Downtime Post-Mortem

Hello everyone! Subeta.net experienced a site-wide outage that began around 2:00 AM last night. The error was identified and has now been resolved. Our database had filled up - which caused a partial database outage, impacting all parts of the site. We have now significantly increased the disk space available, and have added additional alerting for this case in the future.

Taking this into account, Morostide will be extended until November 2nd, 11:59 PM. The battle challengers will also remain available until then, giving you a little extra time to tackle them! Thank you for your patience with this unforeseen issue, and we hope you still have a fun and spooky Morostide!

Posted by SubetaTeam

10/30/20 12:58 pm Leave Comment

Load this on Kumos site

Goblin 10/30/20 2:32 pm

Glad it's back up, but I was pretty shocked at the Terracoon message that said programmers actually sleep :P lol

Knives 10/30/20 2:24 pm

Thank you so much for extension, y'all are too kind!~♥️

ViretyEnten 10/30/20 2:09 pm

Thank you for 16 years of hard work!

~~Snuggle~~ 10/30/20 1:55 pm

Thanks for the extension. I was so sad to see the site was down this morning, I love doing my quests before work.

And then... the work internet was out. Go figure. What a day. 😓

CastlesInTheSky 10/30/20 1:54 pm

Are y'all talking bout the Wait time for the Pumpkin patch? or ToT?
For ToT, If you go through the Random ToT link its only ever a 5 min wait. Which is better than going to a specific persons.
That's if you didnt know.

Galaxia 10/30/20 1:43 pm

Just beat Rouland for the 5th time, with only 11 HP left. Phew.

Targaryen 10/30/20 1:43 pm

Rouland took the site down so I know he is powerful! Thank you for the extension!

Tamino 10/30/20 1:42 pm

Woohoo!

Foolkillersfancy 10/30/20 1:40 pm

Thanks for the hard work and also for the extension staff!! <3

lull 10/30/20 1:38 pm

Thank you staff ^_^

Ziva 10/30/20 1:38 pm

This really sucked, because it was the only day I had off to work on the challengers :(

MagnusTheRed 10/30/20 1:34 pm

Does running out of disk space mean something had to be deleted to make room?

Trees 10/30/20 1:33 pm

Thanks for the bathhouse info, I managed to visit this morning before the site stopped working, but I know that not everyone did.

Amber STAFF 10/30/20 1:32 pm

Regarding shorten times - I'll have a news post later for that :)

Lighthouse 10/30/20 1:31 pm

Thank you so much for the extension! and for working so hard to get it up -hugs-

Snowflake 10/30/20 1:29 pm

Thank you guys for all your hard work! :D

just2b 10/30/20 1:29 pm

Thanks for the extension! You rock!

Nebet 10/30/20 1:26 pm

Thank you; I'm glad the site is back!

Bug 10/30/20 1:25 pm

@Marlboro Thanks for the reminder. The downtime did not affect yesterday's Bathhouse visits, and you still have the rest of the day to visit for today. Anyone who wasn't able to make it today due to the error may file a ticket tomorrow to have their streak restored.

Beowulf 10/30/20 1:25 pm

Thank you!

Kotoori 10/30/20 1:23 pm

Thanks for the hard work!

Silvermist25 10/30/20 1:21 pm

yay!! thank you for the extension <3

Battle 10/30/20 1:19 pm

Wooo! Thank you for extending <3. I needed these extra days.

starfish 10/30/20 1:18 pm

Thanks! Will that day will have the shortened times now?

StarShadow 10/30/20 1:18 pm

Thank you. Will the wait times still be short tomorrow on Halloween and then back to regular the next day?

TheIntrovert 10/30/20 1:15 pm

Thanks for the extension and really, we went most of Morostide without an issue so hey, I have to chalk this up in the win column. :ghost:

Skrett 10/30/20 1:14 pm

Thank you!

Marlboro 10/30/20 1:11 pm

Don't forget the Bathhouse

MarchOnOff 10/30/20 1:10 pm

Glad is up. Screwed my last day of GA again, but yeah, thanks...

Bunny20 10/30/20 1:08 pm

Thank you for the extra time!

turbid 10/30/20 1:08 pm

Oh cool Morostide on my birthday~

Thank you guys :)

CastlesInTheSky 10/30/20 1:08 pm

I was hoping to get a 6 month Gold medal. Pffffffffffffffffffft
I guess a 2 day extension is suffice :D

~~Butterflies~~ 10/30/20 1:06 pm

Ok ok I trust you just too excited lol

Amber STAFF 10/30/20 1:05 pm

@~~Butterflies~~ The quest items are still going to happen, we have things planned. :) You'll just have to see it play out!

Taviljia 10/30/20 1:04 pm

Thank you for the extension and your hard work! <3 Happy Morostide!

Yugyeom 10/30/20 1:04 pm

Thank you for all your hard work! :)

Muerte 10/30/20 1:04 pm

I can't believe I filled the database up with poop jokes, sorry everyone.

Luck 10/30/20 1:02 pm

Thank you for explaining what was going on both on the downtime page and in a news post afterwards!

Bokuto 10/30/20 1:02 pm

as always, thank you for your hard work <3

METROID 10/30/20 1:02 pm

Oh there it goes, nvm. I'm just glad it was what sounds like an easy fix. ^^

BoaConstrictor 10/30/20 1:01 pm

Thanks a million for extending!
I got up extra early this morning to get battling etc. done before having to leave home and after 2 clicks Subeta was gone!

Trees 10/30/20 1:01 pm

I was so panicked this morning when I thought it was something on my end, I was relieved to know that it wasn't just me. And I was expecting it to be extended to 1st November, so the extra day is a nice surprise.

Saturnine 10/30/20 1:01 pm

For a 2 week event, the site was down for 12 hours, and not even at the beginning of the event.

That's much better than recent years, even much better than Masquarade earlier this year. So, kudos!

(I hope we can get the makeup kits today)

Victoria 10/30/20 1:01 pm

Thank you so much for the fix and the extension :) Happy Morostide!

Lucifer 10/30/20 1:00 pm

i called rouland a twink so he destroyed the entire site. sorry guys :pensive:

MatrixedAgain 10/30/20 1:00 pm

Thank you for the update and the Morostide extension!

Merida 10/30/20 1:00 pm

Thank you!!

~~Butterflies~~ 10/30/20 1:00 pm

Thanks for getting it back up. Only a few days left and still no retired items from a quest giver as promised though :( Was really looking forward to this aspect of morostide

Laurey 10/30/20 1:00 pm

Thank you for working hard to bring the site back! And for the extension, how nice of you :)

It's been a great event this year! Hardly any issues really, except for this, which is pretty good considering previous years lol.

Love you staff <3

METROID 10/30/20 1:00 pm

Poppet, are we the only two users online ya think? :o

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