Data Breach!

Gold Embellished Lock




It's come to our attention that another site pet site that our users frequently play on had a security breach that included usernames and passwords, so we'd like to take this opportunity to remind you to:

1. Have a different password for every site! We recommend using a password manager to automatically generate passwords, but even changing the last letter is more secure than using the same password on every site.

2. Change your passwords once a year, or even more often!



If you used the same username/password combination as you did on that site, we recommend changing your password immediately.
User Avatar: 1

Posted by Keith

Load this on 🆕 Kumos site
Jai
That place is just a hot mess.
Dreamcrystal
I haven't been on Neo in forever but I can say that I know my subeta pw is very much different from my Neo PW.. had to change it before on here because of some sort of issue
Jackdaw
Gonna change my pw, never felt the need to change it on here before but I do have some really nice high end ucs on neo and have been locked out there before. Funny how I have an older subeta account and never once felt a threat and on neo I have to change my pw and pin weekly cause my pets are worth a lot on the black market. So sad.
Tribunal
Man, this just reminds me that my long-lost/forgotten 1st account is out there somewhere :c

But thank you for the heads up either way. I need to go through my Last Pass (or thinking of switching to Google) and update everything that's a little stale c:
Lisa
Thanks for the heads up. Subeta's the only site I've played for a whole now though, so shrug
skydreamer
-_-' Sad but glad that I forgot my login for that site long ago. It was fun, but it got too hard to function on, and I had lost all of the hard work I had put into it for years. Without my original accounts, it wasn't worth it starting over.

^_^" I am in constant need of reminders to not use the same password (even if I AM a little forgetful without using the same one..). :) So thank you for the reminder to be careful and change passwords.
SilverPrincess541
BTW Keith thanks for informing us FAST about any problems and stay on top of it until it is taken care of
SilverPrincess541
What really bugs me is that they NEVER informed anyone in 2012 to change pw and be alert. Why inform 3 years LATER that they had a breach and now change the pw. Something is really fishy with the people running the site
heartfelt
Oh so this breach happened years ago? Guess now I know how my UC ended up on some frozen account. Don't really care, that site has been dead to me for a good while now.
Oasis
Thank you for the heads up!I haven't played Neo for years,due to a lot of crap Doug Dohring and Viacrap pulled.They became too strict,took away too many things users liked and treated us like infants.Too many wholly ignorant decisions from them too,along with some really shitty users on the forums.

My main was hacked and frozen back in 2006,while on a long hiatus.Also,some asshat must have changed my email and pw back in 2012 to my side,because when I sent for my pw a few years ago,I never got an email.So,everything I worked for is pretty much dead and gone anyways.
Brini
I came back after years. Everthing is the same! Subeta is still awesome and Neopets is still... a site of bugs, problems and rules no one likes ^^
DarkVixen28
I haven't been able to get into mine for years. :'D My original email is still registered to the account, but the reset emails never come through. Though, to be perfectly honest, I'm not even sure that particular email service still works beyond being able to log in.
terrerio35
I also went on Neopets, but I usually change the numbers on my username each time I make a new account with such a name, and I have a different password to use with it accordingly;)
I also had two or three accounts ts on Neopets, though, all usually baring completely different names, due to my own childhood negligence of allowing permission from my parents to start an account combined with over-using my parent's email address... apparently you can only use the same address three or four times.... Anyway, I left years ago, ever since they rebooted the system and security preferences, or whatever if was that needed the confirmation of your email address. On top of that, the items for anything were either too hard to get, like, EVER, or way to expensive or exclusive to purchase, especially for event shops.
Even though I left Neopets, I'm still a fan. I even have most of my memorabilia from them!
Mackenzi
@ShortAxel What I understood from their facebook, they had an incident in 2012 that caused an incident now? It sounds like they didn't fix everything back then and it caused another security breech.
FireFlea
I left Neopets eons ago...so I guess I don't care too much about it anymore. xD
Navem
It's been years since I have been on Neopets. Like, 13 years maybe? I had an account I had spent so much time on. Pets that were all painted and I had a huge "minion" gallery. Lots of expensive items. Tried to log on one day and found I had been frozen. I tried and tried to get my account back but the admins wouldnt even give me a reason as to why I had been frozen. Apparently something I had said on a forum, but they couldn't even tell me what that was. I was so upset. I am really thankful Subeta is not ran by a bunch of idiots.
inge
I don't play that game anymore, but I did change my password, just in case. Thank you for warning us about this!
finilain
Thank you very much for the warning! I used to be on that site, nearly 10 years ago, but I left it for good when I found Subeta and I'm still very happy with that decision. Still, I did have an account there and I don't even remember whether it had the same name and password and whether that account even still exists, but I went and changed it now for Subeta, just in case.
MoondustDreams
Thank you, if subeta didnt lock me out of my account(not frozen, password no longer works nor did they help me in getting back in) I probably still wouldnt care much. Left that site for this one, never looked back. Thanks for keeping our accounts safe <3
JuliaJ
I used to love that site, its so sad the way it was ruined I do still have an account there just because I cant bear to abandon my pets but I just log in once in a while to keep it alive. Thanks for this info a security breach is very bad news!
Bison
So what exactly happened with Neopets? I don't want to post from my Facebook but I'm trying to figure out if this was recent or from 2012. Its not entirely clear to me.
MrCool
To think I quit that site back in early 2011 for almost the exact same reasons (the security there sucks so bad). I am definitely going to take precautions here (though I no longer care about whether or not my account over there stays active or not).
CastlesInTheSky
Oh THAT site. I was a known flash game cheater over there (According to the bots).
That 20K (or whatever it was for being 1st for the month) was WELL worth it. It meant I didnt have to sell one of my 20 or so SoSes I have on a bk account.
CastlesInTheSky
But 1234 is easy to remember.
Shanty
That site is still alive?
Bytail
Have to agree, hope the site crumbles. After they froze me with no creditable reason and finally told me to just deal with it, I have little sympathy for them. Still a good head's up to check passwords in general.
Zekumi
I had an account on that site for 12 years, which required an elaborate set of passwords and pins, separate email accounts, a detailed history of password changes for the last two years, and I had to constantly use an add-on called NoScript to prevent cookie grabbing. STILL, I logged in one day to find my pets had been stolen. I couldn't believe it. Despite my meticulous record keeping, the staff couldn't help me without the email address I had used to create my account over ten years ago... when I was in the 4th grade.

