Downtime!

Hydrus Jollin Plushie




Hi, everyone! This afternoon we took the site down due to a number of errors being thrown out around the site (like news comments, the forums, user dashboards, etc). They were all related to our MongoDB database provider. We’re in contact with them to figure out what exactly went down and why.



Unfortunately, that meant we had to bring the site down. We know that means a lot of you missed out on prime questing time as well as hunting for flowers for Vesnali. We’re extending Vesnali until 11:59pm on May 3rd, with the Vesnali forums closing at 11:59pm on the 4th. Quests will still act like weekend quests throughout Monday as well.
User Avatar: 744

Posted by SubetaTeam

05/1/16 5:22 pm Leave Comment

_blackwolf_2009_ @ 05/2/16 4:43 am

@Helly

The buttons have been small for a while, and quote text is still gigantic (was fixed at one point! Dx) and the pet drop down options on the Pets page is broke still too. >_< Might be best posting that on the forum related to that issue. He has asked for screen shots there. :) My text seems fine actually. :/ Wonder why it's showing up so differently for other users but not all?
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Helly @ 05/2/16 4:39 am

@_blackwolf_2009_ @Keith here's my print screens, it's not been fixed for me, buttons and text are super small :(
2

BoaConstrictor @ 05/2/16 3:18 am

The site still continues to be awkwardly slow - esp. opening the News has been like a giant obstacle for a very long time -, but I guess this is also due to heavy traffic thanks to Vesnali & WE questing.

What are your plans on how much longer you want to keep legacy shops open?
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ulalena @ 05/2/16 2:59 am

Thank you so much! <3
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BoaConstrictor @ 05/2/16 2:33 am

Thank you for extending everything, very considerate!
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SolusAurora @ 05/2/16 12:29 am

thank you for the extra time!
1

Quirk @ 05/2/16 12:00 am

Subeta: We're extending Vesnali and the weekend quests.

Users: But please, sir. We want some more.

I've honestly had enough of all the Oliver Twists on this site. Be happy with what you get.
4

Mackenzi @ 05/1/16 11:22 pm

Quote by humorless:
All I heard was one more day to try and collect one of every flower. Hooray!
Same! I am so far behind! The art gets better and better every year, I always wonder if this is the year I /won't/ want to collect one of each, but it never is :P
2

Calm @ 05/1/16 11:14 pm

Thank you!
0

LisaJean1003 @ 05/1/16 11:04 pm

Thank you for fixing it and extending things. Y'all are great!
0

kytten @ 05/1/16 10:41 pm

i honestly fuckin' love you people. THANK you!
4

CocoaNoir @ 05/1/16 9:53 pm

IT'S A-OK PARDNER!!! Love you guys!!!
2

PiplupMagby34 @ 05/1/16 9:47 pm

Thanks!
0

Squid @ 05/1/16 9:46 pm

So glad I apparently missed all of the down time while I was at work
Shame you guys didn't reset the quests again lol
0

Alcremie @ 05/1/16 9:13 pm

Glad I was at work when this happened!
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PhoenixRose @ 05/1/16 9:07 pm

Thank you guys!
0

Oasis @ 05/1/16 9:06 pm

Thank you for extending Vesnali!
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Julie @ 05/1/16 8:54 pm

Thank you for this.
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Treggify @ 05/1/16 8:03 pm

Appreciate the efforts, guys.
1

Gaia @ 05/1/16 7:55 pm

Thank you ^_^
1

Soleta @ 05/1/16 7:45 pm

Ah, thank you! I was away this weekend, so this extra time is golden!!
0

hannahharmin @ 05/1/16 7:40 pm

SO sweet!!!! Thank you. :D
0

Kupy @ 05/1/16 7:18 pm

*squeezy hugs to all the staff* Thank you so much for extending the time like that, it is really appreciated. And of course we appreciate all your hard work too! <3
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Suriana @ 05/1/16 7:17 pm

It is lagging even worse now or is just me?
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Lore @ 05/1/16 7:06 pm

I guess I missed this, but thank you for the extension! c:
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ChatLunatique @ 05/1/16 7:01 pm

21

StarShadow @ 05/1/16 7:01 pm

This happened apparently when I left to go to a movie, but thanks! :D
1

omiai @ 05/1/16 6:56 pm

thanks so much for all the work! this must be driving you all mad, you poor things! *hugs all the staff*
6

springjoy @ 05/1/16 6:45 pm

@Amber thank you!! <3
0

LadyKyda @ 05/1/16 6:41 pm

I love you too, Subeta. <3 Thank you.
2

Chef @ 05/1/16 6:39 pm

Thank you so much!
1

Amber @ 05/1/16 6:35 pm STAFF

@springjoy Aw, get better!
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JelloStar @ 05/1/16 6:25 pm

Thank you! This really is appreciated. :)
0

Sky_131 @ 05/1/16 6:20 pm

Thank you <3
0

springjoy @ 05/1/16 6:15 pm

I am sooo sick and this means I won't miss out too much from my bed ridden day after all. ??
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_blackwolf_2009_ @ 05/1/16 6:13 pm

@Helly

It must be looking different for others cuz on my screen it got fixed. Something happened when they changed Vaults and they are getting ready to upgrade to something at some point as well. So they was making changes for that and the text got messed up. Keith has looked into it and has been fixing it but you may want to post screen shots so he can see your issue.
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Asumi @ 05/1/16 6:12 pm

