Various issues around site

Sad Spooky Pumpkin Balloon




Hi, everyone! I just want to take a moment to thank you all for your patience while we deal with the various issues happening around site. We know you’ve all been looking forward to Morostide and the issues are making it very hard to properly enjoy it. Please keep reporting issues you’re experiencing around site, we have staff keeping an eye on the forums and shoutout box to see where people are having issues.
User Avatar: 217

Posted by Amber

ButterflyFlower
thx for the update - it is difficult to do quests due to lagging and I still am getting 504 ERROR blah, blah, blah messages throughout the day today - I couldn't autoprice my shop yesterday nor could I keep up my steak with the BathHouse :( I finally just now got back on here to autoprice... hope it gets fixed soon cuz of ToT and Pumpkin Patch stuff...Thx for keeping on trying to fix it
colorWIRED
Thank you for your hard work!!!
Truffula
most pages loading OK if slowly, but all attempts to trick or treat end up with cloudflare error.
FaerieIshee
I totally get why it's laggy, but the difficulty it's causing with quests is pretty frustrating. :( Just when it seems like it's safe to try them without being interrupted, it starts back up.
Nicole
Thanks for the update and all your hard work!

Is there any chance that gold accounts will be extended a couple of days because of the lag and downtime? I missed a good chunk of quests Friday night and was not able to autoprice my shop Friday. It took so long for the pricing to go through last night that it was past midnight before it went through too.
panda_cub29
it's taking a while to get into Subeta and when in it loads really slowly. Thanks for everything you guys are doing.
draithypie
Pretty much can’t use the site all last night and today so far due to lag and gateway errors. Every 20th or so refresh goes through. Hoping for ship-shape when you can!
Ashes
Don't mind the site being down/laggy. Am very sad at losing my Bathhouse streak though. T~T
Efferd
Thanks for the update! It's been impossible to play during the evening (which must be afternoon for the majority of the site users), so I mostly just give up and play in the morning. Would be nice if this changed back to normal soon, but tbh I'm quite used to these issues...
Aline
I sent a ticket over an early tot issue but i'm tempted to just delete all items involved (there are just 4 anyway)
(though, i know i shouldn't do it before the ticket is closed...)
BoneCollector
Blood in the Night is a book i guess?? because its about a story in th eshort discription but you cannot read it to a pet
Amber STAFF
@RachelLynn Bugs from bug catching are floaters like the pumpkins, so they're competing with the pumpkins. So they're still working, just it's going to be harder to find them.
MrsLuciel
Ouch, well its good to see have noticed about that... i just see the common error 504 or the delay response on the wardrobe by the lag in the page... but out of that, i dont catch any error for the moment...i will keep an eye... ¡thanks for concern about that!
RachelLynn
Bug Catching not showing up!
Evanesce
I was going to write an original comment but then I saw that gif from 'The Room' and I was done. XD

You guys are doing amazing. Glad things were tackled so fast!
Monime
Morostide is going great! First one I'm actively participating and even though there have been lags etc., things are going well!

Also, glad to know it's not my pc or internet that are rebelling lol
bulleta
Site events without lots of lag at the start are just like, not site officially events at all. I already prepare to come on too hot in the beginning

By the way
I saw something on my dashboard that left me mortified
Member For 10 years, 1 month, 5 days

what the hell you guys
where did the time go
Stiles
Thank you <3
teacup132
@Amber I'm getting errors, lags, and more when trying to go to the friends' list :( Thanks for tackling all the issues, it isn't easy but at least the site is up again compared to a few hours ago ;)
curbdirt
Bug
@Weasley im the oddest bug
talisman
@Bug yes bug, hello bug, i found an odd bug for u to look at, it u bug
LilyValentine
Appreciate it! I'm still having lag issues but I know y'all are doing your best.
Bug
Quote by @Weasley:
i will play patiently and keep an eye out for odd bugs
hello
Madeleine
The first few days of site events are always a doozy for the servers. We've all learned to have patience by now, haha o3o
NeonDinosaur
@StarShadow
Same here! I thought I just had bad luck!
NeonDinosaur
It has been a huge bummer, I haven’t even really been able to ToT people properly because every two clicks for me is a shut down, but it’s kinda ok cuz I gotta work all weekend and don’t have time for subeta anyway x) I hope everything will be fixed by Monday! I can’t wait to grind this Moro <3
Sekhmet
I missed Carereaper because of the lag D: various curses

Bug and Amber are doing their best, it's not their fault the site is shit.

However, I'm not going to thank Keith for something that should have been fixed YEARS AGO.
StarShadow
Don't know about anybody else but I've gotten nothing but repeat skins I already have with the zapper. I thought last year they said they were going to do something to decrease the chance of repeats. Hope that's coming up. :)
bonita
A link to appropriate threads would be useful here.
Lantern
@elka
I can't stop watching that gif lmao
Skolletta
We love you guys. <3 Thanks for all your hard work!
Straywillow
Thanks for the update and to all the staff for working so hard!!
Umbrella
Thanks for all the hard work. :D
elka
me AF eyeballing the server changes like...


hu hu huuuu, thanks for the update!! keep it up!!
Shikogo
Well, it's my first morostide and I'm having a blast, and the server issues aren't going to ruin that for me. Y'all are doing a fabulous job. I love you, and I love Subeta <3
Wickling
It's okay you guys already do so much! :'D ♥
Tinkerbell
Feeling good so far, might even be able to quest. Thanks guys! Favorite holiday :D
FCoD
Thanks staff! Happy Morostide. :)
Lantern
I BELIEVE IN YOU
StarShadow
@Amber
I understand. I have to go back to work Monday and will be working all day on the 31st so won't be able to take advantage of any decreased times then. So maybe the weekend before that would be nice. :)
Laurey
Lol okay I get the frustration, but it's still only like Day 1-2 right now. And they started early as it is, so we actually have 18 full days of the event this year. That's a lot, there will be plenty of time still once things get fixed.
Amber STAFF
@StarShadow While that's a good idea, we won't do anything like that until the end just because we want the site stable for a bit of time before we encourage more activity.
StarShadow
It would be really nice to decrease the wait times for TOT, patch and zapper for the rest of the weekend so we can catch up a bit. Thanks.
Laurey
Appreciate all the efforts to keep the site going!

The situation isn't ideal, but I'll take a bit of lag and still being able to do stuff over having the site be completely down for hours on end. Love you staff <3
arixen
Thank you Amber Keith and Bug for working so hard and long to get Subeta back up and running smoothly again. All your efforts are very much appreciated. (Gotta love computer care and maintenance - nothing like it for providing the every so often long shift with no sleep.) Please go get some rest and take good care of yourselves as well as the servers.
Jai
Honestly, the only thing that really frustrated me was that I was only able to battle Carereaper twice before the site went down. I'm glad it is better now, but I hate having to wait until April for the next Friday the 13th.
Amber STAFF
@Diana_Marie Yes please! <3
Diana_Marie
@Amber Should I file a ticket for my tokens? I tried to exchange them and got a white page with the word error. Then I looked and my tokens are all gone and not in my inventory or credited to my account.
Ramby
Thanks for fixng the probs as it really is frustrating having the problems

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