Good riddance to that site. It's so not worth it.
wild_jester
Neopets hat security issues some good times. Oh it's been a few years I don't play it. Subeta turned out to be more addicting to me. I need to remind myself of my account name there, lol! Not going to even login there if I remember it, until this security issue is solved. Not an easy time I'd say.
EmbarrassedGhost
Thank you for the notice! I just checked the account I made when I was 11, and my bank balance is all good, but I'll change my password just in case.
Mightyena
I haven't played or even checked until now. My favorite Draik is okay and my account in general is fine. ;3;
bcsam
Well i just checked my acc't and my bank went from 7 mil to next to nothing,i've been there for 13 yrs....i've been hacked and robbed now the first time ever....Thanks for the info.Keith.
I just saw someone else's info.on that site too...??weird.IDK why i would see another players info. ..I did write that info. down.
Cheshire
Couldn't remember my pw to that account even if i wanted to. Poor pets. The only thing i miss is the petpages. I digress, thanks for the heads up!
iGetThePoint
Neopets suck now! I haven't been on that site in over a decade.
Snow
x-x thanks for heads up! checked even though i quit. these recaptchas......
Mackenzi
Wow thanks for letting us know! I didn't get any mail from them- maybe Neo is getting pushed into my spam box. :/ I don't think I've been compromised though. Might as well take this time to update all my passwords for everything.

I personally really appreciate the heads up, it's always important to remind people about account security anyway, so it's not hurting anyone to make a note of this. Actually it seems really mature, especially compared to way back when when it was against Subeta rules to even type out the word neopets anywhere. Good on you guys, I really appreciate it.
Sasuke
my sides are still ok, my main still frozen after getting stolen. Thanks for the heads up
Slowerthanzero
I really feel for all you guys who have lost stuff on your other accounts. I may not care for that site anymore, heck, I don't even remember what my username mighta been so for all I know what I had could be deleted or transferred away, but that doesn't mean I can't sympathize for those who do actually still care for the site. I hope you guys manage to get your stuff back in order. It just makes me glad I play here on Subeta, we so very rarely, if ever have these kinds of issues. Heck, even after 4 years of full inactivity my account and everything in it was exactly as I left it and ready for me to come right back as I have.
Edinburgh
Thanks for the heads up (and the mild heart attack, tbh). I actually get on Neo daily and haven't noticed anything fishy, but I went ahead and changed my passwords anyway. Seems as though if something had happened to my accounts I'd already know it. (Sorry to those of you who it seems have had something happen!) I spent too much on NC to completely abandon that site, even if I only get on to zap one pet and change outfits. I'm much happier here where the staff are transparent and it's not so hyper-regulated.
dele_ted
Personally, I feel this news post is unecessary. I find that they were trying to adress something that happened multiple years ago, the right way, which it never was. I understand that this may affect this site, but lets face it. We all play this site for a reason, and people shouldnt be worried when there is nothing to be worried about.
Magi
Good thing I froze my account back in '07
nobody_292
i'm with most everyone else - haven't played there seriously in about 10 years, though i do occasionally log into an account i made at complete random (no tie to any of my UNs anywhere else, different email, different password) to play flash games. but the news title about made me slip a disk. ya'll have been pulling my leg too much with these news posts lately. i'm getting old and one good scare could be the last. all joking aside, though, thank you for the heads up and a link to change passwords.
Luck
Wait, so if I'm reading that facebook post correctly, this breech happened back in 2012 but all these years later it's come back to bite them in the butt? What even?
KRONOS
despite leaving neo completely and not really giving a shit about my pets anymore, this post still sent me running to change all my passwords. LMAO i guess neo still has more sentimental value to me than i originally thought.

