustrating for us, but I know it's frustrating for you too. And remember... for every 20 minutes you stare at your screen... stare at nothing for 20 seconds to give your eyeballs a rest!
Starfleet
Thank you for fixing things as they start to mess up. :heart:
frederick
I figure Morostide started earlier so we could fix the bugs before the holiday kicks in proper, right?
nut
@Amber
STOP. I CAN ONLY LOVE BUG SO MUCH.
Potion
Thank you guys for trying to fix the issues, it's pretty annoying but I know you're doing your best.
nut
thank you! btw just some feedback: the little update blurb is SO appreciated. Even if it is just hey guys, few mins! or something, it really really helps. I know it isn't something you have to do so I really want to thank you for continuing to keep us in the loop ♥️
Amber STAFF
@seephira Longer? Not likely since we started the holiday early to begin with. We might lower waiting times earlier than usual this year though!
Disasters
Really nice seeing you guys are watching this so closely! and Morostide did start pretty early so hopefully the kinks will be worked out soon <3
Rumi
Thank you! It wouldn't be an event without some lag :*
Amber STAFF
@far Bug finally got some sleep last night! He was up a good 30 hours while Keith and I were doing back-endy things and he was doing what he could front end. IT'S BEEN A WILD 24 HOURS.
Altruism
S'ok. Code is a wild beast.
Muerte
Patience ? Me ? AAAHAHAHA--- I mean yes, yes I am Doing A Good.
Aries
The lag and errors are irritating me as well but the fact that morostide started early makes up for it.
seephira
So is it going to last longer since we haven't been able to play?
Alisialy
Thank oh for working so hard to fix all the problems! It might interrupt for a few minutes, but you guys get everything running again in under and hour and honestly you are all so amazing!
Inknote
I mean the site's never been great with holding up in the beginning parts of favorite events so it's not unexpected at least! Good luck keeping the site together lmao
DizzyTheBat
We're so appreciative of what you guys do for us here, so don't stress just because these things happen! Thank you for your hard work!
Gabe
Yeah, the lag and constants errors are bugging the s*** out of me but I'd like to say thank you to the SB team for doing their best to fix things!!
Senti
Thank you!
far
HI LOVE YOU GUYS
PLS
SLEEP AS WELL
Skrett
Thanks for the update! It's always appreciated when websites communicate with users. :)
Subducting
aww bless you. thanks for the update!

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