
First, a note. In alx's post he mentioned that if you purchased Cash Shop credits, to sMail me. I've edited his post to reflect that you should actually fill out a Ticket to get them :).
On that note, the time between getting a candy heart, being able to bite other users, and the number of shops being infected has been changed to make it easier to get those achievements.
Finally, for those of you affected by the rollback, you can Redeem 500 Cash Shop Credits as a sign of our appreciation. We are incredibly sorry for this, and we are taking steps to ensure that this does not happen again.
Posted by Keith
DoomQueen
ya'll are the best ever!

Thanks so much for this, this is why Subeta is my #1 site. <img src="http://images.subeta.net/smilies/6398_emoticon_happy.gif" border="0" />

Thank you for the cash shop credits BUT there goes a how lot of hard work down the drain not only for myself but for a lot of subeta members. NOT HAPPY JAN!!

Thanks Keith. I know server problems are not your fault. This just shows how much you are dedicated to Subeta and how much you appreciate us. I know we appreciate you. Thanks again!!
Everything else is great, but I don't think the number of infected shops needed to be increased. A lot of times, half of the shops were infected (especially late at night/early morning,) even before it increased. I think it was already easy enough to find a shop that needed a cure, but I'm afraid if it's increased it will be really hard to restock.
Anyway, thanks. All I wanted was the two days lost back on my GA time, but I ended up with a whole month. <img src="http://images.subeta.net/smilies/6398_emoticon_smile.gif" border="0" />
Anyway, thanks. All I wanted was the two days lost back on my GA time, but I ended up with a whole month. <img src="http://images.subeta.net/smilies/6398_emoticon_smile.gif" border="0" />
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Thankies, Keith hun...really appreciate this sweet gift for all we went through...this does make me feel some better...i sorry for venting on the other news post but i needed to...being in my 30s and in university is stressful so losing so much from Subeta that i earned in achievements from the time i wasted was just so upsetting to me...was just another nail in my stress coffin of me life...it not you or the Staff's fault...just need to set up more backup sessions on the databases/servers is all i guess...i dunno...its you all's site so its up to you all what the best route to take to make things run smoother...i will keep coming 'cause this is a great site despite this one thing...~huggz to Keith in thanks~

Keith, way to go!! This is the way to run a pet website! I have been here since the first (despite what my account says). We have sure had our ups and downs! But since Alex came aboard, things have certainly changed for the better! Thank you for the credits, Keith! You are doing a wonderful job!

I bought another GA with mine. I was down to a month on the 1 year medal I bought when I joined. Guess I'll have to start saving my cash to buy another big one. Love you guys!

Thank you Keef <img src="http://images.subeta.net/smilies/6398_emoticon_heart.gif" border="0" />
I was kind of pissed with the loss of SP but this just makes up for it completely
I was kind of pissed with the loss of SP but this just makes up for it completely

Thanks so much guys!!! This is why I LOVE Subeta <img src="http://images.subeta.net/smilies/6398_emoticon_grin.gif" border="0" />


Thanks Keith! =) This makes getting all those achievements again bearable! This is why I love subeta, the owner actually cares about his players =)

Wow, you guys are awesome. Seriously, not every site would do this, or even take blame for it.
Thanks you guys for the credits!! That was so kind and you really didn't need to do that. You all on the Subeta staff are the greatest.
Sadly this time I got caught, I suffered REAL loss from this!! <img src="http://images.subeta.net/smilies/6398_emoticon_sad.gif" border="0" /> Yet the GA I bought will help some so TY still sad though!


I appreciate the gesture, but maybe you should have more staff assigned to make sure that the back up is checked every four hours or less, so this sort of data loss doesn't happen again? It seems a logical step forward. After all, we enjoy Subeta when it's running smoothly.

Whoa. The Cash Shop Credits were totally unexpected on my part.
Thanks for the striking generosity.
Thanks for the striking generosity.

That's adorably sweet!!! Thank you!
But, you guys don't owe us anything.
This is a game...
I know I missed a lot due to the fact that I was online quite a bit yesterday, but nothing serious happened to me. I was perfectly fine with the explanation.
The cash shop credits just prove that the staff of this site are wonderfully caring about the users here. <img src="http://images.subeta.net/smilies/6398_emoticon_smile.gif" border="0" />
But, you guys don't owe us anything.
This is a game...
I know I missed a lot due to the fact that I was online quite a bit yesterday, but nothing serious happened to me. I was perfectly fine with the explanation.
The cash shop credits just prove that the staff of this site are wonderfully caring about the users here. <img src="http://images.subeta.net/smilies/6398_emoticon_smile.gif" border="0" />

Thank you your thoughtfulness.It is nice to see a site owner that cares more for his players then his wallet.Once again you have proven that Subeta is the best site to play and has the best staff and owner on the net.
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Thank you Keith!

Thank you Keith and all the staff! You're great and I'm sure everyone appreciates all the hard work you put in for us <img src="http://images.subeta.net/smilies/6398_emoticon_smile.gif" border="0" />

Awww thanks Keith. =) I wasn't really affected by the rollback but this is nice. I don't think it was needed but woohoo. ^^ -ponders on a trunk-

Thanks for the credits <img src="http://images.subeta.net/smilies/6398_emoticon_grin.gif" border="0" /> That was a really nice gesture! There is something so delightful about being able to go into the cash shop and buy things that are so expensive in user shops...or maybe I just like shopping too much... anyway, thank you so much to the staff for your hard work, honesty, and generosity in the situation. <img src="http://images.subeta.net/smilies/6398_emoticon_grin.gif" border="0" />

that rocks thanks much subeta team <img src="http://images.subeta.net/smilies/6398_emoticon_smile.gif" border="0" />
Thank you Keith!!!! Also thanks to you guys for the long hours put in today trying to fix all the probs !!!1

What about the zombie den? I waited so many hours to get the 1,500,000 achievement and now I have to wait an hour between purchases once again?
thanks for shortening the other times...
It is frustrating for ALL of US, players, owners, and programmers. But we will get thru it!
hugs and chocolate! <img src="http://images.subeta.net/smilies/6398_emoticon_heart.gif" border="0" />
thanks for shortening the other times...
It is frustrating for ALL of US, players, owners, and programmers. But we will get thru it!
hugs and chocolate! <img src="http://images.subeta.net/smilies/6398_emoticon_heart.gif" border="0" />
thank you <img src="http://images.subeta.net/smilies/6398_emoticon_smile.gif" border="0" />
although it doesnt seem like your fault :<
although it doesnt seem like your fault :<

Any way you could consider cutting the time back for the candy hearts further? 15 min is a long time for me, personally.

Awww, that was really sweet of you guys!
Thanks a ton.. I think that more than makes up for everything.
Seriously, thank you, so much.
Thanks a ton.. I think that more than makes up for everything.
Seriously, thank you, so much.
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Thanks for the cash, I'm guessing I still don't get the sP. But ah well.
thanks so much this makes up for items from skitters shop i lost,now to start on my achievements