(also some of my passwords had been changed but i managed to get them back with an email reset, so thank u for this post) !!
Yuzu
Thank you for the heads up! I am running around changing all of my pass words on everything. D8
kellie_cd_sub
Wow, i thought they were dead and gone! My 17,000,000 NP are still there.
Diana
Oh crap!!
SilverPrincess541
You know when a site that gets to big that this happens. I have been off of that site close to a year now. I mean I have been on it for a long time a 15 year old account. So I have witnessed that site go to the slumps. Ever since Nick bought it it been going down fast
Socialist
I don't really play anymore, but I had to log in and check to make sure my pets were still there. ?
Serena922003
I should be good. I doubt my account is active - I quit playing when I found you guys 7 years ago.
Serena922003
Thank you. Damn you neopets you've sunk so low.
Kupy
Oh wow... thank you for posting it in your news! I never look at their FB and never would have known otherwise. <3 (Not that my un is the same... but can still change info at least.)
PiplupMagby34
I have a neopets account...
4 of them actually.
My main account has the most NP and doesn't seem affected...
But I'll check my other accounts too! :O
Confection
Also thank you Subeta for putting up details about this. You would think the other pet site might have thought it was WORTH EMAILING PEOPLE WITH AFFECTED ACCOUNTS OVER but apparently that's too much to ask. I wouldn't have even known or thought to check their social media if it wasn't for the message you put up here. I'm sad for what's happening to one of my old accounts, but at least the others were able to be salvaged thanks to you guys!
bipolarness
Well I'm glad mine were safe. I have a uc werelupe and uc grey yurble that were on accounts that I hadn't logged into for a bit. They are all safe. I only stay cause my ucs. lol
Fray
Oh phooey, I hope my account will be okay :/
dainty
Oh no. D: I started playing there again literally a week ago. How scary! I hope anyone affected can recover their account(s).
Lavy
thank god i moved over to subeta. bringing all my old OCs with me so they wont die in that realm of the dead. sigh. RIP Neopets 1999-2007
Confection
Oh goodie there goes the gallery that I made for my pet rabbit when he passed away. WHAT KIND OF A MONSTER EMPTIES A GALLERY THAT SAYS IT'S DEDICATED TO A CHILD'S PET RABBIT
Lore
Shocking, truly... :/ One of the many reasons I dropped it so long ago, lol. Thanks for the heads up though, I do feel for the people that still have accounts there that may have been hacked :c
Confection
Welp, one of my side accounts got stolen on aformentioned pet site. AWESOME lets' see how their ticketing system goes -_- I barely even play there anymore but I kept the accounts alive...it's infuriating and now whoever stole it has a lost password email in their inbox so that's gonna BE GREAT WATCHING THEM TRANSFER EVERYTHING I HAVE ON THERE BEFORE MY EYES BEFORE THEY GET TO MY TICKET.
Alcremie
I don't think I really care anymore if my Neopets account got hacked or any of its sides - I stopped going there a long time ago. :/ But yeah, thanks for the heads up, I'm sure this should apply not only here but every site you use, from email to social media.
Arkanea
Left them after joining subeta, 6 months later i check my acc and it had been hacked and no pets ayy great security
RoxyWolf
I no longer play on that site, but I have friends who do, so thank you so much for being courteous enough to notify everyone here, seriously! ^w^
Gintama
I used to play on that site, but I stopped when it got sold out to big cooperate, got way too commercial, and things got so strict with rules that it was no longer enjoyable. I love Subeta since it is a much closer community with players and much more intimate to make the pet site experience a lot of fun.
probabilistic
They're saying account security has improved since JS took over, but it would be a lot more confidence-inspiring if they actually gave details.
Autocracy
Rumor has it the only reason neopets hadn't been hacked up to this point was because nobody wanted to. Do keep everything separate from your neopets stuff... even a separate email is a good idea.
Hamda
people on the site were complaining that they were logged in as strangers and had to log out to their account...