Thanks :D
0

Morticia @ 05/1/16 6:08 pm

Thank you.. I was half way when the site went down.. and now.. it is almost time for bed. Now I can finish the job tomorrow. Thanks. -hugs-
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Helly @ 05/1/16 6:07 pm

another comment because i think the forum post about it hasn't been seen- the font sizes on subeta have been REALLY tiny for me for days now and no matter what i do it wont go back to normal? i haven't magnified my page, i've tried clearing my cache and hard refreshing and logging out and back in but nothing is working :(
3

janine @ 05/1/16 6:06 pm

Even when the site goes down for however long youre always thinking of us.
0

Rumi @ 05/1/16 5:59 pm

Much appreciated ^-^
0

Becca @ 05/1/16 5:55 pm

You guys are awesome!
Hopefully the 502 errors stop pestering people soon. <3
1

Hazard @ 05/1/16 5:53 pm

Me with all the Error 502s on Subeta:
There is no comfort in the waiting room~
Just nervous pacers bracing for bad news~

Thank you for extending Vesnali, though!
0

bocephous @ 05/1/16 5:45 pm

Thanks for the info and thank you for the extension ?
0

Zay @ 05/1/16 5:41 pm

Thanks for keeping us up to date and extending Vesnali as well as the WSQs!
2

humorless @ 05/1/16 5:34 pm

All I heard was one more day to try and collect one of every flower. Hooray!
4

Spookie @ 05/1/16 5:34 pm

Thank you for updating us and the extended times <3
0

PUNK @ 05/1/16 5:32 pm

It wasn't 'this afternoon' for everyone. It's now 10:30pm where I am so that's my Subeta evening gone.
Thanks for extending everything though.
*sigh*
1

Ramby @ 05/1/16 5:31 pm

I adore this site but when its acting up and slow and down it sure makes it hard to use the free one week gold account another week would be great
5

far @ 05/1/16 5:31 pm

Don't we all?
I think I'll invest myself in creating some sort of magical frosting made of tears and feelings.
"Need to fix a website? Apply gently on code base. Need a fix for your bad grades? Apply on teacher's face"
@Amber
10

Helly @ 05/1/16 5:30 pm

this is really decent of you <3 would it be too much to ask for the april collection items to be available for one more day too? i wanted to buy oneee more but the site went down ToT
2

Shelbi @ 05/1/16 5:29 pm

I love u guyz
0

Amber @ 05/1/16 5:29 pm STAFF

@far Dude, I wish frosting would fix it all.
5

Luck @ 05/1/16 5:29 pm

Thanks for looking at the issues and providing compensation :D
5

selenicseas @ 05/1/16 5:29 pm

Thank you for the extension.
1

Stiles @ 05/1/16 5:28 pm

The lag is still really crazy slow but thanks for trying to take care of things. Frustrating on both ends, I'm sure <3
0

starlesswinter @ 05/1/16 5:28 pm

Thanks for that! :)
1

Gem @ 05/1/16 5:28 pm

Thanks for the extension, much appreciated. :)
1

SecretAgentJane @ 05/1/16 5:27 pm

Thanks all the way around, for letting us know you were working on it and extending Vesnali. You guys are awesome!
1

ChelleOfEvil @ 05/1/16 5:27 pm

Thanks for the update and extension to the event. :) Now bring on the flowers!!!
0

Rookie @ 05/1/16 5:27 pm

glad for the extension, hoping he site works well enough that i can get some shit done now. b
0

Silla @ 05/1/16 5:26 pm

Thank you! :)
0

Scorpio @ 05/1/16 5:26 pm

The all weekend quest weekend, the free GA, the extension of Vesnali AND quests weekend.
Staff you are beautiful, and so on-top of it! <3
8

hobgoblins @ 05/1/16 5:26 pm

so many people complain when things happen. it is a fact of life things happen. keith you always make it up to us and i for one greatly appreciate it. THANK YOU
15

efil @ 05/1/16 5:25 pm

Thank you :D
0

Eire @ 05/1/16 5:25 pm

thank you :heart:
0

Snoopy @ 05/1/16 5:25 pm

Thanks, you all rock :)
0

far @ 05/1/16 5:25 pm

Error on error on error on err - forever going on.
I feel like the cake layers are crumbling. Quick! Bring the whipped cream to hold everything.
8

Astronaut @ 05/1/16 5:24 pm

Wooohooo ok thank you!
0

MistressMurder @ 05/1/16 5:23 pm

Thank you for extending our time.
1

Romaki @ 05/1/16 5:23 pm

Really appreciate you letting us know during the downtime as well as the extension! Thank you!
1

raul @ 05/1/16 5:23 pm

Thank you! :)
0

Straywillow @ 05/1/16 5:23 pm

Thank you!
0

Laurey @ 05/1/16 5:23 pm

Thanks for all of the hard work and for being so generous with the quests and event extensions! <3
1

Bunbon @ 05/1/16 5:23 pm

Thank you for extending Vesnali! I know it must be frustrating that the site has kept on having errors!
0

Bohicon @ 05/1/16 5:23 pm

Nice! Thank you!
0

Ambition @ 05/1/16 5:23 pm

thank you <3
1

Liliana @ 05/1/16 5:23 pm

Thanks!
0

Regan @ 05/1/16 5:23 pm

Thank you guys for keeping us updated!!
2

Calculus @ 05/1/16 5:23 pm

THANK YOU!
2

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