Update on recent newsletter!

Mortiking Pudding Dirt Cup
I'm sure some of you noticed, we sent out a newsletter for the first time in ages last week. Unfortunately, our email provided did not want to send over 200,000 emails to potentially inactive accounts, and so they've blocked the newsletter, but we'll be able to do some culling of our email list and make it out soon. The problem is that we have tens of thousands of emails from 2004+ that are @aol or @yahoo, that haven't existed in 10+ years. So we're working with our provider to get those out of our email lists!

This created downstream issues with sending things like password request emails (which we explicitly told people they'd need to do in the newsletter), and those are now going out and should be completed in the next hour or so.

While we wait, the redeemable item for the newsletter is the Mortiking Pudding Dirt Cup which we've made into the free gift so that everyone can get a copy, and you'll be able to pick up an extra when you eventually get the newsletter.

Thank you for your patience everyone!
User Avatar: 744

Posted by SubetaTeam

mournful
do we need to sign up somewhere to receive the newsletter?
demon
demon
yah~ooooooo~
TheIntrovert
Thank you! I haven't gotten the email yet but will look for it.
Aimee
I got the newsletter. Thank you for the update!
Inknote
i use gmail but didnt get the email
Professah
Hilariously, the email I use for Subeta is an AOL email.
Moonbeam
Just checked and my Gmail is the email listed; no newsletter yet but glad everyone is getting the food item as a freebie. Glad you guys are working on the issue and being super transparent about it. Hope it gets straightened out soon!! And thanks for the gift! ;)
Suriana
I use a yahoo.com email also. I just checked, and I didnt get sent a copy of the news letter.
Faune
It's always an adventure for Subeta isn't it xD
Thank you guys so much for all the hard work, this is such an exciting stage in Subeta's journey <3
Cleometry
My current main (&active) mail is @yahoo........ ó.ò
Life
Oh thank you for the Free Gift! I actually did need it for a TC and I'm really happy to have it :D
I have Gmail and I didn't get it either so idk? Hopefully soon!
jersey
My email is yahoo. Only one I use.
Thank you for the item though since I guess I may never get a newsletter.
Flyingkat
My main on here is also aol and still kicking
Ambition
@Laurey Thank you for the information! ^^
honey_bear
my main email that I have had since 2001 is a yahoo.com one. I had no problems getting the newsletter. Hope everyone that had issues gets everything straightened out soon
Regan
I use Gmail and still never received the email :( but thank you for the free gift!
Laurey
@Ambition (and anyone else who needs)

If you go to your profile section on your Dashboard, it will show you the email address you currently have associated with Subeta. If you need/want to change it to a different one, you can do so on the same page.

https://subeta.net/preferences.php?act=profile
pulse
I have Yahoo emails... but my main email is one from a domain I'm pretty sure doesn't exist. Something older than Hotmail.
emmie1989
Mine has always been a 'live(hotmail)' I never got the newsletter either
Ambition
I have no idea if the email that subeta uses for me i actually have anymore - but I do use yahoo still. How can we check on our email for subeta account? I have lost access to a couple that I created at the dawn of time and just moved away from. lol
Holden
I had the newsletter page bookmarked, in case it ever changed. Here it is for posterity <3 I want to think it was from not long after the Jaxon/Ian plot?
JackyMedan
I haven't gotten the newsletter yet, I just checked and the email address I used on subeta is a hotmail one which I no longer use for NEW accounts, but anything sent there does still end up in my current outlook inbox, so I just never changed it.
Net
Wish I could change the email associated with my account but there are reasons which I don't fully understand to blame for that
demon
yippeeeeeee
AROMA
I'm also still stuck in the past using a yahoo account. A .co.uk yahoo account to boot!
Amber STAFF
@Wolfmyth go for it!
Wolfmyth
Does this mean we can grab an extra cup even if we got the email?
Edgeworth
i assume there's a method to figuring out which emails belong to inactive users? because i also definitely still use an aol address for spam (which if i'm not mistaken is what my subeta is registered with lol)
Trees
Thanks, I was worried I'd never be able to get the item
Amber STAFF
@Reekoh It's more for those people who started with yahoo and then later moved to a different provider and just ... let the yahoo rot away.
Synth
Thank you for figuring out what happened and giving us a link to the item! My gourmand is happy now! :D
Reekoh
But I do use yahoo? So like, it does exist? lol
StarShadow
OK thanks for the notice. Will be looking for the email. Thanks for notification.

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