not the first time Neo was breached though, stay safe everyone!
RunningWild
That sent my nerves in shock for a moment! Strange that neo seems to keep having these issues lately.
Thanks for the heads up and for looking out on us anyways! :)
clatskani
I lost everything because of this
thanks for the reminder to change everything on here
x.x
Gholgolaz
thanks for the kind reminder.
far
Never played the game but nice heads up.
Nobody
As someone who actually plays that site, thank you for the heads up.
Taters
I never played there 8D So nbd
beinagrind
bless thank you for the notice
Annika
Well I haven't known my password there for eight years, so I think I'll be safe.
EurusFaeriewillow
Thanks for the heads up... I don't know why I even still have an account over there. It looks the same as it did shortly after I left years ago. Makes me very appreciative of Subeta. It's painful to do anything over there!
welp
I checked back on my account there and I saw somebody else's dashboard before clicking off the page... almost gave me a heart attack
marvel
Jeez, I was worried for a moment, but since I don't play That Site, I've got nothing to worry about B)
KiaArra
Thanks for the heads up. I haven't been on there in years, I don't even remember my password, but I'm pretty certain I have changed all my other passwords since I was last on there, and I don't use the same UN from there for anywhere else. Probably time to do a password overhaul anyway though.
space
Thanks for the heads up.

I gotta say, I was a bit confused by the title of this news post (the exclamation point specifically) when I saw it on the subeta.net home page before logging in.
lovecraft
I haven't gone to that particular pet site in 6+ years.
Thelma
I only keep up my account over there because they have far superior games. We have a couple over here that are worth playing, the rest of them not so much. I don't do anything else there and pretty much cleared out my account years ago.
Chef
Thanks for the head's up! Thankfully I've changed both passwords since the data breach in 2012...the other one numerous times...and my passwords are a mashup of letters, numbers, and symbols that have no rhyme or reason to them. I just type a bunch of random stuff into notepad, copy, and paste. Outside of a password manager, it's the best way to do it in my opinion!
itsdash
theshadeofitall.gif
Shelbi
I JUST seen neo post that on Fb. Its scary! Thanks for the heads up guys!
MarchOnOff
Thanks guys! For a second there my heart skipped a beat...or four...:D I mean reading THAT title? It is a wonder I still breathe :D
Kaseydaqueen
Thanks for the information.
SexyFart
Neo what neo? Logged in once 9 years ago and been here ever since LOL Thanks for the heads up though!
Kevin
used to frequently play on*
Pac
Thanks for the info!
Urgh, I should probs change my info for my email too. I'm totally going to end up locked out of everything with my memory lol.
arixen
Thanks for always looking out for your users. Even when it comes to problems elsewhere.
Slowerthanzero
@legalcat I know right? Subeta has always been more fun, and the pet concepts and artwork sitewide has been far superior anyway. =3
Jasper
Good thing I stopped going there about ten years ago.
legalcat
Haven't played there in over 10 years. No need when there is Subeta. :)
PinkiePie
The last time they had a security breach on Neo I lost over 13 years worth of pets and items.
Rainey
I don't play at the other site either
Speiro
Quote by Neopets:
To be clear, this is specific to the Usernames, Passwords, Email Addresses, Birthdates, and Countries tied to player accounts.
Wait... are they still storing passwords as plaintext after all these years...? rusrs
Slowerthanzero
Lol wow. Glad I stopped playing on Neo long before I came here. Surprising that such a long running site would have an issue like this in all honesty. Subeta has always seemed far more secure.
bonita
Thanks for the heads up! Very thoughtful. Not a site I frequent, but it's nice to know you're looking out for us. ;)

@Fyreheart -- there's a link in the text. If you read it again, I'm sure you'll see it.
Fyreheart
I haven't been on Neo in years (because I hate them) so not sure I have anything to worry about.
KarenP
glad I don't play on that N place anymore. It went down hill.
Fyreheart
Also, a delete and/or edit option for new post comment would be great.
girlikecupcake
@Fyreheart there's a link to the Facebook post about it. It was neopets.
Sleeb
@Fyreheart
It's linked in the news post.
Laurey
@Fyreheart
They linked to it in the news post though...
girlikecupcake
Awesome heads up, but they're claiming that it happened a few years ago. Hopefully nobody has had the same passwords since then!
Fyreheart
I know talking about other pet sites is taboo but it would be REALLY helpful if you said which one.
Viking
I left them when I joined Subeta, but I think this is a nice info for some others here, thanks for the heads up.
Calculus
Thanks, Keith!
Hug
This also goes for a lot of e-mail services, too! Careful, folks.
Lirikai
Thank you for the heads up!

Leave Comment

Comments are currently on a short cache, meaning your comment may take a few minutes to show up after you post it.